Taking strategy and making it understandable and visible can be really hard - especially in an agile product build environment. The content canvas is a tactic to make strategy more accessible. Learn what it looks like and how it can be applied.
What to do when you're hired to do a content strategy... and no one knows what you do? Go stealth!
When I went dark, I created one-page cheat sheets to help my client. These are available here - http://bit.ly/2dN2lLB. Feel free to use :)
Better Together: Content Strategy and Design #CSFORUM16Rebekah Baggs
Imagine a future where siloed departments and legacy workflows don’t stand in our way. Today’s content is complex, interconnected, and needs to be ready for devices we haven’t even dreamed of yet. Tomorrow isn’t going to get any simpler. Successful outcomes demand a new kind of collaboration.
For the past three years, Rebekah Cancino has studied how successful teams collaborate on content decisions, and helped transform the way content strategists, designers, and developers work and produce together. In this session, you’ll hear what she’s learned about making effective cross-discipline collaboration possible, and leave with actionable approaches you can use to unite your team and workflow, too.
Content & Design: How a Lean team rebuilt BNZ's websiteMichelle Anderson
My CSForum 2016 talk on how good things happen when design and content people work together - and even better things can happen when you throw Lean UX into the mix.
How to approach UX design across different culturesJenny Shen
Businesses know they need to localize their products before expanding into a new market. However, many businesses neglect the importance of cultural diversity and merely offer translations. In this talk, we will discuss examples from Jenny’s experience of designing for users in Europe, North- and South America, Asia, and Southeast Asia.
Topics will include:
• what does culture influence?
• common design patterns for different cultures
• do’s and dont’s for cross-cultural UX design
Darwin - Innovation Strategy & Design Studio - Background & Offerings -Darwin
Darwin is a 21st century product innovation studio. We help organizations survive and thrive by creating delightful products and services for the digital age.
Drop us a line: hello@darwin.studio
Taking strategy and making it understandable and visible can be really hard - especially in an agile product build environment. The content canvas is a tactic to make strategy more accessible. Learn what it looks like and how it can be applied.
What to do when you're hired to do a content strategy... and no one knows what you do? Go stealth!
When I went dark, I created one-page cheat sheets to help my client. These are available here - http://bit.ly/2dN2lLB. Feel free to use :)
Better Together: Content Strategy and Design #CSFORUM16Rebekah Baggs
Imagine a future where siloed departments and legacy workflows don’t stand in our way. Today’s content is complex, interconnected, and needs to be ready for devices we haven’t even dreamed of yet. Tomorrow isn’t going to get any simpler. Successful outcomes demand a new kind of collaboration.
For the past three years, Rebekah Cancino has studied how successful teams collaborate on content decisions, and helped transform the way content strategists, designers, and developers work and produce together. In this session, you’ll hear what she’s learned about making effective cross-discipline collaboration possible, and leave with actionable approaches you can use to unite your team and workflow, too.
Content & Design: How a Lean team rebuilt BNZ's websiteMichelle Anderson
My CSForum 2016 talk on how good things happen when design and content people work together - and even better things can happen when you throw Lean UX into the mix.
How to approach UX design across different culturesJenny Shen
Businesses know they need to localize their products before expanding into a new market. However, many businesses neglect the importance of cultural diversity and merely offer translations. In this talk, we will discuss examples from Jenny’s experience of designing for users in Europe, North- and South America, Asia, and Southeast Asia.
Topics will include:
• what does culture influence?
• common design patterns for different cultures
• do’s and dont’s for cross-cultural UX design
Darwin - Innovation Strategy & Design Studio - Background & Offerings -Darwin
Darwin is a 21st century product innovation studio. We help organizations survive and thrive by creating delightful products and services for the digital age.
Drop us a line: hello@darwin.studio
How to Build an Awesome Product Strategy
(even if it's not your job!)
Learn the 4 steps to create a great product strategy to solve the right problems for your business and its customers!
IIDEX 2013
Abstract: This presentation aims to put strategic design into perspective as a new culture of decision-making. Design strategy is about creating roadmaps and brand experiences that are transcendent and resilient. It is about processes that embark on social engagement as a catalyst for systemic organizational change. It is about systems of products and services that are strategically innovative and holistic. Design strategy is about a mindset, a way of thinking and a set of tools that help businesses, organizations and institutions realize what it is that they should be doing next, how they can do it, and most importantly, why they should be doing it in the first place.
Strategic design tools - patterns, frameworks and principlesoli shaw
Presented at UX Scotland June 2013.
