The document outlines the organizational structure and roles of a client-centric staffing firm called Accolo. It details the client management team that oversees strategic planning and delivery of recruiting services. It also describes the hiring consultant network that recruits and hires candidates for client positions, as well as the operations team that manages sourcing, job posting, billing, and reporting.

1. November 7, 2011

2. Client-centric Focus Job Performance Center Client Management Hiring Consultants Clients

3. Organization Client Management Job Performance Center Hiring Consultant Network Hire Service Hire Recruiting Hire Performance Hire Satisfaction Client Services Sourcing Center Operations

4. Organization Client Executive Client Program Manager(s) Client Account Manager(s) Client Management Client Executive Client Program Manager(s) Client Executive Recruiting Associate(s) Recruiter(s)

5. Client Executive Set client strategic plan Oversee plan execution Use Elevate™ method to manage executive relationships Provide leadership to Accolo client team Deliver targeted annual revenue and profit Client Management - Roles Client Program Manager Develop recruitment program plan Use Elevate™ method to manage program Staff and manage recruiting & sourcing team to deliver qualified candidates Monitor, measure, adjust based on client’s hiring results Client Account Manager Work with multiple clients to delivery qualified candidates Use Elevate ™ method to manage activities Staff and manage projects with recruiters Monitor, measure, adjust based on client’s hiring results

6. Organization HCN Manager Hiring Consultant Network Hiring Consultant(s) HC Program Manager

7. HCN Manager Recruit, train, retain a high quality, productive HCN team Provide HCs with tools, methods, resources to support successful recruiting and job satisfaction Ensure a consistent, high quality client experience through standardized training, mentorship and certification of HCN members Hiring Consultant Network - Roles Hiring Consultant Recruit and HIRE for assigned positions through the effective use of recruiting resources Deliver consistent, high quality recruiting service to clients Ensure client and candidate satisfaction HC Program Manager Lead HC on-boarding and mentoring programs Develop and conduct HC training courses Participate in HC member recruitment Review HC certification processes and provide input to certification approval

8. Organization Operations Job Performance Center Operations Analyst Sourcing Center Sourcing Coordinator Sourcing Partners Sourcing Consultant Network Information Analyst Recruiting Associate

9. Sourcing Center Manager (FTE) Overall management of Accolo’s sourcing resources Build systematic sourcing program Test, analyze, rollout sourcing vendors Management of specialized sourcing and job board vendors Review job health daily Sourcing Center - Roles Sourcing Coordinator (FTE) Perform general sourcing Conduct eGrabber/Rightwave campaigns Post to specialty job boards Perform LinkedIn Recruiter sourcing Conduct phone screens Sourcing Consultants & Partners (Contract) Perform specialty sourcing for assigned projects Deliver qualified candidates Provide specific industry, functional sourcing expertise

10. Operations Manager Manage operations team Manage contracts and monitor performance of vendors & partners Lead operational process improvement initiatives Coordinate Accolo system integration Operations - Roles HCN Analyst Maintain HCN membership information Support HCN portal / site management Support HCN operations initiatives Produce HCN payment information Job Plan reviews

11. Operations - Roles Recruiting Associate Post jobs to Accolo’s standard, approved job boards Submit and track candidates for background screening and professional reverence checks Clone jobs approved for re-launch Information Analyst Support monthly client billing Support HCN payment Coordinate setup, processing of reports Update and maintain Accolo Library Provide analysis and insight based on reporting information