DXM for the Workplace
Myths 
 
Facts 
DXM 
 
EXM 
Dreams 
 
Trends
Myths 
 
Facts
Myth #1 – Everyone has gone digital
Fact #1 – Paper is still driving many processes
Fact #1 – Paper is still driving many processes
Fact #1 – Paper is still driving many processes 
AIIM 2014 – Paper consumption in the office
Fact #1 – Paper is still driving many processes
Fact #1 – Paper is still driving many processes 
Growing awareness
Myth #2 – Digitization = Digital transformation
Fact #2 – Digitizing existing processes is often 
just ‘paving cowpaths’
Fact #2 – Digitizing existing processes is often 
just ‘paving cowpaths’ 
Old school 
process improvement Digital transformation 
Paper Digital 
Transformed 
processes 
Original 
processes 
Status quo Paving cowpaths
Fact #2 – Digitizing existing processes is often 
just ‘paving cowpaths’ 
We see 
computers 
everywhere 
except in the 
productivity 
statistics 
-Robert Solow
Myth #3 – Everyone/no one has moved to the 
cloud
Fact #3 – Increasing cloud adoption, but still 
hesitant
Fact #3 – Increasing cloud adoption, but still 
hesitant 
32% of European companies have a 
full steam ahead attitude towards the 
cloud 
50% of European companies are moving 
with caution 
2014 Cloud Security Alliance survey – 
‘Cloud Adoption Practices and Priorities’
Fact #3 – Increasing cloud adoption, but still 
hesitant 
Credits: Skyhigh Networks
DXM 
 
EXM
The customer journey
The customer journey 
Digital Experience Management 
Mul,-­‐channel 
Social 
interac,on 
Intelligence 
Contextualiza,on 
 
personaliza,on
Insight 
Enhancement 
Digital 
opera,onal 
excellence 
Digital 
customer 
experience
Towards the digital workplace 
“Engaged, 
Informed 
Employees 
Get 
the 
Job 
Done”
Mul,-­‐channel 
Any 
place, 
any 
,me, 
any 
device 
Social 
interac,on 
Connected 
knowledge 
Feedback 
and 
endorsement 
Intelligence 
Intelligent 
filing 
Informa,on 
context 
and 
clustering 
Contextualiza,on 
 
personaliza,on 
Informa,on 
finds 
me
Dreams 
 
Trends
Any place, any time, any device
Any place, any time, any device
Any place, any time, any device
Any place, any time, any device 
Office tool 
Ubiquitous tool
Social interaction
Social interaction
Social interaction 
Individual 
Connected
Intelligence
Intelligence
Intelligence 
Data storage 
Knowledge system
Contextualization / Personalization
Contextualization / Personalization
Contextualization / Personalization
Contextualization / Personalization 
Static 
Dynamic
Find out more 
http://www.amplexor.com 
@AmplexorBelgium
Image credits 
• Early Office Museum Archives 
• AIIM – (http://www.aiim.org/ ) 
• https://www.flickr.com/photos/onesevenone/3876040869 (Stefan Georgi) 
• http://commons.wikimedia.org/wiki/File%3AJerome_Relocation_Center%2C_Denson 
• http://futureworkplace.com/ 
• %2C_Arkansas._A_crew_of_postal_workers_engaged_in_sorting_packages_at_._._._-_NARA_-_538850.jpg 
• http://pixgood.com/arizona-livestock.html 
• http://swimmerstrength.com/blog-items/start-turn-performances/ 
• https://www.flickr.com/photos/belowred/2202115442 (Nick Garrod) 
• https://www.flickr.com/photos/31954284@N07/10912230534/ 
• http://barbarashdwallpapers.com/american-classic-cars-wallpapers/ 
• http://commons.wikimedia.org/wiki/File:Newly-arrived_ 
British_troops_give_the_'thumbs_up'_on_the_quayside_at_Singapore,_November_1941._FE312.jpg 
• http://adsoftheworld.com/media/print/google_did_you_mean_battleship

Amplexor - Future of Document Management - DXM for the workplace

  • 1.
    DXM for theWorkplace
  • 2.
    Myths Facts DXM EXM Dreams Trends
  • 3.
  • 4.
    Myth #1 –Everyone has gone digital
  • 5.
    Fact #1 –Paper is still driving many processes
  • 6.
    Fact #1 –Paper is still driving many processes
  • 7.
    Fact #1 –Paper is still driving many processes AIIM 2014 – Paper consumption in the office
  • 8.
    Fact #1 –Paper is still driving many processes
  • 9.
    Fact #1 –Paper is still driving many processes Growing awareness
  • 10.
    Myth #2 –Digitization = Digital transformation
  • 11.
    Fact #2 –Digitizing existing processes is often just ‘paving cowpaths’
  • 12.
    Fact #2 –Digitizing existing processes is often just ‘paving cowpaths’ Old school process improvement Digital transformation Paper Digital Transformed processes Original processes Status quo Paving cowpaths
  • 13.
    Fact #2 –Digitizing existing processes is often just ‘paving cowpaths’ We see computers everywhere except in the productivity statistics -Robert Solow
  • 14.
    Myth #3 –Everyone/no one has moved to the cloud
  • 15.
    Fact #3 –Increasing cloud adoption, but still hesitant
  • 16.
    Fact #3 –Increasing cloud adoption, but still hesitant 32% of European companies have a full steam ahead attitude towards the cloud 50% of European companies are moving with caution 2014 Cloud Security Alliance survey – ‘Cloud Adoption Practices and Priorities’
  • 17.
    Fact #3 –Increasing cloud adoption, but still hesitant Credits: Skyhigh Networks
  • 18.
  • 19.
  • 20.
    The customer journey Digital Experience Management Mul,-­‐channel Social interac,on Intelligence Contextualiza,on personaliza,on
  • 21.
    Insight Enhancement Digital opera,onal excellence Digital customer experience
  • 22.
    Towards the digitalworkplace “Engaged, Informed Employees Get the Job Done”
  • 23.
    Mul,-­‐channel Any place, any ,me, any device Social interac,on Connected knowledge Feedback and endorsement Intelligence Intelligent filing Informa,on context and clustering Contextualiza,on personaliza,on Informa,on finds me
  • 24.
  • 25.
    Any place, anytime, any device
  • 26.
    Any place, anytime, any device
  • 27.
    Any place, anytime, any device
  • 28.
    Any place, anytime, any device Office tool Ubiquitous tool
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
    Intelligence Data storage Knowledge system
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
    Find out more http://www.amplexor.com @AmplexorBelgium
  • 40.
    Image credits •Early Office Museum Archives • AIIM – (http://www.aiim.org/ ) • https://www.flickr.com/photos/onesevenone/3876040869 (Stefan Georgi) • http://commons.wikimedia.org/wiki/File%3AJerome_Relocation_Center%2C_Denson • http://futureworkplace.com/ • %2C_Arkansas._A_crew_of_postal_workers_engaged_in_sorting_packages_at_._._._-_NARA_-_538850.jpg • http://pixgood.com/arizona-livestock.html • http://swimmerstrength.com/blog-items/start-turn-performances/ • https://www.flickr.com/photos/belowred/2202115442 (Nick Garrod) • https://www.flickr.com/photos/31954284@N07/10912230534/ • http://barbarashdwallpapers.com/american-classic-cars-wallpapers/ • http://commons.wikimedia.org/wiki/File:Newly-arrived_ British_troops_give_the_'thumbs_up'_on_the_quayside_at_Singapore,_November_1941._FE312.jpg • http://adsoftheworld.com/media/print/google_did_you_mean_battleship