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Design Guidelines for Passkeys 2024.pptx
The FIDO Alliance 2024 design guidelines for passkeys outline best practices distilled from user experience research across various organizations. The guidelines present eight updated and six new design patterns to enhance user engagement and streamline passkey creation, particularly during account-related interactions. Key insights emphasize prompts for passkey creation following SMS OTP sign-ins and the removal of outdated authentication methods.
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Design Guidelines for Passkeys 2024.pptx
- 1. © FIDO Alliance2024 Confidential 1 © FIDO Alliance 2024 Confidential 1 2024 Design Guidelines for Passkeys
- 2. © FIDO Alliance2024 Confidential 2 © FIDO Alliance 2024 Confidential 2 Kevin Goldman Philip Corriveau Chief Experience Officer, Trusona Chair, UX Working Group, FIDO Alliance Senior Manager User Experience, RSA UX Research Lead, FIDO Alliance UX Working Group
- 3. © FIDO Alliance2024 Confidential 3 Team and approach
- 4. © FIDO Alliance2024 Confidential 4 FIDO Alliance UX Working Group AgileBits, American Express, Apple, ASSA ABLOY, Axiad, Beyond Identity, Bitwarden, BlinkUX, CVS Health, Daon, Dashlane, Docusign, Duo, eBay, FIME SAS, Google, Guangdong, Huawei, IBM, Idemia, Intuit, JP Morgan Chase, Keeper Security, LastPass, Lenovo, Liaison, Mastercard, Mercari, Meta, Microsoft, Nok Nok, Okta, OneSpan, PayPal, RSA, Samsung, Sony, Swissbit, Target, TTA, TikTok, Trusona, U.S. Bank, VinCSS, Visa, Wells Fargo, Yubico Third party UX research firm: Blink FIDO Alliance member underwriters:
- 5. © FIDO Alliance2024 Confidential 5 How FIDO produces Design Guidelines Curated 270 passkey touchpoints documented Grouped 7 themes identified Selected 6 design patterns to pursue in 2024 Built prototypes and ideated experiences Tested with a third party UX research firm and real users Publish 14 total patterns that drive business outcomes … 6x repeat … Consumer use case (unregulated), 16 U.S. consumers, iOS, Android, Windows, 8 service providers Audited 8 well-known passkey deployments
- 6. © FIDO Alliance2024 Confidential 6 Guidelines
- 7. © FIDO Alliance2024 Confidential 7 What’s included?
- 8. © FIDO Alliance2024 Confidential 8 👀 Let’s look at one pattern …
- 9. © FIDO Alliance2024 Confidential 9
- 10. © FIDO Alliance2024 Confidential 10 One of many key insights … 2023 Guidelines 2024 Guidelines Plus Prompt to create passkeys at account related moments. Prompt to create passkeys after SMS OTP sign ins
- 11. © FIDO Alliance2024 Confidential 11 All the Design Guidelines 8 updated patterns 6 new patterns New community resources Communications Cross-device sign-in Deprecate SMS OTP Mobile app Remove Synced and device-bound
- 12. © FIDO Alliance2024 Confidential 12 © FIDO Alliance 2024 Confidential 12 Get all the guidelines! fidoalliance.org/newsletter-sign-up Identiverse May 28th @fidoalliance
- 13. © FIDO Alliance2024 Confidential 13 Get started with passkeys!
- 14. © FIDO Alliance2024 Confidential 14 ● Contact a vendor ● Subscribe to FIDO-dev ● Attend Authenticate ● You’re already here … ● Create a proof of concept ● Build a branded prototype Get involved Leverage guidelines Continue the journey
- 15. © FIDO Alliance2024 Confidential 15 © FIDO Alliance 2024 Confidential 15 Q&A
- 16. © FIDO Alliance2024 Confidential 16 © FIDO Alliance 2024 Confidential 16 Thank you!