1.
Delivering a Personalized Employee
Health and Well-being Experience
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2.
Accolade and Limeade partnership:
a unique approach
High stakes of your health and
well-being programs
The missing link: a personalized
experience for employees
Five ways to deliver a personalized
employee experience
Benefits of personalization
Q&A
Today’s agenda
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3.
Umair Khan
Vice President, Product Management
Leading the development of new technology tools to
help families more quickly and easily manage their
health and tap into healthcare benefits and services.
Today’s speakers
Lee Rossini
Vice President, Product and Marketing
Guiding all product and go-to-market
innovation for Limeade to drive more engaged
employees and better business results.

4.
Solving an urgent need together
The perfect union to solve for
whole person well-being
through a personalized
experience that drives:
• Higher utilization of benefits
• Optimal care decisions
• Greater employee satisfaction
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5.
Accolade is seamlessly
integrated into Limeade
Single sign-on for
Accolade and Limeade
Personalized approach and
recommendations from
Accolade health assistant

6.
We are currently in the midst of
a health crisis…

7.
of employees feel their company
does not care about their well-being.
Global Wellness Institute, 2016
63%
annual cost per employee
due to productivity losses
from absenteeism.
CDC Foundation: Worker Illness and Injury Costs,
2015
$1,685
$250 billion
per year is the economic
impact of heavy drinking
in the U.S.
Surgeon General 2016 Annual Report
of U.S. adults are obese, and obesity in adults
has risen every single year since 2001.
CDC/NCHS, national health and nutrition examination
~40%

8.
…and traditional approaches
are not working.

9.
Employee engagement with healthcare &
wellness programs isn’t increasing
of employees don’t
understand their benefits.
Harris Poll, Accolade, 2016
50%?
of employees lack knowledge
of their care options.
Harris Poll, Accolade, 2016
32%
of employer-sponsored health programs
are unused because they’re irrelevant,
confusing, or time-consuming.
Harris Poll, Accolade, 2016
43%
of employers that use incentives
to promote health programs are
re-evaluating their approach.
NBGH, Topics, Incentives 2017
90%

10.
Health and wellness programs
can change the game
Healthier, more engaged employees drive: When employees feel their
employer cares about their
well-being, they are
38%
more engaged
at work
more
Productivity*
21%
less
absenteeism*
37%
more
Profitability*
22%
greater revenue
growth over 3 years*
2.3x
*Gallup, How Employee Engagement Drives Growth, 2013
Limeade and Quantum Workplace Study, 2015

11.
An integrated, personalized
experience for employees
The missing link

12.
Before personalization
One size fits all
Lack of choice
Condition-focused
Difficult to find
and access
Hard to understand
Unrelated to
company culture
No capacity to learn
Disconnected

13.
After personalization
Right information,
right time, right place,
right technology
Flexible, adaptable
Whole-person health
and well-being
Simple to find
and use
Relevant
and clear
Tied to company
values and culture
Intelligent and
always learning
Fully integrated,
seamless

14.
5 Ways to Deliver a
Personalized Employee
Health and Well-being
Experience
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15.
of employees do not
trust their health plan.
Pepper & Rogers, Measuring the Value of Trust in
Healthcare, 2012
38%
of employees don’t trust
their employers at all.
25%
Without trust, employees are more
likely to be disengaged from their work
and leave their job.
Trust is critical to fostering an emotional
connection to work.
Trust1
APA 2014 Work and Well-Being Survey

16.
30%
Whole-person support2
The current healthcare delivery model
focuses on the condition and not the whole
person and is missing critical elements of
the consumer’s story.
of employees say emotions, finances, and
other responsibilities negatively impact
their healthcare decisions

17.
Flexibility and choice3
Accommodate everyone and
incorporate options that cater to
their health and well-being needs.

18.
Meeting people where they are4

19.
Complete data profile5
Data drives intelligence and
intelligent workflow.
Tailor communications,
recommendations, suggestions, offers and
actions to individuals and populations.
With more data, the system gets smarter
about people and their needs every day.

20.
Complete data profile5
Meeting people where they are4
Flexibility and choice3
Whole person support2
Trust1

21.
Benefits of
Personalization
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22.
Benefits of an integrated,
personalized experience
Individualized
feedback
Greater attention
Perceived
more positively
Better HR
program adoption
Trust and influence
2-10x increase of
the use of health/
well-being solutions

23.
Better together
End-to-end
Engagement
Solution
Ultimate personalized
healthcare, benefits and
well-being experience
Improve employee outcomes with deep
synchronization between technology and
on-demand healthcare concierge
Drive higher resource
utilization with cross-platform
recommendations
Personalized well-being
experience
Flexible incentives
and rewards
Technology platform:
connected, simplified, intelligent
Whole person,
whole population
Technology platform:
whole-person well-being
Personalized healthcare
and benefits experience

24.
Are you ready for change?

25.
Umair Khan Lee Rossini
Q&A
inquiries@accolade.com marketingteam@limeade.com