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The Ideal Site
                            A review of the Group Buying and Location Based Services sites that exist today, creates a good premise for understanding,
                            what has happened in the market place, what the current trends are, where those trends will likely extend to in future, and most
                            importantly, where the fundamental gaps are:



                            Past                                           Present                                      Future
                              Rise of social media and social                High user adoption of Group Buying           Networks with a strong mobile
                              networks                                       sites                                        presence will start to adopt Group
Group Buying ... the idea




                              Economy readiness                              Nameplate organizations have                 Buying concepts (foursquare)
                              Advertiser readiness                           created group buying sites of their          Group Buying sites will be forced to
                                 Adoption of online commerce                 own                                          come up with niche offerings for both
                                 (Amazon - eBay) leading to advertiser       Aggregators of deals and couponing           the advertiser and the user, due to
                                 participation in virtual commerce           content have started to show how             pressures from Facebook Places,
                                                                             they can affect some Group Buying            aggregators and to a lesser extent,
                                                                             site brand awareness and pageview            Google Places
                                                                             strategies                                   Heavier adoption of self-serve virtual
                                                                             Location based services sites prove          stores, through Group Buying sites
                                                                             that they are valuable to their unique
                                                                             audience and no clear strategy is in
                                                                             place to surpass this level of adoption




                               Group Buying & Location Based Services                      10                                                  Friday, November 5, 2010
Whatʼs Missing
                            Although all information surrounding group buying and location bases services indicate that those with more experience and
                            larger networks, have been doing extremely well, there are still areas that need adoption and revenue affecting improvements:




                            Walled Gardens: make coupons and deals available to all, regardless of how many people buy the deal. Look into volume
                            discounts if more than “x” number buy into a deal. This allows all advertisers to participate, even those not keen on group
                            buying sites. Making coupons accessible regardless of adoption, means success in even smaller markets.
Group Buying ... the idea




                            Smaller Markets: create a small market strategy. Most Group Buying sites or location based services are focusing on larger
                            cities because their model is dependent on social crowds. Create a strategy that blends “no frills attached” coupons, with group
                            buying concepts.


                            Consistent Incentives: incent the users that exude the behaviour you want from them - sharing content, recommendations,
                            invites, social network klout, etc...


                            Mobile and Tablet Integration: a major reason aggregated sites have been able to make such an impact on hosted Group
                            Buying sites is that many of them do not have a mobile strategy today, and if they do have a mobile app, it is not fully integrated
                            with their other media. The trick is to have your mobile and tablet application usage and downloads reach unsurmountable
                            levels. A true testament to how good you are doing in this space is through measuring how often you are accessed via mobile to
                            aid users in figuring out what they will do at that vey instance of later on in the evening. If they use in when they are in a ‘pinch’
                            that means you gained their loyalty and mindshare. Our web population has already proved their need and demand for instant




                               Group Buying & Location Based Services                         11                                                     Friday, November 5, 2010
gratification and information and the Group Buying sites lacking this element, are neglecting a digital users basic need. (OCR
                            codes should not be forgotten)



                            Niche Buying Sites by Community: meaning university or college campus geared, or even by trade. These sites are already
                            built on a social premise, so building communities around group buying, should come easier


                            Location Based Services: no matter what you do or how you develop within the social commerce space, you cannot get away
                            from location based services, and in fact, mobile anything, is really just this. What most location based services fail at however,
                            is the mapping and plotting functionality. Go beyond the pushpins and displaying the number of km’s between one location to
Group Buying ... the idea




                            the next - although those things are quite important and should still be included in any site, you should also look to add things
                            like step by step directions - make these accessible in your app. instead of forcing your user to access other mapping apps or
                            their browser to get directions. Provide recommendations of other similar locations that are on route that I may be interested in,
                            because of the ratings the location has received and because it is closer to my current location. When showing
                            recommendations, include reviews from my peers and add professional sources, so I can see if the option is a credible and
                            viable one


                            Social Media Integration: you cannot get away from this one, because it lends it self to recommending locations to personal
                            networks or to the “public timeline” on social networks, very naturally. You want to build a strategy that makes it easy for users
                            to synch the activity on your site with their social networks - all of them! (The popular ones). Users will have different followers
                            and networks of friends, depending on the social platform, and because so much of social and mobile commerce is based on
                            user advocacy, you do not want to miss out on opportunities to syndicate your message or your clients message. Today, the
                            only sites that support multiple network syndication are ‘readers’ or feed providers.




