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Kate Lechowicz
HEAD OF EVENTS, EMEA MARKETING
VMWARE
LONDON, UK ~ SEPTEMBER 4 - 5, 2019
DDIGIMARCONUK.CO.UK | #DigiMarConUK
DIGIMARCONIRELAND.IE | #DigiMarConIreland
How to Create Connected
B-to-B Technology Experiences
KEYNOTE
How to Create Connected B-to-B
Technology Experiences
DigiMarCon UK 2019
The Business Event Company ©The Business Event Company ©
31mn
Facebook posts
600k
Tweets
300 hours
of video uploaded
on YouTube
8mn
Google searches
400mn
emails sent
In the next 60 seconds…
The Business Event Company ©The Business Event Company ©
%
Forbes
less
than
The Business Event Company ©The Business Event Company ©
Information is the oil
of the 21st Century,
and analytics is the
combustion engine.
Peter Sondergaard. Gartner Research
The Business Event Company ©The Business Event Company ©
The Business Event Company ©The Business Event Company ©
AI is the planet we’re headed to.
Machine learning is the rocket that’s going to get us there.
And Big Data is the fuel.
About Technology? About People!
SO IS THE FUTURE OF MARKETING
Cost
Centers
Revenue
Centers
TECHNOLOGY IS KEY FOR MARKETING TEAMS
Engagement
Emotional Tie
ROI
2 MAKE TECHNOLOGY YOUR ALLY
Virtual
Reality
Augmented &
Merged Reality
Artificial
Intelligence
Wearables Internet of
Things
SUCCESSFUL ENGAGEMENT STRATEGY
PS:
Make it FUN!
It’s simpler that
you think!
1
Be creative!
Be bold! 2
3
Don´t
repeat!
Your customers are smart - be
smarter!
4
Always look at the entire
engagement cycle!
5
DON´T FORGET TO HAVE A STORY!
Why mapping the most effective AI/VR/AR technologies
for marketing across the customer lifecycle is
important?
It will allow you to do more designed interactions
rather than just the mechanics of marketing
IDEAS THAT WORKED EXTREMELY WELL
3D
Print
Billboard
Messages
Augmented
Reality
Virtual
Reality
Internet of
Things
MINI-ME CAMPAIGN - PERSONALIZATION IS A
KEY! BUT THERE IS MORE!
Overloaded with
workloads?
We can speed
your business!
Like there would
be 2 of YOU!
Visit us @ our
booth & take a
picture / come
back and pick
up your Gift
Box
How is your MiniMe
supporting you @
your everyday
work? Show us
@Facebook & win
The Business Event Company ©The Business Event Company ©
MiniMe – HUNDREDS OF SOME ENTRIES !
MiniMe – FACEBOOK ENTRIES!
Andrew, UK
16U and only 12TB! We should
have bought a NetApp...
Richard, UK
My mini-me helps me swap disks and allows me to
concentrate on having a well earned coffee break :-)
EXCITEMENT NEEDS TO LAST LONGER!
Marcus, UK
My MiniMe provides the spark
inspiration to get stuff done at
lightning speed
...
Richard, UK
My MiniMe even attends meetings
on my behalf - making my job easier!
PERSONALIZED BILLBOARD MESSAGES
AUGMENTED REALITY PRODUCT APPS
SUCCESSFUL VR CAMPAIGNS
Can be done on budget!
If you have limited funds,
use the existing 360’ videos/
3D content or
licenced experiences – but
make sure there is a tight
connection to your own story!
Use VR/ AR to bust your
Social Engagement (share
competition boards online)
It is not about how many
people will try – it is how
many will remember!
1 2 3
VR CAMPAIGNS
SoMe/ Paid Social /
Channel Partners /
Video intro
Not only booth
presence counts -
“See & understand
more” – Oculus Rift
as a price to be won
during speaking
sessions / HOLs/
etc.
“What’s the best
experience you
have seen with your
new set of glasses?
1 2 3
Our recent campaign
Direct connection to our
messaging & portfolio
Google Tilt Brush
“Does your Data Center
of the future exist yet?
If NOT - Design IT!”
ARTS TECH
MAGIC
POST-EVENTON-SITEPRE-EVENTDEVELOPMENT
IoT Live Demos
Customer benefits
Quick Learning Session
Access to real time data
Superb & powerful
visualisations
Great Coffee!
NOT AN ORDINARY
COFFEE BREAK..
1
2
3
4
Understanding how IoT solution works
IoT Live Demos
Customer benefits
Quick Learning Session
Access to real time data
Superb & powerful
visualisations
Great Coffee!
1
2
3
4
TRAIN 4.0
Understanding how IoT
solution works
But not every
company needs an
AI plan now. AI
should be brought in
when a company is
aware of specific
need or processes
they want to scale
Marketers must
embrace the benefits
AI/VR can provide as
well as look for new
and creative ways to
make this technology
work to their, and their
customers’ benefit.
When
Considering AI
Goals,
Companies
Should Be
Realistic And
Pragmatic!
QUESTIONS?
