The document outlines topics related to human resources management, job design, and work measurement. It includes an overview of key concepts such as labor planning, employment policies, job classification, job design approaches like specialization and expansion. It also discusses psychological factors in job design, self-directed teams, and motivation systems. Additional sections cover ergonomics, work environment factors, and various methods for analyzing work including time and motion studies. The overall document provides an outline and introduction to issues organizations should consider to effectively manage their human resources.
The document outlines topics related to supply chain management that will be covered in an upcoming chapter. It includes an outline listing key sections such as global company profiles, supply chain strategies, managing the supply chain, logistics management and measuring performance. It also lists learning objectives for the chapter and provides examples from companies like Darden Restaurants to illustrate strategic importance of supply chains and how supply chain decisions impact business strategy.
This document outlines the topics that will be covered in Chapter 11 on supply chain management. The chapter will discuss Darden Restaurants' global supply chains, strategies like many suppliers vs few suppliers vs vertical integration, ethics, e-procurement, vendor selection, logistics, and measuring performance. It provides learning objectives and introduces concepts like issues and opportunities in integrated supply chains, and the strategic importance of supply chain management.
The document outlines chapter 1 of an operations management textbook. It includes:
1) An introduction to operations management and the distinction between goods and services.
2) A description of the key functions of operations management including production, organizing production processes, and increasing productivity.
3) An overview of what operations managers do, including basic management functions like planning, organizing, staffing, leading, and controlling.
The document outlines key aspects of human resource management and job design discussed in Chapter 10, including:
1. It discusses employment stability policies like following demand exactly or holding employment constant.
2. It covers topics like job classification, work schedules, job design approaches like specialization and expansion.
3. It also discusses ergonomics, motivation systems, and the use of visual tools in the workplace.
The document outlines factors that affect location decisions for companies. It discusses seven major factors including labor productivity, exchange rates, costs, political risks, proximity to markets/suppliers/competitors, and methods for evaluating location alternatives such as the factor-rating method, locational break-even analysis, and center-of-gravity method. The document uses examples from FedEx and various industries to illustrate key concepts in strategic facility location planning.
Here is a process to minimize material handling costs for arranging 6 departments in a factory layout:
1. Map the material flow between each department pair and estimate the volume of material (Xij) and cost per load (Cij) moved between each pair.
2. Calculate the total material handling cost (MHC) for each possible layout arrangement by summing the costs between each department pair:
MHC = ΣΣ XijCij
3. Try arranging the departments in different layouts that vary the distances between department pairs to minimize the total MHC. For example, arrange departments with the highest material flow closest together.
4. Compare the total MHC for each layout arrangement and select the one with the lowest cost
The document outlines a chapter on inventory management. It discusses key inventory concepts like the economic order quantity (EOQ) model, ABC analysis for classifying inventory items, and cycle counting to maintain inventory records. It also provides an example calculation of the optimal order quantity using the EOQ model formula. The learning objectives cover how to apply concepts like the EOQ model, safety stock, production order quantity, and probabilistic inventory models.
The document outlines the key topics to be covered in a chapter on process strategy and sustainability. It will discuss four main process strategies: process focus, repetitive focus, product focus, and mass customization. It will also cover tools for process analysis such as flow charts and time-function mapping. Additional topics include production technology, service process design, and achieving sustainability. The overall aim is for students to understand how to design production processes that meet customer and business objectives.
The document outlines topics related to supply chain management that will be covered in an upcoming chapter. It includes an outline listing key sections such as global company profiles, supply chain strategies, managing the supply chain, logistics management and measuring performance. It also lists learning objectives for the chapter and provides examples from companies like Darden Restaurants to illustrate strategic importance of supply chains and how supply chain decisions impact business strategy.
This document outlines the topics that will be covered in Chapter 11 on supply chain management. The chapter will discuss Darden Restaurants' global supply chains, strategies like many suppliers vs few suppliers vs vertical integration, ethics, e-procurement, vendor selection, logistics, and measuring performance. It provides learning objectives and introduces concepts like issues and opportunities in integrated supply chains, and the strategic importance of supply chain management.
The document outlines chapter 1 of an operations management textbook. It includes:
1) An introduction to operations management and the distinction between goods and services.
2) A description of the key functions of operations management including production, organizing production processes, and increasing productivity.
3) An overview of what operations managers do, including basic management functions like planning, organizing, staffing, leading, and controlling.
The document outlines key aspects of human resource management and job design discussed in Chapter 10, including:
1. It discusses employment stability policies like following demand exactly or holding employment constant.
2. It covers topics like job classification, work schedules, job design approaches like specialization and expansion.
3. It also discusses ergonomics, motivation systems, and the use of visual tools in the workplace.
The document outlines factors that affect location decisions for companies. It discusses seven major factors including labor productivity, exchange rates, costs, political risks, proximity to markets/suppliers/competitors, and methods for evaluating location alternatives such as the factor-rating method, locational break-even analysis, and center-of-gravity method. The document uses examples from FedEx and various industries to illustrate key concepts in strategic facility location planning.
