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Webinar: How to Measure the Impact of a Great Employee Experience

  1. How to Measure the Impact of a Great Employee Experience Prove value with program insights and analysis.
  2. Chief People Officer Chief Science Officer Limeade LAURA HAMILL Solution Architect Limeade LINDSAY LAGRIED
  3. [BKG color/image] Impact /im-pact/ verb have a strong effect on someone or something
  4. Goals • Past, present and future definitions of impact • Understand the opportunity • Leave with tangible actions you can take to define and measure impact
  5. How do you currently measure the impact of your program?
  6. Who’s asking to see impact data?
  7. What’s done with the information? How is it put to use?
  8. What’s working well?
  9. What’s not working?
  10. Past, present & future
  11. • Social determinants of health are difficult to influence • Focusing on well-being can cost more • Healthcare system has many flaws • Expensive medical events often cannot be attributable to well-being (e.g., auto accidents, difficult deliveries) • Claims data can • Be complex • Be error prone • Have significant lag time • Feel very “big brother” Challenges with Health Care Cost and Claims Data
  12. • Healthcare consumer behaviors • Well-being behaviors • Cost of turnover • Engagement impact • Attractive culture — attraction & retention What to Focus on Instead
  13. Successful PROGRAMS foster participation and help people build HABITS that improve their WELL-BEING. This impacts how PEOPLE FEEL AND perform at work, which leads to better BUSINESS RESULTS.
  14. Dollars and Cents Burnout may cost up to $17 Billion a year across all U.S. physicians Turnover costs businesses Up to 213% of annual salary for highly skilled employees Companies with high engagement are 78% more profitable and 40% more productive
  15. activity IMPACT CALCULATOR Worksheet - Side A
  16. https://www.limeade.com/impact/ Example Calculator
  17. TAKE ACTION • Create and define YOUR success metrics • Meet and create alignment • Connect what YOU do to what your leaders CARE about • Use technology to measure success
  18. [BKG color/image] Q&A
  19. Thank you! #LIMEADEENGAGE
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