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| © 2016 Limeade1
HOW TO CULTIVATE
EMPLOYEE
ENGAGEMENT &
WELL-BEING DURING
THE HOLIDAYS
11.16.2017
| © 2016 Limeade2
STEVEN PARKER KATIE SEEDENBURG
ABOUT OUR SPEAKERS
VP of Customer
Success, Limeade
Strategic Partnership
Manager, Fitbit
| © 2016 Limeade3
Fitbit mission:
To empower and inspire you to live
a healthier, more active life. We
design products and experiences
that fit seamlessly into your life so
you can achieve your health and
fitness goals
Limeade mission:
To improve well-being in the
world through happy, healthy,
high-performing workforces
WHO WE ARE
| © 2016 Limeade4 | © 2016 Limeade4
TODAY’S
AGENDA
• Why well-being and engagement
matter even more during the holidays
• How to keep different people
connected and motivated
• What other companies are doing
| © 2016 Limeade5
EMPLOYEES
AND THE
HOLIDAYS
| © 2016 Limeade6
WHAT GREAT
COMPANIES KNOW
Approaching employee
engagement through the lens
of well-being helps companies
inspire commitment and
elevate culture.
| © 2016 Limeade7
WELL-BEING DRIVES
ENGAGEMENT
2016 Well-Being and Engagement Report (Limeade/Quantum Workplace)
Engagement is a deep connection
and sense of purpose at work
that creates extra energy
and commitment
| © 2016 Limeade8
ENGAGED EMPLOYEES MEAN
BETTER BUSINESS RESULTS
78%
more profitable
and 40% more
productive
(AON)
5x
Less likely
to have
safety incident
(SHRM)
Stock price
growth
2.5x
that of peers
(Hay Group)
| © 2016 Limeade9
IS THAT A BIG DEAL?
Potential revenue increase for every 1% increase in engagement for the average Fortune 500 company
(1% increase in engagement = .6% revenue increase, Aon Hewitt 2017)
1% $150M
| © 2016 Limeade10
WELL-BEING SUFFERS
DURING THE HOLIDAYS
The average
person gains
7lbs
in the winter
1/3rd
of Americans feel
pressured to spend
more than they
can afford during
the holidays
20%
of people
experience seasonal
affective disorder
(SAD) in the
winter months
50%
of sales turnover
occurs around
the holidays
Berkeley Lab, Mayo Clinic, AAFP, and Harris Poll
| © 2016 Limeade11
STRESS AND
WELL-BEING
of all illness and disease is caused
by stress
60%Stress is a state of mental or emotional
strain or tension resulting from adverse
or very demanding circumstances
American Medical Association
| © 2016 Limeade12
HIGHER STRESS, LOWER
ENGAGEMENT
Maslach, Schaufeli, & Leiter, 2001
| © 2016 Limeade13
WHAT IS BURNOUT?
A prolonged response to chronic emotional and interpersonal
stressors on the job, and is defined by the three dimensions:
Maslach, Schaufeli, & Leiter, 2001
EXHAUSTION CYNICISM INEFFICACY
I’m so tired I’m so fed up,
I just don’t care
anymore
I’m not making a
difference
| © 2016 Limeade14
THE HOLIDAY EQUATION
LOW
WELL-BEING =
LOWER
ENGAGEMENT =
LOWER
PRODUCTIVITY
| © 2016 Limeade15
YOU CAN TURN THE
HOLIDAY EQUATION
UPSIDE DOWN
| © 2016 Limeade16
MAKE YOUR EFFORTS
IMMERSIVE
Improve physical, emotional,
financial and work well-being
Connect with peers, managers,
teams, leaders and company
strategy
Leverage every company
capability and program
| © 2016 Limeade17
SOCIAL RECOGNITION ENGAGEMENT
AGGREGATIONWELL-BEING
LEVERAGE YOUR WHOLE
ECOSYSTEM TO DRIVE
COMMITMENT
| © 2016 Limeade18
PROVE ORGANIZATIONAL
SUPPORT
| © 2016 Limeade19
PROVE
ORGANIZATIONAL
SUPPORT
Team/Peers:
• Spark friendly competition
• Share motivational stories
| © 2016 Limeade20
PROVE
ORGANIZATIONAL
SUPPORT
Manager:
• Maintain frequent 1:1’s and
keep it personal
• Make your thank yous
meaningful
| © 2016 Limeade21
PROVE
ORGANIZATIONAL
SUPPORT
Environment:
• Create space for focused,
uninterrupted work
• Create “planned collisions”
for people to meet, connect
and collaborate
| © 2016 Limeade22
What happens in one
part of your life impacts
all other parts
CONSIDER THE WHOLE
PERSON
| © 2016 Limeade23
KNOW YOUR
AUDIENCE
| © 2016 Limeade24
4 PERSONAS
MOTIVATED
MOVERS
IDLE
AVOIDERS
CONCERNED
CHANGEMAKERS
ACTIVE
ATHLETES
| © 2016 Limeade25
They’re off on a run at lunch
and never miss a gym day.
