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How  to  Avoid  the  5  
Fatal  Mistakes  Fund  
Appeals  Make    


4/30/15  
1pm  Eastern  
The  presentation  will  begin  shortly.
Before  We  Get  Started
3
This  presentation  is  being  recorded!  
The  recording  and  slides  will  be  emailed  to  you    
later  this  afternoon.  
Please  chat  in  any  questions  for  our  guest.    
We  will  answer  them  in  the  formal  Q&A  session    
at  the  end  of  the  presentation.
3
https://bloomerang.co/demo/
3
Our  guest  presenter  »
Frank C. Dickerson, Ph.D.
• President of High Touch
Communication, producer of direct 

mail fund-raising campaigns
• Adjunct professor at Cal University
• Former Director of Development for
Campus Crusade for Christ, where he
grew yearly income 7-10%, with annual
income now approaching half-a-billion-
dollars.
• Former pupil of Peter Drucker
How to Avoid the Five Fatal Mistakes Fund Appeals Make
Presented by Frank C. Dickerson, Ph.D. for Bloomerang
Apparently my mom
wanted a baby girl
when I happened along
in 1951. She named me
Frankie Carol!
Dad wasn’t a farmer.
Rather, it was oil that
had brought him to
Illinois from Texas after
WWII. Then in 1964 it
drew my family to Ohio.
I became a freshman at
The Ohio State University
in 1969—the year when. . .
• OSU beat O.J. Simpson’s USC Trojans 27 - 16 in the Rose Bowl
• Seven days later Richard Nixon became the 37th U.S. President
• Atlantic Records released Led Zeplin’s first studio album
• The Beatles played their last concert on rooftop of Apple Records
• Neil Armstrong became the first man to set foot on the moon
• 500,000 attended Woodstock at Max Yasgur's farm in Bethel, NY
• The first Internet message was sent at 10:30 pm on October 29
A Connecting Narrative Moment
A Connecting Narrative Moment
People: We Feel Connection
A Connecting Narrative Moment
“Fear and pity may be aroused
by spectacular means; but they
may also result from the inner
structure of the piece, which is
the better way, and indicates a
superior poet. For the plot ought
to be so constructed that, even
without the aid of the eye, he
who hears the tale told will thrill
with horror and melt to pity at
what takes Place.” (Poetics II: 14)
Tension We suffer Conflict
A Connecting Narrative Moment
Kindness is great if shown to one
who is in great need, or who
needs what is important and
hard to get, or who needs it at
an important and difficult crisis;
or if the helper is the only, the
first, or the chief person to give
the help.” (Rhetoric II: 7)
Resolution We become Heroes
Effective writing can make us . . .
Exposition | Narrative
Logical
Analytical
Objective
Emotional
Relational
Subjective
Exposition follows:
Sergeant Friday’s Facts Only, Data Approach
Narrative follows:
C.S. Lewis’ Word Picture, Story Approach
__________________________________________
How do fund
raisers write?
Fund appeals are long on concepts
& Short on dramatic action
Fund appeals don’t
show people doing.
Rather, they tell about
people thinking.
Fund appeals don’t
show people doing.
What type of writing style do fund raisers prefer?
Fundraisers were asked to rate two
modes of communication: on a 1 to 5
scale, with 1 being low and 5 being high.
Exposition | Narrative
Fundraisers know what
has worked in the past.
Ad Age rated this 1925
ad 45th on their list of
the top 100 of the
twentieth century.
Written for U.S. School
of Music by John Caples,
it ran for decades and
was copied by many.
It connected and readers empathized . . .
It connected and readers empathized . . .
“Can he really play”? A girl whispered.
“Heavens no!” Arthur exclaimed,” “He
never played a note in his life.”
Then I Started to Play
Instantly a tense silence fell on
the guests. The laughter died on
their lips as if by magic. I played
through the first and second of
Liszt’s immortal Liebestraume. I
heard gasps of amazement. My
friends sat breathless—spellbound.
It connected and readers empathized . . .
Over the past few years,
narrative story telling
has been a hot topic.
Everyone knows a good
story when they see one.
Everyone knows a good
story when they see one.
But seeing exactly what it is about
a good story that makes it good.
Well . . . that’s another story
Two Researchers Studied Indiana Nonprofits
Ulla Connor Thomas Upton
In 2003 Connor and
Upton at IUPUI used
Biber’s protocols to
answer this question:
“Which of the 23
genres Biber profiled,
does the writing of
fund-raisers most
closely resemble?”
Connor and Upton Concluded:
Case in Point: The Girl Scouts:



