1© 2015 XIRRUS :: All Rights Reserved
© 2015 XIRRUS :: All Rights Reserved
HOSPITALITY’S WI-FI ROADMAP
Or WI-FI THAT REALLY WORKS FOR TODAY AND TOMORROW
2© 2015 XIRRUS :: All Rights Reserved
• Why are my GSS scores for Wi-Fi lower?
• Why do we have new Wi-Fi problem areas?
• How many devices are really using the Wi-Fi?
• What are the guests actually doing over the Wi-Fi?
• Is there a capacity limit for Wi-Fi and when will I reach it?
• Will the Wi-Fi support all the new devices and applications?
ANY OF THIS SOUND FAMILIAR?
3© 2015 XIRRUS :: All Rights Reserved
© 2015 XIRRUS :: All Rights Reserved
WHAT HAS CHANGED ABOUT WI-FI?
AND HOW THIS IS IMPACTING GUEST SATISFACTION
4© 2015 XIRRUS :: All Rights Reserved
WI-FI’S USAGE EVOLUTION
2010
• Secondary network
• 1:1 devices to users
• Design for coverage
• Design RF for laptops
• 2.4GHz centric
• Application focus – Email
2015
• Primary network
• 3 + :1 devices to users (IoT)
• Design for capacity
• Design RF for tablets/phones
• 5GHz and 2.4GHz - both required
• Application focus – Anything
5© 2015 XIRRUS :: All Rights Reserved
802.11a
54Mbps
802.11n
600Mbps5GHz
11n 2x2
11n 3x3
11ac 3x3
11ac 2x2
11ac 4x4
Wave 2
Many properties still
operate networks based
on 11g technology
Is Yours?
WI-FI’s RAPID EVOLUTION
• Every 2-3 years there is a new evolution of 802.11
• New technology is focused in the 5GHz band
11ax
802.11
2 Mbps
802.11b
11 Mbps
802.11g
54 Mbps 2.4GHz 802.11n
300 Mbps X
802.11ac
>1Gbps
6© 2015 XIRRUS :: All Rights Reserved
WI-FI’s AVAILABLE SPECTRUM
7© 2015 XIRRUS :: All Rights Reserved
WI-FI’s CLIENT CAPABILITIES
Vary greatly by type of device (and age)
Device 2.4GHz 5GHz Antennas Max Rate
POS scanner X Some 1 54Mbps
Media Players (iPod Touch) X Some 1 65-150Mbps
Smartphones – low end X 1 65Mbps
Smartphones – high end X X 1 433Mbps
Tablets – low end X 1 65Mbps
Tablets – high end X X 2 433-866Mbps
Laptops X X 2 or 3 300Mbps – 1.3 Gbps
Apple Watch X 1 65-150Mbps*
* Not confirmed, P2P connectivity only
8© 2015 XIRRUS :: All Rights Reserved
THE REALITY OF WI-FI
In a Wi-Fi network, the client data rate varies with
distance, device type , Wi-Fi band and interference
9© 2015 XIRRUS :: All Rights Reserved
© 2015 XIRRUS :: All Rights Reserved
RIGHTSIZING HOTEL WI-FI
GUEST ROOM, MEETING ROOM, CONFERENCE CENTER – ONE SIZE DOES NOT FIT ALL
10© 2015 XIRRUS :: All Rights Reserved
DISPARATE SOLUTION REQUIREMENTS
Restaurant
Convention Center
Pool Area
Hallways
Conference Rooms
Guest Rooms
11© 2015 XIRRUS :: All Rights Reserved
GUEST ROOM – 1 AP PER ROOM
• Wi-Fi Environment
- Coverage – Single room (maybe 2)
- Client Density – Low, but growing (IoT)
- Spectrum - Balanced 2.4 GHz & 5 GHz
- Clients - Mix of Types/Capabilities
- Use Cases – All Apps and Multi-media
- Primary Concern - Guest Experience
• Solution Assessment
- Eliminates Survey costs
- Provides a premier Guest Wi-Fi Experience
- Enables higher level of security
- Adds additional Gig ports (Phone, minibar,..)
