Grainger and McMaster Carr are two major industrial suppliers that specialize in next-day delivery of maintenance, repair, and operating (MRO) supplies. Both companies maintain extensive product catalogs with over 500,000 products and focus on servicing commercial and industrial customers. Grainger utilizes a multichannel business model including sales representatives, e-commerce, inventory management solutions, and an extensive branch network to provide customers with flexibility in ordering. McMaster Carr also focuses on next-day delivery and maintaining a wide selection of products from a single source to meet customer needs.

1. GRAINGER AND MCMASTER CARR –
MAINTENANCE REPAIR AND OPERATION
SUPPLIERS
BY:
IRFAN MOHAMMED
SAI KRISHNA
HAREESH BABU
SRINIVAS GOSULA

2. Grainger- Introduction
• Industry- Industrial Supply
• Founded- 1927 by William Grainger
• specializing in next day delivery of Maintenance, Repair and
Operations (MRO) materials and supplies.
• Products that companies buy on a recurring basis are called
maintenance, repair, and operating (MRO) supplies.
• Grainger operates in 22 countries and serves customers in more than
150 countries through its export business.

3. About
• McMaster Carr and Grainger are both B 2 B business
• With access to over 900,000 industrial supply products available online and
in our print catalog.
• It offering a variety of mechanical, electrical, plumbing, and utility
hardware not usually located from a single source
• One of the largest MRO suppliers in the world is W.W. Grainger.
• McMaster-Carr is another major MRO supplier through their Website.

4. McMaster Carr
• McMaster-Carr Supply Company is a private, family-owned supplier
to industrial and commercial facilities worldwide, specializing in next
day delivery of (MRO) materials and supplies.
• McMaster maintains over 555,000 products in a catalog offering a
variety of mechanical, electrical, plumbing, and utility hardware not
usually located from a single source.
• It is list as the top 40 industrial distributors and a recognition that it is
often cited as one of the largest competitors in the MRO space.

5. 5
Logistic Activities
• The classic objective of logistics is to provide the right goods
in the right quantities in the right place at the right time.
• They have been increasing their use of information
technology to achieve this objective.
• Grainger and Mc Master Carr have freight tracking Web page
available to their customers.

6. 6
Network Model of Grainger Organization
• The trend in purchasing, logistics, and support activities is the shift
away from hierarchical structures toward network structures.
• The Web is enabling this shift from hierarchical forms of economic
organization to network forms.
• The roots of Web technology for B2B transactions lie in electronic
data interchange (EDI).

7. 7
Electronic Data Interchange (EDI)
• EDI is a computer-to-computer transfer of business information
between two businesses that uses a standard format.
• Transaction data in B2B transactions includes the information on
paper invoices, purchase orders, requests for quotations, bills of
lading, and receiving reports.

8. Why Inventory Management
• There’s no room for waste when it comes down to your
inventory. Too much inventory and you run the risk of waste and
money sitting on your shelves. Too little and you may end up dealing
with delayed production, or worse. With the right solution and
support, Grainger can help you take costs out of your business—
saving you time, money and space.

9. Grainger's Approach
• Inventory management is not a "one size fits all" solution. That’s
why Grainger offers a variety of options customized to work the way
you need it to. No solution will be implemented unless it helps you
meet your inventory management goals.
• By working together, we can identify your inventory challenges,
determine where and how your inventory is used, and develop a
solution that best fits your needs.

11. Auto-Reorder
Using Auto-Reorder for the products you use regularly is the
easy way to help make sure that you don’t run out. And you can
change your orders whenever you want, so you don't have to
worry about ending up with more than you need

12. Multichannel Model
Grainger’s strength is in its multichannel business model, which
allows customers to get the products they want, when they want
them, how they want them. This model includes:
KNOWLEDGEABLE SALES REPRESENTATIVES
Grainger has more than 2,600 sales representatives who are skilled at
identifying ways to help large and medium-sized businesses save time
and money by better managing their MRO inventory.

13. ECOMMERCE
• Ecommerce is the glue that holds the multichannel model
together.
• In addition to the Grainger.com® website, customers also utilize
Grainger’s online Order Management System, which automates the
purchasing and approval process, making it easier for customers to
manage their department’s MRO spend.
• Grainger’s eProcurement solutions help larger customers
with buyers across multiple locations connect electronically with
Grainger, resulting in end-to-end integration that enhances
efficiency and lowers purchasing costs.

14. INVENTORY MANAGEMENT SOLUTIONS
• Grainger provides a suite of inventory management solutions
under its KeepStock®offering.
• From customer-managed inventory solutions like labeling,
scanning and mobile capabilities to vendor-managed
inventory solutions like on-site support, vending machines
and on-site branches, Grainger’s KeepStock program meets
customers’ unique needs.

15. EXTENSIVE BRANCH NETWORK
• Grainger’s branch network plays a critical role in providing customers
immediate access to needed supplies.
• The company has more than 360 U.S. locations stocked with
inventory tailored to meet the just-in-time and emergency needs of
local businesses.
• The branches are backed up by a network of distribution centers that
carry more than 500,000 products.

16. CUSTOMER PULL
• In an era of increasing globalization, existing Grainger customers
regularly ask for support in helping them maintain safe, productive
workplaces around the world.
• Customers know how challenging this work can be, particularly in
markets where the distribution of MRO products is less mature and
where the services they’re accustomed to are not yet established.
Having a trusted partner like Grainger matters.

17. THANK YOU