This document outlines the domains and responsibilities of Group 2, which is focused on managing information services at a library. The group is led by Susan O. Pador and has 7 members who handle various public services and outreach roles. The domains covered include access services, readers' advisory, reference/information, patron training, information literacy, public services/outreach, and children's services. For each domain, the document lists the key responsibilities and skills required of staff. The overall aim is to develop and maintain cost-effective information services that meet client and community needs.
The Role of Libraries and Librarians in Information LiteracyPLAI STRLC
*Paper presented during the PLAI-STRLC Regional Conference on Promoting Information Literacy for Lifelong Learning, September 25, 2006 at Capuchin Retreat Center, Lipa City, Batangas
The Role of Libraries and Librarians in Information LiteracyPLAI STRLC
*Paper presented during the PLAI-STRLC Regional Conference on Promoting Information Literacy for Lifelong Learning, September 25, 2006 at Capuchin Retreat Center, Lipa City, Batangas
Ppt.marketing of library and information servicespardeeprattan
About Marketing of library/information services; how to popularize your library; advocacy of library in www world; challenges to libraries in internet era
The Library Then and Now: Its Importance and Relevance to the Present Genera...Fe Angela Verzosa
presented at PAARL’s seminar outreach program on “The Essence of the Library as the Heart of an Educational Institution,” held at St. Augustine School, Iba, Zambales, Philippines on 2006 Sep 28
lecture of Fe Angela M. Verzosa for presentation before the Conference on Library Management in the Philippine Setting: Principles and Best Practices, Villa Caceres Hotel, Naga City, August 16-17, 2012
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Collection evaluation techniques for academic libraries ALISS
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Delivering service quality and satisfying library customers in a changing env...Fe Angela Verzosa
lecture presented at the Lecture-Forum sponsored by the Ninoy Aquino Library and Learning Resource Center of the Polytechnic University of the Philippines (Sta. Mesa, Manila, 26 April 2011), by Fe Angela M. Verzosa
Information Literacy: the 21st Century Skills PLAI STRLC
Paper presented during the PLAI-STRLC Regional Conference on Promoting Information Literacy for Lifelong Learning, September 25, 2006 at Capuchin Retreat Center, Lipa City, Batangas
Personal Competencies Statement, drafted by the members of the Board for Librarians, led by Hon. Corazon M. Nera, and presented at the second consultative workshop meeting held on 5 September 2013, for the formulation of standards and competencies for the library profession, with the end in view of developing a National Competency-based Standards for Librarians (NCBSL).
Ppt.marketing of library and information servicespardeeprattan
About Marketing of library/information services; how to popularize your library; advocacy of library in www world; challenges to libraries in internet era
The Library Then and Now: Its Importance and Relevance to the Present Genera...Fe Angela Verzosa
presented at PAARL’s seminar outreach program on “The Essence of the Library as the Heart of an Educational Institution,” held at St. Augustine School, Iba, Zambales, Philippines on 2006 Sep 28
lecture of Fe Angela M. Verzosa for presentation before the Conference on Library Management in the Philippine Setting: Principles and Best Practices, Villa Caceres Hotel, Naga City, August 16-17, 2012
This presentation includes a Philosophy for Librarianship, the Philippine Librarianship Act of 2003 or R.A. 9246 and Code of Ethics for Filipino Librarians.
Collection evaluation techniques for academic libraries ALISS
Sally Halper, Lead Content Specialist - Business & Management, British Library. An excellent introduction to some really good practical qualitative and quantitative tools including White's brief tests. A bibliography of further readings is also provided.
Delivering service quality and satisfying library customers in a changing env...Fe Angela Verzosa
lecture presented at the Lecture-Forum sponsored by the Ninoy Aquino Library and Learning Resource Center of the Polytechnic University of the Philippines (Sta. Mesa, Manila, 26 April 2011), by Fe Angela M. Verzosa
Information Literacy: the 21st Century Skills PLAI STRLC
Paper presented during the PLAI-STRLC Regional Conference on Promoting Information Literacy for Lifelong Learning, September 25, 2006 at Capuchin Retreat Center, Lipa City, Batangas
Personal Competencies Statement, drafted by the members of the Board for Librarians, led by Hon. Corazon M. Nera, and presented at the second consultative workshop meeting held on 5 September 2013, for the formulation of standards and competencies for the library profession, with the end in view of developing a National Competency-based Standards for Librarians (NCBSL).
