© 2015 IBM Corporation
Securing Systems of Engagement
. . With the meteoric rise in the usage of
smartphones and social media
V1, 1 May15
John Palfreyman, IBM
© 2015 IBM Corporation 2
1. Cyber Security & Cyber Crime in Context
2. Technology & Business Landscape
3. A Smarter Approach
4. The Future & Concluding Remarks
Agenda
© 2015 IBM Corporation
Cyber Security & Cyber Crime in Context
Who are the bad guys & what
are they up to?
© 2015 IBM Corporation 4
Cyber Security – IBM Definition
Cyber Security /–n 1. the protection of an organisation and
its assets from electronic attack to minimise the risk of
business disruption.
© 2015 IBM Corporation 5
Cyber Security - Expanded
Hacking
Malware
Botnets
Denial of Service
Trojans
Cyber-dependent crimes
Source : UK Home Office – Cyber Crime: a review of the evidence Oct 13
© 2015 IBM Corporation 6
Cyber Crime
Hacking
Malware
Botnets
Denial of Service
Trojans
Cyber-dependent crime
Fraud
Bullying
Theft
Sexual Offences
Trafficking
Drugs
Cyber-enabled crime
Source : UK Home Office – Cyber Crime: a review of the evidence Oct 13
© 2015 IBM Corporation 7
 Confusion & hype abound
 Common attack methods
 Common methods of defense / counter / investigation
 Data > Insight chain
 Prosecution – burden of evidence
 Learning & sharing possible, but patchy
Cyber Security & (counter) Cyber Crime
© 2015 IBM Corporation 8
Cyber Threat
MOTIVATION
S O P H I S T I C A T I O N
National Security,
Economic Espionage
Notoriety, Activism,
Defamation
Hacktivists
Lulzsec,
Anonymous
Monetary
Gain
Organized crime
Zeus, ZeroAccess,
Blackhole Exploit Pack
Nuisance,
Curiosity
Insiders, Spammers,
Script-kiddies
Nigerian 419 Scams, Code Red
Nation-state
actors, APTs
Stuxnet,
Aurora, APT-1
© 2015 IBM Corporation
A new type of threat
Attacker generic
Malware / Hacking / DDoS
IT Infrastructure
Traditional
Advanced
Persistent
Threat
Critical data /
infrastructure
Attacker
!
© 2015 IBM Corporation 10
Attack Phases
11
Break-in Spear phishing and remote
exploits to gain access
Command
& Control (CnC)
22
Latch-on
Malware and backdoors
installed to establish a
foothold
33
Expand
Reconnaissance &
lateral movement increase
access & maintain presence
44
Gather Acquisition & aggregation
of confidential data
Command
& Control (CnC)
55
Exfiltrate
Get aggregated data out to
external network(s)
© 2015 IBM Corporation
IBM X-Force
11
March 2015IBM Security Systems
IBM X-Force Threat Intelligence Quarterly,
1Q 2015
Explore the latest security trends—from “designer vulns” to mutations in malware—
based on 2014 year-end data and ongoing research
© 2015 IBM Corporation
Technology & Business Landscape
New opportunities for cyber crime!
