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Successful Seminars:
A Case Study of
ARMA/NOVA
Fall 1999 Seminar
     George D. Darnell
     President, ARMA/NOVA
Seminar Purpose
 Professional Education
 Chapter Fund Raiser
 Establish Chapter Pride
 Support Theme for the Year:
  Back to Basics
Seminar Goals
   Cover Basic Skills
   Minimize Risk
    – ($3773 Beginning Balance)
   Recruit Members
   Keep Costs Low
   Provide Quality Presentations
Planning Steps
   Organize Committee
    – Assign Responsibilities
    – Set Decision Authority
   Set Date
   Find Site
    – Select Meals/Snacks
   Set Agenda & Length
Planning Steps, cont.
   Set Fee for Members/Non-
    members/Sponsors
   Method of Payment
   Qualify for CRM Continuing Credits
   Certificate of Completion
   Handouts/Goodie Bags
Planning Steps, cont.
   Find Speakers
    – Provide Honorarium/Expenses
   Find Sponsors
    – Provide Space/Tables
   Provide A/V Equipment
   Design Brochure
   Advertise/Market
Team
   Committee
    – George Darnell, President
    – Joe Hardy, Past President, COB
    – Barbara Willard, Education Director
    – Sherrill Gibson, Membership Director
    – Alyssa Sherman, Treasurer
    – Betty Burton, Newsletter Editor
Site
   Marco Polo Restaurant
    – Convenient Location
    – 100 person capacity meeting room
    – Buffet Lunch (Standard or Special)
    – Morning and Afternoon Snacks
    – No Rental Fee
    – Cost = $25/person + Tax & Gratuity
Speakers
   Ann Winstead
    – Fairfax County Schools (Retired), Member
   Angela Tayfun, CRM, TRW, Member
   Sylvia Lacy-Crow
    – British Aerospace, Member
   Sherry D. Smith, CRM
    – U.S. Treasury, Non-member
   Robert F. Nawrocki, CRM
    – Dynamics Research Corp., Member
   Jay Forman, CRM, CIA
Agenda/Schedule - Morning
  8:30 Registration/Breakfast
 9:00 Developing & Managing
        a Records Program
 9:50 Break
 10:10 Active Files Management
 11:00 Records Retention
        Scheduling
 11:50 Buffet Lunch
Agenda/Schedule - Afternoon
   1:00 Inactive Records
         Storage & Disposition
   1:50 Break
   2:10 Electronic Records
         Management
   3:00 Records Management
         Resources
   3:50 Seminar Closing
Marketing Methods
   MS Publisher Tri-fold Brochure
    – 8-1/2x11 sheet - 2-sided landscape
    – included in Sep & Oct Newsletter
    – Contained
      •   Agenda
      •   Speaker Bios
      •   Directions
      •   Registration Form
      •   Contact Information
Marketing Methods, cont.
 No Mass Mailing
 E-mailed Region Presidents
    – offered Brochure in MS Pub & PDF
    – included in some chapter newsletters
   Obtained database of
    Unaligned Members in Region
    – Sent E-mail invitation & PDF Brochure
    – Sent Letter invitation & Brochure
Marketing Methods, cont.
 Provided Brochure to Webmaster
 Records Management Listserv
    – Posted invitation & Brochure
   Juan Lacey sent E-Vite to
    – Chapter & Unaligned Members
Marketing Methods, cont.
   Treasurer sent E-Vite
    – Followed up leads with phone call
 President’s E-mails reminding
  members
 Personal invitation from members
Timeline
 July 13 - Theme Decided
          - Committee Formed
 July 16 - Site Arrangements
            Confirmed
 Aug 4 - Generic Schedule Set
 Aug 15 - Agenda & Speakers
            Confirmed
Timeline, cont.
 Aug 30 - Vendor Sponsors
  Confirmed
         - Speaker Bios & Blurbs Final
         - Brochure Designed
           (MS Publisher)
 Aug 31 - Brochure E-mailed
           to other chapters
 Sep 1 - Brochure included in
           newsletter
Timeline, cont.
 Sep 15 - Brochures printed for
           chapter meeting
         - Seminar info sent to
           Webmaster
 Sep 17 - President’s E-mail
           to members
 Sep 24 - 099 MAT Listing received
Timeline, cont.
 Sep 27 - E-mail Invitation to
           Unaligned Members
 Sep 30 - Snail mail Invitation to
           Unaligned Members
 Oct 6 - Listserv Invitation Posted
         - No Paid Registrations Yet
         - Nothing on Webpage
 Oct 13 - E-mail Reminder to
           Members
Timeline, cont.
 Oct 20 - Webpage Fixed
         - Juan’s E-Vite to Region,
           Chapter & Unaligned
 Oct 25 - Treasurer’s E-Vite
 Nov 2 - President Hospitalized
           VP & Committee took over
           Last minute registrations
 Nov 9 - Seminar Conducted
Results
   Attendance:
    – 14 Members
      • 2 Local
      • 4 Unaligned
      • 8 Other Chapters
    – 11 Non-Members
    – 7 Sponsors
    – 6 Speakers
Results, cont.
   Attendees came because of
    (includes sponsors):
    – 12   Juan Lacey’s E-Vite
    – 6    Treasurer’s E-Vite
    – 6    Treasurer’s Phone Call
    – 8    Personal invitation from member
Results, cont.
   Income
    – 14 Members          @ $ 99 = $1386
    – 11 Non-Members      @ $124 = $1364
    – 7 Vendor/Sponsors   @ $100 = $ 700
    – 2 Vendor Guests     @ $ 25 = $ 50
    –    Total                     $3500
Results, cont.
