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How to Use Technology to Build Connections and Improve Engagement

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In this webinar with Dr. Laura Hamill, Chief Science Officer and Chief People Officer and Lauren Franklin, Sr. Brand Manager, hear how employers are using technology to improve engagement for all by reinforcing a sense of connection and leveraging insights to take meaningful action.  

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How to Use Technology to Build Connections and Improve Engagement

  1. 1. How to Use Technology to Build Connections and Improve Engagement
  2. 2. Lauren Franklin Senior Brand Manager 2
  3. 3. Dr. Laura Hamill Chief People Officer Chief Science Officer 3
  4. 4. Today's Agenda • Defining engagement • Engagement through the lens of the employee • The role of technology • Q&A 4
  5. 5. Poll Question To what extent is focusing on employee engagement part of your job? 1. I am fully focused on engagement 2. Engagement is one of my primary responsibilities 3. Engagement is a small part of my responsibilities 4. Engagement is not currently part of my responsibilities ?
  6. 6. Defining Employee Engagement
  7. 7. Employee engagement is a deep connection and sense of purpose at work that creates extra energy and commitment.
  8. 8. Engagement Matters 2.5x Companies with high employee engagement have Companies with higher engagement are Disengaged employees are 78% 5x higher stock price growth compared to that of less engaged peers1 more profitable and 40% more productive2 more likely to have an accident3 81Hay Group, 2010; 2 Aon Hewitt, 2009; 3.SHRM, 2006
  9. 9. Manageable Stress & Work Hours Time Spent Wisely Ability to Focus Commitment Meaning & Purpose Valued, Respected, Connected Growth Personal Strengths Drivers of Employee Engagement 9Limeade Institute, 2016 Job-Skill Fit & Work Identity Energizing & Enjoyable Work Impact Organizational Support
  10. 10. Poll Question 1. Not at all, we don’t focus on employee engagement 2. We focus on employee engagement, but only through measurement using infrequent surveys (i.e. bi-annual) 3. We focus on employee engagement, but only through measurement using frequent surveys (i.e. pulses) 4. We focus on employee engagement, through measurement and through daily employee experiences ? How does your organization focus on employee engagement?
  11. 11. The Employee Experience 11
  12. 12. Meet Josue Marketing Manager 12
  13. 13. Meet Aparna Receptionist 13
  14. 14. Meet Cameron Physician 14
  15. 15. A Different Experience 15
  16. 16. Do a Well-Being Check- In With Your Team Check Your PTO Balance Well-Being at Work Course Take Time to Recharge 20% Monday Meditation Learnmore »
  17. 17. What’s your role in supporting employee growth? Learnmore» Ask For More of What You Like Build a Bridge Between Work and Vision
  18. 18. Let’s get you set up with everythingyouneed at Northwest Medical Welcome Cameron! Got a question? We’re hereto help! Ask HRSet-Up a Feedback Web For Your Team Recognize Direct Reports!
  19. 19. Care in Crisis 19
  20. 20. Weare in this together! Daily Message from our CEO Weekly Pulse – How can we help? Recognize a co- worker Take a well- being pause Ask HR Got a question? We’re hereto help!
  21. 21. Let’s Start Now…  Manager Tools  Industry Alerts  Tip Sheets  Encourage Sharing  Social Interactions  Lunch Delivery  Regular Breaks  Support at Home  Suggested Activities  Meeting Free Days  Leadership Videos/Blogs  Tasks Force outreach  Regular cadences  Multi-channel Resources Stay Connected Well-Being Communications 21 https://www.limeade.com/en/coronavirus-covid-19-care-in-crisis/
  22. 22. Key Takeaways • Engagement is a day-to-day experience (not one-time survey!) • It matters that people feel engaged • Technology can help you personalize engagement and the employee experience 22
  23. 23. Q&A
  24. 24. How to Use Technology to Build Connections and Improve Engagement Thank you!

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