The Copy is Abstract:
Four Nouns as Vague Outcomes:




Reveals a Universal Problem:
Do elite Nonprofits write better?
I studied . . .
We at Xela AID are working to do something that has not been
done before in the Guatemalan highlands and beyond: sustainable
community development. Here’s how:
Ours is a fully integrated approach to community development:
we aim to remove the health, environmental and socioeconomic
obstacles to education so we can transform poverty into
abundance. This has to be done systematically, with continuous
effort, and with continuous adaptation to current conditions. This
is a tall order, but we are up to the task.We firmly believe that
that partnering, respectfully, and recognizing the riches of the
Guatemalan people is as important as the apparent physical
outcomes we achieve. For Xela AID, our end product is the sum of
our “doing” and our “being” together with our partners, and
recognizing the benefits to all involved.
EM (Edward Morgan) Forster
A fund appeal must paint a word
picture of someone doing something.
A fund appeal must paint a word
picture of someone doing something.
It fails if it’s limited to an exposition
of someone thinking something.
A fund appeal must paint a word
picture of someone doing something.
It fails if it’s limited to an exposition
of someone thinking something.
Ask: “Can I see what I’ve written on
screen with action and dialogue?”
The Key Question . . .
Do you have something that could be
shown on screen with no words, and it
would tell a compelling story?
In a “nominalized” sentence
abstract nouns do the work.
Once upon a time, as a walk through
the woods was taking place on the
part of Little Red Riding Hood, the
jump out from behind a tree of the
Wolf occurred, causing her fright.
Once upon a time, Little Red Riding
Hood was walking through the woods,
when the Wolf jumped out from
behind a tree and frightened her.
Questions?
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How to Avoid the 5 Fatal Mistakes Fund Appeals Make