Here is a process to minimize material handling costs for arranging 6 departments in a factory layout:
1. Map the material flow between each department pair and estimate the volume of material (Xij) and cost per load (Cij) moved between each pair.
2. Calculate the total material handling cost (MHC) for each possible layout arrangement by summing the costs between each department pair:
MHC = ΣΣ XijCij
3. Try arranging the departments in different layouts that vary the distances between department pairs to minimize the total MHC. For example, arrange departments with the highest material flow closest together.
4. Compare the total MHC for each layout arrangement and select the one with the lowest cost
The document outlines a chapter on inventory management. It discusses key inventory concepts like the economic order quantity (EOQ) model, ABC analysis for classifying inventory items, and cycle counting to maintain inventory records. It also provides an example calculation of the optimal order quantity using the EOQ model formula. The learning objectives cover how to apply concepts like the EOQ model, safety stock, production order quantity, and probabilistic inventory models.
The document outlines the key topics to be covered in a chapter on process strategy and sustainability. It will discuss four main process strategies: process focus, repetitive focus, product focus, and mass customization. It will also cover tools for process analysis such as flow charts and time-function mapping. Additional topics include production technology, service process design, and achieving sustainability. The overall aim is for students to understand how to design production processes that meet customer and business objectives.
The document outlines a chapter on aggregate planning from an operations management textbook. It discusses aggregate planning strategies like changing capacity, demand, and mixes. Graphical and mathematical methods for aggregate planning are presented. An example shows a roofing supplier developing two aggregate plans - one with constant production and the other varying production monthly. Key costs like inventory carrying and labor costs are provided to analyze the plans. The learning objectives cover defining aggregate planning, identifying strategies, and solving problems graphically and mathematically.
The document outlines concepts related to Just-in-Time (JIT) and lean operations, including:
1) JIT aims to have materials arrive where and when needed to eliminate waste using techniques like partnerships between suppliers and purchasers, small lot sizes, and reduced setup times.
2) The Toyota Production System emphasizes removing variability and waste through continuous improvement, respect for employees, and standard work practices.
3) Implementing JIT, TPS, and lean concepts can improve a company's throughput and competitiveness by exposing problems, reducing costs and inventory, and improving quality.
The document discusses inventory management and the economic order quantity (EOQ) model. It explains that the EOQ model aims to minimize total inventory costs by balancing setup costs from ordering too frequently and holding costs from ordering too infrequently. The model assumes known, constant demand and costs. It describes how the optimal order quantity is calculated based on annual demand, setup cost per order, and holding cost per unit.
The document outlines a chapter about the design of goods and services. It discusses key topics like product strategy options, product life cycles, product development, and defining products. The learning objectives are to understand concepts such as the product life cycle, product development systems, time-based competition, and how products and services are defined. It also provides examples of companies that implement different product strategies.
The document outlines the key topics in Chapter 2 of the Operations Management textbook. It includes an outline of the chapter sections on global company profiles, developing missions and strategies, achieving competitive advantage, operations strategy options, and strategic operations management decisions. It also lists learning objectives and provides examples of global strategies and suppliers for Boeing. The document provides an overview of the concepts and content covered in the chapter.
The document outlines the key topics in Chapter 7 of an operations management textbook, which discusses process strategy. It covers four main process strategies - process focus, repetitive focus, product focus, and mass customization focus. For each strategy, it describes the characteristics including facilities organization, product flows, employee skills required, and comparisons of the strategies. It also discusses tools for process analysis and design, as well as new production technologies. The overall chapter aims to help students understand different process strategies and how to design effective production processes.
This document outlines the key topics and tools covered in a module on operations management decision-making. It includes an introduction to decision trees, decision tables, and the three types of decision-making environments: uncertainty, risk, and certainty. Formulas for expected monetary value, maximum, minimum and equally likely choices under uncertainty are provided. The document concludes with learning objectives and examples of using decision trees to evaluate sequential and ethical decisions.
This document is from a chapter on business ethics, social responsibility, and environmental sustainability. It discusses key topics related to ethics within organizations like developing codes of conduct and addressing unethical behavior. It also covers how companies can be socially responsible to various stakeholders and ensure environmental sustainability through practices like reducing waste and developing green technologies. The chapter notes how firms are increasingly expected to consider ethics, social impacts, and environmental protection in their strategies and operations.
The document outlines the key concepts and methods for short-term scheduling. It discusses scheduling issues like forward versus backward scheduling and scheduling criteria. It also covers scheduling processes for process-focused facilities and the use of tools like input-output control, Gantt charts, and the assignment method to schedule jobs and resources in the short term. The learning objectives focus on explaining short-term scheduling relationships, applying scheduling tools and techniques, and using methods like Johnson's rule and finite capacity scheduling.
This PowerPoint presentation covers key topics in developing operations strategy in a global environment, including:
- Developing missions and strategies to achieve competitive advantage through operations.