Library Media Specialists: Importance, Opportunities and Challengesprimeviewseo1
Discover the crucial role that Library Media Specialists play in promoting literacy and digital fluency among students. Learn about the opportunities...
Information Literacy Practices James Madison Univeristy Library Projectktwoodard81
A comparison between the ACRL Characteristics of Programs of Information Literacy that Illustrate Best Practices and
James Madison University Information Literacy Program for
LIS 764 course.
Information Literacy: Implications for Library PracticeFe Angela Verzosa
Lecture presented at the Information Literacy Forum sponsored by the Cavite Librarians Association held at the Imus Institute, Imus, Cavite, Philippines on 5 December 2008
PRC Resolution No. 1032 series of 2017 - Implementing Rules and Regulations (IRR) of RA 10912 known as the "Continuing Professional Development Act of 2016"
2nd Marina G. Dayrit Lecture Series 2017 with the topic “Libraries and the Internet of Things” on 30 March 2017, 9:00 am to 12:00 pm, at the Asian Institute of Management, 123 Paseo de Roxas, Legazpi Village, Makati City.
Invitation letter to the 2017 Summer Conference with the theme Philippine Libraries in Transformation on 24-26 April 2017 at Haciendas de Naga, Km. 10 Carolina, Uptown Naga City, Camarines Sur.
PAARL's 1st Marina G. Dayrit Lecture Series held at UP's Melchor Hall, 5F, Proctor & Gamble Audiovisual Hall, College of Engineering, on 3 March 2017, with Albert Anthony D. Gavino of Smart Communications Inc. as resource speaker on the topic "Using Big Data to Enhance Library Services"
Lecture presented by Joseph Marmol Yap at PAARL's forum held before the 44th General Assembly on 27 January 2017 at De La Salle University Libraries, Henry Sy. Sr. Hall, Taft Avenue, Manila
PAARL grants annual Awards to foster the professional growth of academic/research librarians and to give recognition for special achievements. Here's the full description of the awards and scholarship programs.
5th Marina G. Dayrit Lecture Series with the theme Recognizing Best Researches: a Colloquium on Philippine Libraries and Librarianship on November 29, 2016, 1:00 p.m., at the National University, M. F. Jhocson St., Sampaloc, Manila
The Philippine Association of Academic/Research Librarians, Inc. (PAARL) is pleased to announce its call for papers for the 2017 Summer Conference with the theme Philippine Libraries in Transformation, to be held on April 24-26, 2016 in Camarines Sur. The call is open to librarians/information professionals, researchers, faculty and graduate students of LIS.
Lecture presented by Christine M. Abrigo at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
Lecture presented by Jonathan A. Pantaleon at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
Lecture presented by Nap Apolinario at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
Lecture presented by Marian Ramos Eclevia at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
Lecture presented by Michelle A. Esteban at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
Lecture presented by Michael A. Pinto at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
Lecture presented by Ana Maria B. Fresnido at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
Lecture presented by Juan Martin Guasch at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.
lecture presented by Elizabeth B. Padilla at the 4th Marina G. Dayrit Lecture Series with the theme "Collection Assessment for Academic Libraries: Case Studies" on September 16, 2016, held at SMX Convention Center, Mall of Asia on the occasion of the 37th Manila International Book Fair
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Group 2 presentation on Competencies for Managing Information Services
1. Group 2: Managing Information
Services
Domains:
Access Services
Readers’ Advisory
Reference/Information
Patron Training
Information Literacy
Public Services/Outreach
Children’s Services
Members:
Susan O. Pador, leader
Elizabeth R. Peralejo
Lourdes Roman
Dolores Carungui
Susan J. Fetalco
Nonila Yauder
Angela Llantino
Members:
Susan O. Pador, leader
Elizabeth R. Peralejo
Lourdes Roman
Dolores Carungui
Susan J. Fetalco
Nonila Yauder
Angela Llantino
2. 1. Access Services
Develops and maintains programs of cost-effective, client-valued information services
that are aligned with the strategic directions of the organization and client group
1.1 Understands and performs the basic operations of the circulation function
1.1 Demonstrates general knowledge of the library automation systems in use and
specific knowledge of the operations that apply to circulation procedures
1.2 Provides the best access tools and tactics to locate items in the collection (via subject heading,
author, title, keyword searches, etc.)