                                Group Buying & Location Based Services                       12                                                     Friday, November 5, 2010

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Group Buying Considerations

  • 1. The Ideal Site A review of the Group Buying and Location Based Services sites that exist today, creates a good premise for understanding, what has happened in the market place, what the current trends are, where those trends will likely extend to in future, and most importantly, where the fundamental gaps are: Past Present Future Rise of social media and social High user adoption of Group Buying Networks with a strong mobile networks sites presence will start to adopt Group Group Buying ... the idea Economy readiness Nameplate organizations have Buying concepts (foursquare) Advertiser readiness created group buying sites of their Group Buying sites will be forced to Adoption of online commerce own come up with niche offerings for both (Amazon - eBay) leading to advertiser Aggregators of deals and couponing the advertiser and the user, due to participation in virtual commerce content have started to show how pressures from Facebook Places, they can affect some Group Buying aggregators and to a lesser extent, site brand awareness and pageview Google Places strategies Heavier adoption of self-serve virtual Location based services sites prove stores, through Group Buying sites that they are valuable to their unique audience and no clear strategy is in place to surpass this level of adoption Group Buying & Location Based Services 10 Friday, November 5, 2010
  • 2. Whatʼs Missing Although all information surrounding group buying and location bases services indicate that those with more experience and larger networks, have been doing extremely well, there are still areas that need adoption and revenue affecting improvements: Walled Gardens: make coupons and deals available to all, regardless of how many people buy the deal. Look into volume discounts if more than “x” number buy into a deal. This allows all advertisers to participate, even those not keen on group buying sites. Making coupons accessible regardless of adoption, means success in even smaller markets. Group Buying ... the idea Smaller Markets: create a small market strategy. Most Group Buying sites or location based services are focusing on larger cities because their model is dependent on social crowds. Create a strategy that blends “no frills attached” coupons, with group buying concepts. Consistent Incentives: incent the users that exude the behaviour you want from them - sharing content, recommendations, invites, social network klout, etc... Mobile and Tablet Integration: a major reason aggregated sites have been able to make such an impact on hosted Group Buying sites is that many of them do not have a mobile strategy today, and if they do have a mobile app, it is not fully integrated with their other media. The trick is to have your mobile and tablet application usage and downloads reach unsurmountable levels. A true testament to how good you are doing in this space is through measuring how often you are accessed via mobile to aid users in figuring out what they will do at that vey instance of later on in the evening. If they use in when they are in a ‘pinch’ that means you gained their loyalty and mindshare. Our web population has already proved their need and demand for instant Group Buying & Location Based Services 11 Friday, November 5, 2010
  • 3. gratification and information and the Group Buying sites lacking this element, are neglecting a digital users basic need. (OCR codes should not be forgotten) Niche Buying Sites by Community: meaning university or college campus geared, or even by trade. These sites are already built on a social premise, so building communities around group buying, should come easier Location Based Services: no matter what you do or how you develop within the social commerce space, you cannot get away from location based services, and in fact, mobile anything, is really just this. What most location based services fail at however, is the mapping and plotting functionality. Go beyond the pushpins and displaying the number of km’s between one location to Group Buying ... the idea the next - although those things are quite important and should still be included in any site, you should also look to add things like step by step directions - make these accessible in your app. instead of forcing your user to access other mapping apps or their browser to get directions. Provide recommendations of other similar locations that are on route that I may be interested in, because of the ratings the location has received and because it is closer to my current location. When showing recommendations, include reviews from my peers and add professional sources, so I can see if the option is a credible and viable one Social Media Integration: you cannot get away from this one, because it lends it self to recommending locations to personal networks or to the “public timeline” on social networks, very naturally. You want to build a strategy that makes it easy for users to synch the activity on your site with their social networks - all of them! (The popular ones). Users will have different followers and networks of friends, depending on the social platform, and because so much of social and mobile commerce is based on user advocacy, you do not want to miss out on opportunities to syndicate your message or your clients message. Today, the only sites that support multiple network syndication are ‘readers’ or feed providers. Group Buying & Location Based Services 12 Friday, November 5, 2010