- The ten strategic operations management decisions companies must make.
- Issues in operations strategy and developing and implementing strategy globally.
- Four global operations strategy options: international, multidomestic, global, and transnational.
- Factors to consider in global product design, process design, facility location analysis, and managing the impact of culture and ethics.
The document outlines various location strategy concepts including factors that influence location decisions, methods for evaluating location alternatives, and the importance of strategic location decisions. Specifically, it discusses:
1) Key factors that affect location decisions include labor costs, exchange rates, proximity to markets/suppliers, and clustering near competitors.
2) Common location evaluation methods are the factor-rating method, locational break-even analysis, and center-of-gravity method which aim to quantitatively assess alternative locations.
3) Strategic location decisions have long-term impacts and greatly influence a firm's costs, so these decisions require careful analysis of multiple location-specific factors.
The document outlines the process of material requirements planning (MRP) which involves determining gross requirements by working backwards from a master production schedule, accounting for bills of materials, lead times, and offsetting requirements by lead times to determine the necessary timing and quantities of orders. MRP provides a structure and process for planning dependent demand across a company based on end item requirements, component relationships, and timing constraints. The example shows how MRP is used to generate a gross requirements plan by exploding bills of materials levels and accounting for different item lead times.
This document outlines the key topics to be covered in a chapter on operations strategy in a global environment. It includes an outline of subtopics, learning objectives, examples of Boeing's global suppliers, and definitions of mission and different strategies for achieving competitive advantage. The purpose is to provide students an overview of the concepts that will be discussed in the chapter.
This chapter discusses strategy review, evaluation and control. It is important for organizations to regularly review and evaluate their strategies to ensure they are still effective and aligned with the changing internal and external environments. The chapter outlines the key aspects of strategy evaluation, including examining the underlying bases of the strategy, comparing expected vs actual results, and taking corrective actions. It also discusses various quantitative and qualitative criteria that can be used to measure organizational performance and evaluate strategy effectiveness, such as financial ratios and the balanced scorecard approach. Contingency planning and auditing are also covered as important parts of the strategy evaluation process.
The document outlines the key concepts and methods of forecasting covered in Chapter 4 of an operations management textbook. It discusses forecasting time horizons, types of forecasts, qualitative and quantitative forecasting approaches, and specific quantitative time-series and associative forecasting methods like moving averages, exponential smoothing, and regression analysis. The document aims to help students understand the strategic importance of forecasting and how to develop forecasts using various techniques.
The document outlines a chapter on project management from an operations management textbook. It includes an overview of topics like project planning, scheduling, controlling, work breakdown structures, critical path method (CPM), program evaluation and review technique (PERT), and using Microsoft Project for project management. The chapter aims to help students understand key project management concepts and techniques.
This document outlines the key concepts and steps for statistical process control using control charts. It discusses control charts for variables, which use x-charts to monitor central tendency and R-charts to monitor dispersion. The document explains how to set control limits for these charts using factors from tables, and the importance of using both charts together. It also briefly introduces control charts for attributes and concepts like process capability. The overall goal is to distinguish natural from assignable causes of variation.
This document summarizes key concepts from Chapter 8 of the textbook "Management: Arab World Edition" by Robbins, Coulter, Sidani, and Jamali. It discusses strategic management, including defining strategic management and describing the strategic management process. The strategic management process involves 6 steps: identifying the current mission and goals, external and internal analysis (SWOT analysis), formulating strategies, implementing strategies, and evaluating results. The document also covers corporate strategies like growth, stability, and renewal strategies. Competitive strategies using Porter's five forces model and three strategies of cost leadership, differentiation, and focus are discussed. Current strategic issues around strategic flexibility, e-business, customer orientation, and innovation are summarized.
This document discusses creating long-term loyalty relationships with customers. It defines key concepts like customer value, satisfaction, loyalty and lifetime value. It also discusses how companies can maximize lifetime value, attract and retain customers through customer relationship management programs and databases. Specific strategies covered include identifying high-value customers, customizing interactions, reducing defection rates and increasing customer longevity.
The document discusses maintenance and reliability in operations management. It outlines key topics like improving individual components, providing redundancy, implementing preventive maintenance, and increasing repair capabilities. The document uses the example of Orlando Utilities Commission, which takes its power plants offline for weeks of maintenance each year and overhauls systems every three years to complete over 1,800 tasks, to illustrate the strategic importance of maintenance and reliability.
Chapter 10 Human Resources and Job Design.pptssuser7d3776
This document provides an outline and overview of topics related to human resources and job design that will be covered in a chapter on operations management. The topics include global company profiles like Southwest Airlines, human resource strategy, constraints on strategy, labor planning, employment policies, job classification, job design approaches, motivation systems, ergonomics, and workplace standards. Case studies and examples are provided to illustrate different concepts within each topic area.