© 2015 IBM Corporation 13
Smarter Planet
Instrumented – Interconnected - Intelligent
© 2015 IBM Corporation 14
Cloud
DRIVERS
Speed & agility
Fast Innovation
CAPEX to OPEX
USE CASES
SCM, HR, CRM as a
SERVICE
Predictive Analytics as a
SERVICE
© 2015 IBM Corporation 15
Mobile
DRIVERS
Mobility in Business
Agility & flexibility
Rate of technology change
USE CASES
Information capture, workflow
management
Education where & when
needed
Case advice
Map
© 2015 IBM Corporation 16
Big Data / Analytics
DRIVERS
Drowning in Data
Insight for SMARTER
More UNRELIABLE data
USE CASES
Citizen Sentiment
Predictive Policing
OSINT augmentation
Open
Source
Internal Sources
Intelligence
Analysis
SIGINT BiometricsEmail GeoINT Telephone
Records
Data Records
© 2015 IBM Corporation 17
Social Business
DRIVERS
Use of Social Channels
Smart Employment
Personnel Rotation
USE CASES
Citizen Sentiment
Counter Terrorism
Knowledge Retention
Gather INTELLIGENCE
•Social Media as OSINT
•Individuals, Groups,
Events
•Supplement traditional
sources
Efficient WORKING
•Breaking down Silos
•Collaboration
•“Self help” Culture
Leverage KNOWLEDGE
•Access to Experts, Content
•Collaborative Ventures
•Enables Innovation
Positive IMAGE
•Promotion / marketing
•Recruiting
•Citizen engagement
InternalExternal
© 2015 IBM Corporation 18
Systems of Engagement
 Collaborative
 Interaction oriented
 User centric
 Unpredictable
 Dynamic
Big Data /
Analytics
Cloud
Social
Business
Mobile
© 2015 IBM Corporation 19
Use Case – European Air Force Secure Mobile
CHALLENGE
•Support Organisational Transformation
•HQ Task Distribution
•Senior Staff demanding Mobile Access
SOLUTION
•IBM Connections
•MS Sharepoint Integration
•MaaS 360 based Tablet Security
BENEFITS
•Improved work efficiency
•Consistent & timely information access
•Secure MODERN tablet
© 2015 IBM Corporation 20
The Millennial Generation
EXPECT . . .
to embrace technology for improved
productivity and simplicity in their personal
lives
tools that seem made for and by them
freedom of choice, embracing change and
innovation
INNOVATE . . .
•Actively involve a large user population
•Work at Internet Scale and Speed
•Discover the points of value via iteration
•Engage the Millennial generation
© 2015 IBM Corporation
Smart Phones (& Tablets) . . .
21
 Used in the same way as a personal computer
 Ever increasing functionality (app store culture) . . .
 . . . and often more accessible architectures
 Offer “anywhere” banking, social media, e-mail . . .
 Include non-PC (!) features Context, MMS, TXT
 Emergence of authentication devices
© 2015 IBM Corporation
. . . are harder to defend ? . . .
22
 Anti-virus software missing, or inadequate
 Encryption / decryption drains the battery
 Battery life is always a challenge
 Stolen or “found” devices– easy to loose
 Malware, mobile spyware, impersonation
 Extends set of attack vectors
 Much R&D into securing platform
© 2015 IBM Corporation
. . . and Bring your Own Device now mainstream
23
 Bring-your-own device expected
 Securing corporate data
 Additional complexities
 Purpose-specific endpoints
 Device Management
© 2015 IBM Corporation
Social Media – Lifestyle Centric Computing
24
www.theconversationprism.com
 Different Channels
 Web centric
 Conversational
 Personal
 Open
 Explosive growth
© 2015 IBM Corporation
Social Media – Special Security Challenges
25Source: Digital Shadows, Sophos, Facebook
 Too much information
 Online impersonation
 Trust / Social Engineering / PSYOP
 Targeting (Advanced, Persistent
Threat)
Source: Digital Shadows, Sophos, Facebook
© 2015 IBM Corporation
A Smarter Approach
to countering cyber crime
© 2015 IBM Corporation 27
Balance
Technical Mitigation
Better firewalls
Improved anti-virus
Advanced Crypto
People Mitigation
Leadership
Education
Culture
Process
© 2015 IBM Corporation 28
 Monitor threats
 Understand (your) systems
 Assess Impact & Probability
 Design containment mechanisms
 Don’t expect perfect defences
 Containment & quarantine planning
 Learn & improve
Risk Management Approach
© 2015 IBM Corporation
Securing a Mobile Device
DEVICE
•Enrolment & access control
•Security Policy enforcement
•Secure data container
•Remote wipe
TRANSACTION
•Allow transactions on individual basis
•Device monitoring & event detection
•Sever risk engine – allow, restrict, flag for review
APPLICATION
•Endpoint management – software
•Application: secure by design
•Application scanning for vulnerabilities
ACCESS
•Enforce access policies
•Approved devices and users
•Context aware authorisation
29
© 2015 IBM Corporation
Secure, Social Business
30
LEADERSHIP
•More senior, most impact
•Important to leader, important to all
•Setting “tone” for culture
CULTURE
•Everyone knows importance AND risk
•Full but SAFE usage
•Mentoring
PROCESS
•What’s allowed, what’s not
•Internal & external usage
•Smart, real time black listing
EDUCATION
•Online education (benefits, risks)
•Annual recertification
•For all, at all levels
© 2015 IBM Corporation
The Future & Concluding Remarks
What next . . .
