SlideShare a Scribd company logo
Greg Thompson Resume Notes:
New restaurant openings - Directed Culinary Operations Training for new restaurants and remodel/relocations
for more than 20 domestic locations plus Shanghai, China, Beijing, China and MexicoCity, Mexico. Planning
and execution of equipment delivery and set up, liaison with Project and Construction Management during
planning and completion of build out (punch list management and interaction with trades).
Full P&L responsibility for operations of 3 to 7 million dollars annually. Cost of goodssold, Labor cost, facility
repairs and cleaning/ware washing - budgeting and development of forecast.
Recruiting, selection and trainingof ExecutiveChefs, Managers and hourly staff. Succession planningand
internal promotions.
Planning and execution of marketing events both on and off premises, media appearances, cookingclasses,
menu training video presentations/webinar content, Social media marketing.
Culinary demonstrations of new menu items and techniques for Executive Teams and Directors of Operations.
Development of company specific Food Safety Awareness Programfor all employees. Management of ServSafe
training and certification.
Development, planning and testing of recipe changesand roll out/development of new menu items.
Auditing and troubleshooting of operationsto improve guestexperience - facilities, food quality, accountability
and financial performance.
HR management – Progressive discipline, performance evaluations, new hire orientations and performance
action planning.
Mentoring of Executive Chefs, Managers and hourly staff members, ChangeManagement.
Inventory controls, POS reportingand tracking of theoretical vs. actual sales.
Certified in ServSafe, Advanced wine knowledge and Alcohol Service, Adult and Pediatric CPR, and Red Cross
First Aid.
GREG THOMPSON
Gregthompson2016@gmail.com|Cell: 914.830.2625|8435 Kelsall Drive | Orlando, Fl 32832 |
EXECUTIVE CHEF
Professional Summary
Dedicated leader with 15+ years of experience guiding teams, developing talent, and executing strategies aligned with
corporate goals that drive revenue and increase profitability. Adept at meeting critical deadlines and ensuring customer
service exceeds expectations. Exceptional communicator with strong negotiation, problem resolution, and client needs
assessment aptitude. Recognized commitment to pursue continuous process, personnel, and operational efficiency
improvements effecting positive organizational change. Influential manager with sincere commitment to people
development, demonstrated talent building, and cultivating cohesive, positively focused cross-functional teams.
AREAS OF EXPERTISE
Operations Management ● Strategic Planning ● Staff Training & Development ● Budgeting ● P&L Management
Cost Accounting ● Multi-Unit Management ● Customer Relationships
P ROF E SSIONA L E XP E RIE NC E
DEL FRISCO’S DOUBLE EAGLE STEAK HOUSE, ORLANDO, FL May 2015 to Present
EXECUTIVE CHEF
 Oversee Culinary Operations for new store opening at International Drive location in Orlando Florida.
 Planning and execution of equipment delivery and set up, liaison with Project and Construction Management
during planning and completion of build out (punch list management and interaction with trades).
 Full P&L responsibility for Cost of goods sold, Labor cost, facility repairs and cleaning/ware washing - budgeting
and development of forecast.
 Recruiting, selection and training of hourly staff. Succession planning and internal promotions.
 Planning and execution of marketing events both on and off premises, media appearances, Social media
marketing.
 Auditing and troubleshooting of operations to improve guest experience - facilities, food quality, accountability and
financial performance.
 HR management – Progressive discipline, performance evaluations, new hire orientations and performance action
planning.
 Mentoring of Sous Chefs, Managers and hourly staff members, Change Management.
 Inventory controls, POS reporting and tracking of theoretical vs. actual sales.
HOPE HAVEN INC. September2013 to April 2015
VICE PRESIDENT, FOOD SERVICES
Oversee Food Service Operations for Hope Haven, a Therapeutic Community serving people recovering from alcohol and
substance dependence located in Charlotte, NC.
 Plan and direct vocational training programs in food preparation, catering, food safety and nutrition.
 Production support in providing 400 meals plus breaks daily using vocational trainees as the workforce.
 Developed a Food Safety Education Program aimed to reduce food loss, increase food quality, and improved health
and safety awareness.
 Adapt meals for clients as required by dietary restrictions, diabetic, gluten free, food allergens, and vegan.
 Implemented Nutritional Awareness Program with the intention of delivering freshly prepared local produce to residents
“Farm to Table”
 Management of our own garden providing residents with freshly grown produce and provide residents with horticultural
training.
 Purchasing of food and supplies, effective cost analysis with goal of maximization of purchasing power.
 Maintain facility and provide a high level of cleanliness and sanitation at multiple locations on campus.
 Supervise Food Services Department management faculty; Kitchen Manager and Catering Manager.
 Evaluate the performance of Kitchen Manager and Catering Manager.
 Update and Evolve Culinary Training and Procedures Manual for residents.