HUMAN RESOURCES, JOB DESING, AND WORK MEASUREMENTRamonLopez164
The document discusses human resource strategies for operations management. It covers topics like labor planning, job design, ergonomics, and work measurement tools. Specifically, it provides examples of how NASCAR racing teams use rigorous human resource strategies like specialized job roles and labor standards for their pit crews. It also outlines the objectives of human resource strategies and how to effectively design jobs through techniques like job specialization, expansion, and self-directed teams.
The document outlines a chapter on aggregate planning from an operations management textbook. It discusses aggregate planning strategies like changing capacity, demand, and mixes. Graphical and mathematical methods for aggregate planning are presented. An example shows a roofing supplier developing two aggregate plans - one with constant production and the other varying production monthly. Key costs like inventory carrying and labor costs are provided to analyze the plans. The learning objectives cover defining aggregate planning, identifying strategies, and solving problems graphically and mathematically.
The document outlines concepts related to Just-in-Time (JIT) and lean operations, including:
1) JIT aims to have materials arrive where and when needed to eliminate waste using techniques like partnerships between suppliers and purchasers, small lot sizes, and reduced setup times.
2) The Toyota Production System emphasizes removing variability and waste through continuous improvement, respect for employees, and standard work practices.
3) Implementing JIT, TPS, and lean concepts can improve a company's throughput and competitiveness by exposing problems, reducing costs and inventory, and improving quality.
The document discusses inventory management and the economic order quantity (EOQ) model. It explains that the EOQ model aims to minimize total inventory costs by balancing setup costs from ordering too frequently and holding costs from ordering too infrequently. The model assumes known, constant demand and costs. It describes how the optimal order quantity is calculated based on annual demand, setup cost per order, and holding cost per unit.
The document outlines a chapter about the design of goods and services. It discusses key topics like product strategy options, product life cycles, product development, and defining products. The learning objectives are to understand concepts such as the product life cycle, product development systems, time-based competition, and how products and services are defined. It also provides examples of companies that implement different product strategies.
The document outlines the key topics in Chapter 2 of the Operations Management textbook. It includes an outline of the chapter sections on global company profiles, developing missions and strategies, achieving competitive advantage, operations strategy options, and strategic operations management decisions. It also lists learning objectives and provides examples of global strategies and suppliers for Boeing. The document provides an overview of the concepts and content covered in the chapter.
The document outlines the key topics in Chapter 7 of an operations management textbook, which discusses process strategy. It covers four main process strategies - process focus, repetitive focus, product focus, and mass customization focus. For each strategy, it describes the characteristics including facilities organization, product flows, employee skills required, and comparisons of the strategies. It also discusses tools for process analysis and design, as well as new production technologies. The overall chapter aims to help students understand different process strategies and how to design effective production processes.
This document outlines the key topics and tools covered in a module on operations management decision-making. It includes an introduction to decision trees, decision tables, and the three types of decision-making environments: uncertainty, risk, and certainty. Formulas for expected monetary value, maximum, minimum and equally likely choices under uncertainty are provided. The document concludes with learning objectives and examples of using decision trees to evaluate sequential and ethical decisions.
This document is from a chapter on business ethics, social responsibility, and environmental sustainability. It discusses key topics related to ethics within organizations like developing codes of conduct and addressing unethical behavior. It also covers how companies can be socially responsible to various stakeholders and ensure environmental sustainability through practices like reducing waste and developing green technologies. The chapter notes how firms are increasingly expected to consider ethics, social impacts, and environmental protection in their strategies and operations.
The document outlines the key concepts and methods for short-term scheduling. It discusses scheduling issues like forward versus backward scheduling and scheduling criteria. It also covers scheduling processes for process-focused facilities and the use of tools like input-output control, Gantt charts, and the assignment method to schedule jobs and resources in the short term. The learning objectives focus on explaining short-term scheduling relationships, applying scheduling tools and techniques, and using methods like Johnson's rule and finite capacity scheduling.
This PowerPoint presentation covers key topics in developing operations strategy in a global environment, including:
- Developing missions and strategies to achieve competitive advantage through operations.
- The ten strategic operations management decisions companies must make.
- Issues in operations strategy and developing and implementing strategy globally.
- Four global operations strategy options: international, multidomestic, global, and transnational.
- Factors to consider in global product design, process design, facility location analysis, and managing the impact of culture and ethics.
The document outlines various location strategy concepts including factors that influence location decisions, methods for evaluating location alternatives, and the importance of strategic location decisions. Specifically, it discusses:
1) Key factors that affect location decisions include labor costs, exchange rates, proximity to markets/suppliers, and clustering near competitors.
2) Common location evaluation methods are the factor-rating method, locational break-even analysis, and center-of-gravity method which aim to quantitatively assess alternative locations.
3) Strategic location decisions have long-term impacts and greatly influence a firm's costs, so these decisions require careful analysis of multiple location-specific factors.