"This talk covers how to create a strategic vision for a product / service, and then take that vision though a series of strategic design tools to guide its journey though production to release.
We will cover:
What strategic design is and why its important
How to create design principals for a project which can be used to aid feature ideas, prioritisation and design
Working with stakeholders to translate solutions back into requirements
Frameworks for collaborative design"
Kellogs:Positioning is around healthy & wholesome eating for breaksfast.The challenge being- cereals are a category not everyone has on a daily basis .A marketing strategy driven by digital which helps consumers understand the advantages & convinces them to start eating Kellogs regularly.
Design Strategy: How information Can Drive Your Designs Decisions To SuccessSara Cannon
In this talk, seasoned creative director Sara Cannon will dive into the intersection of strategy and creativity through discussing how knowledge can inform design decisions. She will be looking at how different methods of research, data-collection, and strategical thinking can play into the creativity behind designs. And how at the end of the design process, you can measure success.
50 Stats You Need to Know About Content Marketing NewsCred
The 50 most important content marketing statistics that will help you prove the value of content and keep you accountable. To see a full list of the sources please click here: http://blog.newscred.com/article/4d5125444fcd2d72ebd17b282107d742/50-stats-you-need-to-know-about-content-marketing
10 Content strategy visuals that changed the worldSue Davis
Lightning talk slides from London Content Strategy Meetup 26 February 2013. Accompanying video of me talking through it is here: https://togetherlondon.com/talks/meetup/2013-02-26/davis
Let’s be honest: for most content strategists and other people working with online content, SEO is The Worst Part Of The Job.
It’s hugely technical, it’s shrouded in mystery, it seems to be focused on robots instead of people, there are unspoken rules, everything can turn on a dime, and it never, ever seems to end.
But SEO doesn't have to be this way. It’s time to begin a conversation between these two disciplines – they’re far more alike than you might think. And when they work together on behalf of users and customers, amazing things can happen that will drive your organisation forward.
I can’t promise to change your mind about SEO, but you’ll leave this session understanding how to build the essentials into your work in ways that are simple, make sense, and are pain-free. You’ll see what business impacts and wins for the customer SEO and Content Strategy have had at REI, a major retailer in the US. And you’ll have the vocabulary, understanding and tools that you need to talk with your SEO... or to take it for yourself.
Drive traffic, amaze your visitors, and Win the Internet -- with SEO and Content Strategy working together.
Originally presented at the 2012 Content Strategy Forum in Cape Town, South Africa.
You can learn more about Jonathon Colman at http://www.jonathoncolman.org/
Also see 200+ free Content Strategy resources at http://www.jonathoncolman.org/2013/02/04/content-strategy-resources/
This is the third of three presentations delivered at an innovation workshop for the Greater Tygerberg Partnership, a non-profit organisation facilitating socio-economic growth in the northern region of Cape Town, in July 2016. This particular deck looked at four innovation theories and methodologies. Like many of my presentations it requires a talking head in front to fully explain. Hopefully, when viewed with the accompanying deck on innovation theories an models, a viewer will be ale to discern the main themes and points of the workshop. (The other deck in the workshop was an introduction to the workshop).
Tried & tested ways to make your event more share-worthyAisha Kellaway
There's a big difference between "doing" social media and running a successful social media campaign. This workshop was delivered at EventLAB 2017 and provided a framework for attendees to create their own social media strategy - helping them to work out the event challenges they hope social media can address or help them overcome, and how to turn that goal into a targeted campaign.
Points of reference and examples from my time working with BrightonSEO were used, but attendees were urged to think critically about whether these tactics would translate to their own events and campaigns.
How to Build an Awesome Product Strategy
(even if it's not your job!)
Learn the 4 steps to create a great product strategy to solve the right problems for your business and its customers!
IIDEX 2013
Abstract: This presentation aims to put strategic design into perspective as a new culture of decision-making. Design strategy is about creating roadmaps and brand experiences that are transcendent and resilient. It is about processes that embark on social engagement as a catalyst for systemic organizational change. It is about systems of products and services that are strategically innovative and holistic. Design strategy is about a mindset, a way of thinking and a set of tools that help businesses, organizations and institutions realize what it is that they should be doing next, how they can do it, and most importantly, why they should be doing it in the first place.
Strategic design tools - patterns, frameworks and principlesoli shaw
Presented at UX Scotland June 2013.
"This talk covers how to create a strategic vision for a product / service, and then take that vision though a series of strategic design tools to guide its journey though production to release.