 Advise President on formulation and implementation of food services policies and procedures; interpret and
communicate policy to other staff and residents.
 Created and implemented food service program, policies and procedures for newly opened location; Serenity House
located in Concord, NC.
 Develop and execute marketing strategy with the aim of enhancing catering revenue, strengthening brand recognition
and improved retention of existing customers.
 Plan and coordinate culinary special events, galas, fundraisers, cooking demos, and cooking classes
 Negotiate vendor services, ensure competitive pricing, service quality and update providers and products.
MORTON’S THE STEAKHOUSE March 1997 to June 2013
REGIONAL EXECUTIVE CHEF 2010 - 2013
Promoted to direct operations for Morton’s east coast region. Charged with identifying process gaps and cost saving
initiatives. Conducted performance reviews and developed staff trainings for all levels. Supported Corporate Chefs, Regional
Chefs, and Directors to ensure restaurants align with set corporate goals and adhere to Morton’s culinary direction.
 Executed kitchen audits that serve as performance indicators, and allow for troubleshooting and recommendations that
position restaurants to pass inspection and drive quality assurance.
 Created quantified systems for measuring training certifications that served to improve retention of qualified chefs.
 Developed a Food Safety Education Program aimed to reduce food loss, increase food quality, and improve Health
Department Inspection scores
 Selected to lead new opening operations for Mexico City, Shanghai, Beijing, as well as other domestic locations, facilitate
management and staff level trainings that align with corporate policies and service expectations.
 Recipe development, testing and rollout to field operations.
 Development of training curriculum for Chefs and Managers
 Deployed certification programs that propelled staff to advancement and increased skills.
 Served as key point of contact and support during Landry’s Inc. buyout of Morton’s Steakhouse
EXECUTIVE CHEF 1997 - 2010
Advanced rapidly through a series of increasingly responsible leadership roles and served as Executive Chef for Charlotte,
Great Neck, New York City, and Stamford locations. Delivered quality direction, menu planning and full P&L oversight for
Morton’s The Steakhouse restaurants. Managed professional chefs, utility workers, and maintenance team members in
addition to service staff.
 Maintain standard of a high level of cleanliness to improve guest experience and maintain food safety.
 Produced revenue by altering menu items periodically and consistently delivering excellent food quality and
presentation.
SFUZZI “AN ITALIAN BISTRO” 1994 to 1997
EXECUTIVE CHEF
Executive Chef at The World Financial Center Atrium New York, NY A high volume casual restaurant, on and off premises
catering and ‘Grab and Go” deli operations
 Directly supervised daily operations, Managed 3 Sous Chefs, Pastry Chef, Butcher and an Executive Steward
 Recipe Development and implementation.
 Creation and execution of daily specials; Entrée, Fish, Pasta, Pizza, Salad and Dessert
 Labor, Food and Supplies cost controls including the planning and execution of large catering functions 800 – 2000
persons
 Succession Planning and development of promotable Sous Chef candidates
LOEW’S HOTELS 1993 to 1994
EXECUTIVE SOUS CHEF
Daily operations supervision at The Lexington Avenue Grill in the Loew’s NY Hotel (Union staff management}
Regional American Cuisine
E D U C A TION
AOS - The Culinary Institute of America – Hyde Park, NY
Dean’s List - Perfect Attendance Certificate
Greg Thompson Resume Notes:
New restaurant openings - Directed Culinary Operations Training for new restaurants and remodel/relocations
for more than 20 domestic locations plus Shanghai, China, Beijing, China and MexicoCity, Mexico. Planning
and execution of equipment delivery and set up, liaison with Project and Construction Management during
planning and completion of build out (punch list management and interaction with trades).
Full P&L responsibility for operations of 3 to 7 million dollars annually. Cost of goodssold, Labor cost, facility
repairs and cleaning/ware washing - budgeting and development of forecast.
Recruiting, selection and trainingof ExecutiveChefs, Managers and hourly staff. Succession planningand
internal promotions.
Planning and execution of marketing events both on and off premises, media appearances, cookingclasses,
menu training video presentations/webinar content, Social media marketing.
Culinary demonstrations of new menu items and techniques for Executive Teams and Directors of Operations.
Development of company specific Food Safety Awareness Programfor all employees. Management of ServSafe
training and certification.
Development, planning and testing of recipe changesand roll out/development of new menu items.
Auditing and troubleshooting of operationsto improve guestexperience - facilities, food quality, accountability
and financial performance.
HR management – Progressive discipline, performance evaluations, new hire orientations and performance
action planning.
Mentoring of Executive Chefs, Managers and hourly staff members, ChangeManagement.
Inventory controls, POS reportingand tracking of theoretical vs. actual sales.
Certified in ServSafe, Advanced wine knowledge and Alcohol Service, Adult and Pediatric CPR, and Red Cross
First Aid.