The document outlines the process of material requirements planning (MRP) which involves determining gross requirements by working backwards from a master production schedule, accounting for bills of materials, lead times, and offsetting requirements by lead times to determine the necessary timing and quantities of orders. MRP provides a structure and process for planning dependent demand across a company based on end item requirements, component relationships, and timing constraints. The example shows how MRP is used to generate a gross requirements plan by exploding bills of materials levels and accounting for different item lead times.
This document outlines the key topics to be covered in a chapter on operations strategy in a global environment. It includes an outline of subtopics, learning objectives, examples of Boeing's global suppliers, and definitions of mission and different strategies for achieving competitive advantage. The purpose is to provide students an overview of the concepts that will be discussed in the chapter.
This chapter discusses strategy review, evaluation and control. It is important for organizations to regularly review and evaluate their strategies to ensure they are still effective and aligned with the changing internal and external environments. The chapter outlines the key aspects of strategy evaluation, including examining the underlying bases of the strategy, comparing expected vs actual results, and taking corrective actions. It also discusses various quantitative and qualitative criteria that can be used to measure organizational performance and evaluate strategy effectiveness, such as financial ratios and the balanced scorecard approach. Contingency planning and auditing are also covered as important parts of the strategy evaluation process.
The document outlines the key concepts and methods of forecasting covered in Chapter 4 of an operations management textbook. It discusses forecasting time horizons, types of forecasts, qualitative and quantitative forecasting approaches, and specific quantitative time-series and associative forecasting methods like moving averages, exponential smoothing, and regression analysis. The document aims to help students understand the strategic importance of forecasting and how to develop forecasts using various techniques.
The document outlines a chapter on project management from an operations management textbook. It includes an overview of topics like project planning, scheduling, controlling, work breakdown structures, critical path method (CPM), program evaluation and review technique (PERT), and using Microsoft Project for project management. The chapter aims to help students understand key project management concepts and techniques.
This document outlines the key concepts and steps for statistical process control using control charts. It discusses control charts for variables, which use x-charts to monitor central tendency and R-charts to monitor dispersion. The document explains how to set control limits for these charts using factors from tables, and the importance of using both charts together. It also briefly introduces control charts for attributes and concepts like process capability. The overall goal is to distinguish natural from assignable causes of variation.
This document summarizes key concepts from Chapter 8 of the textbook "Management: Arab World Edition" by Robbins, Coulter, Sidani, and Jamali. It discusses strategic management, including defining strategic management and describing the strategic management process. The strategic management process involves 6 steps: identifying the current mission and goals, external and internal analysis (SWOT analysis), formulating strategies, implementing strategies, and evaluating results. The document also covers corporate strategies like growth, stability, and renewal strategies. Competitive strategies using Porter's five forces model and three strategies of cost leadership, differentiation, and focus are discussed. Current strategic issues around strategic flexibility, e-business, customer orientation, and innovation are summarized.
This document discusses creating long-term loyalty relationships with customers. It defines key concepts like customer value, satisfaction, loyalty and lifetime value. It also discusses how companies can maximize lifetime value, attract and retain customers through customer relationship management programs and databases. Specific strategies covered include identifying high-value customers, customizing interactions, reducing defection rates and increasing customer longevity.
The document discusses maintenance and reliability in operations management. It outlines key topics like improving individual components, providing redundancy, implementing preventive maintenance, and increasing repair capabilities. The document uses the example of Orlando Utilities Commission, which takes its power plants offline for weeks of maintenance each year and overhauls systems every three years to complete over 1,800 tasks, to illustrate the strategic importance of maintenance and reliability.
Chapter 10 Human Resources and Job Design.pptssuser7d3776
This document provides an outline and overview of topics related to human resources and job design that will be covered in a chapter on operations management. The topics include global company profiles like Southwest Airlines, human resource strategy, constraints on strategy, labor planning, employment policies, job classification, job design approaches, motivation systems, ergonomics, and workplace standards. Case studies and examples are provided to illustrate different concepts within each topic area.
HUMAN RESOURCES, JOB DESING, AND WORK MEASUREMENTRamonLopez164
The document discusses human resource strategies for operations management. It covers topics like labor planning, job design, ergonomics, and work measurement tools. Specifically, it provides examples of how NASCAR racing teams use rigorous human resource strategies like specialized job roles and labor standards for their pit crews. It also outlines the objectives of human resource strategies and how to effectively design jobs through techniques like job specialization, expansion, and self-directed teams.
1. The document discusses operations management and productivity. It defines operations management as transforming inputs into outputs through production of goods and services.
2. Ten critical decisions for operations managers are outlined, including design of goods/services, quality management, process design, location strategy, and inventory management.
3. Improving productivity is a key goal, as measured by the ratio of outputs to inputs. Small changes to processes can significantly boost productivity over time, as seen with Starbucks.
This document summarizes key points from Chapter 1 of a human resource management textbook. It introduces human resource management and explains that HRM involves acquiring, training, evaluating, and compensating employees. It discusses the responsibilities of both line and staff managers in HRM. Finally, it outlines important trends influencing HRM, such as globalization, technological changes, and workforce demographic shifts, and how HRM must adapt to address these trends.
