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© Glassdoor, Inc. 2017
The ROI of Employer Branding
Glassdoor is a registered trademark of Glassdoor Inc.
© Glassdoor, Inc. 2017
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Webinar Tips for Attendees
© Glassdoor, Inc. 2017
© Glassdoor, Inc. 2017
Featured Speakers
Kirsten Davidson
Senior Partner, Employer Branding
at Employera
@kmzdavidson
Lisa Holden
Employer Communications Manager
at Glassdoor
@LisaAHolden
Megan Likely
Recruiting Programs Specialist
at Zynga
@zynga
© Glassdoor, Inc. 2017
agenda
what is an employer brand
why employer branding matters
calculating employer brand ROI
Zynga case study
key takeaways
Q&A
© Glassdoor, Inc. 2017
What Is an Employer Brand?
© Glassdoor, Inc. 2017
What Is an Employer Brand: Your Reputation
– Jeff Bezos, Founder and CEO, Amazon.com
“
Your brand is what other"
people say about you when"
you’re not in the room.
© Glassdoor, Inc. 2017
What Is an Employer Brand: Culture
CEOs and HR leaders now recognize that culture drives
people’s behavior, innovation, and customer service, and 
82% of leaders believe company culture"
gives them a competitive advantage.
 
(source: Deloitte 2015 Human Capital Trends)
© Glassdoor, Inc. 2017
What Is an Employer Brand: Mission & Values
Becoming Irresistible, Deloitte, February 2015
© Glassdoor, Inc. 2017
What Is an Employer Brand: Your People
Edelman Trust Barometer, 2014
© Glassdoor, Inc. 2017
Why Employer Branding Matters
© Glassdoor, Inc. 2017
Value of Your Employer Brand
Organizations that prioritize Employer Brand are:
Source: Brandon Hall Group, Understanding the Impact of Employer Brand, Research Brief, November 2014
250% more likely to rate their overall talent "
acquisition efforts as highly effective
185% more likely to have at least a high-level "
talent acquisition strategy in place
130% more likely to see increases in "
employee engagement
© Glassdoor, Inc. 2017
Strong Employer Brands Lead to More Candidates
Source: Melián-González & Bulchand-Gidumal, 2016
Impact of Positive, Neutral and Negative Employer
Reviews on Image and Recruiting Ability
© Glassdoor, Inc. 2017
Strong Employer Brands Speak for Themselves
Source: Melián-González & Bulchand-Gidumal, 2016
Impact of Positive, Neutral and Negative Employer
Reviews on Salary Demands by Prospective Employees
© Glassdoor, Inc. 2017
Calculating Employer Brand ROI
© Glassdoor, Inc. 2017
Key Elements to Track and Manage
Employer Brand Reputation
Cost-Per-Hire
Source-Per-Hire
Candidate Quality
Talent Pool Development
Open Positions
Time-to-Fill Positions
Employee Engagement
© Glassdoor, Inc. 2017
Employer Brand Reputation
© Glassdoor, Inc. 2017
Cost-Per-Hire
© Glassdoor, Inc. 2017
Source-Per-Hire
© Glassdoor, Inc. 2017
Candidate Quality
© Glassdoor, Inc. 2017
Talent Pool Development
Awareness
 Consideration
 Interview
 Offer
 Hire
Glassdoor app on the go
Post company
reviews on Glassdoor
Glassdoor has all the jobs
Glassdoor interview prep
Glassdoor Know Your Worth
Glassdoor trustworthy insight
•  Employee Reviews
•  Company & CEO Ratings
•  Salaries
•  Benefit Reviews
•  Company Updates
© Glassdoor, Inc. 2017
Open Positions
© Glassdoor, Inc. 2017
Time-to-Fill
Positions
© Glassdoor, Inc. 2017
Employee
Engagement
Employee and Candidate Rating Trends
Rating Trends Over Time
 Pros & Cons
© Glassdoor, Inc. 2017
Company "
Spotlight
© Glassdoor, Inc. 2017
Where We Were
© Glassdoor, Inc. 2017
What Was Our Goal?
© Glassdoor, Inc. 2017
How We Got There
© Glassdoor, Inc. 2017
Results
© Glassdoor, Inc. 2017
University Recruiting
© Glassdoor, Inc. 2017
Key Takeaways
© Glassdoor, Inc. 2017
Key Takeaways
Consider ecosystem when calculating ROI
Showcase what it’s like on the inside
Lead with authenticity
Build a Glassdoor strategy
1
2
3
4
© Glassdoor, Inc. 2017
Kirsten Davidson
Senior Partner, Employer Branding
at Employera
Lisa Holden
Employer Communications Manager
at Glassdoor
Megan Likely
Recruiting Programs Specialist
at Zynga
© Glassdoor, Inc. 2017

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The ROI of Employer Branding