They’re serious and committed
to their workouts.
ACTIVE
ATHLETES
| © 2016 Limeade26
MOTIVATED
MOVERS
Don’t always set aside time
to work out but are open to
new ways to get moving.
| © 2016 Limeade27
CONCERNED
CHANGEMAKERS
They know they’re not active
enough and want to improve,
but need a little push to
get moving.
| © 2016 Limeade28
IDLE
AVOIDERS
Not quite ready to start a
fitness regimen. Injuries or
health setbacks may be keeping
them from an active routine.
| © 2016 Limeade29
HOW TO GET THEM
MOTIVATED
| © 2016 Limeade30
INTRINSIC
MOTIVATION
Intrinsically motivated
people are driven by
their internal values
and desires.
EXTRINSIC
MOTIVATION
Extrinsically motivated
people look outward
for encouragement.
INTRINSIC v EXTRINSIC
MOTIVATION
| © 2016 Limeade31
INTRINSIC v EXTRINSIC
MOTIVATION
| © 2016 Limeade32
CREATE A WELLNESS
ENVIRONMENT FOR
ALL PERSONAS
| © 2016 Limeade33
Provide incentives that make sense.
• INTRINSIC
– Display leaderboards
– Organized guided runs & walks for
opportunities for physical activity
– Have a photo contest
KEEPING THEM MOTIVATED
• EXTRINSIC
– Provide personalized recognition
– Give brownie points
– Prizes go a long way!
| © 2016 Limeade34
CREATING A CULTURE
OF WELLNESS
• Walking meetings instead of boardrooms
• “Flash” Holiday challenges
(steps, active mins, sleep)
• “Healthy” holiday potlucks
• Top of the hour reminders to move!
• 3pm = 30 second planks / 10am =10 mins
of movement
• Motivational messages in stairways
• Encourage “Bike to work week”
| © 2016 Limeade35
WHAT DOES THIS LOOK LIKE?
| © 2016 Limeade36
WHAT DOES THIS LOOK LIKE?
| © 2016 Limeade37
WHAT DOES THIS LOOK LIKE?
| © 2016 Limeade38
WHAT DOES THIS LOOK LIKE?
| © 2016 Limeade39
WHAT DOES THIS LOOK LIKE?
| © 2016 Limeade40
MONTANA
UNIVERSITY
SYSTEM
• 14 large, small and remote
campuses across Montana
• Winter is stressful due to finals
and student demands
• Designed a relevant program
| © 2016 Limeade41
FOCUS ON
COMMUNITY
• “Trek the 406”
– Connection to state pride
– Unify employees across the state
through the power of devices
• “Share Holiday Traditions”
– Simple, accessible and fun
• Fitbit webstore with subsidized
prices for employees
| © 2016 Limeade42
WHAT DOES THIS LOOK LIKE?
“I love team challenges — we can compete with each other at the
University of Montana but we can also compete with different institutions
across our state. So if we see Montana State beating us, we’re like, ‘We got
to kick those Bobcat butts.’ It’s really fun to have the camaraderie with
your teammates”
- Jennifer Giest, Assistant to the Dean at University of Montana
| © 2016 Limeade43
PUGET SOUND
ENERGY
• PSE provides safe, reliable and
affordable energy to 2 million
customers across 10 counties
in Washington
• 30% of employees work in the field
• Organizational support drives
well-being program participation
| © 2016 Limeade44
FOCUS ON TEAM
BUILDING
• “Walk around PSE”
– Virtual tour around PSE’s iconic
locations throughout the state
– Fun, social and cohesive
• “We walk because…”
– $500 donation made by PSE to
charity of choice
• Fitbit webstore with subsidized prices
for employees
| © 2016 Limeade45
KEY TAKEAWAYS
• Double down on employee engagement during
the holidays
• Focus on the whole employee
• Identify your personas and create a well-being
environment for everyone
• Set an example from the top down
| © 2016 Limeade46
Q&A
Steven Parker Katie Seedenburg
info@limeade.com kseedenburg@fitbit.com
| © 2016 Limeade47
THANK
YOU

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How to Cultivate Employee Engagement and Well-being During the Holidays

  • 1. | © 2016 Limeade1 HOW TO CULTIVATE EMPLOYEE ENGAGEMENT & WELL-BEING DURING THE HOLIDAYS 11.16.2017
  • 2. | © 2016 Limeade2 STEVEN PARKER KATIE SEEDENBURG ABOUT OUR SPEAKERS VP of Customer Success, Limeade Strategic Partnership Manager, Fitbit
  • 3. | © 2016 Limeade3 Fitbit mission: To empower and inspire you to live a healthier, more active life. We design products and experiences that fit seamlessly into your life so you can achieve your health and fitness goals Limeade mission: To improve well-being in the world through happy, healthy, high-performing workforces WHO WE ARE
  • 4. | © 2016 Limeade4 | © 2016 Limeade4 TODAY’S AGENDA • Why well-being and engagement matter even more during the holidays • How to keep different people connected and motivated • What other companies are doing
  • 5. | © 2016 Limeade5 EMPLOYEES AND THE HOLIDAYS
  • 6. | © 2016 Limeade6 WHAT GREAT COMPANIES KNOW Approaching employee engagement through the lens of well-being helps companies inspire commitment and elevate culture.