We will cover:
What strategic design is and why its important
How to create design principals for a project which can be used to aid feature ideas, prioritisation and design
Working with stakeholders to translate solutions back into requirements
Frameworks for collaborative design"
Kellogs:Positioning is around healthy & wholesome eating for breaksfast.The challenge being- cereals are a category not everyone has on a daily basis .A marketing strategy driven by digital which helps consumers understand the advantages & convinces them to start eating Kellogs regularly.
Design Strategy: How information Can Drive Your Designs Decisions To SuccessSara Cannon
In this talk, seasoned creative director Sara Cannon will dive into the intersection of strategy and creativity through discussing how knowledge can inform design decisions. She will be looking at how different methods of research, data-collection, and strategical thinking can play into the creativity behind designs. And how at the end of the design process, you can measure success.
50 Stats You Need to Know About Content Marketing NewsCred
The 50 most important content marketing statistics that will help you prove the value of content and keep you accountable. To see a full list of the sources please click here: http://blog.newscred.com/article/4d5125444fcd2d72ebd17b282107d742/50-stats-you-need-to-know-about-content-marketing
10 Content strategy visuals that changed the worldSue Davis
Lightning talk slides from London Content Strategy Meetup 26 February 2013. Accompanying video of me talking through it is here: https://togetherlondon.com/talks/meetup/2013-02-26/davis
Let’s be honest: for most content strategists and other people working with online content, SEO is The Worst Part Of The Job.
It’s hugely technical, it’s shrouded in mystery, it seems to be focused on robots instead of people, there are unspoken rules, everything can turn on a dime, and it never, ever seems to end.
But SEO doesn't have to be this way. It’s time to begin a conversation between these two disciplines – they’re far more alike than you might think. And when they work together on behalf of users and customers, amazing things can happen that will drive your organisation forward.
I can’t promise to change your mind about SEO, but you’ll leave this session understanding how to build the essentials into your work in ways that are simple, make sense, and are pain-free. You’ll see what business impacts and wins for the customer SEO and Content Strategy have had at REI, a major retailer in the US. And you’ll have the vocabulary, understanding and tools that you need to talk with your SEO... or to take it for yourself.
Drive traffic, amaze your visitors, and Win the Internet -- with SEO and Content Strategy working together.
Originally presented at the 2012 Content Strategy Forum in Cape Town, South Africa.
You can learn more about Jonathon Colman at http://www.jonathoncolman.org/
Also see 200+ free Content Strategy resources at http://www.jonathoncolman.org/2013/02/04/content-strategy-resources/
This is the third of three presentations delivered at an innovation workshop for the Greater Tygerberg Partnership, a non-profit organisation facilitating socio-economic growth in the northern region of Cape Town, in July 2016. This particular deck looked at four innovation theories and methodologies. Like many of my presentations it requires a talking head in front to fully explain. Hopefully, when viewed with the accompanying deck on innovation theories an models, a viewer will be ale to discern the main themes and points of the workshop. (The other deck in the workshop was an introduction to the workshop).
Tried & tested ways to make your event more share-worthyAisha Kellaway
There's a big difference between "doing" social media and running a successful social media campaign. This workshop was delivered at EventLAB 2017 and provided a framework for attendees to create their own social media strategy - helping them to work out the event challenges they hope social media can address or help them overcome, and how to turn that goal into a targeted campaign.
Points of reference and examples from my time working with BrightonSEO were used, but attendees were urged to think critically about whether these tactics would translate to their own events and campaigns.
This is the second of three presentations delivered at an innovation workshop for the Greater Tygerberg Partnership, a non-profit organisation facilitating socio-economic growth in the northern region of Cape Town, in July 2016. This particular deck looked at four innovation theories and methodologies. Like many of my presentations it requires a talking head in front to fully explain. Hopefully, when viewed with the accompanying deck on innovation tools and processes, a viewer will be ale to discern the main themes and points of the workshop. (The third deck in the workshop was just an introduction to the workshop).
Going from Good to Great with Concept TestingAtlassian
Running experiments in your product will tell you what your customers are doing, but they don't often tell you why they're doing it. So even after experimenting, you can be left wondering: which option would be better to ship? One way that Atlassian has tackled this is by taking the "concept testing" technique to a whole new level. Get a first-hand look into how we run concept tests to extract the right insights – before a single line of code has been written. You'll learn how they can work side-by-side with quantitative experimentation to help you get smarter metrics, and have greater confidence in knowing how to take your product from good to great.