More Related Content

What's hot

Alejandro brand cfbm_aug 9,2015
Alejandro brand cfbm_aug 9,2015Alejandro brand cfbm_aug 9,2015
Alejandro brand cfbm_aug 9,2015
Alejandro Brand CFBM
 
Resume / CV
Resume / CVResume / CV
Resume / CV
Steven Roberts
 
Raafat mokhtar
Raafat mokhtar Raafat mokhtar
Raafat mokhtar
RaafatMokhtar1
 
RESUME_ALI_DAYOUB
RESUME_ALI_DAYOUBRESUME_ALI_DAYOUB
RESUME_ALI_DAYOUBAli Dayoub
 
Michael Quebedeaux
Michael QuebedeauxMichael Quebedeaux
Michael Quebedeauxmquebedeaux
 
RESUME_--MUHAMMAD_SHUJAAT_--ALL.PDF
RESUME_--MUHAMMAD_SHUJAAT_--ALL.PDFRESUME_--MUHAMMAD_SHUJAAT_--ALL.PDF
RESUME_--MUHAMMAD_SHUJAAT_--ALL.PDFShujaat Qadri
 
Raafat mokhtar cv مدير اغذية ومشروبات
Raafat mokhtar cv مدير اغذية ومشروبات Raafat mokhtar cv مدير اغذية ومشروبات
Raafat mokhtar cv مدير اغذية ومشروبات
RaafatMokhtar1
 
BG Management Resume
BG Management ResumeBG Management Resume
BG Management ResumeBrian Guevara
 
Executive Chef
Executive Chef Executive Chef
Executive Chef
ebenezer acquaah
 
Cv مدير اغذية ومشروبات جاهز
Cv مدير اغذية ومشروبات جاهزCv مدير اغذية ومشروبات جاهز
Cv مدير اغذية ومشروبات جاهز
RaafatMokhtar1
 
-$ademic and Professional Qualification-cv-2.docx(west)
-$ademic and Professional                    Qualification-cv-2.docx(west)-$ademic and Professional                    Qualification-cv-2.docx(west)
-$ademic and Professional Qualification-cv-2.docx(west)Karen Helene Ulltveit-Moe
 

