Guest Wi-Fi Solutions In the modern world, everyone wants to connect with the internet for their business and other aspects of life.

1. WHY YOUR HOTEL NEEDS
A SMART WI-FI SOLUTION
WIFI HOTSPOT –HOTEL WIFI
SOLUTIONS

2. Hotel managers, hotel owners, Hotel IT admins, and key
decision makers in the hospitality industry, listen up. This post
is for you. There’s no doubt that you’ve experienced the
hassle and frustration of poor Wi-Fi service at one point or
another.
In fact, chances are you’ve probably researched ways to
significantly improve your hotel’s internet solution. The good
part is, there are robust and secure solutions available that
tackle some of the most common problems surrounding
unreliable hotel Wi-Fi.
For those who are still on the fence, and wondering what the
advantages and benefits that ‘smart’ Wi-Fi can offer your
hospitality business, we’ve put together 5 essential reasons
why your hotel needs a smart Wi-Fi solution, today.

3. YOUR GUEST’S TOP PRIORITY
Before we dive into the top reasons your hotel
needs professional grade Wi-Fi, it’s crucial to
understand that Hotel Wi-Fi is one of your guests’
most important needs. Today’s travelers have
become reliant on their mobile devices, tablets,
and laptops, all of which require high-speed Wi-Fi
to operate effectively.

4. Fail to deliver on this core need and guests will quickly become
frustrated and annoyed at the lack of support. In other words, if
they are not able to check their e-mail, scroll their social media
feeds or use your mobile apps because your Wi-Fi connection is
too slow, your hotel rating score will take a hard hit. You need to
invest in fast, powerful Wi-Fi that will support all of your guests at
any given time.
After price and location, this may very well be the most important
factor in a guest’s decision to book at a specific location. A survey
by J.D. Power discovered that, along with breakfast and parking,
free Wi-Fi is one of the essential amenities for travelers.

5. 1 - FULLY MANAGED INFRASTRUCTURE
Here’s a scenario for you; Your paying hotel guests expect an
always-on free Wi-Fi service, while your hotel guests may be fine
less bandwidth, or possibly paying for your hotel service on a per
hour basis. An updated smart Wi-Fi solution allows you to benefit
from the best of both worlds by shifting your internet based on
various use cases.
Your hotel lobby, for example, may require more usage than your
hotel restaurant or bar, since the usage isn’t equally used across the
hotel. Additionally, as a hotel manager, you may expect a peak of
visitors due to special occasions and events. Having a fully
managed solutions and updated infrastructure ensures your Wi-Fi is
constantly available, at its optimal performance.

6. Managed Wi-Fi Notable Features
•Fully managed, end-to-end wireless network connectivity.
•Extends your wireless LAN without adding cabling or
management costs.
•Design, configuration, installation, management, support
and upgrades.
•Connections and networks are monitored around-the-clock
from the service provider’s network operations center.
•A customer portal provides capabilities for monitoring
network availability, performance, and efficiency.

7. 2 - EVENTS AND CONVENTIONS SUPPORT
Hotel conventions and events can host in the upwards of
hundreds of attendees, each carrying around multiple devices like
mobile phones, tablets, and laptops.
To make things even more challenging, events are now being
live-streamed and shared in real time, while hundreds of guests
may be on your Wi-Fi concurrently. Does your current
infrastructure have what it takes to support such heavy
bandwidth? If you’re running on hardware and software that’s just
a few years old, chances are, the answer is no.

8. 3 - PRIVACY AND SECURITY
Maintaining your guest’s privacy and security is paramount to
your hotel’s success. After all, the last thing you want to have
is someone’s privacy compromised.
Keeping a hotel wifi network secure is a full-time job, a job
that becomes increasingly more difficult for large hotels with
hundreds of guests. This task can be streamlined and
optimized with the right security standards such as 128-bit
encryption, firewalls, and privacy protection.
Security vulnerabilities in a hotel’s internet service are no
laughing matter. Cybercriminals began targeting hotels years
ago. Back in 2010, a Forbes magazine article quoted
Nicholas Per coco, who said that “The hospitality industry
was the flavor of the year for cyber crime.

9. These companies have a lot of data, there are easy ways in and
the intrusions can take a very long time to detect.” The lesson for
hotel owners is that they cannot stand idly by – hotel owners
must be proactive by instituting best practices in their own
operations, requiring the same from managers, and obtaining
insurance coverage to fund the inevitable costs of a breach.
No business is safe from privacy breaches and cyber attacks,
and hackers grow more sophisticated each day. This issue is
particularly important in the hospitality industry, which relies
heavily on its reputation for confidence, something that can be
shattered when guests learn that their private information has
been compromised.

10. 4 - UPDATED INFRASTRUCTURE
You would expect this to be the standard in the hotel industry, but
the fact remains that many hotels are still using SoHo-class gear,
instead of enterprise-class solutions. Far too many hotel managers
ignore the fact that equipment manufacturers actually use different
components that work better than others. Not to mention man-years
of coding of firmware to get the most possible out of the hardware.
There is a massive difference between the capabilities – RAM,
CPU, antennas, and hardware quality between SoHo and
Enterprise gear. That affects the results, especially as we add more
and more load to our Wireless networks. Your hotel is a not a home
environment and requires a much higher standard of quality.

11. 5 - EMOTIONAL CONNECTION
This one’s a little different from the points mentioned
above, but keep in mind, it’s in hotels’ best interests to
encourage guest satisfaction, and even more so,
encouraging your guests to share their positive
experience with others online.
Disengaged guests are less likely to return to a hospitality
location, and are in fact, more likely to go online to
broadcast their dissatisfaction with others.
That’s something that your hotel simply can’t afford.
Engaging guests is as simple as surpassing their
expectations, with services like fast, free, easy to use and
hassle-free Wi-Fi, anywhere on your hotel property!