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Will the project
manager survive in
the agile world?
Agile Tour Vilnius Conference, Lithuania, October 24, 2019
Henny Portman
• 1981-2017
• Tiel Utrecht Verzekeringen: Developer/Analyst/Head System Development
• Consultancy ING Fatum Paramaribo, Suriname
• ING Investment Management Nederland: Head IT
• ING Investment Management Europe: PMO Head
• ING Insurance Central Europe: Regional PMO head
• ING Insurance STO: Global PMO Head
• I build hub and spoke PMO’s in Europe and Asia
Now:
• Partner HWP Consulting
• Certified MoP, P3O, MSP, PRINCE2, PRINCE2 Agile, AgileSHIFT trainer,
SAFe SPC4 Certified Consultant,
• PMO Value Ring Certified Consultant, Judge PMO Global Awards 2019
• P3M3 Consultant / Assessor
• Blogger, reviewer Managementboek.nl
• Author of PM articles and books
+
https://hennyportman.wordpress.com/
https://www.linkedin.com/in/hennyportman
Biography: Henny Portman
3
Agenda
© HWP Consulting / version 7.0 / 07-2017
To do In progress Done
2. Bird’s eye view
of frameworks
3. Implementation
Pitfals
4. Questions
0. Intro1. Scaling in
general
4
The difference between project work and
BAU work
Team
A
Project
Board
Portfolio Board
Project
Manager
Team
B
Team
C
PMO
(temporary)
Project direction
Pre
project
Initiation
stage
New or significantly
revised product
Close Goes into
production
Incrementally
Agile team
Chng n
Chng 6
Chng 5
Chng 4
Chng 3
Chng 2
Chng 1
Project work
(temporary): Move
people to the work
PMO
(permanent)
New project,
One delivery
BAU (ongoing): Move work to the people
5
Predictability
• Overruns
• Delays
• Escalations
• Delivered less than promised
© HWP Consulting / version 7.0 / 07-2017
Some Agile
practices
• Iterative & Incremental
• Not everything is needed
• Embrace change
• Delivered value early and often
• Transparency, inspection & adaption
Waterfall
observations
6
Continuous delivery by an Agile Team
Agile Team
AUS n
US 6
US 5
US 4
US 3
US 2
US 1
Team backlogindefinite
Product
Owner
Scrum
Master
BAU (ongoing): Move work to the people
Key
Competence?
Prioritize
Refine
No project
Organization
Project
Manager
7
Is a PO a:
• Shopping list manager?
• Order taker?
• Backlog secretary?
Or …
Key competence: have the knowledge and mandate to
say NO!, otherwise …
Is this what your backlog looks like?
Your Product Backlog
Is full of garbage!
Source: blog Raphael Alexis Nov 4 2018
9
© HWP Consulting / version 7.0 / 07-2017
Feature Broker Product dictator
Balanced, Effective
Product Leader
Source: Roman Pitcher
10
A PO must have a product vision and
a product roadmap
12
empowerment
© HWP Consulting / version 7.0 / 07-2017
13
© HWP Consulting / version 7.0 / 07-2017
Key competence Scrum Master: Coach the team to excel
14
Few teams together; one product
Agile Team
A
Scrum
Master
Scrum
Master
Coordination via
Scrum of Scrums
Still no project
Organization
Project
Manager
indefinite
Agile Team
BUS n
US 6
US 5
US 4
US 3
US 2
US 1
indefinite
Product
Owner
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
BAU (ongoing): Move work to the people
15
Many teams together; one product,
integration, dependencies, …
Agile Team
AUS n
US 6
US 5
US 4
US 3
US 2
US 1
Agile Team
B
Scrum
Master
Scrum
Master
Coordination via
Scrum of Scrums
not enough
Asks for a
project
organization
Project
Manager
Agile Teams
C, D, E
Scrum
Master
indefiniteindefiniteindefinite
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
Product
Owner
Product
Owner
BAU (ongoing): Move work to the people
16
Many teams together; one product,
integration, dependencies, …
Agile Team
A
Agile Team
B
Scrum
Master
I can
do it!
