H L Pandey is a retired banker seeking assignments in banking operations, asset maintenance, business development, or marketing. He has over 35 years of experience in branch administration, operations management, credit administration, business development, marketing, retail banking, asset management, audit, compliance, and industrial relations. Pandey last worked as a manager for a major scheduled commercial bank in India, supervising banking operations and ensuring quality asset maintenance and compliance. He is proficient in Hindi, English, and has experience working in India and traveling to the US, UK, France, UAE, and Nepal.
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Competent and result oriented professional with experience across Customer Service Management, Sales & Administration, Branch Management, Human Resource Management, Internal Auditing, Quality Assurance, Revenue Generation, Relationship Management, Liaison & Coordination and Team Management.
Competent and result oriented professional with experience across Customer Service Management, Sales & Administration, Branch Management, Human Resource Management, Internal Auditing, Quality Assurance, Revenue Generation, Relationship Management, Liaison & Coordination and Team Management.
1. H L Pandey
Address : N-36, Simplex House, Shri Radha Florance, Near Hotel Nidhivan, VRINDABAN, Mathura 281121(INDIA)
Contact Nos.: +919568333478 ~ E-Mail: hlpandey@yahoo.com
Job Objective
Aiming for assignments in Banking Operations / Maintenance of Quality Assets / Business Development & Marketing with an
organization of high repute
Profile Summary
Versatile, accomplished and result oriented professional with over 35 years of experience in:
~Branch Administration ~Operations Management ~Credit Administration
~Business Development ~Marketing ~Retail Banking
~Asset Management ~Audit and compliance ~Industrial Relations/Collective
Bargaining
~Risk Assessment ~Relationship Management ~Team Management
Remained associated with an ‘A’ Class Scheduled Commercial Bank as Manager. Expertise in designing systems &
procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls.
Developed competency in managing banking operations and implementing innovating strategies to enhance product information,
business volumes and growth. Proficient in ensuring the successful execution of procedures and service standards for business
excellence. Skilled in setting and managing complete branches and resolving IR/ Personnel issues. Demonstrated business
acumen in leading and managing the operations, effectively discharging the functions and achieving higher rate of organic growth.
Distinction of appraising proposals for high value accounts & scrutinizing relevant documents / reports before sanctioning /
disbursing loans, ensuring compliance with organisational credit policies. A result oriented leader with proven expertise in leading
delinquent accounts, recovery planning, effectuating risk policies, managing wide risks and implementing mechanisms to mitigate
risks. Extensive background of performing in complex and challenging environments with proven ability to represent the company
with clients and service providers. An enterprising leader with excellent interpersonal, problem solving and analytical skills.
Organisational Experience
Since Jan’79 Scheduled Commercial Bank, Maharashtra/ UP/ Rajasthan/ Delhi
Growth Path
Joined as Assistant Cashier cum Godown Keeper on 22nd January 1979
Superannuated as (Regional Head-Audit) Manager-AFC on 31st January 2014
Key Result Areas:
• Handling banking operations related to determining financial objectives
• Ensuring optimum utilization of available Budgeted funds towards the accomplishment of overall corporate goals
• Executing systems and automating branch operations in order to increase efficiency of the branch
• Implementing systems, policies & procedures for streamlining the banking operations
• Conceptualizing budgets of branches as well as formulating various action plans to ensure maintenance of quality of assets.
• Performing key role of validating business plans & commercial strategies for maximizing profitability & revenue generation in
line with corporate goals
• Conducting risk analysis and scrutinizing relevant documents before sanctioning / disbursing various kinds of loans ensuring
compliance with organizational credit policies
2. • Performing functions of assessing creditworthiness of clients and taking adequate steps to ensure recovery of dues.
• Monitoring competitor activities and devising effective countermeasures
• Interfacing with key influencers among banks / FIs for ascertaining requirements
• Managing customer centric operations, forwarding client’s instructions to the concerned department & ensuring their
satisfaction by achieving delivery & service quality norms
• Interfacing with clients for understanding their requirements & suggesting the most viable solutions / products and cultivating
relations with them for customer retention & securing repeat business
• Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and
meeting of individual & group targets
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance
amongst team members
• Negotiating and settling disputes with the Union and maintaining discipline & harmonious working environment across all
employee levels
• Initiating various training & development methods for improving productivity, building capability and quality enhancement
• Looking after all retail banking services like Consumer Loans, Vehicle / Asset / Equipment Finance, ATM Operations, etc.
Accomplishments:
• Successfully achieved business growth in an effective manner
• Played a stellar role in increasing revenue substantially
• Identified as Role Model for Management in maintenance of quality of Assets
• Demonstrated excellence in developing the Compliance Culture in the Branches
Education
• MA (English Literature) from Bundelkhand University, Jhansi in 1990
• PG Diploma in Personnel Management from Business Management Association, London in 1983
• B.Sc. (Biology) from Agra University, Agra in 1974
Other Credential
• CAIIB-I from Indian Institute of Bankers, Mumbai in 1992
IT Skills
• Proficient in MS Office (Word, Excel, PowerPoint) & Internet Applications
Personal Details
Date of Birth: 28
th
January, 1954
Address: N-36, Simplex House, Shri Radha Florance, Near Hotel Nidhivan, VRINDABAN, Mathura
281121
Languages Known: Hindi and English
Location Preference: CANADA, UAE, AUSTRALIA, UNITED KINGDOM
Passport No.: K6015279
Valid up to: 25.06.2022
No. of dependants: Two (Mother & Wife)
Marital status: Married
Driving License: Holding a valid DL for LMV No. DL-0420120241670
Foreign Visits Having travelled USA, UK, FRANCE, UAE, NEPAL (Since 1989)
CTC: INR 9.60 Lac (Pre- retirement) excluding usual perquisite admissible to a Banker
3. Expected CTC: Subject to location of Placement and Responsibilities attached to the job
Date of Superannuation: 31.01.2014
Present assignment Monitoring Concurrent Audit of Six Leading Nationalized Banks at Mathura.
My Arabic CV Text:
919968922502
9568333478
hlpandey@yahoo.com
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