What's hot (19)

saroj_CV
saroj_CVsaroj_CV
saroj_CV
 
CV_final
CV_finalCV_final
CV_final
 
Balaji CV
Balaji CVBalaji CV
Balaji CV
 
RICHARD WALTERS- RESUME
RICHARD WALTERS- RESUMERICHARD WALTERS- RESUME
RICHARD WALTERS- RESUME
 
CV RIAAN VAN EYK
CV RIAAN VAN EYKCV RIAAN VAN EYK
CV RIAAN VAN EYK
 
Alejandro brand cfbm_aug 9,2015
Alejandro brand cfbm_aug 9,2015Alejandro brand cfbm_aug 9,2015
Alejandro brand cfbm_aug 9,2015
 
Resume / CV
Resume / CVResume / CV
Resume / CV
 
Raafat mokhtar
Raafat mokhtar Raafat mokhtar
Raafat mokhtar
 
Tarun Verma
Tarun VermaTarun Verma
Tarun Verma
 
Gopal Singh Mehta CV
Gopal Singh Mehta  CVGopal Singh Mehta  CV
Gopal Singh Mehta CV
 
RESUME_ALI_DAYOUB
RESUME_ALI_DAYOUBRESUME_ALI_DAYOUB
RESUME_ALI_DAYOUB
 
Michael Quebedeaux
Michael QuebedeauxMichael Quebedeaux
Michael Quebedeaux
 
RESUME_--MUHAMMAD_SHUJAAT_--ALL.PDF
RESUME_--MUHAMMAD_SHUJAAT_--ALL.PDFRESUME_--MUHAMMAD_SHUJAAT_--ALL.PDF
RESUME_--MUHAMMAD_SHUJAAT_--ALL.PDF
 
ziadcvnew3-5
ziadcvnew3-5ziadcvnew3-5
ziadcvnew3-5
 
Raafat mokhtar cv مدير اغذية ومشروبات
Raafat mokhtar cv مدير اغذية ومشروبات Raafat mokhtar cv مدير اغذية ومشروبات
Raafat mokhtar cv مدير اغذية ومشروبات
 
BG Management Resume
BG Management ResumeBG Management Resume
BG Management Resume
 
Executive Chef
Executive Chef Executive Chef
Executive Chef
 
Cv مدير اغذية ومشروبات جاهز
Cv مدير اغذية ومشروبات جاهزCv مدير اغذية ومشروبات جاهز
Cv مدير اغذية ومشروبات جاهز
 
-$ademic and Professional Qualification-cv-2.docx(west)
-$ademic and Professional                    Qualification-cv-2.docx(west)-$ademic and Professional                    Qualification-cv-2.docx(west)
-$ademic and Professional Qualification-cv-2.docx(west)
 

Viewers also liked

Time To Live Specifications
Time To Live SpecificationsTime To Live Specifications
Time To Live SpecificationsPaul Chen
 
Treinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PL
Treinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PLTreinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PL
Treinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PL
Leandro Alves Bonfim
 
Leh we make Salone grow
Leh we make Salone growLeh we make Salone grow
Leh we make Salone growMemuna Forna
 
El 1er. mandamiento
El 1er. mandamientoEl 1er. mandamiento
El 1er. mandamientoJesusDonjuan
 
Avaliação diagnóstica. língua inglesa
Avaliação diagnóstica. língua inglesaAvaliação diagnóstica. língua inglesa
Avaliação diagnóstica. língua inglesaAdilson P Motta Motta
 
Andrzej Cv........
Andrzej Cv........Andrzej Cv........
Andrzej Cv........and2104
 
Chef Gregory Webb Career Brief August 3rd, 2011
Chef Gregory Webb Career Brief August 3rd, 2011Chef Gregory Webb Career Brief August 3rd, 2011
Chef Gregory Webb Career Brief August 3rd, 2011gregorywebb
 