Project
Manager
Agile Teams
C, D, E
indefiniteindefiniteindefinite
Project
Manager
Project Board
Portfolio Board
Project work
(temporary): Move
people to the work
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
Product
Owner
BAU (ongoing): Move work to
the people
17
Many teams together; one product,
integration, dependencies, …
Agile Team
A
Agile Team
B
No project
organization
Project
Manager
Agile Teams
C, D, E
indefiniteindefiniteindefinite
Integration Team,
Roadmap Manager,
Release train, …
indefinite
US n
US 6
US 5
US 4
US 3
US 2
US 1
Scrum
Master
Portfolio Board
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
Product
Owner
BAU (ongoing): Move work to
the people
Chief PO,
Product Manager
Managing the
product
backlog
19
But be careful, don’t throw them all!
Maybe you still need some!
Abbey Lincoln: Throw It Away
Project Managers can be thrown away
20
Many (one-time) teams; one product,
integration, dependencies, …
Agile Team
B
Agile Team
C
Asks for a
project
organization
Project
Manager
Agile Teams
D, E
indefiniteindefiniteOne-time
Team A
One-time
And a hybrid
approach
Scrum
Master
Project work (temporary): Move people to the work BAU (ongoing): Move work to the people
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
Product
Owner
21
Many (one-time) teams; one product,
integration, dependencies, …
Agile Team
B
Agile Team
C
I can do
it!
Agile Teams
D, E
indefiniteindefiniteOne-time
Team A
One-time
Scrum
Master
Project
Manager
Project Board
BAU (ongoing): Move work to
the peoplePortfolio Board
Project work (temporary):
Move people to the work
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
Product
Owner
Project
Manager
22
Many (one-time) teams; one product, integration,
dependencies: hybrid organization
Agile Team
B
Agile Team
C
I can do
it!
Agile Teams
D, E
indefiniteindefiniteOne-time
Team A
One-time
Scrum
Master
Project
Manager
Project Board
BAU (ongoing): Move work to
the peoplePortfolio Board
Project work (temporary):
Move people to the work
US n
US 6
US 5
US 4
US 3
US 2
US 1
US n
US 6
US 5
US 4
US 3
US 2
US 1
Product
Owner
Product
Owner
Project
Manager
ART, LeSS, Nexus, …
US n
US 6
US 5
US 4
US 3
US 2
US 1
Chief PO,
Product Manager
23
Agenda
© HWP Consulting / version 7.0 / 07-2017
To do In progress Done
2. Bird’s eye view
of frameworks
3. Implementation
Pitfals
4. Questions
0. Intro1. Scaling in
general
24
Many different trees in the Agile forest
25
A bird’s eye view on the agile forest
Source: Scaling agile in organisaties – Henny Portman
Business as usual / indefiniteOne-time projects/progr.
Team-targeted
AgileDS
Spotify model
(Tribes, Squads,
Chapters, Guilds)
ScALeD (Scaled
Agile and Lean
Development)
TeamlevelProduct-orprogrammelevel
Culture-targeted
AgileSHIFT
Agile Fluency Model
OSA (Open Space Agility)
Agility Scales
Holocracy,Sociocracy
Agendashift
Heart of Agile
Praxis
PfMlevel
Team level: Scrum, Kanban, Scrumban, (Bus)DevOps, Design Thinking
Engineering level: XP, ATDD, TDD, BDD, FDD, EDD, UX Design, AgileBA, CI/CD, AM
Source: Scaling
agile in organisaties
– Henny Portman
Project level:
AgilePM
PRINCE2 Agile
PMI-ACP
Project Half Double
Programme level:
AgilePgM (MSP)
Product-
targeted
LeSS (Large
Scale Scrum)
Nexus (Scaled
professional Scrum)
S@S (Scrum at
Scale)
DisciplinedAgile(DA)
Toyota Flow System (TFS)
SAFe(ScaledAgile
Framework)
Portfolio level: DA, MoP, SfPfM, SAFe, AgilePfM, E-B PfM, Bimodal PfM
26
Agenda
© HWP Consulting / version 7.0 / 07-2017
To do In progress Done
2. Bird’s eye view
of frameworks
3. Implementation
Pitfals
4. Questions
0. Intro
1. Scaling in
general
Make Scrum works within the culture of an organization
© HWP Consulting / version 3.1 / 07-2017
Many failures, why?
