DHL has implemented several management information systems to improve its global logistics operations. These include a network management system to monitor its global network for failures, an order management system to track shipments through the supply chain, a transport management system to plan optimal transport and track shipments, and an exception reporting system to identify deviations from schedules. DHL also uses a warehouse management system to manage warehouse processes and store historical data, and provides an online shipping portal for customers.

1. MIS
Presentation
By,
Vishnu V S
S3 MBA
MANAGEMENT INFORMATION SYSTEMS IN DHL

2. • DHL Worldwide Express is the global market
leader of the international air express
industry.
• DHL is the pioneering in the industry since
1969.
• The DHL network links over 120,000
destinations in more than 220 countries and
territories, and employs 71,000 people.

3. DHL installs Network Management
System to track network failures
• strengthen the internal network for data
transfer and e-mail movement around the
world
• transfer of shipment details to its various
offices in the world
• monitor the failures in the network.

4. Order Management System
• The Order Management System (OMS) tracks
a shipper's or consignee's order number
through the entire supply chain.

5. Transport Management System
• The Transport Management System (TMS)
starts with planning the optimal transport
modes and schedules, manages the execution
and tracks shipments throughout the supply
chain.

6. Exception Reporting
• Exception Management identifies where and
when deviations to schedule take place in the
Supply Chain, reporting alerts to their
customers.

7. Warehouse Management System
• WMS manages all critical processes in the
warehouse
• Repository for historical data relating to
products, orders and shipments.
Data Worldwide Express

8. DHL Web Shipping
• Get the latest service bulletins and customs
information
• Book collections and track shipments on-line
• Access shipment records for 99 days
• Alert recipients and other interested parties

9. THANK YOU