Saroj Kumar Malik is seeking an opportunity that allows him to utilize his competencies and contribute to organizational growth. He has a MBA in Marketing and HR with experience as an Assistant Manager at Axis Bank handling customer service, sales, and operations. His educational qualifications include a BBA and he has completed projects related to luxury goods consumption, HR activities, and sales promotion tools. He is proficient in various management and computer skills and is self-motivated with strengths in confidence, sincerity, and adaptability.

1. CURRICULAM VITE – SAROJ KUMAR MALIK
Email – sarojmalik4@gmail.com Address- A/P-Sabalang Kanipara
Contact No – 7209747522 Dist - Kendrapara
MBA- Marketing & HR Pin – 754208, Odisha
Career Objective
To associate with an innovative and vibrant organization, which allows me to put my competencies
to the best use, to add value to the organization and contribute to my overall growth as an individual.
Profile Summary
 A People oriented, multitasking experienced with Distinction award in BBA degree and good
Academic Performer in MBA-Marketing & HR
 Proficient in marketing activities.
 Sound Knowledge in HR Practices
 Proficient in Selling, Customer handling & Manpower training
 Expert in understanding the business requirement.
 Excellent in identifying the needs of organization.
 Expert in Operation and administration.
 Excellent in understanding and analyzing the human behavior.
 Proficient in coordinating and Communicating with the people.
 Conduct the Work Sincerely within Prescribed time Set By Management
Management/Computer Skills
Branch Operations, Cash Management,Tade & Forex Operation, Audit Management, Human
Resource Management, Marketing Management, Sales Management, Advertising and
promotion, Business Development, Customer Service, Customer Relationship Management, ,
Time Management, Communication.
Work Experience
Organization – Axis Bank LTD Role – Customer Service Officer
Designation – Assistant Manager -Operations (15 Month, July 15 – Sept 16)
Job Responsibility
 Handling customer requests and giving good customer services. As well as selling and cross
selling Bank’s Product.
 Providing advisory services to corporate & high net-worth customers on funds management
while maintaining relationship with Key Accounts.
 Supervising Key Areas including Marketing, Business Channel Development, Team
Development, Cost Management, and Revenue Generation.
 Files and Document Management.
 Over all Operations Management
 Vendor Management.
 Customer Data Base Maintain Through E-CRM.
 Understanding business needs and deliver the same.
 Customer Service and Operations: Responsible for timely processing of bank transactions.

2. Educational Qualification
 MBA (2013-15) in Marketing & HR from Birla Institute of Technology, Mesra, Ranchi
77.08%.
 BBA (2010-2013) from Ravenshaw University, Cuttack, Odisha with 70.72 %.
 12th
(2010) from Kendrapara Autonomous College, Kendrapara with 55.66 %.
 10th
(2008) Ramachandra Vidya pitha with 55.62 %.
Project details
1. Project title- ‘Perception of consumers on Luxuries Goods consumption’ (April- 2015)
Detail- The aim of the Project was to identify the major reasons of the consumption of luxuries
goods like branded clothing, watches, electronics, automobiles etc. The results of the study help to
identify key strategies to design the marketing mix of the luxury goods.
2. Project title - ‘A Study of HR activities’ in Heavy Engineering Corporation Ranchi. (May-
2014)
Detail- The study included all the major areas of HR like Recruitment, Selection, Training &
Development, Performance Appraisal, Welfare etc. The results of the project was taken as the
suggestive measures in the Annual general Body meeting of HEC to introduce new concepts like
Performance related pay, E-Payroll, Flextime system.
3. Project title – ‘Various sales promotion tools and its effect on customer purchase
Decision’.
Detail- The aim of the project is to identify various sales promotional tools like, discount, exchange
offer, coupons, etc effect on customer purchase decision.
Achievements/Certificates
 Transportation coordinator In Indian Society of Labour Economics a National Level Event.
 Placement Coordinator in MBA course Period at BIT-Mesra.
 Event Management Coordinator in MPAT-2015 By B-factory IIM-A Alumni.
 Represented my Institute BIT-Mesra, in a Conference at VIT-University Vellore,(Project
coordinator)
 Mess Committee Member, In Hostel,cuttack (2011-12)
 Completed the workshop (How to start a business) a certification program organized by E-
Cell, IIT Bombay and Nuture Talent Academy, hosted by bit-mesra, Ranchi.
 Got Appreciation Certificate for achieving the Business Target Set By Management.
 NISM - National Institute of Securities Market Series V-A Mutual Fund Distributors
Certification Examination.
 Actively participate in academic sports and events.
 Member of cleaning society at college level.

3. Personal Profile
Date of Birth: 04-03-1993
Languages : English, Hindi & Odia, French
Strengths: Hobbies:
 Self Motivated Listening Music
 Confidence Watching Movie
 Sincere Visiting New Places
 Hard work Eating
 Flexibility Reading
 Adaptability Purchasing Clothes
 Interactive
 Quick Learner
Saroj Kumar Malik