28
Implementing Scrum (agile way of working)
© HWP Consulting / version 3.1 / 07-2017
Google
© HWP Consulting / version 3.1 / 07-2017
Make Scrum works within the culture of an organization
Agile
culture
Company
culture
30
Yeah sure PO, you have mandate
And then I said …
31
Yeah sure PO, you have mandate
And then I said …
© HWP Consulting / version 3.1 / 07-2017
Make Scrum works within the culture of an organization
Traditional organization Agile organization
Position / function Role
Expert Generalist
Team lead Coach
Product / Project Manager Product Manager / Product Owner
Responsibility of line management: Team, daily
operation
Responsibility of line management: Individual
(focus intrinsic motivation), strategy
Passiveness Activeness
Planning of uncertainty over a long horizon Planning for a short and clear time horizon
In-transparency Transparency
Presence Accomplishment
Customer as an alien Involvement of customers
Delegation of responsibility Adoption of responsibility
Control Self-responsibility – positive idea of man
Job Passion
The Scrum Culture – Dominik Maximini
33
Leading causes of failed agile projects
Organizational culture at odds with agile values 52%
General organization resistance to change 48%
Inadequate management support and sponsorship 44%
Lack of skills/experience with agile methods 40%
36%
Insufficient training and education 35%
Lack of business/customer/product owner availability 32%
Pervasiveness of traditional development methods 28%
Fragmented tooling and project-related data/measurements 26%
Minimal collaboration and knowledge sharing 24%
Regulatory compliance or governance issue 16%
13th annual State of Agile Report
Inconsistent processes and practices across teams
34
Agenda
© HWP Consulting / version 7.0 / 07-2017
To do In progress Done
1. Scaling in
general
3. Implementation
Pitfals
4. Questions
0. Intro
2. Bird’s eye view
of frameworks
35
Contact details
My Blog: https://hennyportman.wordpress.com
My LinkedIn profile (feel free to connect):
https://www.linkedin.com/in/hennyportman/
My mail address: Henny.portman@planet.nl
On request I can give (agile) project, programme, portfolio management or PMO
training classes or project board awareness workshops, grasp sessions scaling
agile, P3M3 maturity scans, et cetera.
You can reach me on +31 6 21512 987 or
http://www.hwptraining.nl or http://hwpconsulting.nl
© HWP Consulting / version 7.0 / 07-2017

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Henny Portman - Will the project manager survive in the agile world when scaling up teams

  • 1. 1 Will the project manager survive in the agile world? Agile Tour Vilnius Conference, Lithuania, October 24, 2019 Henny Portman
  • 2. • 1981-2017 • Tiel Utrecht Verzekeringen: Developer/Analyst/Head System Development • Consultancy ING Fatum Paramaribo, Suriname • ING Investment Management Nederland: Head IT • ING Investment Management Europe: PMO Head • ING Insurance Central Europe: Regional PMO head • ING Insurance STO: Global PMO Head • I build hub and spoke PMO’s in Europe and Asia Now: • Partner HWP Consulting • Certified MoP, P3O, MSP, PRINCE2, PRINCE2 Agile, AgileSHIFT trainer, SAFe SPC4 Certified Consultant, • PMO Value Ring Certified Consultant, Judge PMO Global Awards 2019 • P3M3 Consultant / Assessor • Blogger, reviewer Managementboek.nl • Author of PM articles and books + https://hennyportman.wordpress.com/ https://www.linkedin.com/in/hennyportman Biography: Henny Portman
  • 3. 3 Agenda © HWP Consulting / version 7.0 / 07-2017 To do In progress Done 2. Bird’s eye view of frameworks 3. Implementation Pitfals 4. Questions 0. Intro1. Scaling in general
  • 4. 4 The difference between project work and BAU work Team A Project Board Portfolio Board Project Manager Team B Team C PMO (temporary) Project direction Pre project Initiation stage New or significantly revised product Close Goes into production Incrementally Agile team Chng n Chng 6 Chng 5 Chng 4 Chng 3 Chng 2 Chng 1 Project work (temporary): Move people to the work PMO (permanent) New project, One delivery BAU (ongoing): Move work to the people