Kate Lechowicz
+447880035793
Klechowicz@vmware.co
m
@KateLechowicz
https://uk.linkedin.com/in/
klechowicz
How to Create Connected B-to-B Technology Experiences - Kate Lechowicz, VMware

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How to Create Connected B-to-B Technology Experiences - Kate Lechowicz, VMware

  • 1. Kate Lechowicz HEAD OF EVENTS, EMEA MARKETING VMWARE LONDON, UK ~ SEPTEMBER 4 - 5, 2019 DDIGIMARCONUK.CO.UK | #DigiMarConUK DIGIMARCONIRELAND.IE | #DigiMarConIreland How to Create Connected B-to-B Technology Experiences KEYNOTE
  • 2. How to Create Connected B-to-B Technology Experiences DigiMarCon UK 2019
  • 3. The Business Event Company ©The Business Event Company © 31mn Facebook posts 600k Tweets 300 hours of video uploaded on YouTube 8mn Google searches 400mn emails sent In the next 60 seconds…
  • 4. The Business Event Company ©The Business Event Company © % Forbes less than
  • 5. The Business Event Company ©The Business Event Company © Information is the oil of the 21st Century, and analytics is the combustion engine. Peter Sondergaard. Gartner Research
  • 6. The Business Event Company ©The Business Event Company ©
  • 7. The Business Event Company ©The Business Event Company ©
  • 8. AI is the planet we’re headed to. Machine learning is the rocket that’s going to get us there. And Big Data is the fuel.
  • 9. About Technology? About People! SO IS THE FUTURE OF MARKETING Cost Centers Revenue Centers TECHNOLOGY IS KEY FOR MARKETING TEAMS
  • 11. 2 MAKE TECHNOLOGY YOUR ALLY Virtual Reality Augmented & Merged Reality Artificial Intelligence Wearables Internet of Things
  • 12. SUCCESSFUL ENGAGEMENT STRATEGY PS: Make it FUN! It’s simpler that you think! 1 Be creative! Be bold! 2 3 Don´t repeat! Your customers are smart - be smarter! 4 Always look at the entire engagement cycle! 5 DON´T FORGET TO HAVE A STORY!
  • 13. Why mapping the most effective AI/VR/AR technologies for marketing across the customer lifecycle is important?
  • 14. It will allow you to do more designed interactions rather than just the mechanics of marketing
  • 15. IDEAS THAT WORKED EXTREMELY WELL 3D Print Billboard Messages Augmented Reality Virtual Reality Internet of Things
  • 16. MINI-ME CAMPAIGN - PERSONALIZATION IS A KEY! BUT THERE IS MORE! Overloaded with workloads? We can speed your business! Like there would be 2 of YOU! Visit us @ our booth & take a picture / come back and pick up your Gift Box How is your MiniMe supporting you @ your everyday work? Show us @Facebook & win
  • 17. The Business Event Company ©The Business Event Company © MiniMe – HUNDREDS OF SOME ENTRIES !
  • 18. MiniMe – FACEBOOK ENTRIES! Andrew, UK 16U and only 12TB! We should have bought a NetApp... Richard, UK My mini-me helps me swap disks and allows me to concentrate on having a well earned coffee break :-)
  • 19. EXCITEMENT NEEDS TO LAST LONGER! Marcus, UK My MiniMe provides the spark inspiration to get stuff done at lightning speed ... Richard, UK My MiniMe even attends meetings on my behalf - making my job easier!
  • 21.
  • 23. SUCCESSFUL VR CAMPAIGNS Can be done on budget! If you have limited funds, use the existing 360’ videos/ 3D content or licenced experiences – but make sure there is a tight connection to your own story! Use VR/ AR to bust your Social Engagement (share competition boards online) It is not about how many people will try – it is how many will remember! 1 2 3
  • 25.
  • 26.
  • 27. SoMe/ Paid Social / Channel Partners / Video intro Not only booth presence counts - “See & understand more” – Oculus Rift as a price to be won during speaking sessions / HOLs/ etc. “What’s the best experience you have seen with your new set of glasses? 1 2 3
  • 28. Our recent campaign Direct connection to our messaging & portfolio Google Tilt Brush “Does your Data Center of the future exist yet? If NOT - Design IT!” ARTS TECH MAGIC
  • 29.
  • 31. IoT Live Demos Customer benefits Quick Learning Session Access to real time data Superb & powerful visualisations Great Coffee! NOT AN ORDINARY COFFEE BREAK.. 1 2 3 4 Understanding how IoT solution works
  • 32. IoT Live Demos Customer benefits Quick Learning Session Access to real time data Superb & powerful visualisations Great Coffee! 1 2 3 4 TRAIN 4.0 Understanding how IoT solution works
  • 33. But not every company needs an AI plan now. AI should be brought in when a company is aware of specific need or processes they want to scale Marketers must embrace the benefits AI/VR can provide as well as look for new and creative ways to make this technology work to their, and their customers’ benefit. When Considering AI Goals, Companies Should Be Realistic And Pragmatic!