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© Glassdoor, Inc. 2016
How Leading Staffing Firms Leverage Glassdoor
Glassdoor is a registered trademark of Glassdoor Inc.
© Glassdoor, Inc. 2016
•  You can connect to audio using your
computer’s microphone and speakers.
•  Or, you may select “Use Telephone”
after joining the Webinar.
•  All lines will be muted to avoid
background noise.
•  You can ask questions at any time by
typing them into the Questions Pane.
Webinar Tips for Attendees
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
Featured Speakers
Adam Bleibtreu
Chief Marketing Officer at Creative Circle,
Advertising + Creative Staffing
Dan Eliasi
Senior Account Executive, Staffing at Glassdoor
Linkedin.com/in/daneliasi
© Glassdoor, Inc. 2016
agenda
today’s candidates and their decision making process
how job seekers use Glassdoor
how staffing firms use Glassdoor
conversation spotlight: Creative Circle
Q&A
© Glassdoor, Inc. 2016
Job seekers use on average 
before applying for a job
(Inavero, 2015)
Consumers visit at least
before making a purchase
(Retailing Today, 2013)
and look at
(Inavero, 2015)
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
Innovation and the Earned Brand, Edelman, 2015
© Glassdoor, Inc. 2016
Source: Glassdoor U.S. Site survey, October 2014
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
agenda
today’s candidates and their decision making process
how job seekers use Glassdoor
how staffing firms use Glassdoor
conversation spotlight: Creative Circle
Q&A
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
Brandon Hall Group Report, Understanding the Impact of Employer Brand, November 2014
© Glassdoor, Inc. 2016
Glassdoor U.S. Site Survey, January 2016
© Glassdoor, Inc. 2016
Edelman Global Trust Barometer Survey, 2015
© Glassdoor, Inc. 2016
Edelman Trust Barometer, 2014
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
agenda
today’s candidates and their decision making process
how job seekers use Glassdoor
how staffing firms use Glassdoor
conversation spotlight: Creative Circle
Q&A
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
A recruiting platform to recruit top talent to your organization
A place to showcase your reviews, photos, etc. from "
people you’ve placed to impress prospective clients
1
2
© Glassdoor, Inc. 2016
For job seekers, ask at these milestones:
After an interview
1 Upon hire
2 At contract end
3
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
•  Utilize Company Updates
Measure impressions, clicks and engagement
•  Tout Awards and "
Product Announcements
•  Featured Reviews
© Glassdoor, Inc. 2016
Employee Sentiment vs. Competitors*
*only available in certain packages
Brand Awareness vs. Competitors* Rating Trends vs. Competitors*
Employee and Candidate Rating TrendsCandidate demographics
© Glassdoor, Inc. 2016
agenda
today’s candidates and their decision making process
how job seekers use Glassdoor
how staffing firms use Glassdoor
conversation spotlight: Creative Circle
Q&A
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
Creative Circle: Who We Are
© Glassdoor, Inc. 2016
Creative Circle: Our Specialties
We represent "
creatives with these
skills for freelance "
of full-time positions
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
How is the Candidate Experience Amongst the
Staffing Industry?
•  Career sites do matter to our candidates
•  Values are important
•  Candidates are not surveyed about their experience…
ever
•  Silence equates to rejection
© Glassdoor, Inc. 2016
Benefits of Examining the Candidate Landscape
Through Glassdoor
•  First hand testimonials of how your candidates feel
•  Positioning your company as trustworthy
•  Allows to address the issue of lack of a good
candidate experience then and there
© Glassdoor, Inc. 2016
How Creative Circle is Improving the Process
•  Social Media Engagement
•  Candidate Thank You Card Initiative
•  Our Notebook: Curated Content and Videos
•  Candidate Advocacy Corner
© Glassdoor, Inc. 2016
How Creative Circle Utilizes Glassdoor
•  Potential Candidates 
•  Candidate Advocacy Research and "
Analysis of Customer Service
•  Internal Recruitment
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
© Glassdoor, Inc. 2016
Recruiters Weigh-In
“Huge focus for candidate advocacy.
Too many people go to Glassdoor now not to
utilize it in some way. I know a lot more people
are finding our name through Glassdoor.”
- Elizabeth G., Dallas Recruiter
“
© Glassdoor, Inc. 2016
Recruiters Weigh-In
“In terms of using it for candidate advocacy, I know that is something we
have really been focusing on in Boston lately and it has helped our rating
immensely on there. I used Glassdoor when I was job searching and looking
at new companies. With us its obviously different because not just internal
candidates (producers, PMs, etc) but also candidates posting. In my opinion,
as a professional resource it is helpful.”
- Katie, Boston Recruiter
“
© Glassdoor, Inc. 2016
Change Starts Here…
•  Increase proactive communication so they are not “feeling forgotten” 
•  Provide feedback
•  Communicate on status
•  Increase communication and assistance near the end of project
•  Listen to what they are saying
© Glassdoor, Inc. 2016
Adam Bleibtreu
Chief Marketing Officer at Creative Circle,
Advertising + Creative Staffing
Dan Eliasi
Senior Account Executive, Staffing at Glassdoor
Linkedin.com/in/daneliasi
© Glassdoor, Inc. 2016

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How Leading Staffing Firms Leverage Glassdoor

  • 1. © Glassdoor, Inc. 2016 How Leading Staffing Firms Leverage Glassdoor Glassdoor is a registered trademark of Glassdoor Inc.
