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| © 2016 Limeade1
7 FUNDAMENTAL
STEPS FOR
BUILDING A GREAT
PLACE TO WORK
10.11.2016
| © 2016 Limeade2
TODAY’S SPONSORS
An employee engagement solution
company that offers feedback and
performance management tools.
A corporate wellness technology
company that drives real
employee engagement.
| © 2016 Limeade3
TODAY’S SPEAKERS
BJ Shannon
Head of Customer
Happiness, TINYpulse
Dr. Laura Hamill
Chief People Officer,
Limeade
| © 2016 Limeade4 | © 2016 Limeade4
TODAY’S
AGENDA
• 7 steps to build a great place to work
– Why you should care
– How to integrate into your culture
• Q&A
| © 2016 Limeade5
1. INVEST IN
EMPLOYEE
WELL-BEING
| © 2016 Limeade6
WELL-BEING & ENGAGEMENT
ARE RELATED
Of those employees with
higher well-being
84%
more engaged
38%
When employees feel their
employer cares about their
well-being, they’re
Limeade and Quantum Workplace. (2016) 2016 Well-Being & Engagement Report.
recommend their company
as a great place to work
| © 2016 Limeade7 | © 2016 Limeade7
HOW TO SUPPORT
EMPLOYEE WELL-BEING
• Value the whole employee
• Organizational support
• Invest in well-being tools &
resources – like corporate
wellness programs
• Manager training
• Time off to recharge
• Flexible work options
EXAMPLES
| © 2016 Limeade8
2. GIVE
EMPLOYEES
A VOICE
• Listen
• Involve them in decisions
• Solicit their opinions
| © 2016 Limeade9
IT’S IMPORTANT TO TAKE
ACTION ON FEEDBACK
23%
Taking action on feedback
increases engagement by
Ask for employee feedback
AND do something about it.
BlessingWhite. (2010) The good, the bad and the ugly of employee engagement surveys
Listening to employee feedback, Nimble
made important internal changes that
helped retain many of their employees.
| © 2016 Limeade10
HOW TO TAKE A
PULSE ON YOUR
WORKFORCE
• Use tools & forums that give
employees a voice
• TINYpulse engage
| © 2016 Limeade11 | © 2016 Limeade11
3. VALUE THE
MANAGER-
EMPLOYEE
RELATIONSHIP
Did you know managers play the
most significant role in supporting
employee well-being?
| © 2016 Limeade12
WHY MANAGER
SUPPORT MATTERS
THE MOST
• Employees rate their relationships
with direct supervisors as more
important to job satisfaction
than benefits1
• A strong manager relationship
leads to more productive,
efficient and loyal employees2
1 SHRM. (2012) 2012 Employee job satisfaction and engagement
2 O’Brien, P. (2014) Why strong employee/employer relationship is important and how to achieve this? B2C
| © 2016 Limeade13
HOW CAN A MANAGER SUPPORT
WELL-BEING?
• Have frequent 1:1 meetings
with employees
• Communicate openly,
honestly and consistently
• Assume positive intent
• Don’t avoid difficult
conversations
• Help employees overcome
obstacles
• Encourage self-efficacy
| © 2016 Limeade14 | © 2016 Limeade14
4. ACTIVELY
SUPPORT
GROWTH &
LEARNING
| © 2016 Limeade15
WHY YOU SHOULD
CREATE OPPORTUNITIES
• Employees who don’t see
opportunities for career growth at
their company will leave
• Those who have access to
professional development are more
than 10% more likely to stay
“AT LIMEADE, WE
WANT OUR
EMPLOYEES TO HAVE
FULFILLED CAREERS
AND TO FEEL A
SENSE OF PURPOSE
IN LIFE.”
Dr. Laura Hamill, Chief People Officer
TINYpulse.(2015) Employee retention report.
| © 2016 Limeade16
HOW TO CREATE
OPPORTUNITIES
• Partner with employees to create
learning & development plans
• Offer job shadowing or training
opportunities
• Share new positions internally
before rolling out to the public
| © 2016 Limeade17
5. PROVIDE
REGULAR
FEEDBACK
| © 2016 Limeade18
THE IMPORTANCE
OF FEEDBACK
• Employees want fast, objective
and frequent feedback
• Don’t make it a scary,
once-a-year thing
• Do make it easy ongoing
discussions with employees
| © 2016 Limeade19
HOW TO START
THE CONVO
• Hold regular 1:1s
• Set 1:1 meeting expectations
• Keep it informal
• Ask about roadblocks
• Help employees create
personal development plans
• Hold management
improvement conversations
| © 2016 Limeade20
LISTENING TO YOUR
EMPLOYEES “REGULARLY LISTENING
TO YOUR EMPLOYEES
BY WAY OF SHORT,
SIMPLE SURVEYS WILL
ARM A MANAGER WITH
THE INFORMATION HE
NEEDS TO REALLY
MAKE A DIFFERENCE.”
