Short Presentation on Google Organisation

2. Presenters
▸Samantha Brown
▸Sayed Naderi
▸Zaved Hazrat
▸7383347
▸100029678
▸100029047

3. Problem 2
Scripts
Ethical
Theory -
Utitaliarism
Recomendations
Problem 1
Google+
Ethical
Theory
Plurarist
Recomendations
Problem 3
Monitoring
Google Branch
Melbourne
Google
Organisational
Culture
Google
Recomendations

4. Brief Description - Google
Google
Google was founded larry page and
sergey bring on setpember 4th 1998 17
years ago.
Google is an american multinational
company specializing in Internet-
related services and products. These
include online advertising
technologies, google search, cloud
computing and software. (Wiki 2016)
Some of Google’s Products:
 Gmail
 Google Search
 Google Maps
 Google Docs
 Google Chrome
 Youtube (yes google owns youtube
hence those annoying ads)

5. Orgnisational
Culture - Google
Google hires people who are
smart and determined and they
favour ability over experince. The
organisation strives to maintain
an open culture with its office's
and cafes designed to
encourage interactions, spark
ideas and to ensure fun between
“Googlers” within the office and
around the world. (Google 2016)

6. Google Branch
- Melbourne
265 Burke Road
Hawthorn , 3175
Melbourne
Victoria

7. Case Study - Google
▸ Contacted by the HRM
Manager of Google
Australia to identity and
diagnose the problem at
their Google Branch in
Melbourne
▸ Also provide them with
solutions to retain their
employees
Three Problems
Identified
▸Google +
▸Scripted Lines
▸Monitoring
Introduction

8. “
Google+ is a initiative of google to make it
easier for employees to socialise outside of
work. However a only a handful created an
account.
Problem One – Google+
An Email was sent out on Saturday 8th
Feburary urging all staff to create an account
and post a status update, however first
employee to do so wrote “I cant believe we’re
expeted to do this on the weekends – this is
bullshit!”

9. Google+ - Conflicts
Inconvience
 Having to
socialise with
colleagues
outside of work on
a weekend
 Comes in between
their leisure time
Google+ Competition
 Employees would
rather use Facebook
 The functions of
google+ has been
outshined by
Facebook and
LinkedIn

10. Pluralist Perspective
▸Pluralist perspective is best stated as when
an organisations wants to achieve good
employee relations it first musts
acknowldge that various groups of
employees have different requirements and
make different demands. (Giles 1989, p.131)
▸This theory would greatly help Google realise
that its workplace is composed of diverse
sets of beliefs ,values, attitudes and
behaviours.
▸Gives ample chance for employees to voice
their opinions

11. Recomendations
Reward System
 Can organise a
point reward
system that
ensures whoever
is daily active on
google+ can win
points that can
lead to awards
Make it Optional
 If employees
know that its
optional they will
be more inclined
to stay
Add Similar Functions
to Facebook
 Messenger app
 Promote Contests

12. Problem Two – Template Script
One of two sentences on what the case
study said
Then say the two major concerns
▸ “We provided a script for her to use to
greet her team members”
▸ “Received the highest number of
resignations in any Google office in one
day”

13. Template Scripts - Conflict
▸It is not always the ‘right’ thing to do
▸ Simple interaction like greetings should be
natural
▸ The environment and the interactions seem
forced and not genuine
▸ Scripts are better implemented when directed
towards customers aimed at products, even then
there are issues

14. Ethical theory - Utilitarianism
Utilitarianism
“In utilitarianism business principle holds the
morally right course of action in any situation is the
one that produces the greatest balance of benefits
over harms for everyone affected. So long as a
course of action produces maximum benefits for
everyone, utilitarianism does not care whether the
benefits are produced by lies, manipulation, or
coercion.”
(Thinking and managing economics: Business ethics: A utilitarian views of greater good,
n.d)

15. Recommendations – Template Scripts
Role Playing
 Engage traines by
allowing them to act
out situations to get
a better
understanding of
expectations and to
develop
communicating
skills
Story Telling
 Allow trainees to
participate by
sharing stories
(personal or
fictional)
Meet and Greet
Training Exercises
 Allow trainees 5 –
10 minutes to
introduce
themselves to
their department
and collegues

16. Problem Three – Monitoring
Google decided to Monitor its lunch line
waiting time, they hired behavioral
scientists to determine optimal lunch line
waiting time.
Two major concerns
 Flooded with complaints
 Employees kept out of the loop

17. Conflicts – Monitoring
Conflicts
Below Is a list of drawbacks to monitoring in the
workplace
 Google employees outraged at monitoring
 Increased level of stress
 Decreased job satisfaction
 Decreased work quality life
 Lost of trust between employees and organisation
(Yerby 2013)

18. Recommendations – Monitoring
Solutions
 Use of computerized monitoring system to
determine optimal lunch line
 Trust employees
 Do survey to get employees opinions on waiting in
the lunch line
 Let employees know that its in their best interest
and that of the organisation

19. Conclusion
Yellow
Is the color of gold, butter
and ripe lemons. In the
spectrum of visible light,
yellow is found between
green and orange.
Yellow
Is the color of gold, butter
and ripe lemons. In the
spectrum of visible light,
yellow is found between
green and orange.
Blue
Is the colour of the clear
sky and the deep sea. It is
located between violet and
green on the optical
spectrum.
Red
Is the color of blood, and
because of this it has
historically been
associated with sacrifice,
danger and courage.
Red
Is the color of blood, and
because of this it has
historically been
associated with sacrifice,
danger and courage.
Blue
Is the colour of the clear
sky and the deep sea. It is
located between violet and
green on the optical
spectrum.

20. THANKS!
Any questions?
You can find Us at the backrow :D

21. References
▸ Giles, A. (1989) ‘Industrial relations theory, the state, and politics.’
In Theories and concepts in comparative industrial relations. ed by K.
Barbash. South Carolina: Univ. of South Carolina Press.
▸ Anon 2016, "Google", Wikipedia, viewed 1 May, 2016,
<https://en.wikipedia.org/wiki/Google>.
▸ Anon 2016, "Our culture – Company – Google", Google.com.au, viewed 1
May, 2016,
<https://www.google.com.au/about/company/facts/culture/>.
▸ Thinking And Managing Economics: Business Ethics: A Utilitarian
Views Of Greater Good".Thinking-economist.com. N.p., 2016. Web. 29 Apr.
2016.
▸ Yerby, J 2013, "Legal and Ethical Issues of Employee Monitoring",
Online Journal of Applied Knowledge Management, vol. 1, no. 2, pp. 46 - 48.