Is your nonprofit using surveys to gain insights and make data-driven decisions? Most nonprofits struggle with this because, even though surveys are familiar, they are difficult to create, manage, and run effectively. This webinar will walk you through five things that every nonprofit should consider while doing surveys and research. Things we will cover: How to run a highly effective online research survey How to craft your survey questions How to get the most out of survey templates for nonprofits How data-driven decisions drive impact for nonprofits How to efficiently use online survey tools to start your research

1. How Teach for
America Uses Online
Surveys
June 18, 2019

2. Using ReadyTalk
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3. A Global Network
Bridging Tech Solutions
and Services for Good
Where are you on the map?

4. Acclivity
Adobe
Alpha Software
Asana
Atlas Business Solutions
Atomic Training
Autodesk
Azavea
BetterWorld
Bitdefender
Blackbaud
Bloomerang
Box
Brocade
Bytes of Learning
Caspio
CauseVox
CDI Computer Dealers
Cisco
Citrix
CitySoft
CleverReach
ClickTime
Closerware
Comodo
Connect2Give
Dell
Dharma Merchant Services
Digital Wish
Dolby
DonorPerfect
Efficient Elements
FileMaker
GoDaddy
GrantStation
Guide By Cell
Headsets.com
Horizon DataSys
HR Solutions Partners
Huddle
Idealware
InFocus
Informz
InterConnection
Intuit
JourneyEd
Litmos
Little Green Light
Mailshell
Microsoft
Mobile Beacon
NetSuite
Nielsen
NonProfitEasy
O&O Software
Quickbooks Made Easy
Reading Eggs
ReadyTalk
Red Earth Software
Sage Software
Shopify
Simple Charity Registration
Skillsoft
Smart Business Savings
Society for Nonprofit Organizations
Sparrow Mobile
Symantec
Tableau
TechBridge
Tech Impact
Teespring
Telosa
Tint
Ultralingua
Western Digital
Zoner

5. Explore our Nonprofit
Tech Marketplace
For more information, please visit
www.techsoup.org/get-product-donations
"We are an all-volunteer organization with
limited professional skills. Adobe's donated
technology is helping us present our story to
the public and to lenders in the format of a
much larger organization. With Adobe, we
are able to knock off a few of the "rough
edges" so that our story is front and center
instead of our technological limitations.
Thank you, Adobe!”
- Richard de Koster
Constitution Island Association, Inc

6. The QuestionPro Donation
Program
For more information, please visit
www.techsoup.org/questionpro
● QuestionPro Corporate, 1-Year Initial
Subscription Admin Fee $97
● QuestionPro Corporate,
Subscription Renewal Admin Fee $97

7. TechSoup Solutions
for Nonprofits

8. Presenters
Vivek Bhaskaran
Founder and CEO
QuestionPro Inc.
Alita Haque
Director, Strategy
Teach For America
Sima Thakkar
Senior Manager, Content
TechSoup
Assisting with chat:
Zerreen Kazi, TechSoup
Alita Haque
Director, Strategy
Teach For America
Vivek Bhaskaran
Founder and CEO
QuestionPro Inc.
Zerreen Kazi
Marketing Associate
TechSoup
Sima Thakkar
Senior Manager, Content
TechSoup

9. Introduction
- TFA
- QuestionPro
Online Surveys & Research
- Tips Tools & Practices
- Crafting Questions
TFA - Case Studies
Data - How to Manage it
Non-Profit Survey Templates
How Teach for America Uses
Online Surveys
Best practices to implement online surveys in your
organization

10. What is Teach For America? (Poll)
A. Trains college students to become lifelong teachers
B. Recruits leaders from all sectors to teach in
low-income communities for two years
C. Helps top leaders teach in low-income communities
for two years
D. Develops future leaders to strengthen the
movement for educational equity and excellence

11. ABOUT QUESTIONPRO
Overview
Founded: 2005
Employees: > 150
Customer Renewal Rate: +90%
Transition from Non-QuestionPro platform: 70%
Implementation Success Rate: 100%
Bootstrapped, Profitable & Growing
Employee Owned, Founder Led & Customer Obsessed
United States, Mexico, Germany, India, Dubai, Singapore
Clients

12. Running an effective
online survey

13. Collect data in real time
Learn from your results
1
2
Become a thought leader3
Turn data into content &
action items
4
Know the Purpose for
Online Surveys

14. Use surveys to
measure attitudes

15. Crafting survey
questions

17. How you ask
questions matter
● Over 80 qualitative & quantitative question types available
● Smart Survey Logic -Skip patterns, show/hide, etc.
● Image and video support
● Pre-written question library
● Full multilingual support
● GDPR-ready
● Customize themes, logos, colors, etc.

18. Always include an
open-ended question
in your survey
TIP #1

19. Carry your brand
throughout the survey
TIP #2

20. How many of you have conducted a survey
with your volunteers? (Poll)
A. We don’t use Volunteers
B. We have volunteers - but we have never asked them
for feedback
C. We have volunteers - and we regularly run a survey
after events

21. But wait, there’s more...
How data-driven decisions impact nonprofits

22. TFA Case Study #1 - Understanding the value
of the Accelerate Fellowship

23. TFA Case Study #2 - Understanding the value
of the Early Admission

24. Data health is
managed well
Five characteristics of a data-driven nonprofit
Shows natural
curiosity; Lots
of ‘whys’
Has champions
at all levels
Data is not
treated as a
foreign object
Uses data to
tell beautiful
stories

25. Think of data as a
strategic asset

26. Set clear
organizational goals
on how to use data

27. Becoming a
data-driven
organization must be
an organizational goal

28. Section start
Survey templates for nonprofits

29. 15 Pre-written nonprofit surveys
Fully customizable
1
2
Covers popular nonprofit topics3
Save templates and reuse again4
Save time using
templates for nonprofits

30. Nonprofit survey template topics
Event Registration Survey
Donation Survey
Event Participation Survey
Exit Survey
Sponsorship Form Survey
Mentoring Programs Survey
FundRaising Feedback Survey
Alumni Survey
Stakeholder Survey
Volunteer Enrollment Form
Member Satisfaction Survey
Volunteer Satisfaction Survey
Volunteer Interests And Skills Survey
Counselor Survey
Parent Survey
Access templates
https://www.questionpro.com/survey-templates/non-profit-surveys/
Sign up for free account and access these templates
in the survey workspace

31. Icon to
illustrate
the key
concept
Sign up on TechSoup to access QuestionPro
https://www.techsoup.org/questionpro
Sign up for free weekly training for more tips and best practices
http://www.questionpro.com/training
Access our extensive help center and 24/7 global support to answer all
survey and analytics questions along the way!
Get started today

32. Thank you!Any Questions?

33. Q&A
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any questions you have about this
presentation.

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35. Join us for our
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37. The QuestionPro Donation
Program
For more information, please visit
www.techsoup.org/questionpro
● QuestionPro Corporate, 1-Year Initial
Subscription Admin Fee $97
● QuestionPro Corporate,
Subscription Renewal Admin Fee $97

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