Viewers also liked (11)

Time To Live Specifications
Time To Live SpecificationsTime To Live Specifications
Time To Live Specifications
 
Treinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PL
Treinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PLTreinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PL
Treinamento de Assistência de Hardware dos Sistemas ThinkPad Tablet RTT08 - PL
 
Embarazo
EmbarazoEmbarazo
Embarazo
 
Filming schedule
Filming scheduleFilming schedule
Filming schedule
 
pankaj 12
pankaj 12pankaj 12
pankaj 12
 
Leh we make Salone grow
Leh we make Salone growLeh we make Salone grow
Leh we make Salone grow
 
El 1er. mandamiento
El 1er. mandamientoEl 1er. mandamiento
El 1er. mandamiento
 
Avaliação diagnóstica. língua inglesa
Avaliação diagnóstica. língua inglesaAvaliação diagnóstica. língua inglesa
Avaliação diagnóstica. língua inglesa
 
update cv 2015
update cv 2015update cv 2015
update cv 2015
 
Andrzej Cv........
Andrzej Cv........Andrzej Cv........
Andrzej Cv........
 
Chef Gregory Webb Career Brief August 3rd, 2011
Chef Gregory Webb Career Brief August 3rd, 2011Chef Gregory Webb Career Brief August 3rd, 2011
Chef Gregory Webb Career Brief August 3rd, 2011
 

Similar to GREG THOMPSON Resume 2016

Jason Lee_Resume
Jason Lee_ResumeJason Lee_Resume
Jason Lee_ResumeJason Lee
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director m
Ray Gantus
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director m
Ray Gantus
 
PROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEF
PROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEFPROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEF
PROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEF
Patrick Harrison CFE,FMP
 
Bernard S Murphy 2015A
Bernard S Murphy 2015ABernard S Murphy 2015A
Bernard S Murphy 2015ABernie Murphy
 
Drake, Adam - Resume Final
Drake, Adam - Resume FinalDrake, Adam - Resume Final
Drake, Adam - Resume FinalAdam Drake
 
Tarek Saleh Most Recent Resume final 2
Tarek Saleh Most Recent Resume final 2Tarek Saleh Most Recent Resume final 2
Tarek Saleh Most Recent Resume final 2Tarek Saleh
 
Douglas Vandeven Resume
Douglas Vandeven ResumeDouglas Vandeven Resume
Douglas Vandeven ResumeDoug Vandeven
 
Adel Kayed CV
Adel Kayed CVAdel Kayed CV
Adel Kayed CV
Adel Kayed
 
Professional MPR Resume for Tracey Czajkowski (1)
Professional MPR Resume for Tracey Czajkowski (1)Professional MPR Resume for Tracey Czajkowski (1)
Professional MPR Resume for Tracey Czajkowski (1)Tracey Czajkowski
 
Professional mpr resume for tracey czajkowski (1)
Professional mpr resume for tracey czajkowski (1)Professional mpr resume for tracey czajkowski (1)
Professional mpr resume for tracey czajkowski (1)
Tracey Czajkowski
 
Jose Rosario Resume 1
Jose  Rosario Resume 1Jose  Rosario Resume 1
Jose Rosario Resume 1Jose Rosario
 
Jose Rosario Resume 1
Jose  Rosario Resume 1Jose  Rosario Resume 1
Jose Rosario Resume 1Jose Rosario
 
Resume Brad Feffer 2016
Resume Brad Feffer 2016Resume Brad Feffer 2016
Resume Brad Feffer 2016
Brad Feffer
 

Similar to GREG THOMPSON Resume 2016 (20)

Jason Lee_Resume
Jason Lee_ResumeJason Lee_Resume
Jason Lee_Resume
 
KamelAElkadri
KamelAElkadriKamelAElkadri
KamelAElkadri
 
Tejeshwar Yadav
Tejeshwar YadavTejeshwar Yadav
Tejeshwar Yadav
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director m
 
