1. The document provides guidelines for proper introductions in a corporate setting. It outlines three key steps: projecting warmth and confidence, introducing strangers first, and being mindful of titles. 2. When introducing oneself, maintain eye contact, state your full name and optionally your position, and repeat the other person's name back to them. 3. When introducing others, consider seniority and introduce the higher-ranking person first. If equal ranks, introduce the stranger first to make them feel welcome. Use formal titles like "Mr." or a professional title until told otherwise.

1. Corporate Etiquette
Steps to Make Introductions

2. Steps to Make Introductions
› The following are the three steps that you should use to introduce yourself effectively
while meeting someone for the first time:
1. Cast Warmth and Confidence
2. Start with Introducing Strangers First
3. Be Mindful of Titles

3. 1- Cast Warmth and Confidence
› The first and most important step of making introductions as well as while introducing
oneself is to project great warmth towards the other person and to project great
confidence.
› It is also crucial that while introducing yourself you pay great attention to your body
language.
› This is because people may deduce many things about you from your body
language.

4. Cont. …
› The following are a few guidelines to keep in mind while introducing yourself:
1. With respect to body language during introductions, you should always maintain a straight
posture, relax and always maintain solid eye contact with the other person you are introducing
yourself to.
2. Introduce yourself by stating your first and last name. You could also include stating your
position in your company depending upon the situation.
3. After the other person states his/her name, you should always make sure that you repeat it in
acknowledgment. When you repeat their name, it makes them feel special and they realize that
you heard their introduction.

5. 2- Start with Introducing Strangers First
› You should always bear in mind that first meetings with someone may not always be
about introducing yourself.
› There may be situations where you may be required to introduce many different
people to each other.
› This may include situations where you may be a link to introducing two strangers to
one another.

6. Cont. …
› Some guidelines to keep in mind while introducing others:
1. Know the seniority and pecking order amongst the people being introduced, you should always
remember that in business, you should always introduce people based on the person’s seniority in a
company; regardless of age and gender.
2. Always introduce a person with the lesser hierarchical position to the person with the higher
hierarchical position, you should always keep in mind to mention the name of the person with the
higher status first.
› For Example: “President Smith, I would like you to meet Kate Duncan. She’s the head of the Learning and
Development Department. Ms. Duncan, this is President James Smith.”
3. Keep in mind that you should always introduce strangers first, if you are in a situation where you are
introducing two people of equal rank to one another, then you should always start with the person
that you don’t know. Starting with the stranger’s introduction first would make the newcomer feel
welcome.

7. 3- Be Mindful of Titles
› While introducing yourself as well as introducing others, you should always be very
careful and mindful of the titles of the people involved in the first meeting.
› You should always remember a ground rule that unless and until someone
specifically asks you to use their first name, you should always stick to using formal
address while introducing yourself to them or introducing others.
– For Example: “Mr. Whittaker” or “Vice-president Howard Jones”.

8. It is crucial that you understand that you have one and only one chance to make a good first
impression on someone!
Let us now look at a real life example to understand how to introduce oneself and others.

9. Gary Botham is a Regional Head at Oswald
Inc.

10. Berko Falana is the newly promoted
President of Human Resources at Oswald
Inc.

11. Berko will be visiting Gary’s regional office for
the first time as a courtesy call after his
promotion.
Its Gary’s responsibility to give a brief
overview of the regional office’s working to
Berko

12. Let us look at how Gary makes the introductions and introduces various people to Berko
keep in line with the norms of ‘Corporate Etiquette’.

13. Good Morning, Mr. Falana! My name is Gary
Botham. I am the Regional Head.

14. Pleased to meet you too, Mr. Falana!
It’s nice to meet you, Gary.

15. President Falana, I would like you to meet
Robert Atkinson. He’s the President of
Operations Department. Mr. Atkinson, this is
President Berko Falana.

16. President Falana, I would also like you to
meet Hazel Clooney. She’s the Project
Manager in the Operations Department. Ms.
Clooney, this is President Berko Falana.

17. It is pleasure to meet you,
Mr. Falana.
Please to meet you, Hazel.

18. Contact us on;
ossama.motawae@eurekaeg.com
+201023985680