This document summarizes key points from Chapter 1 of a human resource management textbook. It introduces human resource management and explains that HRM involves acquiring, training, evaluating, and compensating employees. It discusses the responsibilities of both line and staff managers in HRM. Finally, it outlines important trends influencing HRM, such as globalization, technological changes, and workforce demographic shifts, and how HRM must adapt to address current economic challenges.
77_43515_EA311_2012_1__2_1_Dessler_HRM12e_PPT_01.pptLe Tien Dung
This document summarizes key points from Chapter 1 of a human resource management textbook. It introduces human resource management and explains that HRM involves acquiring, training, evaluating, and compensating employees. It also discusses the responsibilities of line managers and HR managers in managing personnel. Finally, it outlines important trends influencing HRM, such as globalization, changing demographics, and new approaches to deliver HR services.
This document summarizes key points from Chapter 1 of a human resource management textbook. It introduces human resource management and explains that HRM involves acquiring, training, evaluating, and compensating employees. It discusses the responsibilities of both line and staff managers in HRM. Finally, it outlines important trends influencing HRM, such as globalization, technological changes, and workforce demographic shifts, and how HRM must adapt to address current economic challenges.
This document outlines key concepts from an operations management textbook chapter. It begins with an outline of chapter topics, including defining operations management, the heritage of OM, productivity measurement, and ethics. It then discusses what operations managers do and 10 critical decisions they face. Key points are that OM involves transforming inputs into outputs, and its goal is to continually improve productivity. The chapter also compares characteristics of goods versus services production.
Here are the key differences I observed between the two fast food restaurants:
Restaurant A:
- Orders are taken at a counter using a touchscreen menu board
- Hamburgers are pre-made and stored in warming bins
- Special orders require making a fresh burger
- Hamburgers are flame broiled on an open grill
- Employees assemble burgers manually
- No microwave is used
- Fries are freshly cut and cooked, drinks are dispensed from nozzles.
Restaurant B:
- Drive-thru orders are taken using an intercom system
- Hamburgers are made to order on an automatic broiler/grill
- Special orders are easily accommodated
- Fries are
Ch 10QUIZ strategic management concepts &cases 11th edition by Fred حمد بوجرادة
The document discusses the key issues in implementing organizational strategies. It contrasts strategy formulation, which focuses on positioning and effectiveness, with strategy implementation, which focuses on efficiency. Strategy implementation requires managing resources, structures, policies, and people during the action phase. It also requires establishing annual objectives, allocating resources, managing resistance to change, and developing an organizational culture supportive of the strategy.
This document discusses the key issues in implementing business strategies. It explains that strategy implementation requires managing operational forces and focuses on efficiency, coordination among many people, and leadership skills. Some of the main issues covered are establishing objectives and policies, allocating resources, matching organizational structure to strategy, managing resistance to change, and developing human resources and production/operations processes that support the strategy. The overall purpose is to outline the operational and management considerations essential for successfully implementing business strategies.
The document outlines Chapter 1 of a textbook on human resource management, introducing topics like the definition of HRM, the roles and responsibilities of line managers and HR staff, trends influencing HRM like globalization and new technologies, and the importance of evidence-based practices and strategic alignment of HRM functions. It provides an overview of the chapter's learning objectives and various concepts, processes, and models involved in HRM.
The document outlines topics related to quality management including: total quality management (TQM), Six Sigma, continuous improvement, benchmarking, just-in-time, and Taguchi concepts. It also discusses international quality standards like ISO 9000 and ISO 14000, as well as Deming's 14 points for quality management. The overall document provides an overview of key concepts and tools related to quality management and TQM.
This document outlines the key topics and learning objectives covered in a chapter on operations management. It includes an introduction to operations management concepts like the transformation of inputs to outputs. It also discusses important figures that shaped the field like Eli Whitney, Frederick Taylor, and their contributions to standardized parts and scientific management principles. The document aims to provide an overview of the chapter's content through presentation slides.
This document outlines the key topics to be covered in a chapter on operations and productivity. It includes an outline listing sections such as global company profiles, defining operations management, organizing production, and examining productivity challenges. It also provides learning objectives which students should be able to achieve after completing the chapter, such as defining operations management and explaining the differences between goods and services. The document uses examples like the Hard Rock Cafe to illustrate operations management concepts.
Operations management involves organizing a company's resources to transform inputs into outputs through production. The three main functions of any organization are marketing, production/operations, and finance/accounting. Operations managers are responsible for planning, organizing, staffing, leading, and controlling a company's productive activities. Their key decisions include designing products and processes, managing quality, determining capacity and location, and scheduling production. As the economy has shifted from manufacturing to services, operations management now applies to both tangible goods and intangible services. Improving productivity through more efficient use of resources is an ongoing challenge for operations managers.
