How can PA's respond to change in the workplace
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The document discusses how personal assistants can cope with unexpected workplace changes outside of their control. It provides an overview of a 1999 project that accurately predicted technological changes like wireless devices, video conferencing, and smartphones. While businesses have adapted to these changes, the document urges personal assistants to personally embrace changes in their own workplaces. It provides tips on managing change, such as gaining information, realizing change is needed, and substituting new behaviors. Facing change head-on and being seen as adaptable can open opportunities, while consistently resisting change can leave one behind.
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“Cell phones” at work are not new. Nor are smart phones. Many credit
Blackberry for inventing the concept, but few would argue that Apple with its
iPhone, more than other device created this explosive phenomena called
BYOD – Bring Your Own Device to work.
Most of what BYOD seems to represent so far is an unbalanced equation in
favor of employees. Employees may be happier because they can carry their
favorite device to get company email, but it is not clear that employers are
happy with the results. Keep in mind, that 90%+ of BYOD activities are
email, calendar, personal banking, news, family life coordination, Twitter
and Facebook, but little else.
In my conversations with business and technology leaders, many
organizations are asking themselves if the fully loaded costs of
~$5.50/month/employee, in addition to any device or services subsidy, is
worth it to the company.
If BYOD 1.0 is about employees, what might a BYOD 2.0 look like?
What are enterprises looking to get out of BYOD going forward? With this in
mind, I have been asking a lot of CIO’s, Directors of IT and other smart
people what they think.
Once such person is Yaacov Cohen, CEO of harmon.ie, a fast growing
enterprise mobility company. Yaacov talks to senior executives around the
world about how better collaborated ideas and increased productivity can
take place via personal use of mobile devices at work – and he has some
pretty interesting insights to share.
1. Yaacov, how do we move from this Bring Your Own Device (BYOD)
paradigm into BYOD 2.0, which you talk about as more of a “Use Your Own
Device” mentality?
“Everyone has been talking about BYOD, which should be more than
bringing their devices to work and then putting them to the side and saying,
“Hey, stay quiet. Don’t disturb me. I’ve got a lot of work to do.” And they go
to their laptops and do most of their work.”
“We want to change that. Business leaders are looking for change. The
mobile enterprise and BYOD 2.0 is not about bringing devices to work; it is
about using devices for work. How does business turn these shiny new toys
into business tools?”
“That means allowing employees to work with customers, review contracts,
write blog posts – do real work on mobile devices.”
2. Is BYOD a good idea in a practical sense?
“BYOD essentially means freedom of choice. Today’s IT professionals
recognize the need to work with users rather than impose procedures and
systems on them. BYOD is an expression of our world, which is becoming
more democratic and more engaging.”
“We’ve gotten stuck on the infrastructure side of things. It is true that mobile
brings a lot of questions about security. What happens if I lose my device?
What happens if an employee leaves the company with sensitive records on
his mobile device? We need to address these issues and then we need to
move beyond them.”
3. What are the key business drivers for how enterprise should invest in
BYOD 2.0?
“The p ...
AzureDay_Services
Company culture is more important than technology for successful digital transformation. While technology can provide 30% of the change needed, culture accounts for the remaining 70%. An organization's culture determines its willingness and ability to transform. To drive transformation, companies must focus on collaborating across business and IT, changing their investment framework to prioritize value over costs, and embracing constant change, diversity of perspectives, and new processes to manage risks from new technologies.
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