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Hid operations strategy
- 1. Executive Management Programme (EMP:Apr 2008) Term: IX (5 Apr – 27 Jun, 2010) Management Development Institute - Gurgaon Operations Strategy Case-02 Changing lanes of Transport Ecosystem IDID NameName 11 02 Achal Garg 22 14 Ashok Pershad 33 15 Dhiraj Gaur 44 18 Gaurav Grewal 55 22 Manoj Agarwal 66 51 Umesh Raheja OS Case Presentation Presentation Date: 29 April 2010Presentation Date: 29 April 2010
- 3. TRIP (Mass) transitjourney is too tiring ROUTE Transit routes are very complicated PLATFORM Transit points are not accessible
- 4. TRIP Collective movementof people ROUTE Servicing common corridor with greater efficiency PLATFORM Facilitated by pooled resources (stations, street signals, dedicated lanes etc) The single most important competitor to public transport is private transport Taxpayers’ money has not been used to fund common infrastructure to support public transport the way it is used to build and maintain roads for cars. Operators pitted against each other will take every cost savings they can get away with in absence of any reasonable standards, regulations and enforcement Mass transit vehicles SHARE travel space with private vehicles Operators maximize whatever they can squeeze from any loophole in public infrastructure (i.e. loitering of parked buses, unruly road hogging and speeding)
- 5. TRIP (Mass) transitjourney is too tiring ROUTE Transit routes are very complicated PLATFORM Transit points are not accessible MAKE TRIP FAST AND COMFORTABLE MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD MAKE TRANSFERS CONVENIENT AND HASSLE FREE
- 6. KEY PERFORMANCE INDICATORS: Accessibility Availability Reliability Safety Comfort The measurement of performance is the key, because…… •If you can’t measure it, you can’t control it… •If you can’t control it, you can’t manage it… •If you can’t manage it, you can’t improve it. •But who watches and measures the KPI??? MAKE TRIP FAST AND COMFORTABLE MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD MAKE TRANSFERS CONVENIENT AND HASSLE FREE
- 7. TRIP Collective movement ofpeople ROUTE Servicing common corridor with greater efficiency PLATFORM Facilitated by pooled resources (stations, street signals, dedicated lanes etc) This highly systemic and strategic task should be entrusted to a centralized authority with a high-level of legislative and enforcement powers This operational task is typically taken by private or quasi-government operators. Pooled resources refer to commonly shared infrastructures funded by taxpayers. Ownership by local and regional level authorities is a must.
- 8. Public transport provides 3functions for society Mobility for those not using private transport Development tool to reduce infrastructure costs A business operation with potential for profits Building Blocks of the new Ecosystem
- 11. Transformation fromauto companies to mobility solution providers Integration of Various forms of transportation system Unified access by way of technology Service design to meet supply chain constraints Re-engineering infrastructure to accommodate scalability requirements
- 12. Transportation systemas a seamless system in which travelers can conveniently shift between modes and operators to complete trips that meet their individual and business needs. Ticketless systems Octopus – Hong Kong Predicting Demand and optimizing capacity, assets and infrastructure Improving end-to-end mobility experience Reducing the environmental impact Assuring safety and security
- 13. Various private equityplayers and venture capitalists has shown interest in mobility solutions DLF is designing Rapid Transit System (RTS) a medium metro rail in Gurgaon which will connect to the Delhi metro DLF wants an RTS in some of its major project like 10,000 acre township in Bangalore Infusion of Radio Taxis by V-Link Web-based Indmoto has organised car pooling system by enabling commuters to find matches based on city, time and pincode
- 14. Bus RapidTransit (BRT) has reorganised urban traffic and ensured equity in road space allocation. BRT is described as bus priority corridor
- 15. Authority provides & owns all vital infrastructure (incl. routes) Operators contracted to the Local or Regional Authority for a 3-5 year period Contract through open tender and KPI Operators are paid a contract fee for services provided with additional incentives for meeting/exceeding KPI Feedback from passengers becomes vital
- 16. Public Transportis a “rakyat issue” The people must be engaged to use, support, and keep watch in public transport A Centralized Authority will: Create national standards for public transport Integrate planning with National Physical Plan Determine funding needs and provide funds Invest in critical improvements to infrastructure
- 17. Local /Regional Authorities are empowered to carry out the regulation of public transport with public/user feedback Local / Regional Authorities would be integrated with economic growth regions Focus on local and regional planning as identified in the National Physical Plan Ownership of crucial public transport infrastructure Provision of investment capital and funding
- 18. KPIs are: Accessibility Availability Reliability Safety Comfort INPUTS Taxpayers Money Infrastructure Technology Resources Labor CONSUMED OUTPUTS Passenger/mile Passenger/energy unit Infra. KPIs Service KPIs PRODUCED OUTPUTS Journey covered/labor Operational cost/mile Vehicle seats/mile COST EFFECTIVENESS COST EFFICIENCY SERVICE EFFICIENCY OPERATORS’ SCOPE AUTHORITIES’ SCOPE Fair allocation of risks and responsibilities between operators and authorities
- 19. 20 Ministry of Public Works OneStop Transport Solutions 20%Equity-80% Debt Cargo owners Commuters Companies Credit line Credit Institute of India National Transport Reg. Auth. Contributes Land and Water rights Payment for services Interest payments Regional Environmental Office services Services: Basic non commercial Complementary Commercial RITES (Construction Companies) Specific contract MOU Inspection / cargo control Environmental Regulation Management Fee
- 20. 21 One Stop Transport Solution Parking RealEstate Development Commercial Services Road to Road Operation Warehouse Rail to Rail Operations Revenues from the Business or fee Revenues from the Business or fee Rental tariff for m2 and % of business Fee Fee Fee
- 21. New YorkCity Transport Masterplan 2030 https://www.nysdot.gov/portal/page/portal/main/transportation- plan/repository/masterplan-111406.pdf IBM Case Paper on Smart Transports http://www.ibm.com/smarterplanet/global/files/uk__en_uk__rail__smarter_sy stem_trasportation.pdf? ca=content_body&met=uk_smarterplanet_rail_examples&re=spc Bangalore Transportation – Research & Reports http://www.praja.in/en/gyan/bangalore-transportation-research-and- reports
- 22.
Editor's Notes
- #21 Concessionaire’s sources of revenues: Tolls: US$1.5+IGV / 100 Km. Quarterly payment for Operation & Maintenance (PAMO) for 20 years. The amount paid is the difference between Toll revenues and the required PAMO Semi-annual payment for construction (PAO) for 10 years Minimum equity contribution: US$25 mil.
- #22 Concessionaire’s sources of revenues: Tolls: US$1.5+IGV / 100 Km. Quarterly payment for Operation & Maintenance (PAMO) for 20 years. The amount paid is the difference between Toll revenues and the required PAMO Semi-annual payment for construction (PAO) for 10 years Minimum equity contribution: US$25 mil.