  • 5. 5 Predictability • Overruns • Delays • Escalations • Delivered less than promised © HWP Consulting / version 7.0 / 07-2017 Some Agile practices • Iterative & Incremental • Not everything is needed • Embrace change • Delivered value early and often • Transparency, inspection & adaption Waterfall observations
  • 6. 6 Continuous delivery by an Agile Team Agile Team AUS n US 6 US 5 US 4 US 3 US 2 US 1 Team backlogindefinite Product Owner Scrum Master BAU (ongoing): Move work to the people Key Competence? Prioritize Refine No project Organization Project Manager
  • 7. 7 Is a PO a: • Shopping list manager? • Order taker? • Backlog secretary? Or … Key competence: have the knowledge and mandate to say NO!, otherwise …
  • 8. Is this what your backlog looks like? Your Product Backlog Is full of garbage! Source: blog Raphael Alexis Nov 4 2018
  • 9. 9 © HWP Consulting / version 7.0 / 07-2017 Feature Broker Product dictator Balanced, Effective Product Leader Source: Roman Pitcher
  • 10. 10 A PO must have a product vision and a product roadmap
  • 11. 12 empowerment © HWP Consulting / version 7.0 / 07-2017
  • 12. 13 © HWP Consulting / version 7.0 / 07-2017 Key competence Scrum Master: Coach the team to excel
  • 13. 14 Few teams together; one product Agile Team A Scrum Master Scrum Master Coordination via Scrum of Scrums Still no project Organization Project Manager indefinite Agile Team BUS n US 6 US 5 US 4 US 3 US 2 US 1 indefinite Product Owner US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner BAU (ongoing): Move work to the people
  • 14. 15 Many teams together; one product, integration, dependencies, … Agile Team AUS n US 6 US 5 US 4 US 3 US 2 US 1 Agile Team B Scrum Master Scrum Master Coordination via Scrum of Scrums not enough Asks for a project organization Project Manager Agile Teams C, D, E Scrum Master indefiniteindefiniteindefinite US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner Product Owner Product Owner BAU (ongoing): Move work to the people
  • 15. 16 Many teams together; one product, integration, dependencies, … Agile Team A Agile Team B Scrum Master I can do it! Project Manager Agile Teams C, D, E indefiniteindefiniteindefinite Project Manager Project Board Portfolio Board Project work (temporary): Move people to the work US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner Product Owner BAU (ongoing): Move work to the people
  • 16. 17 Many teams together; one product, integration, dependencies, … Agile Team A Agile Team B No project organization Project Manager Agile Teams C, D, E indefiniteindefiniteindefinite Integration Team, Roadmap Manager, Release train, … indefinite US n US 6 US 5 US 4 US 3 US 2 US 1 Scrum Master Portfolio Board US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner Product Owner BAU (ongoing): Move work to the people Chief PO, Product Manager Managing the product backlog
  • 17. 19 But be careful, don’t throw them all! Maybe you still need some! Abbey Lincoln: Throw It Away Project Managers can be thrown away
  • 18. 20 Many (one-time) teams; one product, integration, dependencies, … Agile Team B Agile Team C Asks for a project organization Project Manager Agile Teams D, E indefiniteindefiniteOne-time Team A One-time And a hybrid approach Scrum Master Project work (temporary): Move people to the work BAU (ongoing): Move work to the people US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner Product Owner
  • 19. 21 Many (one-time) teams; one product, integration, dependencies, … Agile Team B Agile Team C I can do it! Agile Teams D, E indefiniteindefiniteOne-time Team A One-time Scrum Master Project Manager Project Board BAU (ongoing): Move work to the peoplePortfolio Board Project work (temporary): Move people to the work US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner Product Owner Project Manager
  • 20. 22 Many (one-time) teams; one product, integration, dependencies: hybrid organization Agile Team B Agile Team C I can do it! Agile Teams D, E indefiniteindefiniteOne-time Team A One-time Scrum Master Project Manager Project Board BAU (ongoing): Move work to the peoplePortfolio Board Project work (temporary): Move people to the work US n US 6 US 5 US 4 US 3 US 2 US 1 US n US 6 US 5 US 4 US 3 US 2 US 1 Product Owner Product Owner Project Manager ART, LeSS, Nexus, … US n US 6 US 5 US 4 US 3 US 2 US 1 Chief PO, Product Manager