David Niu, Founder and CEO of TINYpulse
| © 2016 Limeade21 | © 2016 Limeade21
6. ENABLE &
ENCOURAGE PEER
RECOGNITION
| © 2016 Limeade22
SHOWING
THANKS
• Ask peers to nominate & vote
for employees of the month
• Publish an appreciation
column in your newsletter
• Leave kudos notes or
thank-you cards on desks
• Invest in recognition tool
| © 2016 Limeade23
CHEERS FOR PEERS
78% of employees would work
harder if they felt their efforts were
better appreciated.
“EVERY WEEK OUR
TEAM GETS TO PAT
EACH OTHER ON THE
BACK AND REALLY LET
EACH OTHER SHINE.”
Amy Balliett, Killer Infographics
Globoforce. (2012) Workforce Mood Tracker.
| © 2016 Limeade24 | © 2016 Limeade24
7. USE ALL OF
YOUR HR TOOLS
TO REINFORCE
YOUR MISSION
| © 2016 Limeade25 | © 2016 Limeade25
CONNECTING
EMPLOYEES WITH
YOUR ORGANIZATION
• In your weekly survey, ask about
alignment on company values
• In your well-being program, have
challenges that reinforce your mission
• In your performance management
tool, include a goal linked to
company values
| © 2016 Limeade26
FINDING MEANING AT WORK
• Employees need to feel a
connection to your
organization’s mission
• Create tangible processes &
materials that incorporate your
company’s mission and values
3x
Employees who find meaning
in their work are
more likely to stay with
their organization
1.4xmore engaged
at work
The Energy Project and Harvard Business Review .(2014) Why you hate work
| © 2016 Limeade27
WHAT’S NEXT
ASSESS YOUR CULTURE: Speak with an employee
engagement specialist today TINYpulse.com
REGISTER FOR UPCOMING WEBINAR:
Learn what new research from Limeade
revealed about employee engagement
http://bit.ly/2dqTQo4
| © 2016 Limeade28
Q&A
BJ Shannon
Head of Customer
Happiness, TINYpulse
TINYpulse.com
ketti@TINYpulse.com
Dr. Laura Hamill
Chief People Officer,
Limeade
limeade.com
tellmemore@limeade.com

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7 fundamental steps for building a great place to work

  • 1. | © 2016 Limeade1 7 FUNDAMENTAL STEPS FOR BUILDING A GREAT PLACE TO WORK 10.11.2016
  • 2. | © 2016 Limeade2 TODAY’S SPONSORS An employee engagement solution company that offers feedback and performance management tools. A corporate wellness technology company that drives real employee engagement.
  • 3. | © 2016 Limeade3 TODAY’S SPEAKERS BJ Shannon Head of Customer Happiness, TINYpulse Dr. Laura Hamill Chief People Officer, Limeade
  • 4. | © 2016 Limeade4 | © 2016 Limeade4 TODAY’S AGENDA • 7 steps to build a great place to work – Why you should care – How to integrate into your culture • Q&A
  • 5. | © 2016 Limeade5 1. INVEST IN EMPLOYEE WELL-BEING
  • 6. | © 2016 Limeade6 WELL-BEING & ENGAGEMENT ARE RELATED Of those employees with higher well-being 84% more engaged 38% When employees feel their employer cares about their well-being, they’re Limeade and Quantum Workplace. (2016) 2016 Well-Being & Engagement Report. recommend their company as a great place to work
  • 7. | © 2016 Limeade7 | © 2016 Limeade7 HOW TO SUPPORT EMPLOYEE WELL-BEING • Value the whole employee • Organizational support • Invest in well-being tools & resources – like corporate wellness programs • Manager training • Time off to recharge • Flexible work options EXAMPLES
  • 8. | © 2016 Limeade8 2. GIVE EMPLOYEES A VOICE • Listen • Involve them in decisions • Solicit their opinions
  • 9. | © 2016 Limeade9 IT’S IMPORTANT TO TAKE ACTION ON FEEDBACK 23% Taking action on feedback increases engagement by Ask for employee feedback AND do something about it. BlessingWhite. (2010) The good, the bad and the ugly of employee engagement surveys Listening to employee feedback, Nimble made important internal changes that helped retain many of their employees.
  • 10. | © 2016 Limeade10 HOW TO TAKE A PULSE ON YOUR WORKFORCE • Use tools & forums that give employees a voice • TINYpulse engage
  • 11. | © 2016 Limeade11 | © 2016 Limeade11 3. VALUE THE MANAGER- EMPLOYEE RELATIONSHIP Did you know managers play the most significant role in supporting employee well-being?
