The Night Auditor is responsible for guest services duties overnight as well as administrative tasks like accounting, bookkeeping, and transaction reconciliation. They must be available to work overnight shifts including weekends and holidays. Breakfast Bar staff prepare and present food, greet guests, provide directions, and perform light cleaning. They are required to safely handle food and adhere to food handling procedures. Housekeepers clean guest rooms daily, perform laundry duties, and deep clean rooms which requires lifting up to 35 pounds. They use various cleaning chemicals and must be able to remain on their feet for shifts.

1. GSR / NIGHT AUDITOR REPRESENTATIVE
The Night Auditor is responsible for all duties assigned to Guest Service
Representatives. GSR’s are responsible for greeting and checking guests, providing
assistance and directions, taking reservations and working with the Property Management
System utilized at the hotel, light cleaning duties, processing cash and credit card
transactions properly, making change, record maintenance and assisting with breakfast if
working in the morning. You also will perform various administrative duties including
typing, filing, collating and record keeping. Familiarity with Microsoft Word, Excel and
Access and general computer skills are preferred. GSR’s may also be called upon to
assist in other departments including housekeeping and laundry. In addition the Night
Auditor must be familiar with accounting and detailed bookkeeping procedures,
including credit transaction balancing and daily shift reconciliation. Other duties similar
in nature to those detailed here may be assigned at the discretion of the Guest Service
Manager or other hotel management staff.
During the performance of your duties you will be required to use various light
cleaning chemicals including general purpose and window cleaners.
You may also be assigned to perform only one specific duty each shift, dependent
upon the needs of the department. You should be able to lift up to 30 pounds and remain
on your feet for your entire shift.
Applicants should have computer knowledge and experience with book keeping or
accounting. Good communication skills and ability to interact with public are required.
Must be available to work an overnight (11 p.m. - 7 a.m.) shift and be willing to work a
varied schedule including weekends and holidays.

2. BREAKFAST BAR HOST / HOSTESS
Breakfast Bar personnel are responsible for food preparation and presentation,
greeting guests and carrying on short conversations with them, providing directions and
activity recommendations, guest service, adherence to safe food handling procedures and
breakfast guidelines, proper food storage and rotation, inventory and order processing,
general cleaning, stock work and light administrative duties. Breakfast Bar personnel
may also be assigned to assist in other departments, including deli, housekeeping and
laundry and should anticipate performing these functions also. Other duties similar in
nature to those detailed here may be assigned at the discretion of the Guest Service
Manager or other hotel management staff.
This position requires a great amount of contact with guests and persons working
in this position must be comfortable initiating conversations with guests, greeting all
persons at breakfast and in providing an exceptional level of guest care.
During the performance of your duties you will be required to use a variety of
cleaning chemicals including floor and window cleaners, general purpose cleaners,
degreasers, over cleaners, detergents, bleaches and disinfectants. You will be in daily
contact with food requiring knowledge of and adherence to strict safe food handling
procedures including the use of hairnets and gloves.
Personnel under this duty assignment are also required to perform the food service
deep cleaning protocols. These involve detailed cleaning of a large assortment of
equipment, prep areas, floors, and other related food service and prep areas. This
cleaning will involve kneeling, bending and repetitive motion over a sustained periods of
time, along with prolonged exposure to commercial grade cleaners.
You may also be assigned to perform only one specific duty each shift, dependent
upon the needs of the department. You should be able to lift up to 30 pounds and remain
on your feet for your entire shift. On two days there will be food service deep cleaning
performed, which will require in-depth, detail cleaning of a wide variety of equipment
and areas within the food service department.

3. HOUSEKEEPER / ROOM ATTENDANT
Housekeepers are responsible for preparing and cleaning guestrooms on a daily
basis. This includes making beds, dusting, cleaning bathrooms, scrubbing floors and
walls, replenishing bath and room supplies, vacuuming, polishing and general cleaning.
Other responsibilities may include stocking of supply rooms, stripping used bedding and
linen, transporting clean and dirty linen, washing and folding laundry, cleaning of public
areas and public restrooms, light grounds-keeping, linen rotation, light administrative
duties related to daily work, and periodic deep-cleaning of guest rooms which may
involve lifting of mattresses and moving furniture. Other duties similar in nature to the
ones detailed here may be assigned at the discretion of the housekeeping supervisor or
other hotel management staff.
During the performance of your regular duties you will be required to use a wide
range of cleaning chemicals including, but not limited to; window cleaner, commercial
grade bathroom cleaner, tub degreaser and lime remover, air and carpet fresheners, floor
strippers and cleaners, and general purpose cleaners. Although safety equipment is
provided, persons with known allergies to cleaning chemicals should not accept
employment.
You may also be assigned to perform only one specific duty (such as making
beds, folding laundry) each shift, dependent upon the needs of the department. You
should be able to lift up to 35 pounds and remain on your feet for your entire shift in a
fast paced work environment. Housekeeping is a rigorous and physically demanding job
and involves the completion of many repetitive tasks involving the use of back, shoulder
and leg muscles. It requires the ability to work under specific time and performance
constraints and to take specific direction from the HK Supervisor.