  • 1. How  to  Avoid  the  5   Fatal  Mistakes  Fund   Appeals  Make     
 4/30/15   1pm  Eastern   The  presentation  will  begin  shortly.
  • 2. Before  We  Get  Started 3 This  presentation  is  being  recorded!   The  recording  and  slides  will  be  emailed  to  you     later  this  afternoon.   Please  chat  in  any  questions  for  our  guest.     We  will  answer  them  in  the  formal  Q&A  session     at  the  end  of  the  presentation.
  • 4. 3 Our  guest  presenter  » Frank C. Dickerson, Ph.D. • President of High Touch Communication, producer of direct 
 mail fund-raising campaigns • Adjunct professor at Cal University • Former Director of Development for Campus Crusade for Christ, where he grew yearly income 7-10%, with annual income now approaching half-a-billion- dollars. • Former pupil of Peter Drucker
  • 5. How to Avoid the Five Fatal Mistakes Fund Appeals Make Presented by Frank C. Dickerson, Ph.D. for Bloomerang
  • 6. Apparently my mom wanted a baby girl when I happened along in 1951. She named me Frankie Carol!
  • 7. Dad wasn’t a farmer. Rather, it was oil that had brought him to Illinois from Texas after WWII. Then in 1964 it drew my family to Ohio.
  • 8. I became a freshman at The Ohio State University in 1969—the year when. . .
  • 9. • OSU beat O.J. Simpson’s USC Trojans 27 - 16 in the Rose Bowl
  • 10. • Seven days later Richard Nixon became the 37th U.S. President
  • 11. • Atlantic Records released Led Zeplin’s first studio album
  • 12. • The Beatles played their last concert on rooftop of Apple Records
  • 13. • Neil Armstrong became the first man to set foot on the moon
  • 14. • 500,000 attended Woodstock at Max Yasgur's farm in Bethel, NY
  • 15. • The first Internet message was sent at 10:30 pm on October 29
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  • 19. A Connecting Narrative Moment People: We Feel Connection
  • 20. A Connecting Narrative Moment “Fear and pity may be aroused by spectacular means; but they may also result from the inner structure of the piece, which is the better way, and indicates a superior poet. For the plot ought to be so constructed that, even without the aid of the eye, he who hears the tale told will thrill with horror and melt to pity at what takes Place.” (Poetics II: 14) Tension We suffer Conflict
  • 21. A Connecting Narrative Moment Kindness is great if shown to one who is in great need, or who needs what is important and hard to get, or who needs it at an important and difficult crisis; or if the helper is the only, the first, or the chief person to give the help.” (Rhetoric II: 7) Resolution We become Heroes
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  • 23. Effective writing can make us . . .
  • 25. Exposition follows: Sergeant Friday’s Facts Only, Data Approach
  • 26. Narrative follows: C.S. Lewis’ Word Picture, Story Approach __________________________________________
  • 28. Fund appeals are long on concepts & Short on dramatic action
  • 29. Fund appeals don’t show people doing.
  • 30. Rather, they tell about people thinking.
  • 31. Fund appeals don’t show people doing. What type of writing style do fund raisers prefer?
  • 32. Fundraisers were asked to rate two modes of communication: on a 1 to 5 scale, with 1 being low and 5 being high. Exposition | Narrative
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  • 34. Fundraisers know what has worked in the past. Ad Age rated this 1925 ad 45th on their list of the top 100 of the twentieth century. Written for U.S. School of Music by John Caples, it ran for decades and was copied by many.
  • 35. It connected and readers empathized . . .
  • 36. It connected and readers empathized . . . “Can he really play”? A girl whispered. “Heavens no!” Arthur exclaimed,” “He never played a note in his life.”
  • 37. Then I Started to Play Instantly a tense silence fell on the guests. The laughter died on their lips as if by magic. I played through the first and second of Liszt’s immortal Liebestraume. I heard gasps of amazement. My friends sat breathless—spellbound. It connected and readers empathized . . .
  • 38. Over the past few years, narrative story telling has been a hot topic.
  • 39. Everyone knows a good story when they see one.
  • 40. Everyone knows a good story when they see one. But seeing exactly what it is about a good story that makes it good. Well . . . that’s another story
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  • 43. Two Researchers Studied Indiana Nonprofits Ulla Connor Thomas Upton In 2003 Connor and Upton at IUPUI used Biber’s protocols to answer this question: “Which of the 23 genres Biber profiled, does the writing of fund-raisers most closely resemble?”
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  • 45. Connor and Upton Concluded:
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  • 47. Case in Point: The Girl Scouts:
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  • 51. Four Nouns as Vague Outcomes:    
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  • 55. Do elite Nonprofits write better? I studied . . .
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  • 73. We at Xela AID are working to do something that has not been done before in the Guatemalan highlands and beyond: sustainable community development. Here’s how: Ours is a fully integrated approach to community development: we aim to remove the health, environmental and socioeconomic obstacles to education so we can transform poverty into abundance. This has to be done systematically, with continuous effort, and with continuous adaptation to current conditions. This is a tall order, but we are up to the task.We firmly believe that that partnering, respectfully, and recognizing the riches of the Guatemalan people is as important as the apparent physical outcomes we achieve. For Xela AID, our end product is the sum of our “doing” and our “being” together with our partners, and recognizing the benefits to all involved.
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  • 94. A fund appeal must paint a word picture of someone doing something.
  • 95. A fund appeal must paint a word picture of someone doing something. It fails if it’s limited to an exposition of someone thinking something.
  • 96. A fund appeal must paint a word picture of someone doing something. It fails if it’s limited to an exposition of someone thinking something. Ask: “Can I see what I’ve written on screen with action and dialogue?”
  • 97. The Key Question . . . Do you have something that could be shown on screen with no words, and it would tell a compelling story?
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  • 112. In a “nominalized” sentence abstract nouns do the work.
  • 113. Once upon a time, as a walk through the woods was taking place on the part of Little Red Riding Hood, the jump out from behind a tree of the Wolf occurred, causing her fright.
  • 114. Once upon a time, Little Red Riding Hood was walking through the woods, when the Wolf jumped out from behind a tree and frightened her.
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  • 147. Free  educational  resources  » https://bloomerang.co/resources •Daily  blog  post   •Weekly  webinars   •Downloadables   •Nonprofit  Wrap-­‐Up   •Bloomerang  TV
  • 148. Upcoming  webinars  » https://bloomerang.co/resources/webinars/ Project  Planning  to  Win  Grants   5/7  1:00pm  Eastern Change  Your  Board  Story   5/14  1:00pm  Eastern