  • 12. | © 2016 Limeade12 WHY MANAGER SUPPORT MATTERS THE MOST • Employees rate their relationships with direct supervisors as more important to job satisfaction than benefits1 • A strong manager relationship leads to more productive, efficient and loyal employees2 1 SHRM. (2012) 2012 Employee job satisfaction and engagement 2 O’Brien, P. (2014) Why strong employee/employer relationship is important and how to achieve this? B2C
  • 13. | © 2016 Limeade13 HOW CAN A MANAGER SUPPORT WELL-BEING? • Have frequent 1:1 meetings with employees • Communicate openly, honestly and consistently • Assume positive intent • Don’t avoid difficult conversations • Help employees overcome obstacles • Encourage self-efficacy
  • 14. | © 2016 Limeade14 | © 2016 Limeade14 4. ACTIVELY SUPPORT GROWTH & LEARNING
  • 15. | © 2016 Limeade15 WHY YOU SHOULD CREATE OPPORTUNITIES • Employees who don’t see opportunities for career growth at their company will leave • Those who have access to professional development are more than 10% more likely to stay “AT LIMEADE, WE WANT OUR EMPLOYEES TO HAVE FULFILLED CAREERS AND TO FEEL A SENSE OF PURPOSE IN LIFE.” Dr. Laura Hamill, Chief People Officer TINYpulse.(2015) Employee retention report.
  • 16. | © 2016 Limeade16 HOW TO CREATE OPPORTUNITIES • Partner with employees to create learning & development plans • Offer job shadowing or training opportunities • Share new positions internally before rolling out to the public
  • 17. | © 2016 Limeade17 5. PROVIDE REGULAR FEEDBACK
  • 18. | © 2016 Limeade18 THE IMPORTANCE OF FEEDBACK • Employees want fast, objective and frequent feedback • Don’t make it a scary, once-a-year thing • Do make it easy ongoing discussions with employees
  • 19. | © 2016 Limeade19 HOW TO START THE CONVO • Hold regular 1:1s • Set 1:1 meeting expectations • Keep it informal • Ask about roadblocks • Help employees create personal development plans • Hold management improvement conversations
  • 20. | © 2016 Limeade20 LISTENING TO YOUR EMPLOYEES “REGULARLY LISTENING TO YOUR EMPLOYEES BY WAY OF SHORT, SIMPLE SURVEYS WILL ARM A MANAGER WITH THE INFORMATION HE NEEDS TO REALLY MAKE A DIFFERENCE.” David Niu, Founder and CEO of TINYpulse
  • 21. | © 2016 Limeade21 | © 2016 Limeade21 6. ENABLE & ENCOURAGE PEER RECOGNITION
  • 22. | © 2016 Limeade22 SHOWING THANKS • Ask peers to nominate & vote for employees of the month • Publish an appreciation column in your newsletter • Leave kudos notes or thank-you cards on desks • Invest in recognition tool
  • 23. | © 2016 Limeade23 CHEERS FOR PEERS 78% of employees would work harder if they felt their efforts were better appreciated. “EVERY WEEK OUR TEAM GETS TO PAT EACH OTHER ON THE BACK AND REALLY LET EACH OTHER SHINE.” Amy Balliett, Killer Infographics Globoforce. (2012) Workforce Mood Tracker.
  • 24. | © 2016 Limeade24 | © 2016 Limeade24 7. USE ALL OF YOUR HR TOOLS TO REINFORCE YOUR MISSION
  • 25. | © 2016 Limeade25 | © 2016 Limeade25 CONNECTING EMPLOYEES WITH YOUR ORGANIZATION • In your weekly survey, ask about alignment on company values • In your well-being program, have challenges that reinforce your mission • In your performance management tool, include a goal linked to company values
  • 26. | © 2016 Limeade26 FINDING MEANING AT WORK • Employees need to feel a connection to your organization’s mission • Create tangible processes & materials that incorporate your company’s mission and values 3x Employees who find meaning in their work are more likely to stay with their organization 1.4xmore engaged at work The Energy Project and Harvard Business Review .(2014) Why you hate work
  • 27. | © 2016 Limeade27 WHAT’S NEXT ASSESS YOUR CULTURE: Speak with an employee engagement specialist today TINYpulse.com REGISTER FOR UPCOMING WEBINAR: Learn what new research from Limeade revealed about employee engagement http://bit.ly/2dqTQo4
  • 28. | © 2016 Limeade28 Q&A BJ Shannon Head of Customer Happiness, TINYpulse TINYpulse.com ketti@TINYpulse.com Dr. Laura Hamill Chief People Officer, Limeade limeade.com tellmemore@limeade.com