   Expenses
    – Gifts for Speakers    $150.00
    – Travel- Speaker         $8.20
    – Projector Rental       $26.38
    – Postage-Flyers         $31.35
    – Marco Polo           $1105.85
    – Total                $1321.78
   Net Profit             $2178.22
Questions?

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How to conduct an arma seminar

  • 1. Successful Seminars: A Case Study of ARMA/NOVA Fall 1999 Seminar George D. Darnell President, ARMA/NOVA
  • 2. Seminar Purpose  Professional Education  Chapter Fund Raiser  Establish Chapter Pride  Support Theme for the Year: Back to Basics
  • 3. Seminar Goals  Cover Basic Skills  Minimize Risk – ($3773 Beginning Balance)  Recruit Members  Keep Costs Low  Provide Quality Presentations
  • 4. Planning Steps  Organize Committee – Assign Responsibilities – Set Decision Authority  Set Date  Find Site – Select Meals/Snacks  Set Agenda & Length
  • 5. Planning Steps, cont.  Set Fee for Members/Non- members/Sponsors  Method of Payment  Qualify for CRM Continuing Credits  Certificate of Completion  Handouts/Goodie Bags
  • 6. Planning Steps, cont.  Find Speakers – Provide Honorarium/Expenses  Find Sponsors – Provide Space/Tables  Provide A/V Equipment  Design Brochure  Advertise/Market
  • 7. Team  Committee – George Darnell, President – Joe Hardy, Past President, COB – Barbara Willard, Education Director – Sherrill Gibson, Membership Director – Alyssa Sherman, Treasurer – Betty Burton, Newsletter Editor
  • 8. Site  Marco Polo Restaurant – Convenient Location – 100 person capacity meeting room – Buffet Lunch (Standard or Special) – Morning and Afternoon Snacks – No Rental Fee – Cost = $25/person + Tax & Gratuity
  • 9. Speakers  Ann Winstead – Fairfax County Schools (Retired), Member  Angela Tayfun, CRM, TRW, Member  Sylvia Lacy-Crow – British Aerospace, Member  Sherry D. Smith, CRM – U.S. Treasury, Non-member  Robert F. Nawrocki, CRM – Dynamics Research Corp., Member  Jay Forman, CRM, CIA
  • 10. Agenda/Schedule - Morning  8:30 Registration/Breakfast  9:00 Developing & Managing a Records Program  9:50 Break  10:10 Active Files Management  11:00 Records Retention Scheduling  11:50 Buffet Lunch
  • 11. Agenda/Schedule - Afternoon  1:00 Inactive Records Storage & Disposition  1:50 Break  2:10 Electronic Records Management  3:00 Records Management Resources  3:50 Seminar Closing
  • 12. Marketing Methods  MS Publisher Tri-fold Brochure – 8-1/2x11 sheet - 2-sided landscape – included in Sep & Oct Newsletter – Contained • Agenda • Speaker Bios • Directions • Registration Form • Contact Information
  • 13. Marketing Methods, cont.  No Mass Mailing  E-mailed Region Presidents – offered Brochure in MS Pub & PDF – included in some chapter newsletters  Obtained database of Unaligned Members in Region – Sent E-mail invitation & PDF Brochure – Sent Letter invitation & Brochure
  • 14. Marketing Methods, cont.  Provided Brochure to Webmaster  Records Management Listserv – Posted invitation & Brochure  Juan Lacey sent E-Vite to – Chapter & Unaligned Members
  • 15. Marketing Methods, cont.  Treasurer sent E-Vite – Followed up leads with phone call  President’s E-mails reminding members  Personal invitation from members
  • 16. Timeline  July 13 - Theme Decided - Committee Formed  July 16 - Site Arrangements Confirmed  Aug 4 - Generic Schedule Set  Aug 15 - Agenda & Speakers Confirmed
  • 17. Timeline, cont.  Aug 30 - Vendor Sponsors Confirmed - Speaker Bios & Blurbs Final - Brochure Designed (MS Publisher)  Aug 31 - Brochure E-mailed to other chapters  Sep 1 - Brochure included in newsletter
  • 18. Timeline, cont.  Sep 15 - Brochures printed for chapter meeting - Seminar info sent to Webmaster  Sep 17 - President’s E-mail to members  Sep 24 - 099 MAT Listing received
  • 19. Timeline, cont.  Sep 27 - E-mail Invitation to Unaligned Members  Sep 30 - Snail mail Invitation to Unaligned Members  Oct 6 - Listserv Invitation Posted - No Paid Registrations Yet - Nothing on Webpage  Oct 13 - E-mail Reminder to Members
  • 20. Timeline, cont.  Oct 20 - Webpage Fixed - Juan’s E-Vite to Region, Chapter & Unaligned  Oct 25 - Treasurer’s E-Vite  Nov 2 - President Hospitalized VP & Committee took over Last minute registrations  Nov 9 - Seminar Conducted
  • 21. Results  Attendance: – 14 Members • 2 Local • 4 Unaligned • 8 Other Chapters – 11 Non-Members – 7 Sponsors – 6 Speakers
  • 22. Results, cont.  Attendees came because of (includes sponsors): – 12 Juan Lacey’s E-Vite – 6 Treasurer’s E-Vite – 6 Treasurer’s Phone Call – 8 Personal invitation from member
  • 23. Results, cont.  Income – 14 Members @ $ 99 = $1386 – 11 Non-Members @ $124 = $1364 – 7 Vendor/Sponsors @ $100 = $ 700 – 2 Vendor Guests @ $ 25 = $ 50 – Total $3500
  • 24. Results, cont.  Expenses – Gifts for Speakers $150.00 – Travel- Speaker $8.20 – Projector Rental $26.38 – Postage-Flyers $31.35 – Marco Polo $1105.85 – Total $1321.78  Net Profit $2178.22