CViewSurvey is a web and mobile application that provides digital surveys to evaluate customer and employee experience through traditional paper surveys. The surveys can help businesses understand customers better to improve their experience and create a customer-centric culture. A customer satisfaction survey measures customer satisfaction levels and can identify happy customers who may become brand advocates as well as unhappy customers likely to spread negative reviews. CViewSurvey allows customized surveys on web and mobile to collect unlimited responses and provides real-time analytics on survey data through secure cloud storage.
2. CViewSurvey is a Web & Mobile application that provides digital
transformation to traditional paper surveys and feedback for
customer & employee experience, field & market research that helps
you evaluate your customer's as well as employee's loyalty.
These survey’s help you understand your customer and elevate their
experience. Our surveys can help you create a customer centric
culture and turn your customers into your brand ambassadors. The
surveys offer solutions for Hospitals, Educational Institutes, Hotels &
Restaurants, Chain Stores,IT & ITES etc.
3. A customer satisfaction survey is a measure to know the level
of satisfaction in customers regarding your product or service.
These surveys identify happy customers who can later become
brand advocates but they also identify customers who are
likely to spread negative reviews.
They can be useful in recognising the loopholes if any in your
product and offer an opportunity to improve.
4. A CSAT survey can help you unleash the opportunities or
weaknesses in your product/service so that it creates a better
and long lasting experience for your customers.
Respondents claim an answer between 1-5, with 1 being highly
unsatisfied and 5 being very satisfied with the
products/services received.
The results can then be averaged out to provide an estimated
CSAT score that can be used to enhance your customer
experiences.
5. Through CViewSurvey, business & industry’s can create
customized surveys on web, publish on app to collect unlimited
response & review AI backed real-time data analytics on
mobile & tablets anytime, anywhere.
Data collected when offline is securely stored in the device,
which syncs to the cloud server when connected to any
network.
6. Works both Online & Offline.
Gives Real Time Data Analytics
Backed by Secured Cloud Data Storage
Fully Digitalized Process
Suitable for all types of Businesses
Provides Customized Themes and Templates
Multilingual.
7. NPS focuses on measuring long term customer loyalty. It is
proven to be an excellent predictor of customer behavior and is
a single question type scale from 0-10 that assesses how likely
your customers will recommend you to others.
NPS Survey helps you in measuring customer satisfaction in
the long term as well as short term and can be strongly
correlated with your company growth.
Create your first NPS Survey with CViewSurvey.
8. 1. Go to the CViewSurvey website.
2. Choose a plan by going to the pricing page of CViewSurvey
website.
3. Read all the details properly.
4. Register yourself to the CViewSurvey website or contact.
5. Claim 7 days FREE Trial and a FREE Demo after registering.
6. For customized plan, contact directly.