1. Page 1 of 3 Summer 2016
HALID NIYAZ
TELEPHONE:
United Arab Emirates: +971 52 544 1067
India: +91 9751 09 4341
E-MAIL: halidniyaz@yahoo.in
SKYPE ID h.niyaz
NATIONALITY: Indian
PASSPORT: Indian
LANGUAGES: English, Hindi, Arabic (fair)
STATUS Married
PROFILE
A committed hotel professional with over 10 years of experience in Food and Beverage
and 9 years of experience in Jumeirah. Able to bring to the role of Assistant Restaurant
Manager my extensive operational and organizational skills, passion for the industry,
team management skills, good planning skills of large operations and events, and ability
to build strong customers relationship.
 A track record of working with multi-functional teams of diverse cultures during
experience in the Middle East.
 Recognize the needs of the business in terms of employees’ profile & operat ion
 Have strategic capability and good planning skills to react rapidly in conditions of
high competition
 Possess strong moral values and work ethics, proactive, self-disciplined and
details oriented
 A confident decision maker, problems solver and practic al thinker with analytical
mind
 Able to motivate and lead the team to achieve targets
 A quick learner who can rapidly master all aspects of job with a limited training
 Work well both in teams and individual assignments.
 Well versed with the hotel management processes providing a substantial and
valuable support to the outlet manager
Driven by challenge to explore a career path as Assistant Restaurant Manager. Being a
strong, focused and motivated hotel professional I am confident in abilities to make a
significant impact and add value to your team.
CAREER HISTORY.
August 2015 - May 2016
Private Dining – Assistant Outlet Manager
Mina A ‘Salam Hotel, Madinat Jumeirah, The Arabian Resort
 Reported to Private Dining Manager.
 Performed responsibilities of Private Dining Manager during Private Dining
Manager’s leave.

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 Responsible for 24 hours operation of In Room Dining and Mini Bars of Mina A’
Salam Hotel, assisting to manage 19 colleagues.
 Helped to achieve overall improved results for Private Dining – such as low
colleagues’ turnover, monthly revenue increase, guests’ satisfaction Index that
raised up to 890 in 2015 and to 900 in 2016 for Private Dining, and up to 860 in
Mini Bars.
 Worked closely with Front Office and Guests’ Relations on Amenities process and
special guests’ requirements.
 Assisted the manager with Group Projects, Resort Groups annual conferences
arrangements and special high profile VIP events in Mina A ‘Salam.
 Helped to recruit and train new colleagues for Private Dining and assisted
colleagues from other department to receive a cross-training in Private Dining.
 Took part in analyzing and planning Private Dining sales levels and profitability.
 Was in charge of replying guests ‘comments on JD Power – Medallia, analyzed
guests’ feedback, planned and supervised the improvement process.
 Prepared the end of the shift reports – staff time check, food and beverage sales
and quality report.
 Prepared the analysis of a monthly Profit and Loss Report for Private Dining
assisted with food and beverage cost control and acted on the improvement of the
required areas.
 Supervised and planned beverage and general items orders for Private Dining,
maintaining beverage cost and expenses.
Jumeirah Messilah Beach Hotel and Spa Kuwait
Located in the Messilah beach district on the south coast of Kuwait city Jumeirah Messilah
April 2014 - April 2015
Garden Cafe - Assistant Outlet Manager
 Reported to the Restaurant Manager
 Was responsible for the business performance of the restaurant.
 Created, analyzed and executed plans for the restaurant sales and profit increase
 Assisted to organize marketing activities, such as promotional events and discount
schemes.
 Prepared the end of the shift reports – staff time check, food and beverage sales
and quality report.
 Took and active part in the team training of the newly joined and existing
employees
 Working with the Chef assisted in planning and coordinating the menus
Jumeirah Messilah Beach Hotel and Spa Kuwait
December 2012 – March 2014
Pepper (Steak House) - Head waiter, Pre-opening Team
Madinat Jumeirah, The Arabian Resort
March 2011 –November 2012
A’Rukn Souk Madinat Jumeirah - Team Leader
Mina A ‘Salam Hotel, Madinat Jumeirah, The Arabian Resort
Jumeirah Burj Al Arab Hotel
April 2005 - July2010
Shan Eddar - Waiter, Team Leader
Jumeirah Burj Al Arab Hotel
InterContinental Hotels & Resort United Arab Emirates, Al Ain.
November 2003 - March 2005
House keeping attendant, bus boy, waiter and order taker.

3. Page 3 of 3 Summer 2016
ACHIEVEMENTS AND AWARDS:
 Improved the LQA results report at the Lounge from 73.2% to 94.9% in Jumeirah
Messilah Beach Hotel Kuwait
 High star guests service ratings at InterContinental Al Ain
 Employee of the month June 1997, July 1998, and April 1999 at InterContinental
Al Ain
EDUCATIONAL DETAILS:
 On the Job Task Trainer Workshop – Madinat Jumeirah
 Leaders In Action Project Planning – Madinat Jumeirah
 Kaizen Quality Improvement – Madinat Jumeirah
 HACCP and Food safety Level 2 – Madinat Jumeirah
 The 1st Step To Leadership – Madinat Jumeirah
 Train the Trainer Workshop – Jumeirah Messilah Beach Hotel & Spa, Kuwait
 Professional Development Program - Emirates Academy of Hospitality, Jumeirah
 Creating Ultimate Guests’ Experiences - Jumeirah Burj Al Arab
 Be my guest Workshop – InterContinental Hotel, Al Ain
 Introduction To Performance Management - InterContinental Hotel, Al Ain
 I Know What It Takes Training - InterContinental Hotel, Al Ain
 I Contact Workshop - InterContinental Hotel, Al Ain
 Basic Medical First Aid - InterContinental Hotel, Al Ain
Completed H.S.C from Kattumannar Koil, Madras - July 1994
Completed S.S.C from Lalpet High School, Madras - March 1992
REFERENCES:
Elena Gorba - Private Dining Manager, Mina A ‘Salam Hotel, Resort Madinat Jumeirah,
Dubai
elenagorba@hotmail.com; +371 27 044 280
Jerome Barbeau – Food & Beverage Director, Mina A ‘Salam Hotel, Resort Madinat
Jumeirah, Dubai
Jerome.Barbeau@jumeirah.com; +971 55 500 8176
Felix Hartmann –Director of Operations, Media One Hotel, Dubai
Felix@mediaonehotel.com ; +971 50 650 6956