Gantus ray regional director m
Gantus ray regional director mGantus ray regional director m
Gantus ray regional director m
 
PROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEF
PROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEFPROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEF
PROFESSIONAL FOOD SERVICE DIRECTOR | EXPERIENCED EXECUTIVE CHEF
 
Bernard S Murphy 2015A
Bernard S Murphy 2015ABernard S Murphy 2015A
Bernard S Murphy 2015A
 
Drake, Adam - Resume Final
Drake, Adam - Resume FinalDrake, Adam - Resume Final
Drake, Adam - Resume Final
 
prawin resume (1)3
prawin resume (1)3prawin resume (1)3
prawin resume (1)3
 
Tarek Saleh Most Recent Resume final 2
Tarek Saleh Most Recent Resume final 2Tarek Saleh Most Recent Resume final 2
Tarek Saleh Most Recent Resume final 2
 
Douglas Vandeven Resume
Douglas Vandeven ResumeDouglas Vandeven Resume
Douglas Vandeven Resume
 
Adel Kayed CV
Adel Kayed CVAdel Kayed CV
Adel Kayed CV
 
Ashraf Perwaiz DOX 1
Ashraf Perwaiz DOX 1Ashraf Perwaiz DOX 1
Ashraf Perwaiz DOX 1
 
Professional MPR Resume for Tracey Czajkowski (1)
Professional MPR Resume for Tracey Czajkowski (1)Professional MPR Resume for Tracey Czajkowski (1)
Professional MPR Resume for Tracey Czajkowski (1)
 
Professional mpr resume for tracey czajkowski (1)
Professional mpr resume for tracey czajkowski (1)Professional mpr resume for tracey czajkowski (1)
Professional mpr resume for tracey czajkowski (1)
 
Jose Rosario Resume 1
Jose  Rosario Resume 1Jose  Rosario Resume 1
Jose Rosario Resume 1
 
Jose Rosario Resume 1
Jose  Rosario Resume 1Jose  Rosario Resume 1
Jose Rosario Resume 1
 
Nelson Hernandez Resume-2
Nelson Hernandez Resume-2Nelson Hernandez Resume-2
Nelson Hernandez Resume-2
 
Resume Brad Feffer 2016
Resume Brad Feffer 2016Resume Brad Feffer 2016
Resume Brad Feffer 2016
 
