1. G U L A I Y M I Z AT K A N O VA
DOB: 5th
March 1987
Mobile 00971529196268; 00971501052988
Visa Status: Employement Visa
Valid U.A.E driving license.
Email: gulaiyam@gmail.com
Career Objective: To obtain a responsible position as a Retail Trainer within the Service
industry, by applying my diversified skills towards the growth of an organization and
continuously upgrade my abilities and professional outlook.
Profile:
• Dynamic and success oriented, actively pursue self-development on both professional
and personal level.
• Responsible and self motivated with excellent Public Relation Skills.
• Ability to interact and relate with a broad spectrum of customers and employees from
different backgrounds.
• Excellent communication, negotiation, analytical and interpersonal skills.
• Flexible, and Self Motivated with a Positive Attitude .
KEY SKILS
• A highly personable and social team member.
• Excellent product knowledge in the areas of Beauty; Tourism, Fashion.
• I show initiative and work well under pressure.
• Excellent interpersonal and negotiating skills for forging external relations.
• Practical knowledge of Microsoft Office and Training.
• Adapt well to challenges: resourceful and innovative
• Ability to collaborate with groups ranging from technology to business
• And Marketing.
• Able to cultivate several projects at the same time.
• High motivated, flexible person with the ability to learn fast and work independently,
• remarkably effective and efficient with minimum supervision
WORK EXPERIENCE Feb 15 till Date

2. Air Arabia Airline
Air Arabia Group
Position: Induction Trainer
Air Arabia is the largest budget airline in the middle east and has being growing since the start of its
Operations
▪ Responsible for managing the training requirements of all departments which includes ground staff and
Crew
▪ Develop a training calendar in line with the company objectives and ensure training delievery as per the
calendar
▪ Enhance the different training programs for various areas including Customer Service, Effective
Management and Need Analysis.
▪ Working in conjunction with the Training Management Team in the follow up and feedback of training
programs.
▪ Instrumental in the new staff induction process of the new employees.
WORK EXPERIENCE Sep 12 till Jan 15
Air Arabia Airline
Air Arabia Group
Position:Cabin Crew
Air Arabia is the largest budget airline in the middle east and has being growing since the start of its
operations.
▪ Responsible for the safety of its passengers.
▪ Control inventory on board.
▪ Preparing the briefings and conducting them.
▪ Housekeeping and health and safety standards to be maintained.
▪ Demonstrate the Safety Procedures.
•Contributing to the inflight experience.

3. WORK EXPERIENCE Oct 11 till Date
Illamasqua
Al Tayer Group Harvey Nichols
Position: Make Up Artist – ILLAMASQUA
Illamasqua is a High End British Brand from the UK .Since its launch it has dressed up all
the celebrities around the world
▪ Maximized sales promotion and brand activities through effective planning in order to achieve the
targets
▪ Control inventory, stock flow, replenishments, took measures to make sure that there is no Stock Loss
▪ Maintain records and prepare weekly, monthly and yearly reports of sales and staff performance.
▪ Develop annual sales forecast and present it to the Brand Manager.
▪ Annalyse the Key Performance Indicators which inturned helped in the improvement of the store and
enhanced the sales
•Ensured that the personal grooming standards of all the employees are maintained as per company
standards
•Coach and delegate staff to improve there overall performance..Monitoring the employees
performance identifying training needs and suggesting the higher management regarding
the training required.
WORK EXPERIENCE
Al Tayer Group of companies March 2010 to Sep 2011
Position : Beauty Consultant Bloomingdales Dubai Mall
n Greet the customers, initiate the sales process, offer them qualified advice on the best products,
n Recommend appropriate products; and promote cross selling with a view to meet the customers needs.
n To achieve budgeted turnover and minimise loss through excellent customer service .
1 Handle the customer’s complains professionally and escalate any serious issues to the manager for
suitable resolution.
2 Implement changes in service standards and sales policies which increase profitability and customer
loyalty for the brand.
3 Motivate self for better performances and train them for further growth.
4 Maintain an up-to-date database of customers visiting the store

4. 5 Control inventory, stock flow, replenishments.
6 Communicate to the customers the information on special offers/promotion events.
7 Update product knowledge, follow latest trends to provide confident and relevant advise to the
customers and gather market intelligence.
2008 - 2010 Kyrgyz Resources Company Bishkek Kyrgyzstan
Position: Secretary and Translator
8 Create and implement plans of the meetings
9 Answer the phone calls
10 Check the daily mail. Meet the guests, visitors, approach them; accompany them in the meetings,
presentations, and provide them excellent translation service,
11Utilize a multimedia and other Software programs for the best results.
12 Translate written material from English language to Kyrgyz and Russian languages.
13 Ensure that the translated version conveys the meaning of the original as clearly as possible.
2007 - 2008 Murza Tours and Travel Company Bishkek Kyrgyzstan
Position :Guide Translator
14 Create a plan of the tours, find an information for the tours; check the company’s email daily,
answer the tourists’ questions, mails about the tours and the division of the company in general.
15 Approach the tourists at the airport, serve them regarding by their needs, take them to the booked
accommodation .
16 Serve the tourists, translate for them, accompany them according to time-table and the guidance
given by the office.
17 Show the tourists as much places as possible, give them full information about the country,
according to the type of the tour.
18 Make a daily report to the office about the daily tours, customers’ needs
19 Work accordingly the customers needs.
EDUCATIONAL QUALIFICATION
20 1993-2004 School Gymnasium (Naryn Region Kyrgyzstan )
21 2004-2005 Hill Country Christian School –Senior Year (San Marcos Texas USA )
22 2005-2006 American University Central Asia International and Comparative Politics Program

5. REFERENCES : Available upon request.
SKILLS
Computer skills:
Expertise in PC software: Microsoft Office (Word, Excel, Power Point)
and Internet Explorer.
Language Skills:
English: written, spoken- fluent
Russian: written, spoken – fluent
Kyrgyz: mother tongue.

6. REFERENCES : Available upon request.
SKILLS
Computer skills:
Expertise in PC software: Microsoft Office (Word, Excel, Power Point)
and Internet Explorer.
Language Skills:
English: written, spoken- fluent
Russian: written, spoken – fluent
Kyrgyz: mother tongue.