  • 2. © Glassdoor, Inc. 2016 •  You can connect to audio using your computer’s microphone and speakers. •  Or, you may select “Use Telephone” after joining the Webinar. •  All lines will be muted to avoid background noise. •  You can ask questions at any time by typing them into the Questions Pane. Webinar Tips for Attendees
  • 4. © Glassdoor, Inc. 2016 Featured Speakers Adam Bleibtreu Chief Marketing Officer at Creative Circle, Advertising + Creative Staffing Dan Eliasi Senior Account Executive, Staffing at Glassdoor Linkedin.com/in/daneliasi
  • 5. © Glassdoor, Inc. 2016 agenda today’s candidates and their decision making process how job seekers use Glassdoor how staffing firms use Glassdoor conversation spotlight: Creative Circle Q&A
  • 6. © Glassdoor, Inc. 2016 Job seekers use on average before applying for a job (Inavero, 2015) Consumers visit at least before making a purchase (Retailing Today, 2013) and look at (Inavero, 2015)
  • 8. © Glassdoor, Inc. 2016 Innovation and the Earned Brand, Edelman, 2015
  • 9. © Glassdoor, Inc. 2016 Source: Glassdoor U.S. Site survey, October 2014
  • 11. © Glassdoor, Inc. 2016 agenda today’s candidates and their decision making process how job seekers use Glassdoor how staffing firms use Glassdoor conversation spotlight: Creative Circle Q&A
  • 13. © Glassdoor, Inc. 2016 Brandon Hall Group Report, Understanding the Impact of Employer Brand, November 2014
  • 14. © Glassdoor, Inc. 2016 Glassdoor U.S. Site Survey, January 2016
  • 15. © Glassdoor, Inc. 2016 Edelman Global Trust Barometer Survey, 2015
  • 16. © Glassdoor, Inc. 2016 Edelman Trust Barometer, 2014
  • 18. © Glassdoor, Inc. 2016 agenda today’s candidates and their decision making process how job seekers use Glassdoor how staffing firms use Glassdoor conversation spotlight: Creative Circle Q&A
  • 20. © Glassdoor, Inc. 2016 A recruiting platform to recruit top talent to your organization A place to showcase your reviews, photos, etc. from " people you’ve placed to impress prospective clients 1 2
  • 21. © Glassdoor, Inc. 2016 For job seekers, ask at these milestones: After an interview 1 Upon hire 2 At contract end 3
  • 23. © Glassdoor, Inc. 2016 •  Utilize Company Updates Measure impressions, clicks and engagement •  Tout Awards and " Product Announcements •  Featured Reviews
  • 24. © Glassdoor, Inc. 2016 Employee Sentiment vs. Competitors* *only available in certain packages Brand Awareness vs. Competitors* Rating Trends vs. Competitors* Employee and Candidate Rating TrendsCandidate demographics
  • 25. © Glassdoor, Inc. 2016 agenda today’s candidates and their decision making process how job seekers use Glassdoor how staffing firms use Glassdoor conversation spotlight: Creative Circle Q&A
  • 27. © Glassdoor, Inc. 2016 Creative Circle: Who We Are
  • 28. © Glassdoor, Inc. 2016 Creative Circle: Our Specialties We represent " creatives with these skills for freelance " of full-time positions
  • 30. © Glassdoor, Inc. 2016 How is the Candidate Experience Amongst the Staffing Industry? •  Career sites do matter to our candidates •  Values are important •  Candidates are not surveyed about their experience… ever •  Silence equates to rejection
  • 31. © Glassdoor, Inc. 2016 Benefits of Examining the Candidate Landscape Through Glassdoor •  First hand testimonials of how your candidates feel •  Positioning your company as trustworthy •  Allows to address the issue of lack of a good candidate experience then and there
  • 32. © Glassdoor, Inc. 2016 How Creative Circle is Improving the Process •  Social Media Engagement •  Candidate Thank You Card Initiative •  Our Notebook: Curated Content and Videos •  Candidate Advocacy Corner
  • 33. © Glassdoor, Inc. 2016 How Creative Circle Utilizes Glassdoor •  Potential Candidates •  Candidate Advocacy Research and " Analysis of Customer Service •  Internal Recruitment
  • 38. © Glassdoor, Inc. 2016 Recruiters Weigh-In “Huge focus for candidate advocacy. Too many people go to Glassdoor now not to utilize it in some way. I know a lot more people are finding our name through Glassdoor.” - Elizabeth G., Dallas Recruiter “
  • 39. © Glassdoor, Inc. 2016 Recruiters Weigh-In “In terms of using it for candidate advocacy, I know that is something we have really been focusing on in Boston lately and it has helped our rating immensely on there. I used Glassdoor when I was job searching and looking at new companies. With us its obviously different because not just internal candidates (producers, PMs, etc) but also candidates posting. In my opinion, as a professional resource it is helpful.” - Katie, Boston Recruiter “
  • 40. © Glassdoor, Inc. 2016 Change Starts Here… •  Increase proactive communication so they are not “feeling forgotten” •  Provide feedback •  Communicate on status •  Increase communication and assistance near the end of project •  Listen to what they are saying
  • 41. © Glassdoor, Inc. 2016 Adam Bleibtreu Chief Marketing Officer at Creative Circle, Advertising + Creative Staffing Dan Eliasi Senior Account Executive, Staffing at Glassdoor Linkedin.com/in/daneliasi