- Enables long life cycle – 5-10 years
12© 2015 XIRRUS :: All Rights Reserved
GUEST ROOM – 1 AP FOR MULTIPLE ROOM
• Wi-Fi Environment
- Coverage - Multi-room wall penetration
- Client Density – Low, but growing (IoT)
- Spectrum - Balanced 2.4 GHz & 5 GHz
- Clients - Mix of Types/Capabilities
- Use Cases – All Apps and Multi-media
- Primary Concern - Guest Experience
• Solution Assessment
- Cost effective solution, fewer devices
- Less cabling and ports required
- Traffic management to balance guest traffic
- Prioritize traffic of guests in Loyalty program
- Simple upgrade, without additional cabling
13© 2015 XIRRUS :: All Rights Reserved
MEETING ROOMS
• Wi-Fi Environment
- Coverage - One room, maybe two
- Client Density – Medium, but growing
- Spectrum – Higher 5 GHz required
- Clients – Primarily Laptops and Tablets
- Use Cases – All Apps and Multi-media
- Primary Concern - High Performance
• Solution Assessment
- Additional radios & band optimization recommended
- Identify and manage Application usage
- Prioritize meeting SSIDs & traffic to meet SLAs
- ID & segregation of clients, band/mode steering
- Apply cell management tools to avoid interference
14© 2015 XIRRUS :: All Rights Reserved
PUBLIC AREAS
• Wi-Fi Environment
- Coverage – Open Space, obstructions
- Client Density – Medium to high
- Spectrum – Higher 5 GHz required
- Clients - Mix of Types/Capabilities
- Use Cases – All Apps and Multi-media
- Primary Concern - Guest Experience
• Solution Assessment
- Additional radios & band optimization recommended
- Limit clients and device bandwidth access
- Identify and manage Application usage
- Prioritize hotel and vendor SSIDs (SLAs)
- ID & segregation of high & low speed clients
15© 2015 XIRRUS :: All Rights Reserved
CONFERENCE / BALL ROOMS
• Wi-Fi Environment
- Coverage – Movable walls
- Client Density – High to extreme
- Spectrum – Extensive 5 GHz required
- Clients - Mix of Types/Capabilities
- Use Cases – All Apps and Multi-media
- Primary Concern - High Performance
• Solution Assessment
- Additional radios and band optimization are Mandatory
- Apply cell management tools to avoid interference
- Limit # devices per radio for best QoE
- Prioritize SSIDs and Traffic to meet SLAs
- Advertise ‘High Performance’ 5 GHz SSIDs
- ID & segregation of clients, band/mode steering
- ID and Manage Speaker & vendor bandwidth
16© 2015 XIRRUS :: All Rights Reserved
OUTDOOR AREAS
• Wi-Fi Environment
- Coverage – Open Space, obstructions
- Client Density – Medium to high
- Spectrum – Higher 5 GHz required
- Clients - Mix of Types/Capabilities
- Use Cases – All Apps and Multi-media
- Primary Concern - Coverage
• Solution Assessment
- Requires environmental protected APs
- Additional radios & band optimization recommended
- Limit clients and device bandwidth access
- Identify and manage Application usage
- Prioritize hotel and vendor SSIDs (SLAs)
- ID & segregation of clients, band/mode steering
17© 2015 XIRRUS :: All Rights Reserved
FUTURE PROOFING
Continuous Monitoring and Adjustment
• No more 3/5/7/ year Wi-Fi upgrade cycle
• Monitor growth (trending)
• Invest as required
Build a Foundation supporting Scalability & Upgradability
• Support the Growing Numbers of Devices
• Support New Types of Wireless Devices (IoT)
• Support Application Demands (QoS)
• Support Growing Bandwidth Requirements
• Ability to Adapt to New Technologies
Total Wi-Fi® device shipments surpass ten billion (Jan 15).
