Transform insights with ConvertMLs code-free solution. Harmonize survey, feedback, and transactional data. Empower your team with actionable contact-level details. Request a demo today.
2. Merge survey, user feedback, and
transactional data effortlessly to gain
comprehensive insights. Say goodbye to
manual efforts and identify complex
trends with ease.
SWIPE
Harmonization of
All Customer
Satisfaction Data
3. Drill Down at
Contact-Level
Details and
Insights
Get personal with contact-level details,
including names, topic-based sentiment
analysis, and trust scores. It's time to
understand your customers on a micro
level.
SWIPE
4. Pinpoint
Satisfaction Levels
With an intuitive dashboard offering a
360-degree view, instantly reveal
positives, neutrals, and negatives. See
the big picture at a glance.
SWIPE
5. Sentiment
Analysis based on
Topics
Uncover the nuances of customer
sentiment with topic-based analysis.
Focus on specific sentiments to make
targeted improvements where it matters
most.
SWIPE
6. Advanced Pattern
Recognition
Analyze brand perception by uncovering
patterns that contribute to Company
Consideration, Trust, Correspondence.
Harness the power of relationships
between critical sentiments, topics,
demographics, and more.
SWIPE
7. Predictive Churn
Analysis for Proactive
Strategies
Anticipate potential churn by analyzing
behavioral data. Develop targeted retention
campaigns and turn potential losses into
victories.
SWIPE