  • 21. 23 Agenda © HWP Consulting / version 7.0 / 07-2017 To do In progress Done 2. Bird’s eye view of frameworks 3. Implementation Pitfals 4. Questions 0. Intro1. Scaling in general
  • 22. 24 Many different trees in the Agile forest
  • 23. 25 A bird’s eye view on the agile forest Source: Scaling agile in organisaties – Henny Portman Business as usual / indefiniteOne-time projects/progr. Team-targeted AgileDS Spotify model (Tribes, Squads, Chapters, Guilds) ScALeD (Scaled Agile and Lean Development) TeamlevelProduct-orprogrammelevel Culture-targeted AgileSHIFT Agile Fluency Model OSA (Open Space Agility) Agility Scales Holocracy,Sociocracy Agendashift Heart of Agile Praxis PfMlevel Team level: Scrum, Kanban, Scrumban, (Bus)DevOps, Design Thinking Engineering level: XP, ATDD, TDD, BDD, FDD, EDD, UX Design, AgileBA, CI/CD, AM Source: Scaling agile in organisaties – Henny Portman Project level: AgilePM PRINCE2 Agile PMI-ACP Project Half Double Programme level: AgilePgM (MSP) Product- targeted LeSS (Large Scale Scrum) Nexus (Scaled professional Scrum) S@S (Scrum at Scale) DisciplinedAgile(DA) Toyota Flow System (TFS) SAFe(ScaledAgile Framework) Portfolio level: DA, MoP, SfPfM, SAFe, AgilePfM, E-B PfM, Bimodal PfM
  • 24. 26 Agenda © HWP Consulting / version 7.0 / 07-2017 To do In progress Done 2. Bird’s eye view of frameworks 3. Implementation Pitfals 4. Questions 0. Intro 1. Scaling in general
  • 25. Make Scrum works within the culture of an organization © HWP Consulting / version 3.1 / 07-2017 Many failures, why?
  • 26. 28 Implementing Scrum (agile way of working) © HWP Consulting / version 3.1 / 07-2017 Google
  • 27. © HWP Consulting / version 3.1 / 07-2017 Make Scrum works within the culture of an organization Agile culture Company culture
  • 28. 30 Yeah sure PO, you have mandate And then I said …
  • 29. 31 Yeah sure PO, you have mandate And then I said …
  • 30. © HWP Consulting / version 3.1 / 07-2017 Make Scrum works within the culture of an organization Traditional organization Agile organization Position / function Role Expert Generalist Team lead Coach Product / Project Manager Product Manager / Product Owner Responsibility of line management: Team, daily operation Responsibility of line management: Individual (focus intrinsic motivation), strategy Passiveness Activeness Planning of uncertainty over a long horizon Planning for a short and clear time horizon In-transparency Transparency Presence Accomplishment Customer as an alien Involvement of customers Delegation of responsibility Adoption of responsibility Control Self-responsibility – positive idea of man Job Passion The Scrum Culture – Dominik Maximini
  • 31. 33 Leading causes of failed agile projects Organizational culture at odds with agile values 52% General organization resistance to change 48% Inadequate management support and sponsorship 44% Lack of skills/experience with agile methods 40% 36% Insufficient training and education 35% Lack of business/customer/product owner availability 32% Pervasiveness of traditional development methods 28% Fragmented tooling and project-related data/measurements 26% Minimal collaboration and knowledge sharing 24% Regulatory compliance or governance issue 16% 13th annual State of Agile Report Inconsistent processes and practices across teams
  • 32. 34 Agenda © HWP Consulting / version 7.0 / 07-2017 To do In progress Done 1. Scaling in general 3. Implementation Pitfals 4. Questions 0. Intro 2. Bird’s eye view of frameworks
  • 33. 35 Contact details My Blog: https://hennyportman.wordpress.com My LinkedIn profile (feel free to connect): https://www.linkedin.com/in/hennyportman/ My mail address: Henny.portman@planet.nl On request I can give (agile) project, programme, portfolio management or PMO training classes or project board awareness workshops, grasp sessions scaling agile, P3M3 maturity scans, et cetera. You can reach me on +31 6 21512 987 or http://www.hwptraining.nl or http://hwpconsulting.nl © HWP Consulting / version 7.0 / 07-2017