6.5 million Wi-Fi devices shipping every day
18© 2015 XIRRUS :: All Rights Reserved
SUMMARY
• Wireless networks will inevitably Congest – it is shared!
- Devices: Guests are carrying more and more devices
- Applications: Guests (and devices) are using more and more applications
- Bandwidth: Applications are requiring more and more bandwidth
• Wireless networks require continual Monitoring – it’s growing!
- How many devices are on-property? – associated and unassociated
- What applications are they using? - video, voice, gaming, ..
- What is the average data connection rate? – the user experience
• Wireless is now about performance – not just connectivity!
- Requires Scalability to adapt to continual client growth
- Requires Upgradability to adapt to spectrum and technology shifts
- Requires Application Awareness & Control to optimize guest experience
19© 2015 XIRRUS :: All Rights Reserved
© 2015 XIRRUS :: All Rights Reserved
XIRRUS PRODUCT SUITE
WHAT MAKES XIRRUS DIFFERENT
20© 2015 XIRRUS :: All Rights Reserved
Model XR-320 XR-520 XR-600 Series XD4 XR-2000 Series XR-4000 Series XR-6000 Series
Number
of Radios
2 2 2 4 2 or 4 4 or 8 8 or 16
Technology 802.11ac 802.11n 802.11ac 802.11ac 802.11ac 802.11ac 802.11ac
Technology
Upgradable
NA NA NA NA 11ac Wave 2 11ac Wave 2 11ac Wave 2
TurboXpress
Upgradable
NA
All radios 5GHz/
11n capable
All radios
5GHz/11ac
capable
All radios
5GHz/11ac
capable
All radios
5GHz/11ac
capable
All radios
5GHz/11ac
capable
All radios
5GHz/11ac
capable
Controller Integrated Integrated Integrated Integrated Integrated Integrated Integrated
Uplinks 1 GigE 1 GigE 2 GigE 2 GigE 2 GigE 2 GigE
4 GigE
1 - 10 GigE
Example Use
Cases
Hotel Rooms
Dormitories
Hospital Rooms
Walled Offices
Hotel Rooms
Dormitories
Offices
Retail
Offices
Classrooms
Hospitals
Retail
Dense Offices
Classrooms
Conf Rooms
Cafeterias
Dense Offices
Classrooms
Conf Rooms
Cafeterias
Libraries
Auditoriums
Convention
Centers
Auditoriums
Convention
Centers
Arenas 2
0
RIGHT SIZED WI-FI FOR EVERY USE CASE
21© 2015 XIRRUS :: All Rights Reserved
WI-FI FOR TEMPORARY EVENTS
Ability to Deploy full function Wi-Fi for temporary events
• The Solution – Rapid Deployment Kit -RDK
- Portable, out-of-the-box kit for Wi-Fi
- Setup in minutes
- Indoor or Outdoor Events
- Conferences/Meetings
- Support 100’s of users per kit
- Includes all components required
• tripod, cables, protective covers, and
rugged transport cases
- Support 100’s of users per kit
XIRRUS- RDK
22© 2015 XIRRUS :: All Rights Reserved
Monitor and
control over
1300 apps
at the
network
edge
11ac Wave 1 & 2
upgradable,
and software
programmable
radios
2 to 16 radio
solutions
from small
offices to
extreme
density
SCALABLE
SOLUTION
APPLICATION
CONTROL
FUTURE
PROOF
Zero-touch
set up/config
with
integrated
controller
EASY TO
USE
WHY XIRRUS? IT’S A ‘SAFE’ BET
Less equipment
reduces TCO by
20-30%
Predictable
performance for
critical apps
Deploy in
minutes, reduce
learning curve
Adapt to change
with no forklift
upgrades
23© 2015 XIRRUS :: All Rights Reserved© 2014 XIRRUS :: All Rights Reserved
© 2015 XIRRUS :: All Rights Reserved

Hospitality’s Wi-Fi Roadmap

  • 1.
