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Digital Workplace Conference NZ - Microsoft Teams and Planner


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We all want to be quicker, more productive and collaborate rapidly on any device at any time. The good news is that our technology continues to innovate at the speed of light. The bad news is true adoption is sorely lacking, we often stick to what we know. Join Heather Newman, Microsoft MVP and Chief Marketing Officer of Content Panda, as she uses real-world use cases to provide you the blueprint for a metamorphic change in employee productivity and simple tips and tricks for using Microsoft Teams and Microsoft Planner on the go. You’ll leave this session with a clear understanding of how your employees can leverage both Microsoft Teams and Planner together with OneNote, OneDrive and SharePoint. Shazam!

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Digital Workplace Conference NZ - Microsoft Teams and Planner

  2. 2. Evaluate this Session! Fill in the MS Form at: Feedbac k
  4. 4. Tweet this Talk @heddanewman @contentpanda @SPSNashville #SPSNashville Heather Newman
  5. 5.
  6. 6. 525-microsoft-planner-feedback-forum User Voice User Voice
  7. 7. Transforming with Microsoft Teams Communicate through chat, meetings & calls Collaborate with deeply integrated Office 365 apps Customize& extend with 3rd party apps, processes, and devices Work with confidence enterprise level security, compliance, and manageability
  8. 8. Microsoft Resource Cheat Sheet Developer Documentation • Training, documentation, samples & communities for developers IT Pro & Adoption Documentation • Learn how to plan, deliver, adopt and manage Microsoft 365 products Microsoft Technical Community • Product forums and blogs • Driving Adoption forum • O365 Champion’s Corner Office 365 Roadmap • All public feature delivery dates • Filter by product Sign Up
  9. 9. Content collaboration in the Microsoft cloud
  10. 10. Teams and business moving at the speed of light
  11. 11. Modern Workplace Challenges 40% of productivity is lost when switching tasks The average time a knowledge worker spends searching for knowledge is 2.5 hours 50% of the people hold a job that is compatible with at least partial telework
  12. 12. The market is full of Project Management and Collaboration Choices
  13. 13. The fact is that businesses do not have emotion. Products do not have emotion. Humans do. Humans want to feel something. And humans make mistakes. Which is why we want to connect, make to-do lists and plans to execute
  14. 14. Focus on the “Why” Not on the “What”
  15. 15. Technology Acceptance Model Perceived Usefulness The degree to which a person believes that using a particular system would enhance his or her performance Perceived Ease of Use The degree to which a person believes that using a particular system would be free from effort
  16. 16. Innovators Early Adopters Early Majority Late Majority Laggards
  17. 17. Adoption Campaign Checklist  Define Your Vision  Choose Executive Sponsors  Define Key Stakeholders  Define Use Cases/Business Scenarios  Gather Your Champions  Release in Phases  Adoption Communication Plan  End User Training  Look to Experts  Make it Fun - Gamification  Measure, Share, Iterate
  18. 18. Planning and Awareness Executive Sponsors Business Case Release in Phases
  19. 19. Serves as a role model Articulate value proposition Issue future company-wide announcements and updates Executive Support
  20. 20. Outline Your Vision & Success Factors It’s All About Value Why SharePoint Why Teams? What is your vision?
  21. 21. “Use Case” Driven Look to the Business Sales and Marketing R&D, Production and Operations Finance and Accounting Information Technology HR and Internal Communications Legal & Compliance
  22. 22. Release in Phases One division at a time Don’t boil the ocean One workload
  23. 23. Awareness Plan communication tactics Mobilize SharePoint champions
  24. 24. Champions Rock Your Project Top down and bottom up – gotta have both The most excited The biggest critic
  25. 25. Bill of materials Executive announcements Who is your target audience Develop Your communication plan
  26. 26. Learning Know your audience Sketch out and deliver training schedule Expert guidance
  27. 27. End User Training In-person On-demand In-context End users learn in many different ways, there are lot of options in the marketplace and Microsoft has resources for training as well. Microsoft 365 Adoption Guide: Planning Workbook:
  28. 28. Expert Opinions & Guidance All of these folks have been working on user adoption a long time and their best practices are excellent. Sue Hanley, Jennifer Mason, Robert Bogue, Tracy van der Schyff, and your own Darrell Webster here in New Zealand
  29. 29. Adoption Gamification Provide ongoing support Access user satisfaction Measure usage and adoption
  30. 30. Make it fun (buck the company culture) Use an online scavenger hunt as a fun way to encourage usage Provide recognition for content contribution or usage Gamification & Surveys
  31. 31. Measure Share Success and Iterate Broaden Engagement Create Surveys Listen to Issues and Pivot on Them
  32. 32. Demo
  33. 33. Q&A
  34. 34. Microsoft Teams Resources
  35. 35. Microsoft 365 Adoption Guide: Planning Workbook:
  36. 36. Microsoft Teams Toolkit –
  37. 37. On-Line Trainingfrom Microsoft
  38. 38. Teams on Air Podcast odcast/a-day-in-the-life-on- teams-mobile- client/id1342881671?i=100041 1520145&mt=2
  39. 39. Coffee in the Cloud @CITCTV Get more from Azure & Office 365 Business Solutions Best Practices & How-To’s For Admin’s and Champions
  40. 40. Short Video Tidbits End User Training: us/microsoftteams/enduser-training This has a great list of short snackable videos for many tips and tricks for using Microsoft Teams.
  41. 41. Team Academy for ITPros After consuming the module, the audience will understand to what how Teams leverages Office 365 and what the requirements are for an optimal user experience. The PowerPoint can also be used to run a workshop with infrastructure teams before rolling out Teams. Foundations – Core components: Video | Deck UojkSiGnKuE30ckcjnDVkMNqDv0Vl
  42. 42. courses – Microsoft Service Adoption Specialist & Enabling Teamwork with Microsoft Teams
  43. 43. Heather Newman CMO, Co-Founder, Maven, Speaker Panda Blog: Marketing Blog: Twitter & Instagram: @heddanewman