  • 1. © Glassdoor, Inc. 2017 The ROI of Employer Branding Glassdoor is a registered trademark of Glassdoor Inc.
  • 2. © Glassdoor, Inc. 2017 •  Audio is streaming over the web. •  Please make sure your speakers are turned on and turned up. •  All lines are muted to avoid background noise. •  Please submit questions using the Q&A tab in the lower left corner of your window. " Webinar Tips for Attendees
  • 4. © Glassdoor, Inc. 2017 Featured Speakers Kirsten Davidson Senior Partner, Employer Branding at Employera @kmzdavidson Lisa Holden Employer Communications Manager at Glassdoor @LisaAHolden Megan Likely Recruiting Programs Specialist at Zynga @zynga
  • 5. © Glassdoor, Inc. 2017 agenda what is an employer brand why employer branding matters calculating employer brand ROI Zynga case study key takeaways Q&A
  • 6. © Glassdoor, Inc. 2017 What Is an Employer Brand?
  • 7. © Glassdoor, Inc. 2017 What Is an Employer Brand: Your Reputation – Jeff Bezos, Founder and CEO, Amazon.com “ Your brand is what other" people say about you when" you’re not in the room.
  • 8. © Glassdoor, Inc. 2017 What Is an Employer Brand: Culture CEOs and HR leaders now recognize that culture drives people’s behavior, innovation, and customer service, and 82% of leaders believe company culture" gives them a competitive advantage.   (source: Deloitte 2015 Human Capital Trends)
  • 9. © Glassdoor, Inc. 2017 What Is an Employer Brand: Mission & Values Becoming Irresistible, Deloitte, February 2015
  • 10. © Glassdoor, Inc. 2017 What Is an Employer Brand: Your People Edelman Trust Barometer, 2014
  • 11. © Glassdoor, Inc. 2017 Why Employer Branding Matters
  • 12. © Glassdoor, Inc. 2017 Value of Your Employer Brand Organizations that prioritize Employer Brand are: Source: Brandon Hall Group, Understanding the Impact of Employer Brand, Research Brief, November 2014 250% more likely to rate their overall talent " acquisition efforts as highly effective 185% more likely to have at least a high-level " talent acquisition strategy in place 130% more likely to see increases in " employee engagement
  • 13. © Glassdoor, Inc. 2017 Strong Employer Brands Lead to More Candidates Source: Melián-González & Bulchand-Gidumal, 2016 Impact of Positive, Neutral and Negative Employer Reviews on Image and Recruiting Ability
  • 14. © Glassdoor, Inc. 2017 Strong Employer Brands Speak for Themselves Source: Melián-González & Bulchand-Gidumal, 2016 Impact of Positive, Neutral and Negative Employer Reviews on Salary Demands by Prospective Employees
  • 15. © Glassdoor, Inc. 2017 Calculating Employer Brand ROI
  • 16. © Glassdoor, Inc. 2017 Key Elements to Track and Manage Employer Brand Reputation Cost-Per-Hire Source-Per-Hire Candidate Quality Talent Pool Development Open Positions Time-to-Fill Positions Employee Engagement
  • 17. © Glassdoor, Inc. 2017 Employer Brand Reputation
  • 18. © Glassdoor, Inc. 2017 Cost-Per-Hire
  • 19. © Glassdoor, Inc. 2017 Source-Per-Hire
  • 20. © Glassdoor, Inc. 2017 Candidate Quality
  • 21. © Glassdoor, Inc. 2017 Talent Pool Development Awareness Consideration Interview Offer Hire Glassdoor app on the go Post company reviews on Glassdoor Glassdoor has all the jobs Glassdoor interview prep Glassdoor Know Your Worth Glassdoor trustworthy insight •  Employee Reviews •  Company & CEO Ratings •  Salaries •  Benefit Reviews •  Company Updates
  • 22. © Glassdoor, Inc. 2017 Open Positions
  • 23. © Glassdoor, Inc. 2017 Time-to-Fill Positions
  • 24. © Glassdoor, Inc. 2017 Employee Engagement Employee and Candidate Rating Trends Rating Trends Over Time Pros & Cons
  • 25. © Glassdoor, Inc. 2017 Company " Spotlight
  • 26. © Glassdoor, Inc. 2017 Where We Were
  • 27. © Glassdoor, Inc. 2017 What Was Our Goal?
  • 28. © Glassdoor, Inc. 2017 How We Got There
  • 29. © Glassdoor, Inc. 2017 Results
  • 30. © Glassdoor, Inc. 2017 University Recruiting
  • 31. © Glassdoor, Inc. 2017 Key Takeaways
  • 32. © Glassdoor, Inc. 2017 Key Takeaways Consider ecosystem when calculating ROI Showcase what it’s like on the inside Lead with authenticity Build a Glassdoor strategy 1 2 3 4
  • 33. © Glassdoor, Inc. 2017 Kirsten Davidson Senior Partner, Employer Branding at Employera Lisa Holden Employer Communications Manager at Glassdoor Megan Likely Recruiting Programs Specialist at Zynga