© 2015 IBM Corporation 32
Global Technology Outlook – Beyond Systems of Engagement
© 2015 IBM Corporation 33
Contextual, Adaptive Security
Monitor
and Distill
Correlate
and Predict
Adapt and
Pre-empt
Security
3.0
Risk Prediction and
Planning
Encompassing event correlation,
risk prediction, business impact
assessment and defensive strategy
formulation
Multi-level monitoring &
big data analytics
Ranging from active, in
device to passive
monitoring
Adaptive and
optimized response
Adapt network architecture, access protocols /
privileges to maximize attacker workload
© 2015 IBM Corporation 34
1. Are you ready to respond to a cyber crime or security incident and quickly remediate?
2. Do you have the visibility and analytics needed to monitor threats?
3. Do you know where your corporate crown jewels are and are they adequately protected?
4. Can you manage your endpoints from servers to mobile devices and control network access?
5. Do you build security in and continuously test all critical web/mobile applications?
6. Can you automatically manage and limit the identities and access of your employees, partners
and vendors to your enterprise?
7. Do you have a risk aware culture and management system that can ensure compliance?
Fitness for Purpose
© 2015 IBM Corporation 35
1. Many Similarities – Cyber Crime vs Security – Threat Sophistication
2. Social Business & Mobile offer transformational value
3. New vulnerabilities need to be understood to be mitigated
4. Mitigation needs to be balanced, risk management based and “designed in”
Summary
© 2015 IBM Corporation
Thanks
John Palfreyman, IBM
2dsegma@uk.ibm.com

Securing Systems of Engagement

  • 1.
    © 2015 IBMCorporation Securing Systems of Engagement . . With the meteoric rise in the usage of smartphones and social media V1, 1 May15 John Palfreyman, IBM
  • 2.
    © 2015 IBMCorporation 2 1. Cyber Security & Cyber Crime in Context 2. Technology & Business Landscape 3. A Smarter Approach 4. The Future & Concluding Remarks Agenda
  • 3.
    © 2015 IBMCorporation Cyber Security & Cyber Crime in Context Who are the bad guys & what are they up to?
  • 4.
    © 2015 IBMCorporation 4 Cyber Security – IBM Definition Cyber Security /–n 1. the protection of an organisation and its assets from electronic attack to minimise the risk of business disruption.
  • 5.
    © 2015 IBMCorporation 5 Cyber Security - Expanded Hacking Malware Botnets Denial of Service Trojans Cyber-dependent crimes Source : UK Home Office – Cyber Crime: a review of the evidence Oct 13
  • 6.
    © 2015 IBMCorporation 6 Cyber Crime Hacking Malware Botnets Denial of Service Trojans Cyber-dependent crime Fraud Bullying Theft Sexual Offences Trafficking Drugs Cyber-enabled crime Source : UK Home Office – Cyber Crime: a review of the evidence Oct 13
  • 7.
    © 2015 IBMCorporation 7  Confusion & hype abound  Common attack methods  Common methods of defense / counter / investigation  Data > Insight chain  Prosecution – burden of evidence  Learning & sharing possible, but patchy Cyber Security & (counter) Cyber Crime
  • 8.
    © 2015 IBMCorporation 8 Cyber Threat MOTIVATION S O P H I S T I C A T I O N National Security, Economic Espionage Notoriety, Activism, Defamation Hacktivists Lulzsec, Anonymous Monetary Gain Organized crime Zeus, ZeroAccess, Blackhole Exploit Pack Nuisance, Curiosity Insiders, Spammers, Script-kiddies Nigerian 419 Scams, Code Red Nation-state actors, APTs Stuxnet, Aurora, APT-1
  • 9.
    © 2015 IBMCorporation A new type of threat Attacker generic Malware / Hacking / DDoS IT Infrastructure Traditional Advanced Persistent Threat Critical data / infrastructure Attacker !
  • 10.