4. HOUSEKEEPING SUPERVISOR
Housekeeping supervisors are responsible for the supervision of the
housekeeping and laundry staff at the hotel. Previous housekeeping / janitorial
& supervisory experience is required and hospitality industry experience is
preferred. This position may also include cleaning rooms & public areas of the
hotel. HK Supervisors are responsible for stock and inventory control &
ordering, coordination of linen rotations & grade-outs, scheduling & shift
coordination, cleaning assignments, staff training and review, record keeping,
adherence to time & cost standards, room inspections and working in close
coordination with all other departments within the hotel. Applicants should be
able to assume and perform and of the subordinate positions within the
department and lead a team focused on guest service, efficiency and
cleanliness. Other duties within the hotel may be assigned at the discretion of
hotel management. You must be able to demonstrate experience and knowledge
in team-building & training, operational efficiency, adherence to standards and
effective cost controls.
During the performance of your duties you will be required to use a wide
variety of cleaning chemicals, commercial grade detergents, strippers and
degreasers. You must be able to work any day of the week, remain on your feet
for your entire shift in a fast-paced and demanding environment and
consistently lift up to 45 lbs. This position involves the completion of repetitive
tasks; many of them requiring the use of back and shoulder muscles.

5. LAUNDRY
Laundry personnel are responsible for transporting, sorting, stacking, stain-
treating, washing, drying and folding laundry. The also strip rooms, replenish
stock, rotate linen, and perform light administrative duties connected to their
work. They may also be called upon to clean rooms, set up housekeeping carts,
make beds or perform other duties as detailed under the Housekeeping / Room
Attendant job description. Laundry is a position within the housekeeping
department, and is NOT separate from housekeeping. Laundry personnel are
should anticipate performing housekeeping duties along with their laundry
tasks. Other duties similar in nature to those detailed here may be assigned at
the discretion of the housekeeping supervisor or other hotel management staff.
During the performance of your duties you will be required to use a wide
variety of laundry chemicals, in addition to the cleaning chemicals listed under
the housekeeping job description. These include but are not limited to;
commercial grade detergents, bleaches (both chlorine and oxygen), pre-soak
agents, stain-lifters and other stain removal products. Although safety
equipment is provided, persons with known allergies to cleaning chemicals
should not accept employment.
You may also be assigned to perform only one specific duty (such as making
beds, folding laundry) each shift, dependent upon the needs of the department.
You should be able to lift up to 40 pounds and remain on your feet for your
entire shift. Housekeeping and laundry also involve the completion of repetitive
tasks, many of them requiring the use of back and shoulder muscles.

6. MAINTENANCE
Maintenance personnel are responsible for fixing and maintaining the hotel and
surrounding grounds. This includes medium to heavy grounds-keeping, lawn mowing
and trimming, litter removal, window cleaning, light-bulb replacement, pool maintenance
and upkeep, painting & staining, power-washing, sweeping, and the performance of room
maintenance inspections. In addition, a general overall knowledge of repair and
construction skills is required to include: drywall, plumbing, electrical, HVAC, light
carpentry & masonry, tile, carpet, wallpaper, appliance and small engine repair work.
You must also possess good troubleshooting skills and be able to develop solutions to a
variety of maintenance related problems. You will be expected to be proficient in a high
majority of the skills listed above and to be able to complete work to a standard that
meets or exceeds that of brand and company inspectors.
Maintenance personnel may also be called upon to assist occasionally in other
departments including housekeeping and laundry, and should anticipate performing those
functions also. Other duties similar in nature to those detailed here may be assigned at the
discretion of the hotel management staff.
During the performance of your duties you will be required to use a wide variety
of chemicals and cleaners, including those listed in the laundry and housekeeping job
descriptions. You may also use commercial grade adhesives and glues, paint, solvents,
deck and floor cleaners, insect repellents, pool chemicals and an assortment of power and
hand tools. Although safety equipment is provided, persons with known allergies to
cleaning chemicals and solvents should not accept employment. You should expect to
work at heights, including on ladders and building roofs and have general knowledge of
the proper safety procedures for this type of work
During times when outside contractors are utilized at the property you will have
responsibility for coordinating and scheduling work, inspecting progress and maintaining
contact with the proper personnel on the contracting units.
You may also be assigned to perform only one specific duty each shift, dependent
upon the needs of the department. You should be able to lift up to 50 pounds and remain
on your feet for your entire shift. Maintenance work requires that you be able to work
outside in various weather conditions for extended periods of time. Although the regular
schedule for this position is during the daytime (some weekend work required), you must
be available to work a varied schedule (including weekends and holidays), return to the
property when off-duty for emergency or priority issues, and to take phone calls from
property staff to consult of maintenance issues when off-duty.