Market research is an industry with a long history of understanding what makes people tick, with the hope of producing insight that will have a tangible strategic value. The industry is ever-evolving, yet debate surrounding the meaning of insight and how can we have a greater strategic impact are ongoing conversations.
At a time when market research is being faced with increasing competition and need to justify return on investment, perhaps design thinking holds some answers.
So, what is design thinking?
Finding Blue Oceans: Lessons from TechnologyMatt Baxter
Blue Oceans are where the best companies pursue their market; where the competition isn't thinking of going. You can find your Blue Ocean by focusing on problems, understanding your audience, and experimenting quickly
As designers, we’re often tasked with incrementally improving existing experiences, or creating new features that have to live within an existing architecture. What’s more, creating those experiences requires working across a multitude of internal fiefdoms, each with its own set of priorities. How do you balance all of these considerations while maintaining a focus on user-centered design?
Pragmatic Product Strategy - Ways of thinking and doing that bring people tog...Jonny Schneider
Presented at XConf Tech Manchester in 2014 - Video at http://thght.works/1xdSvqK
This talk explores new ways of framing the work we do in order to create effective software products. A super-pragmatic model of thinking and doing that promises to bring together technologists, designers and business folks alike, across the entire software delivery lifecycle.
How do you create a User Centred Design culture when the user doesn't even get a mention at the table? Two years ago, I made a bold career move - moving from Australia's largest UX consultancy (Stamford Interactive) where everybody was a UXer to a consultancy where UX was someone else's remit and the UX community hadn't heard or couldn't even pronounce the company's name (DiUS). My goal was to help DiUS not just build products right, but to build the right products.
In this talk I'll share my last two years at DiUS and discuss how I've tried to shift the focus from 'tech stack' conversations to conversations that talks about human centred design, design thinking, end users and customers.
It hasn't been all smooth sailing. So I'll share my approach and strategy, and delve into what has worked and what hasn't.
And as always, I'll engage the audience using some live online polling tools.
http://www.uxaustralia.com.au/conferences/uxaustralia-2016/presentation/building-the-right-products/
Claire Brawdy recently delivered a presentation titled "Design Thinking for KM Strategy & Roadmapping," at the KMI Showcase held in Tysons Corner, Virginia. The presentation delved into how KM practitioners can and should be leveraging Design Thinking to develop a human-centered approach to knowledge management. Brawdy discussed the Design Thinking methodology, and shared real-world examples of how to leverage this approach to understand end users, define and prioritize KM solutions, and translate that into a KM roadmap to mature knowledge management within any organization.
In content strategy, it can be a huge struggle getting everyone working from the same playbook. Why are we creating this content? Who is it for? Who is accountable for its success? To get to stakeholder alignment, we don’t need to rely solely on our persuasive powers. There are tools that can help groups set individual agendas aside and focus on building shared standards and strategy. Kristina shares her own methods for getting people on the same page in any project or team setting.
Presented at An Event Apart in Denver, December 2017
Why is this so hard? Understanding Design Challenges - Adam Connor & Magga Do...Mad*Pow
Gain good insights into how to gauge your organization’s readiness for design and the ability to analyze your organization’s culture and use it to make meaningful decisions about change efforts and much more!
This is my talk from the PyDataLondon conference in May 2016. I outline some time management techniques and useful learning resources for those interested in transitioning into data science.
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We all know that testing your IA is essential to create a functioning user experience.
But prior to testing, what is the best way to decide between multiple possible IA approaches?
Thorough understanding of potential categorisation options that can be matched to your business and user needs.
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Oh my gosh - the hype about ChatGPT is massive. Let's look at five examples of ChatGPT in use and evaluate whether it is actually a good solution.
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ChatGPT works well in some content contexts but very poorly in others.
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19. BOOKS
▸ Kristina Halvorson - Content strategy for the
web
▸ Donna Spencer - Card sorting: Designing
usable categories
▸ Sara Wachter-Boettcher - Content everywhere
▸ Erin Kissane - The elements of content strategy
▸ Peter Morville and Louis Rosenfeld - Information
architecture for the world wide web
▸ Karen McCrane - Content Strategy for mobile
▸ Janice (Ginny) Redish - Letting go of the words
▸ Colleen Jones - Clout: The art and science of
influential web content
▸ Anne Handley and CC Chapman - Content rules
▸ Patrick Lynch and Sarah Horton - Web style guide
▸ Ann Rockley - Managing enterprise content
▸ Richard Sheffield - The web content strategist’s
bible
▸ David Weinberger - Everything is miscellaneous
▸ George Lakoff - Women, fire and dangerous
things