This document discusses human resource management and job design. It covers topics like labor planning, job classification, ergonomics, methods analysis, and labor standards. The overall goal of human resource strategy is to effectively and efficiently utilize people while providing a good quality of work life. Job design aims to reduce boredom and includes factors like job specialization, expansion, characteristics, and motivation systems. Ergonomics focuses on the interface between humans and machines to improve the work environment.
Job analysis is a systematic process used to identify important job aspects and worker characteristics. It is used for multiple purposes like determining job requirements, selection, training, and performance evaluation. Job analysis identifies knowledge, skills, abilities, and other characteristics needed to perform jobs at different levels. It also helps group similar jobs. A valid job analysis distinguishes superior from average workers and identifies characteristics not easily learned on the job.
This PowerPoint presentation discusses job analysis, including defining job analysis and describing its uses. It covers methods for collecting job analysis information such as interviews, questionnaires, and observation. It also explains how to write job descriptions and specifications. Finally, it discusses job analysis in the context of a "worker-empowered" approach and competency-based job analysis.
This document is a syllabus for a 4.5 quarter credit Business Law course at Florida Technical College. The syllabus outlines the course description, learning objectives, instructional materials, schedule, assignments, grading criteria, and policies regarding attendance, academic conduct, and late work. Students will learn about legal topics and concepts, apply legal reasoning to business situations, and be evaluated through exams, assignments, attendance, and professionalism.
Mr. Perez has over 33 years of experience in education, including 20 years serving in the military. He holds a Master's in Business Administration and Bachelor's in Applied Sciences. Mr. Perez also has an Associate's in Science and Associate's in Arts. He has worked as an executive director for over 20 years and has experience working for corporations like IBM and General Electric.
1) German workers have shorter average work weeks of 30-37 hours compared to 37.7 hours in the US, are guaranteed at least 5 weeks of annual vacation by law, and fiercely resist working evenings and weekends.
2) At a German department store, staff turnover is negligible while it is 40% annually at an American store like JC Penney, where many employees work second jobs and 60+ hours per week due to economic necessity.
3) A German department store supervisor sees no need to shop at night and values free time that cannot be paid for, taking only the mandated 37 hour work week, while an American merchandising manager feels she must work evenings/weekends and bring work home to
This syllabus outlines the course requirements for a 4.5 quarter credit Operations Management course at Florida Technical College. The course will cover key operations management concepts over 4 weeks, including operations strategy, process design, forecasting, inventory management, and quality management. Students will be evaluated based on attendance, professionalism, out-of-class assignments, labs/quizzes, a midterm exam, and a final exam. The syllabus details expectations for online and on-campus attendance, grading scale, academic conduct policy, and assigned reading for each week.
This document discusses simulation as a modeling technique for operations management problems. It defines simulation as imitating real-world systems mathematically to study their properties. The key steps in simulation are defined as defining the problem, introducing important variables, constructing a model, specifying variable values for testing, running experiments, examining results, and deciding on actions. Advantages include flexibility to model complex systems, while disadvantages include cost and potential for different solutions between runs. Monte Carlo simulation and examples of queuing and inventory simulations using probability distributions and random numbers are provided. Software tools for developing complex simulations are also discussed.
This document discusses learning curves, which show that the time or cost to produce each additional unit of a product or service decreases as total cumulative production volume increases. It presents three approaches to calculating learning curves: arithmetic, logarithmic, and learning curve coefficient. The strategic implications of learning curves are also examined, such as pursuing a steeper learning curve than competitors. Limitations include learning curves varying by organization and industry and being sensitive to changes in work processes or personnel.
This document outlines key concepts in queuing theory and waiting line models. It begins with defining characteristics of waiting line systems such as arrivals, queues, and service facilities. It then covers specific queuing models including the single channel M/M/1 model, multiple channel M/M/S model, and constant service time M/D/1 model. Metrics for measuring queue performance are discussed. The document concludes with learning objectives related to applying different queuing formulas and models.
The document discusses various transportation modeling methods for determining the least costly way to distribute products from sources to destinations. It begins with an overview of transportation modeling and its use in distribution and location decisions. Three methods for developing initial solutions to transportation problems are then covered: the northwest-corner rule, intuitive lowest-cost method, and stepping-stone method. The document provides examples of how to apply each method to transportation matrices and discusses how they can be used to find feasible but not necessarily optimal solutions. Learning objectives are also listed for understanding transportation modeling and different solution techniques.
This document outlines the key concepts and steps for solving linear programming problems using graphical and algebraic methods. It begins with an introduction to linear programming and its applications. It then discusses the requirements and formulation of linear programming problems, including defining the objective function and constraints. The document presents examples of solving linear programming graphically using the iso-profit line and corner-point methods. It also covers sensitivity analysis, changes to resources and the objective function, and solving minimization problems. The overall learning objectives are presented to understand how to model, graphically solve, perform sensitivity analysis on, and apply linear programming problems.