Resume
ResumeResume
Resume
 

GREG THOMPSON Resume 2016

  • 1. Greg Thompson Resume Notes: New restaurant openings - Directed Culinary Operations Training for new restaurants and remodel/relocations for more than 20 domestic locations plus Shanghai, China, Beijing, China and MexicoCity, Mexico. Planning and execution of equipment delivery and set up, liaison with Project and Construction Management during planning and completion of build out (punch list management and interaction with trades). Full P&L responsibility for operations of 3 to 7 million dollars annually. Cost of goodssold, Labor cost, facility repairs and cleaning/ware washing - budgeting and development of forecast. Recruiting, selection and trainingof ExecutiveChefs, Managers and hourly staff. Succession planningand internal promotions. Planning and execution of marketing events both on and off premises, media appearances, cookingclasses, menu training video presentations/webinar content, Social media marketing. Culinary demonstrations of new menu items and techniques for Executive Teams and Directors of Operations. Development of company specific Food Safety Awareness Programfor all employees. Management of ServSafe training and certification. Development, planning and testing of recipe changesand roll out/development of new menu items. Auditing and troubleshooting of operationsto improve guestexperience - facilities, food quality, accountability and financial performance. HR management – Progressive discipline, performance evaluations, new hire orientations and performance action planning. Mentoring of Executive Chefs, Managers and hourly staff members, ChangeManagement. Inventory controls, POS reportingand tracking of theoretical vs. actual sales. Certified in ServSafe, Advanced wine knowledge and Alcohol Service, Adult and Pediatric CPR, and Red Cross First Aid.
  • 2. GREG THOMPSON Gregthompson2016@gmail.com|Cell: 914.830.2625|8435 Kelsall Drive | Orlando, Fl 32832 | EXECUTIVE CHEF Professional Summary Dedicated leader with 15+ years of experience guiding teams, developing talent, and executing strategies aligned with corporate goals that drive revenue and increase profitability. Adept at meeting critical deadlines and ensuring customer service exceeds expectations. Exceptional communicator with strong negotiation, problem resolution, and client needs assessment aptitude. Recognized commitment to pursue continuous process, personnel, and operational efficiency improvements effecting positive organizational change. Influential manager with sincere commitment to people development, demonstrated talent building, and cultivating cohesive, positively focused cross-functional teams. AREAS OF EXPERTISE Operations Management ● Strategic Planning ● Staff Training & Development ● Budgeting ● P&L Management Cost Accounting ● Multi-Unit Management ● Customer Relationships P ROF E SSIONA L E XP E RIE NC E DEL FRISCO’S DOUBLE EAGLE STEAK HOUSE, ORLANDO, FL May 2015 to Present EXECUTIVE CHEF  Oversee Culinary Operations for new store opening at International Drive location in Orlando Florida.  Planning and execution of equipment delivery and set up, liaison with Project and Construction Management during planning and completion of build out (punch list management and interaction with trades).  Full P&L responsibility for Cost of goods sold, Labor cost, facility repairs and cleaning/ware washing - budgeting and development of forecast.  Recruiting, selection and training of hourly staff. Succession planning and internal promotions.  Planning and execution of marketing events both on and off premises, media appearances, Social media marketing.  Auditing and troubleshooting of operations to improve guest experience - facilities, food quality, accountability and financial performance.  HR management – Progressive discipline, performance evaluations, new hire orientations and performance action planning.  Mentoring of Sous Chefs, Managers and hourly staff members, Change Management.  Inventory controls, POS reporting and tracking of theoretical vs. actual sales. HOPE HAVEN INC. September2013 to April 2015 VICE PRESIDENT, FOOD SERVICES Oversee Food Service Operations for Hope Haven, a Therapeutic Community serving people recovering from alcohol and substance dependence located in Charlotte, NC.  Plan and direct vocational training programs in food preparation, catering, food safety and nutrition.  Production support in providing 400 meals plus breaks daily using vocational trainees as the workforce.  Developed a Food Safety Education Program aimed to reduce food loss, increase food quality, and improved health and safety awareness.  Adapt meals for clients as required by dietary restrictions, diabetic, gluten free, food allergens, and vegan.  Implemented Nutritional Awareness Program with the intention of delivering freshly prepared local produce to residents “Farm to Table”  Management of our own garden providing residents with freshly grown produce and provide residents with horticultural training.
