1. Philip Hamm, PMP, ITIL v3
philbiker3@gmail.com (m) 703 944 7623
http://www.linkedin.com/in/philiphamm/
1
SUMMARY
 Managed infrastructure installation/implementation in ITIL aligned data centers; both commercial and government facilities,
including successfully executing multiple operational readiness reviews and managing physical and cloud based installations.
 25 years of experience in IT, specifically, 10 years in project management, including software development and infrastructure,
both physical and cloud - based, serving on domestic and international cross functional teams.
 Managed a variety of domestic and international software development projects through all phases of the Software Development
Life Cycle (SDLC), providing strategic guidance to clients and establishing effective and consistent CRM.
 Demonstrated both working and academic knowledge of Capability Maturity Model Integration (CMMI) implementation.
EXPERIENCE
COMPUTER SCIENCES CORPORATION (CSC) Falls Church, VA
Member of the National Public Sector Program and Project Management Center team, having supported clients for the FCC, DHS,
and US State sectors, specializing in cloud installations, data center infrastructure, hardware and software implementations, and all
aspects of software development:
Principal: Program Management Jan 2013 – Present
 Created, maintained, implemented, and published schedule; documented and identified risks, issues, and mitigation strategies for
all projects managed for the DHS data center program
 Managed private cloud architecture implementation for multiple stakeholders in DHS: coordinated with cross-functional
infrastructure teams for various tasks including provisioning virtual machines; CPU, RAM, and storage augmentation; virtual
network implementation; and coordination with the client and CSC management regarding billing for cloud infrastructure services
 Orchestrated validation and verification regimen for implementation of Infrastructure as a Service into the DHS network
 Managed installation and configuration of SMTP Relay hardware and software into CSC Meriden Data Center
 Managed installation of Riverbed WAN Optimization equipment for Customs and Border Patrol (CBP) into DHS data centers
 Member of New York Health Benefit Exchange project management team:
o Prepared and presented client status reviews for architecture team; created and maintained implementation schedule; worked
with technical teams to keep schedule up-to-date for reporting and team coordination requirements
o Actively engaged with security team to ensure compliance with Federal and state entities
o Tracked change requests and followed up with architecture team often to ensure accurate timekeeping
 Member: Board of Directors of CSC National Public Sector Management Club; organized and executed monthly networking
meetings and awards banquets for a variety of attendees, including senior CSC leadership
Project Manager Principal Leader April 2011 – Jan 2013
 Project manager for onsite large - scale infrastructure installations at DHS data centers:
o Wrote and maintained project schedule and issues/actions log. Identified and reported risks and issues using standardized
policies and procedures. Reported plan and issues/actions to client and CSC stakeholders. Identified and documented risks
and issues from identification through closure/mitigation
o Prepared updates and presented weekly status to senior CSC and client management
o Coordinated with data center teams for installation and with external vendors for visits and on-site installation support
 Chief contributor for major data center migration project:
o Facilitated client status meetings, coordinated equipment receiving and installation efforts at target data center, and managed
project finances, preparing monthly estimate at completion/to completion updates and variance reports for EVM reporting
o Operated as primary project manager on-site at the migration site; managed logistics and installation of incoming equipment
 Recipient of CSC Information Technology Infrastructure Services Line of Service Excellence in Program/Project Management
award in 2012
Task Lead, Project Manager March 2010 – April 2011
 Managed and documented project to develop software programs to replace manual process for computing and tracking
submission of annual regulatory fees
 Managed and coded effort to develop web interface for FCC Customer Proprietary Network Information (CPNI) Submission
 Collaborated in ongoing effort to update and refresh standard procedures and standards for use across FCC contract
 At the conclusion of FCC contract, managed and participated in transition of program services efforts to new contractor, including
knowledge transfer and software system documentation utilizing CMMI assets and project management information
Computer Scientist, Task Lead March 2001 – March 2010

2. Philip Hamm, PMP, ITIL v3
philbiker3@gmail.com (m) 703 944 7623
http://www.linkedin.com/in/philiphamm/
2
 Lead on the Form 477 Broadband Reporting and Form 333 Cable Price Survey applications: created and maintained project
schedules, designed and deployed relational database and online application; documented requirements, coded, and managed team
in development effort; maintained client reporting summaries; authored and maintained system documentation in compliance with
client SDLC and CSC CMM requirements
 Lead for the Customer Information Management System, a suite of tools anchored by a custom Remedy application which are
used by the Consumer and Governmental Affairs Bureau call center to manage complaints, inquiries and responses from
consumers for the FCC; managed a seven person team on complex project with diverse technologies. Held this position during the
Digital Television (DTV) transition
 Initiated and implemented rewrite of General Menu Reports (Genmen) public Internet application, eliminating substantial
licensing and maintenance costs for the client
 Collaborated in the development effort for standard CMMI Level 3 procedures and document templates for use across FCC
contract; chaired multiple CMMI Level 3 peer reviews
 Awarded FCC Certificate of Appreciation for efforts on EMTS application and nominated for CSC President’s Award
DYNCORP INFORMATION & ENGINEERING TECHNOLOGY (acquired by CSC in 2001) Reston, VA
Technical Specialist, Task Manager July 1997 – March 2001
 Managed project to maintain and upgrade Genmen; created and maintained new program and SQL code for the application
 Performed maintenance and new development as needed for the FCC Master Frequency File application, a licensing look-up
distributed on CD-ROM. Wrote and ran programs to extract data from different licensing databases, developed requested
additions to the program until it was phased out in favor of the interactive Genmen web application
 Created Sybase SQL queries for new databases as they came on line, maximized search specific database and SQL code
efficiency, monitored automated processes, and made changes to existing stored procedures and screens
HAY GROUP Philadelphia, PA
Worked on a variety of endeavors performing coding, aiding in a mainframe to client/server migration, and working on corporate
proprietary software development for use in Hay’s worldwide offices.
Technical Consultant August 1993 - July 1997
 Supported an international key strategic PowerBuilder application based on a Sybase database; installed in Hay's Toronto office
 Developed and maintained new and existing reporting and data maintenance modules for use in Hay worldwide offices; working
closely with Philadelphia, Melbourne, Toronto, and London offices
 Wrote data warehouse reporting processes in SAS for printed graphic reports and text file output
 Played key role in major effort to convert mainframe applications for use in client/server environment
HAY SYSTEMS (A SUBSIDIARY OF HAY GROUP) Arlington, VA
Technical Analyst February 1989 – August 1993
 As team member, developed and documented an interactive Management Information System for the US Army Career and
Alumni Program project using SAS. Prepared materials and administered user training in the US and abroad
 Transferred legacy application and data files from an IBM MVS/TSO mainframe to a Sun Solaris environment
 Generated reports in the areas of operations research, cost-benefit analysis, and competency analysis utilizing various statistical
methods; generated graphics reports based on demographic analysis
FORMAL EDUCATION and PROFESSIONAL CERTIFICATIONS
 GEORGE MASON UNIVERSITY Fairfax, VA
Bachelor of Individualized Study, Information Technology Management
 NORTHERN VIRGINIA COMMUNITY COLLEGE Annandale, VA
Associate in Science, Computer Science
 Project Management Professional (PMP)
 Information Technology Infrastructure Library (ITIL) v3 Foundation