    © 2015 IBMCorporation 10 Attack Phases 11 Break-in Spear phishing and remote exploits to gain access Command & Control (CnC) 22 Latch-on Malware and backdoors installed to establish a foothold 33 Expand Reconnaissance & lateral movement increase access & maintain presence 44 Gather Acquisition & aggregation of confidential data Command & Control (CnC) 55 Exfiltrate Get aggregated data out to external network(s)
  • 11.
    © 2015 IBMCorporation IBM X-Force 11 March 2015IBM Security Systems IBM X-Force Threat Intelligence Quarterly, 1Q 2015 Explore the latest security trends—from “designer vulns” to mutations in malware— based on 2014 year-end data and ongoing research
  • 12.
    © 2015 IBMCorporation Technology & Business Landscape New opportunities for cyber crime!
  • 13.
    © 2015 IBMCorporation 13 Smarter Planet Instrumented – Interconnected - Intelligent
  • 14.
    © 2015 IBMCorporation 14 Cloud DRIVERS Speed & agility Fast Innovation CAPEX to OPEX USE CASES SCM, HR, CRM as a SERVICE Predictive Analytics as a SERVICE
  • 15.
    © 2015 IBMCorporation 15 Mobile DRIVERS Mobility in Business Agility & flexibility Rate of technology change USE CASES Information capture, workflow management Education where & when needed Case advice Map
  • 16.
    © 2015 IBMCorporation 16 Big Data / Analytics DRIVERS Drowning in Data Insight for SMARTER More UNRELIABLE data USE CASES Citizen Sentiment Predictive Policing OSINT augmentation Open Source Internal Sources Intelligence Analysis SIGINT BiometricsEmail GeoINT Telephone Records Data Records
  • 17.
    © 2015 IBMCorporation 17 Social Business DRIVERS Use of Social Channels Smart Employment Personnel Rotation USE CASES Citizen Sentiment Counter Terrorism Knowledge Retention Gather INTELLIGENCE •Social Media as OSINT •Individuals, Groups, Events •Supplement traditional sources Efficient WORKING •Breaking down Silos •Collaboration •“Self help” Culture Leverage KNOWLEDGE •Access to Experts, Content •Collaborative Ventures •Enables Innovation Positive IMAGE •Promotion / marketing •Recruiting •Citizen engagement InternalExternal
  • 18.
    © 2015 IBMCorporation 18 Systems of Engagement  Collaborative  Interaction oriented  User centric  Unpredictable  Dynamic Big Data / Analytics Cloud Social Business Mobile
  • 19.
    © 2015 IBMCorporation 19 Use Case – European Air Force Secure Mobile CHALLENGE •Support Organisational Transformation •HQ Task Distribution •Senior Staff demanding Mobile Access SOLUTION •IBM Connections •MS Sharepoint Integration •MaaS 360 based Tablet Security BENEFITS •Improved work efficiency •Consistent & timely information access •Secure MODERN tablet
  • 20.
    © 2015 IBMCorporation 20 The Millennial Generation EXPECT . . . to embrace technology for improved productivity and simplicity in their personal lives tools that seem made for and by them freedom of choice, embracing change and innovation INNOVATE . . . •Actively involve a large user population •Work at Internet Scale and Speed •Discover the points of value via iteration •Engage the Millennial generation
  • 21.
    © 2015 IBMCorporation Smart Phones (& Tablets) . . . 21  Used in the same way as a personal computer  Ever increasing functionality (app store culture) . . .  . . . and often more accessible architectures  Offer “anywhere” banking, social media, e-mail . . .  Include non-PC (!) features Context, MMS, TXT  Emergence of authentication devices
  • 22.
    © 2015 IBMCorporation . . . are harder to defend ? . . . 22  Anti-virus software missing, or inadequate  Encryption / decryption drains the battery  Battery life is always a challenge  Stolen or “found” devices– easy to loose  Malware, mobile spyware, impersonation  Extends set of attack vectors  Much R&D into securing platform
  • 23.
    © 2015 IBMCorporation . . . and Bring your Own Device now mainstream 23  Bring-your-own device expected  Securing corporate data  Additional complexities  Purpose-specific endpoints  Device Management
  • 24.
    © 2015 IBMCorporation Social Media – Lifestyle Centric Computing 24 www.theconversationprism.com  Different Channels  Web centric  Conversational  Personal  Open  Explosive growth
  • 25.
