Conflict sucks! The FOSS community is full of passionate people with many, many differing ideas on how to achieve our shared goals. Disagreements seem inevitable, but what if they could be handled rationally, in a way that left everyone feeling at least OK about the outcome? It's possible. You can learn to cut to the heart of the disagreement, mediate and move forward.

1. Handle Conflict, Like a Boss!
OSCON EU, October 18th, 2016
Deb Nicholson
@baconandcoconut

3. Why conflict happens and needs to be handled
Identify the obvious and less obvious causes
Resolution strategies for individuals & groups

4. It's natural

5. Conflict happens and
it needs to be handled

6. Mismatched goals

9. Try to understand the other
person

10. Passion

11. Identity

12. Go deep

13. Could we just... not?

14. Conflict lovers

16. Weigh your investment

17. “There are many FOSS projects, but
only one me.” - @sarahsharp

19. Identify the obvious
and less obvious causes

20. Three styles of
handling conflict

21. Avoidance

22. Accommodation

23. Assertion

27. Use historical motivations to
get buy-in for new strategies

29. Ask about the
other person's motivations

31. “What's the worst
that could happen?”

32. Right place, wrong time

33. Help everyone get perspective

34. What do you do with
all this information?

36. Find alignment

37. A word about who
is doing this work

39. Planning for
Future Conflicts

40. Assuming the best

41. Set expectations

43. No ad hominem

44. Conflict Resolution
Amongst Groups

45. Set an example

47. What else could we accomplish
if we worked together?

48. Face-to-Face

49. Conflict happens
Build a shared perspective
Set great expectations!

51. Picture Credits
CC.BY: Untitled by Jarek Zok, Texture Green No.40 by Elne, Lucy! by Cristina
Bejarano, Hello Ilene by John Fischer, Dog sitting in the 1952 Chevrolet Bel-Air
by GPS_56, Painted Turtle By David Shane, super by istolethetv, parrot by
swallowswan, Mime in Guanajuato Mexico by Scott Clark, Green Light by Erich
Ferdinand, Splash by downing.amanda, Unruly Females by USFWS Mountain
Prairie, Funny Sign by Mikey, countryfield by Edward Musiak, Double Rainbow by
Ales Kladnik
CC.BY.SA: City post-its: Wall by Sarah Joy, Orange by Christian Heindel, Two
Roads Diverged in a Wood by Aia Fernandez, funnysigns, march 2015 by
bertknot, Rattlesnake by Richard Fraley, Battle of Borodino by 3off, Red shoes
by Solarisgirl, Green Light GO! by Kolin Toney, Jackpot Motel by Matt Biddulph
Fair Use: Kate Bush event from theargus.com, The More You Know meme, Thing
on a Rollerskate from The Addams Family
Public Domain: green way to..? by anika, Kudzu on trees in Atlanta, GA from
Wikipedia by Scott Ehardt
Font: Isserely, SIL Open Font License

52. Everything is Workable: A Zen Approach to
Conflict Resolution
by Diane Musho Hamilton
The True Story of Kudzu,
the Vine That Never Truly Ate the South
by Bill Finch, Smithsonian Magazine, September 2015
Contempt Culture, by Aurynn Shaw
http://blog.aurynn.com/contempt-culture

53. deb@openinventionnetwork.com
@baconandcoconut