This document outlines the key concepts and methods for decision making under uncertainty, risk, and certainty. It discusses tools like decision trees and tables that can be used to evaluate alternatives and choose the best option. Specific techniques covered include expected monetary value, maximax/maximin, and expected value of perfect information. Examples are provided to demonstrate how to use decision trees to model sequential or complex decisions and calculate the expected monetary value at each decision node. The document is intended to teach students the fundamentals and applications of quantitative decision making.
This document discusses maintenance and reliability in operations management. It begins by outlining key topics like the strategic importance of maintenance and reliability, improving reliability, and different types of maintenance. It then provides examples from Orlando Utilities Commission to illustrate concepts like the costs of unexpected outages and the value of preventive maintenance. The document also explains techniques to improve reliability and maintenance like preventing failures in individual components, providing redundancy, and implementing preventive maintenance programs. Overall, the document aims to describe how organizations can enhance system reliability and maintenance practices.
The document outlines key concepts related to just-in-time (JIT) and lean operations, including:
1) JIT aims to have materials arrive where and when needed through partnerships with suppliers, small lot sizes, and reduced setup times. This eliminates waste and improves throughput.
2) The Toyota Production System emphasizes removing variability, respect for employees, and continuous improvement.
3) Implementing JIT, TPS, and lean concepts requires focusing on eliminating waste, removing variability from processes, and improving throughput across the organization.
The document outlines topics related to short-term scheduling including:
- The importance of effective short-term scheduling for competitiveness.
- Key issues in scheduling like type (forward/backward) and priority criteria.
- Tools for scheduling like Gantt charts, assignment methods, and priority rules.
- Concepts are illustrated with examples like input-output control and job sequencing.
- The document appears to be from a textbook or course on operations management and short-term scheduling.
The document outlines the key components of material requirements planning (MRP), including dependent demand, master production schedules, bills of material, accurate inventory records, lead times, and MRP structure and reports. It provides examples to illustrate how MRP works, including developing gross requirements and net requirements plans by exploding bills of material levels and offsetting requirements by item lead times. The goal of MRP is to determine the timing and quantities of orders needed for components to meet a master production schedule and end item demand based on available inventory and lead times.
This document outlines a graphical aggregate planning example for a roofing supplier. It includes the expected monthly demand forecasts, production capacity information, and relevant cost data. A level production strategy is presented where production is kept constant at 50 units per day, resulting in some inventory buildup and reduction each month to balance supply and demand. The total inventory carried over the planning period and required workforce to maintain the 50 unit per day production rate are calculated. Graphical and tabular presentations are provided to illustrate the example aggregate plan.
This document outlines the key concepts in facility layout strategies. It begins with an overview of different types of layouts, including office, retail, warehouse, fixed position, process-oriented, work cell, and product-oriented layouts. For each type of layout, the document discusses the objectives and provides examples. It then covers specific layout strategies and considerations in more detail for offices, retail stores, warehouses, process-oriented facilities, and work cells. The document uses examples like McDonald's redesign and a hospital layout to illustrate process-oriented layouts. It also includes a step-by-step example of analyzing and designing a process-oriented layout to minimize material handling costs.
The document outlines topics related to product design and development, including: defining products and services; product strategy options; product life cycles; generating new products; product development systems; quality function deployment; organizing for product development; issues for product design like robust design and modular design; and computer-aided design and manufacturing. The learning objectives are to understand key product design concepts and apply decision trees to product issues.
This document contains a series of scenarios related to criminal justice ethics. It introduces a basic framework for ethical decision-making involving facts, moral criteria, and conclusions. It then provides several hypothetical scenarios involving issues like hiring practices, sobriety checkpoints, the role of criminal defense attorneys, use of force by police, and others. For each scenario, it poses discussion questions about how to approach the issue from utilitarian, deontological, and virtue ethics perspectives. The document is intended for use in a criminal justice ethics class.
This document discusses critical thinking and ethical reasoning. It defines critical thinking as using rational thought to make good decisions and evaluate beliefs. It emphasizes that moral decisions require considering ethical frameworks and avoiding personal biases. Effective reasoning involves different types of thinking, skills, and avoiding common errors. The document provides guidelines for living an examined ethical life through open-mindedness, skepticism, and evaluating one's own and others' reasoning.
This document discusses virtues and vices in criminal justice. It defines virtues like honesty, justice, wisdom and accountability that are important in criminal justice. It also discusses restorative justice programs that aim to reconcile victims and offenders. The document also examines factors that determine whether to make an arrest in domestic violence cases like the relationship of the parties, prior incidents, substance use, injuries and the victim's desires.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
Dandelion Hashtable: beyond billion requests per second on a commodity serverAntonios Katsarakis
This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
FREE A4 Cyber Security Awareness Posters-Social Engineering part 3Data Hops
Free A4 downloadable and printable Cyber Security, Social Engineering Safety and security Training Posters . Promote security awareness in the home or workplace. Lock them Out From training providers datahops.com
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.