    1© 2015 XIRRUS:: All Rights Reserved © 2015 XIRRUS :: All Rights Reserved HOSPITALITY’S WI-FI ROADMAP Or WI-FI THAT REALLY WORKS FOR TODAY AND TOMORROW
  • 2.
    2© 2015 XIRRUS:: All Rights Reserved • Why are my GSS scores for Wi-Fi lower? • Why do we have new Wi-Fi problem areas? • How many devices are really using the Wi-Fi? • What are the guests actually doing over the Wi-Fi? • Is there a capacity limit for Wi-Fi and when will I reach it? • Will the Wi-Fi support all the new devices and applications? ANY OF THIS SOUND FAMILIAR?
  • 3.
    3© 2015 XIRRUS:: All Rights Reserved © 2015 XIRRUS :: All Rights Reserved WHAT HAS CHANGED ABOUT WI-FI? AND HOW THIS IS IMPACTING GUEST SATISFACTION
  • 4.
    4© 2015 XIRRUS:: All Rights Reserved WI-FI’S USAGE EVOLUTION 2010 • Secondary network • 1:1 devices to users • Design for coverage • Design RF for laptops • 2.4GHz centric • Application focus – Email 2015 • Primary network • 3 + :1 devices to users (IoT) • Design for capacity • Design RF for tablets/phones • 5GHz and 2.4GHz - both required • Application focus – Anything
  • 5.
    5© 2015 XIRRUS:: All Rights Reserved 802.11a 54Mbps 802.11n 600Mbps5GHz 11n 2x2 11n 3x3 11ac 3x3 11ac 2x2 11ac 4x4 Wave 2 Many properties still operate networks based on 11g technology Is Yours? WI-FI’s RAPID EVOLUTION • Every 2-3 years there is a new evolution of 802.11 • New technology is focused in the 5GHz band 11ax 802.11 2 Mbps 802.11b 11 Mbps 802.11g 54 Mbps 2.4GHz 802.11n 300 Mbps X 802.11ac >1Gbps
  • 6.
    6© 2015 XIRRUS:: All Rights Reserved WI-FI’s AVAILABLE SPECTRUM
  • 7.
    7© 2015 XIRRUS:: All Rights Reserved WI-FI’s CLIENT CAPABILITIES Vary greatly by type of device (and age) Device 2.4GHz 5GHz Antennas Max Rate POS scanner X Some 1 54Mbps Media Players (iPod Touch) X Some 1 65-150Mbps Smartphones – low end X 1 65Mbps Smartphones – high end X X 1 433Mbps Tablets – low end X 1 65Mbps Tablets – high end X X 2 433-866Mbps Laptops X X 2 or 3 300Mbps – 1.3 Gbps Apple Watch X 1 65-150Mbps* * Not confirmed, P2P connectivity only
  • 8.
    8© 2015 XIRRUS:: All Rights Reserved THE REALITY OF WI-FI In a Wi-Fi network, the client data rate varies with distance, device type , Wi-Fi band and interference
  • 9.
    9© 2015 XIRRUS:: All Rights Reserved © 2015 XIRRUS :: All Rights Reserved RIGHTSIZING HOTEL WI-FI GUEST ROOM, MEETING ROOM, CONFERENCE CENTER – ONE SIZE DOES NOT FIT ALL
  • 10.
    10© 2015 XIRRUS:: All Rights Reserved DISPARATE SOLUTION REQUIREMENTS Restaurant Convention Center Pool Area Hallways Conference Rooms Guest Rooms
  • 11.