  • 3.  Purchasing of food and supplies, effective cost analysis with goal of maximization of purchasing power.  Maintain facility and provide a high level of cleanliness and sanitation at multiple locations on campus.  Supervise Food Services Department management faculty; Kitchen Manager and Catering Manager.  Evaluate the performance of Kitchen Manager and Catering Manager.  Update and Evolve Culinary Training and Procedures Manual for residents.  Advise President on formulation and implementation of food services policies and procedures; interpret and communicate policy to other staff and residents.  Created and implemented food service program, policies and procedures for newly opened location; Serenity House located in Concord, NC.  Develop and execute marketing strategy with the aim of enhancing catering revenue, strengthening brand recognition and improved retention of existing customers.  Plan and coordinate culinary special events, galas, fundraisers, cooking demos, and cooking classes  Negotiate vendor services, ensure competitive pricing, service quality and update providers and products. MORTON’S THE STEAKHOUSE March 1997 to June 2013 REGIONAL EXECUTIVE CHEF 2010 - 2013 Promoted to direct operations for Morton’s east coast region. Charged with identifying process gaps and cost saving initiatives. Conducted performance reviews and developed staff trainings for all levels. Supported Corporate Chefs, Regional Chefs, and Directors to ensure restaurants align with set corporate goals and adhere to Morton’s culinary direction.  Executed kitchen audits that serve as performance indicators, and allow for troubleshooting and recommendations that position restaurants to pass inspection and drive quality assurance.  Created quantified systems for measuring training certifications that served to improve retention of qualified chefs.  Developed a Food Safety Education Program aimed to reduce food loss, increase food quality, and improve Health Department Inspection scores  Selected to lead new opening operations for Mexico City, Shanghai, Beijing, as well as other domestic locations, facilitate management and staff level trainings that align with corporate policies and service expectations.  Recipe development, testing and rollout to field operations.  Development of training curriculum for Chefs and Managers  Deployed certification programs that propelled staff to advancement and increased skills.  Served as key point of contact and support during Landry’s Inc. buyout of Morton’s Steakhouse EXECUTIVE CHEF 1997 - 2010 Advanced rapidly through a series of increasingly responsible leadership roles and served as Executive Chef for Charlotte, Great Neck, New York City, and Stamford locations. Delivered quality direction, menu planning and full P&L oversight for Morton’s The Steakhouse restaurants. Managed professional chefs, utility workers, and maintenance team members in addition to service staff.  Maintain standard of a high level of cleanliness to improve guest experience and maintain food safety.  Produced revenue by altering menu items periodically and consistently delivering excellent food quality and presentation. SFUZZI “AN ITALIAN BISTRO” 1994 to 1997 EXECUTIVE CHEF Executive Chef at The World Financial Center Atrium New York, NY A high volume casual restaurant, on and off premises catering and ‘Grab and Go” deli operations  Directly supervised daily operations, Managed 3 Sous Chefs, Pastry Chef, Butcher and an Executive Steward  Recipe Development and implementation.  Creation and execution of daily specials; Entrée, Fish, Pasta, Pizza, Salad and Dessert  Labor, Food and Supplies cost controls including the planning and execution of large catering functions 800 – 2000 persons  Succession Planning and development of promotable Sous Chef candidates LOEW’S HOTELS 1993 to 1994 EXECUTIVE SOUS CHEF
  • 4. Daily operations supervision at The Lexington Avenue Grill in the Loew’s NY Hotel (Union staff management} Regional American Cuisine E D U C A TION AOS - The Culinary Institute of America – Hyde Park, NY Dean’s List - Perfect Attendance Certificate Greg Thompson Resume Notes: New restaurant openings - Directed Culinary Operations Training for new restaurants and remodel/relocations for more than 20 domestic locations plus Shanghai, China, Beijing, China and MexicoCity, Mexico. Planning and execution of equipment delivery and set up, liaison with Project and Construction Management during planning and completion of build out (punch list management and interaction with trades). Full P&L responsibility for operations of 3 to 7 million dollars annually. Cost of goodssold, Labor cost, facility repairs and cleaning/ware washing - budgeting and development of forecast. Recruiting, selection and trainingof ExecutiveChefs, Managers and hourly staff. Succession planningand internal promotions. Planning and execution of marketing events both on and off premises, media appearances, cookingclasses, menu training video presentations/webinar content, Social media marketing. Culinary demonstrations of new menu items and techniques for Executive Teams and Directors of Operations. Development of company specific Food Safety Awareness Programfor all employees. Management of ServSafe training and certification. Development, planning and testing of recipe changesand roll out/development of new menu items. Auditing and troubleshooting of operationsto improve guestexperience - facilities, food quality, accountability and financial performance. HR management – Progressive discipline, performance evaluations, new hire orientations and performance action planning. Mentoring of Executive Chefs, Managers and hourly staff members, ChangeManagement.
  • 5. Inventory controls, POS reportingand tracking of theoretical vs. actual sales. Certified in ServSafe, Advanced wine knowledge and Alcohol Service, Adult and Pediatric CPR, and Red Cross First Aid.