The document discusses a cause-effect diagram, also known as an Ishikawa or fishbone diagram, which is a tool used to identify and display potential causes of a problem or quality characteristic. It then provides an example cause-effect diagram analyzing the root causes of poor student placement. Some of the key causes identified include lack of student interest, poor soft skills, inadequate advising and career counseling, and limited course offerings. Finally, the conclusion states that creating this diagram increased understanding of the various factors responsible for poor student placement outcomes.