  • 7. | © 2016 Limeade7 WELL-BEING DRIVES ENGAGEMENT 2016 Well-Being and Engagement Report (Limeade/Quantum Workplace) Engagement is a deep connection and sense of purpose at work that creates extra energy and commitment
  • 8. | © 2016 Limeade8 ENGAGED EMPLOYEES MEAN BETTER BUSINESS RESULTS 78% more profitable and 40% more productive (AON) 5x Less likely to have safety incident (SHRM) Stock price growth 2.5x that of peers (Hay Group)
  • 9. | © 2016 Limeade9 IS THAT A BIG DEAL? Potential revenue increase for every 1% increase in engagement for the average Fortune 500 company (1% increase in engagement = .6% revenue increase, Aon Hewitt 2017) 1% $150M
  • 10. | © 2016 Limeade10 WELL-BEING SUFFERS DURING THE HOLIDAYS The average person gains 7lbs in the winter 1/3rd of Americans feel pressured to spend more than they can afford during the holidays 20% of people experience seasonal affective disorder (SAD) in the winter months 50% of sales turnover occurs around the holidays Berkeley Lab, Mayo Clinic, AAFP, and Harris Poll
  • 11. | © 2016 Limeade11 STRESS AND WELL-BEING of all illness and disease is caused by stress 60%Stress is a state of mental or emotional strain or tension resulting from adverse or very demanding circumstances American Medical Association
  • 12. | © 2016 Limeade12 HIGHER STRESS, LOWER ENGAGEMENT Maslach, Schaufeli, & Leiter, 2001
  • 13. | © 2016 Limeade13 WHAT IS BURNOUT? A prolonged response to chronic emotional and interpersonal stressors on the job, and is defined by the three dimensions: Maslach, Schaufeli, & Leiter, 2001 EXHAUSTION CYNICISM INEFFICACY I’m so tired I’m so fed up, I just don’t care anymore I’m not making a difference
  • 14. | © 2016 Limeade14 THE HOLIDAY EQUATION LOW WELL-BEING = LOWER ENGAGEMENT = LOWER PRODUCTIVITY
  • 15. | © 2016 Limeade15 YOU CAN TURN THE HOLIDAY EQUATION UPSIDE DOWN
  • 16. | © 2016 Limeade16 MAKE YOUR EFFORTS IMMERSIVE Improve physical, emotional, financial and work well-being Connect with peers, managers, teams, leaders and company strategy Leverage every company capability and program
  • 17. | © 2016 Limeade17 SOCIAL RECOGNITION ENGAGEMENT AGGREGATIONWELL-BEING LEVERAGE YOUR WHOLE ECOSYSTEM TO DRIVE COMMITMENT
  • 18. | © 2016 Limeade18 PROVE ORGANIZATIONAL SUPPORT
  • 19. | © 2016 Limeade19 PROVE ORGANIZATIONAL SUPPORT Team/Peers: • Spark friendly competition • Share motivational stories
  • 20. | © 2016 Limeade20 PROVE ORGANIZATIONAL SUPPORT Manager: • Maintain frequent 1:1’s and keep it personal • Make your thank yous meaningful
  • 21. | © 2016 Limeade21 PROVE ORGANIZATIONAL SUPPORT Environment: • Create space for focused, uninterrupted work • Create “planned collisions” for people to meet, connect and collaborate
  • 22. | © 2016 Limeade22 What happens in one part of your life impacts all other parts CONSIDER THE WHOLE PERSON
  • 23. | © 2016 Limeade23 KNOW YOUR AUDIENCE
  • 24. | © 2016 Limeade24 4 PERSONAS MOTIVATED MOVERS IDLE AVOIDERS CONCERNED CHANGEMAKERS ACTIVE ATHLETES
  • 25. | © 2016 Limeade25 They’re off on a run at lunch and never miss a gym day. They’re serious and committed to their workouts. ACTIVE ATHLETES
  • 26. | © 2016 Limeade26 MOTIVATED MOVERS Don’t always set aside time to work out but are open to new ways to get moving.