    © 2015 IBMCorporation Social Media – Special Security Challenges 25Source: Digital Shadows, Sophos, Facebook  Too much information  Online impersonation  Trust / Social Engineering / PSYOP  Targeting (Advanced, Persistent Threat) Source: Digital Shadows, Sophos, Facebook
  • 26.
    © 2015 IBMCorporation A Smarter Approach to countering cyber crime
  • 27.
    © 2015 IBMCorporation 27 Balance Technical Mitigation Better firewalls Improved anti-virus Advanced Crypto People Mitigation Leadership Education Culture Process
  • 28.
    © 2015 IBMCorporation 28  Monitor threats  Understand (your) systems  Assess Impact & Probability  Design containment mechanisms  Don’t expect perfect defences  Containment & quarantine planning  Learn & improve Risk Management Approach
  • 29.
    © 2015 IBMCorporation Securing a Mobile Device DEVICE •Enrolment & access control •Security Policy enforcement •Secure data container •Remote wipe TRANSACTION •Allow transactions on individual basis •Device monitoring & event detection •Sever risk engine – allow, restrict, flag for review APPLICATION •Endpoint management – software •Application: secure by design •Application scanning for vulnerabilities ACCESS •Enforce access policies •Approved devices and users •Context aware authorisation 29
  • 30.
    © 2015 IBMCorporation Secure, Social Business 30 LEADERSHIP •More senior, most impact •Important to leader, important to all •Setting “tone” for culture CULTURE •Everyone knows importance AND risk •Full but SAFE usage •Mentoring PROCESS •What’s allowed, what’s not •Internal & external usage •Smart, real time black listing EDUCATION •Online education (benefits, risks) •Annual recertification •For all, at all levels
  • 31.
    © 2015 IBMCorporation The Future & Concluding Remarks What next . . .
  • 32.
    © 2015 IBMCorporation 32 Global Technology Outlook – Beyond Systems of Engagement
  • 33.
    © 2015 IBMCorporation 33 Contextual, Adaptive Security Monitor and Distill Correlate and Predict Adapt and Pre-empt Security 3.0 Risk Prediction and Planning Encompassing event correlation, risk prediction, business impact assessment and defensive strategy formulation Multi-level monitoring & big data analytics Ranging from active, in device to passive monitoring Adaptive and optimized response Adapt network architecture, access protocols / privileges to maximize attacker workload
  • 34.
    © 2015 IBMCorporation 34 1. Are you ready to respond to a cyber crime or security incident and quickly remediate? 2. Do you have the visibility and analytics needed to monitor threats? 3. Do you know where your corporate crown jewels are and are they adequately protected? 4. Can you manage your endpoints from servers to mobile devices and control network access? 5. Do you build security in and continuously test all critical web/mobile applications? 6. Can you automatically manage and limit the identities and access of your employees, partners and vendors to your enterprise? 7. Do you have a risk aware culture and management system that can ensure compliance? Fitness for Purpose
  • 35.
    © 2015 IBMCorporation 35 1. Many Similarities – Cyber Crime vs Security – Threat Sophistication 2. Social Business & Mobile offer transformational value 3. New vulnerabilities need to be understood to be mitigated 4. Mitigation needs to be balanced, risk management based and “designed in” Summary
  • 36.
    © 2015 IBMCorporation Thanks John Palfreyman, IBM 2dsegma@uk.ibm.com

Editor's Notes

  • #10 Traditionally, the attackers came from the Internet. They usually used some standard or generic malware, hacking technique or ddos tool, attacked critical infrastructure and tested what they could get their hands on. With that scenario, protecting the infrastructure was usually sufficient. With APT, this scenario has changed. Attackers are looking for specific data or infrastructure to target and they are very persistent in getting there. They are still using some kind of malware or exploit to get there, but they are usually very advanced, zero day versions, and often employ multiple exploits at once. And the number of possible entry points has increased greatly – there are still servers to be attacked, but also desktop PCs, mobile devices such as laptops and mobile phones (often vulnerable and with closed systems, e.g. iPhone) and entry points such as social networks, which are all connected in some way these days. And the attack might not come from the Internet alone anymore – malware inserted through USB sticks is an emerging threat.