Group communication is used for several purposes including sharing information, collecting feedback, arriving at decisions, and solving problems. Group discussions are a common form of group communication used in organizations for decision making and problem solving. There are two categories of group discussions: organizational discussions and discussions as part of a selection process. Organizational discussions use techniques like brainstorming, nominal group technique, and Delphi technique. Group discussions in selection processes have become integral and evaluate candidates on knowledge, communication skills, active listening, clarity of thought, appropriate language, and body language. Group behavior and leadership skills are also assessed. Group discussions can be based on topics or case studies. Meetings serve informal purposes like sharing information or exploring ideas, as well as

1. GROUP COMMUNICATION

2. PURPOSE OF GROUP COMMUNICATION To share and exchange information and ideas To collect information or feedback on any project/policy/scheme To arrive at a decision on important matters

3. To solve a problem which is of concern to the organization as a whole To discuss the issues related to a particular topic in relation to the group itself or for the benefit of a larger audience To elaborate upon any work undertaken or research done in order to elicit feedback

4. GROUP DISCUSSION Group discussions are widely used in many organizations for decision making and problem solving.

5. TWO CATEGORIES OF GROUP DISCUSSION Organizational Group Discussions Group Discussions as a part of a Selection Process

6. ORGANIZATIONAL GROUP DISCUSSIONS Brainstorming Nominal Group Technique Delphi Technique

7. GROUP DISCUSSION AS A PART OF SELECTION PROCESS Group discussion have become an integral part of most selection processes today.

8. Characteristics of Group Discussion Evaluation Components Knowledge Communication skills Active Listening Clarity of Thought and Expression Apt Language Appropriateness of Body Language

9. Group Behaviour Leadership Skills

10. APPROACH TO TOPICS AND CASE STUDIES Group Discussions Based on a Topic Group Discussions Based on a Case Study

11. MEETINGS INFORMAL PURPOSES To communicate important or sensitive information To explore new ideas and concepts To provide feedback To present a report To gain support for an idea, or project

12. DECISION-MAKING PURPOSES To reach a decision To solve a problem To reconcile a conflict To negotiate an agreement To win acceptance for a new idea, plan or system

13. PREPARATION Time Duration Agenda Venue

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