    11© 2015 XIRRUS:: All Rights Reserved GUEST ROOM – 1 AP PER ROOM • Wi-Fi Environment - Coverage – Single room (maybe 2) - Client Density – Low, but growing (IoT) - Spectrum - Balanced 2.4 GHz & 5 GHz - Clients - Mix of Types/Capabilities - Use Cases – All Apps and Multi-media - Primary Concern - Guest Experience • Solution Assessment - Eliminates Survey costs - Provides a premier Guest Wi-Fi Experience - Enables higher level of security - Adds additional Gig ports (Phone, minibar,..) - Enables long life cycle – 5-10 years
  • 12.
    12© 2015 XIRRUS:: All Rights Reserved GUEST ROOM – 1 AP FOR MULTIPLE ROOM • Wi-Fi Environment - Coverage - Multi-room wall penetration - Client Density – Low, but growing (IoT) - Spectrum - Balanced 2.4 GHz & 5 GHz - Clients - Mix of Types/Capabilities - Use Cases – All Apps and Multi-media - Primary Concern - Guest Experience • Solution Assessment - Cost effective solution, fewer devices - Less cabling and ports required - Traffic management to balance guest traffic - Prioritize traffic of guests in Loyalty program - Simple upgrade, without additional cabling
  • 13.
    13© 2015 XIRRUS:: All Rights Reserved MEETING ROOMS • Wi-Fi Environment - Coverage - One room, maybe two - Client Density – Medium, but growing - Spectrum – Higher 5 GHz required - Clients – Primarily Laptops and Tablets - Use Cases – All Apps and Multi-media - Primary Concern - High Performance • Solution Assessment - Additional radios & band optimization recommended - Identify and manage Application usage - Prioritize meeting SSIDs & traffic to meet SLAs - ID & segregation of clients, band/mode steering - Apply cell management tools to avoid interference
  • 14.
    14© 2015 XIRRUS:: All Rights Reserved PUBLIC AREAS • Wi-Fi Environment - Coverage – Open Space, obstructions - Client Density – Medium to high - Spectrum – Higher 5 GHz required - Clients - Mix of Types/Capabilities - Use Cases – All Apps and Multi-media - Primary Concern - Guest Experience • Solution Assessment - Additional radios & band optimization recommended - Limit clients and device bandwidth access - Identify and manage Application usage - Prioritize hotel and vendor SSIDs (SLAs) - ID & segregation of high & low speed clients
  • 15.
    15© 2015 XIRRUS:: All Rights Reserved CONFERENCE / BALL ROOMS • Wi-Fi Environment - Coverage – Movable walls - Client Density – High to extreme - Spectrum – Extensive 5 GHz required - Clients - Mix of Types/Capabilities - Use Cases – All Apps and Multi-media - Primary Concern - High Performance • Solution Assessment - Additional radios and band optimization are Mandatory - Apply cell management tools to avoid interference - Limit # devices per radio for best QoE - Prioritize SSIDs and Traffic to meet SLAs - Advertise ‘High Performance’ 5 GHz SSIDs - ID & segregation of clients, band/mode steering - ID and Manage Speaker & vendor bandwidth
  • 16.
    16© 2015 XIRRUS:: All Rights Reserved OUTDOOR AREAS • Wi-Fi Environment - Coverage – Open Space, obstructions - Client Density – Medium to high - Spectrum – Higher 5 GHz required - Clients - Mix of Types/Capabilities - Use Cases – All Apps and Multi-media - Primary Concern - Coverage • Solution Assessment - Requires environmental protected APs - Additional radios & band optimization recommended - Limit clients and device bandwidth access - Identify and manage Application usage - Prioritize hotel and vendor SSIDs (SLAs) - ID & segregation of clients, band/mode steering
  • 17.
    17© 2015 XIRRUS:: All Rights Reserved FUTURE PROOFING Continuous Monitoring and Adjustment • No more 3/5/7/ year Wi-Fi upgrade cycle • Monitor growth (trending) • Invest as required Build a Foundation supporting Scalability & Upgradability • Support the Growing Numbers of Devices • Support New Types of Wireless Devices (IoT) • Support Application Demands (QoS) • Support Growing Bandwidth Requirements • Ability to Adapt to New Technologies Total Wi-Fi® device shipments surpass ten billion (Jan 15). 6.5 million Wi-Fi devices shipping every day
  • 18.
