The document provides guidelines for proper business introductions including shaking hands firmly, making eye contact, and repeating the other person's name. It recommends looking at and stating the name of the person being introduced first, then looking at and stating the name of the person being introduced to. Examples are given for introducing a client to a supervisor and vice versa. Additional tips include mentioning a point of mutual interest, addressing people by rank rather than gender, and following social cues on a first name basis. Common faux pas to avoid are also outlined such as wearing a name tag on the wrong side or not shaking hands properly.

1. Greetings & Introductions

19. You will add confidence and poise to your business introductions and gain a competitive edge if you… Know the guidelines!

20. Thank you.