1.3 Facilitates access to information in print, non-print, and digital formats, and utilizes Web tools
and social networking communities to engage with and provide information services to users
1.4 Supports flexible, open access policies for library services, and reviews/revises them as need
arises.
3. 2. Reader’s Advisory
Explains and performs intra- and interlibrary loan procedures, document
delivery, resource sharing, reserves and other information retrieval options
2.1 Assists users with choosing popular and recreational reading, viewing and listening
choices
2.2 Develops strategies and sources to stay well-informed as a readers’ advisory
2.3 Provides search and retrieval of requested information and presents results that are
clear and of appropriate scope
2.4 Demonstrates thorough knowledge of all aspects of the organization that impact users
(mission and vision, policies and procedures, collections and services and system-wide
4. 3. Reference / Information
Understands the essential characteristics of reference service in order
to assist, advise, and instruct users in the use of primary resources
3.1 Demonstrates the ability to utilize a collection of reference resources to answer/meet users’
needs
3.2 Anticipates and maintains awareness of users’ needs through reference interviews, research
surveys, complaint logs and other means in order to evaluate the effectiveness of current
services and improve services and practices
3.3 Facilitates users’ requests for information, and provides search and retrieval of requested
information and presents results that are clear and of appropriate scope
3.4 Demonstrates knowledge of current reference and research practices and tools
3.5 Evaluates the success of the reference service through feedback from staff, users and other
stakeholders
5. 4. Patron Training
Develops and implements training programs to educate the library users
on the use of the library and its resources
4.1 Applies or incorporates the principles of learning theories as well as instructional design
including educational technologies into user education
4.2 Develops learning modules and instructional materials to fulfill objectives of the patron
training programs
4.3 Provides formal and informal bibliographic instruction and assistance to build patron skills
of library use and familiarity with the library’s collections
4.4 Works with partners in providing engaging and effective instructional materials and/or
curriculum-based teaching modules
4.5 Assists users on the public access computers with learning basic technology skills and in
accessing/navigating the Internet
4.6 Develop, acquires and promotes gaming and game-based programs as part of library
programming to enhance computer/visual/media literacy of library users
6. 5. Information Literacy
Develops, designs, implements, and assesses the library’s
information literacy program
5.1 Demonstrates familiarity with Information Literacy standards and applies these
to the library’s information literacy programs
5.2 Develops training programs to build information literacy skills and to meet other
educational needs of users in order to promote their lifelong learning
5.3 Demonstrates the ability to evaluate information literacy program’s outcomes
and adapt them to improve future content and delivery
5.4 Promotes the library as a center of lifelong learning for the community
7. 6. Public Services / Outreach
Designs and implements public services to meet the needs and interests
of the community and aligns all outreach efforts with the library’s overall
goals and objectives
6.1 Determines the particular needs of each target audience and designs a variety of
programs and services appropriate to them
6.2 Defines and implements outreach services for the library community to increase use of
library services and to reach underserved population
6.3 Identifies individuals and groups not adequately served (PWDs, homebound,
institutionalized, remote)
8. 7. Children’s Services
Designs and implements library services to meet the needs and
interests of children in the community and aligns all outreach efforts with
the library’s overall goals and objectives
7.1 Articulates and communicates to stakeholders the needs of children to receive quality
library service
7.2 Defines and implements outreach services to increase children’s and families’ use of
library services
7.3 Establishes and pursues strategies to stay informed about current and relevant
information resources to meet children’s evolving needs
7.4 Uses Web tools and social networking communities to engage with and provide age-