    18© 2015 XIRRUS:: All Rights Reserved SUMMARY • Wireless networks will inevitably Congest – it is shared! - Devices: Guests are carrying more and more devices - Applications: Guests (and devices) are using more and more applications - Bandwidth: Applications are requiring more and more bandwidth • Wireless networks require continual Monitoring – it’s growing! - How many devices are on-property? – associated and unassociated - What applications are they using? - video, voice, gaming, .. - What is the average data connection rate? – the user experience • Wireless is now about performance – not just connectivity! - Requires Scalability to adapt to continual client growth - Requires Upgradability to adapt to spectrum and technology shifts - Requires Application Awareness & Control to optimize guest experience
  • 19.
    19© 2015 XIRRUS:: All Rights Reserved © 2015 XIRRUS :: All Rights Reserved XIRRUS PRODUCT SUITE WHAT MAKES XIRRUS DIFFERENT
  • 20.
    20© 2015 XIRRUS:: All Rights Reserved Model XR-320 XR-520 XR-600 Series XD4 XR-2000 Series XR-4000 Series XR-6000 Series Number of Radios 2 2 2 4 2 or 4 4 or 8 8 or 16 Technology 802.11ac 802.11n 802.11ac 802.11ac 802.11ac 802.11ac 802.11ac Technology Upgradable NA NA NA NA 11ac Wave 2 11ac Wave 2 11ac Wave 2 TurboXpress Upgradable NA All radios 5GHz/ 11n capable All radios 5GHz/11ac capable All radios 5GHz/11ac capable All radios 5GHz/11ac capable All radios 5GHz/11ac capable All radios 5GHz/11ac capable Controller Integrated Integrated Integrated Integrated Integrated Integrated Integrated Uplinks 1 GigE 1 GigE 2 GigE 2 GigE 2 GigE 2 GigE 4 GigE 1 - 10 GigE Example Use Cases Hotel Rooms Dormitories Hospital Rooms Walled Offices Hotel Rooms Dormitories Offices Retail Offices Classrooms Hospitals Retail Dense Offices Classrooms Conf Rooms Cafeterias Dense Offices Classrooms Conf Rooms Cafeterias Libraries Auditoriums Convention Centers Auditoriums Convention Centers Arenas 2 0 RIGHT SIZED WI-FI FOR EVERY USE CASE
  • 21.
    21© 2015 XIRRUS:: All Rights Reserved WI-FI FOR TEMPORARY EVENTS Ability to Deploy full function Wi-Fi for temporary events • The Solution – Rapid Deployment Kit -RDK - Portable, out-of-the-box kit for Wi-Fi - Setup in minutes - Indoor or Outdoor Events - Conferences/Meetings - Support 100’s of users per kit - Includes all components required • tripod, cables, protective covers, and rugged transport cases - Support 100’s of users per kit XIRRUS- RDK
  • 22.
    22© 2015 XIRRUS:: All Rights Reserved Monitor and control over 1300 apps at the network edge 11ac Wave 1 & 2 upgradable, and software programmable radios 2 to 16 radio solutions from small offices to extreme density SCALABLE SOLUTION APPLICATION CONTROL FUTURE PROOF Zero-touch set up/config with integrated controller EASY TO USE WHY XIRRUS? IT’S A ‘SAFE’ BET Less equipment reduces TCO by 20-30% Predictable performance for critical apps Deploy in minutes, reduce learning curve Adapt to change with no forklift upgrades
  • 23.
    23© 2015 XIRRUS:: All Rights Reserved© 2014 XIRRUS :: All Rights Reserved © 2015 XIRRUS :: All Rights Reserved