  • 27. | © 2016 Limeade27 CONCERNED CHANGEMAKERS They know they’re not active enough and want to improve, but need a little push to get moving.
  • 28. | © 2016 Limeade28 IDLE AVOIDERS Not quite ready to start a fitness regimen. Injuries or health setbacks may be keeping them from an active routine.
  • 29. | © 2016 Limeade29 HOW TO GET THEM MOTIVATED
  • 30. | © 2016 Limeade30 INTRINSIC MOTIVATION Intrinsically motivated people are driven by their internal values and desires. EXTRINSIC MOTIVATION Extrinsically motivated people look outward for encouragement. INTRINSIC v EXTRINSIC MOTIVATION
  • 31. | © 2016 Limeade31 INTRINSIC v EXTRINSIC MOTIVATION
  • 32. | © 2016 Limeade32 CREATE A WELLNESS ENVIRONMENT FOR ALL PERSONAS
  • 33. | © 2016 Limeade33 Provide incentives that make sense. • INTRINSIC – Display leaderboards – Organized guided runs & walks for opportunities for physical activity – Have a photo contest KEEPING THEM MOTIVATED • EXTRINSIC – Provide personalized recognition – Give brownie points – Prizes go a long way!
  • 34. | © 2016 Limeade34 CREATING A CULTURE OF WELLNESS • Walking meetings instead of boardrooms • “Flash” Holiday challenges (steps, active mins, sleep) • “Healthy” holiday potlucks • Top of the hour reminders to move! • 3pm = 30 second planks / 10am =10 mins of movement • Motivational messages in stairways • Encourage “Bike to work week”
  • 35. | © 2016 Limeade35 WHAT DOES THIS LOOK LIKE?
  • 36. | © 2016 Limeade36 WHAT DOES THIS LOOK LIKE?
  • 37. | © 2016 Limeade37 WHAT DOES THIS LOOK LIKE?
  • 38. | © 2016 Limeade38 WHAT DOES THIS LOOK LIKE?
  • 39. | © 2016 Limeade39 WHAT DOES THIS LOOK LIKE?
  • 40. | © 2016 Limeade40 MONTANA UNIVERSITY SYSTEM • 14 large, small and remote campuses across Montana • Winter is stressful due to finals and student demands • Designed a relevant program
  • 41. | © 2016 Limeade41 FOCUS ON COMMUNITY • “Trek the 406” – Connection to state pride – Unify employees across the state through the power of devices • “Share Holiday Traditions” – Simple, accessible and fun • Fitbit webstore with subsidized prices for employees
  • 42. | © 2016 Limeade42 WHAT DOES THIS LOOK LIKE? “I love team challenges — we can compete with each other at the University of Montana but we can also compete with different institutions across our state. So if we see Montana State beating us, we’re like, ‘We got to kick those Bobcat butts.’ It’s really fun to have the camaraderie with your teammates” - Jennifer Giest, Assistant to the Dean at University of Montana
  • 43. | © 2016 Limeade43 PUGET SOUND ENERGY • PSE provides safe, reliable and affordable energy to 2 million customers across 10 counties in Washington • 30% of employees work in the field • Organizational support drives well-being program participation
  • 44. | © 2016 Limeade44 FOCUS ON TEAM BUILDING • “Walk around PSE” – Virtual tour around PSE’s iconic locations throughout the state – Fun, social and cohesive • “We walk because…” – $500 donation made by PSE to charity of choice • Fitbit webstore with subsidized prices for employees
  • 45. | © 2016 Limeade45 KEY TAKEAWAYS • Double down on employee engagement during the holidays • Focus on the whole employee • Identify your personas and create a well-being environment for everyone • Set an example from the top down
  • 46. | © 2016 Limeade46 Q&A Steven Parker Katie Seedenburg info@limeade.com kseedenburg@fitbit.com
  • 47. | © 2016 Limeade47 THANK YOU