Andrew Thomas is a senior engineer and project manager with over 13 years of experience in IT consulting and business analysis. He holds an MBA and a bachelor's degree in electrical engineering. He is seeking new leadership challenges and has managed projects of various sizes, including implementations of Oracle applications and Ramco software solutions. His experience includes roles in consulting, business process analysis, and project management.

1. Mobile: +65-8393 0484 Mail-ID: andrewcpt@gmail.com
Andrew Thomas
Block 235, Bukit Batong, Singapore - 650235.
Seeking senior level leadership challenges
An engineer with management qualification, having 13+ years of rich and professional experience,
including over 2.5 years of On-site working in International (South Africa, USA, UK &
Singapore) environment, in IT sector, involved in Consulting, Business Analysis, Process & Functional
Modeling of the Solution and Drive Information Technology adaptation in the Business Process of the
Client for better business performance.
Education
M.B.A. (System & Marketing), from Thiagarajar School of Mgt., Madurai (2002)
B.E. (Electrical & Electronics), from Manonmaniam Sundaranar University, Tirunelveli (1999)
Professional Competence
 Core Strength: Project Participation / Management of Development / Enhancement / Support
of Applications for various domains; Technology Consulting for Business Process Automation;
Management of Customer Relationships and Expectations; Strong expertise on all phases of
SDLC.
o Solution Implementation: Business Process Study (AS IS), Functional Specification
Development (TO BE), GAP Analysis, Change Finalization (Customization / Enhancements),
Risk Mitigation, Solution Development & Implementation Management, UAT, Training &
Support.
o Product Management: Product discussion with Subject Matter Experts, Domain analysis,
Design decisions, Design delivery and ownership of Functional designs.
o Project Life Cycle Management: Initiation, Business Function Study, Project Scoping,
Effort & Time Estimation, Resource Allocation, Scheduling, Risk Management and
Implementation of organized Planning.
o Change Management: Change Request Review, Issue Tracking & Resolution, Functional
Specifications, Quality Management, Rescheduling Priority, Manage Knowledge Transfer,
Modification Development & Implementation.
o Team Management: Planning, tasking, delegation, monitoring, feedback, skill upgrade,
competence management, career planning, motivation & mentoring of the team.
o Team Player: Fast Learning Curve and strong analytical, problem solving, innovation,
planning, organizational, communication & interpersonal skills.
o B.P.R.: Process Analysis, Bottle-neck Identification, Revised Process Route Development,
Change Management Planning, Process Implementation & Technology Adoption, User Re-
training, Support.
Project Summary (Current)
 Oracle Ebiz Applications Implementation Through Infosys Ltd – Manufacturing Industry
Client LOB: Manufacturing – Technology based Solutions
Duration: Feb 2015 – till now
Team Size: 5 resources
Details: Implementing the O2C & P2P business process for the world leader in
manufacturing and delivering process based solutions. Collecting requirements, Conducting
CRP, configuring environment and driving the solution delivery.
Role: Consultant – Distribution Domain.
Please refer to the Annexure for details on further projects during the career
Resume of Andrew Thomas Update: May 2015 Page
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2. Career Profile
Infosys Ltd. Chennai, India
Consultant / Project Manager (Apr 2011 to Jan 2015)
Managing the delivery of AMS in O2C Cycle using Oracle Ebiz Suite
Responsibilities:
• Managing AMS delivery of Oracle Apps in Hi-Tech industry for a USD 2.5 million account.
• Leading a team of 25 to address support tickets & deliver enhancements.
• Responsible for project management activities.
• Quality anchor for the team.
• Consulting for the SCM activities of the customer.
• Responsible for Client Satisfaction.
Select Achievement:
• Garnered Spot award (Thrice) for high quality project work.
• Appreciated by Customer (Twice) for supporting their IT operations with excellence.
Ramco Systems Ltd. Chennai, India
Senior Consultant (Jun 2004 to Jan 2008 & Dec 2009 till Apr 2011)
Team Lead / Project Manager / Consultant, across various projects.
Responsibilities:
• Architected the e-governance product.
• Primarily responsible for System Analysis function & client management.
• Client interactions for Defining the scope of the Project, estimating the efforts, deriving
the project plan as well as Monitoring & Tracking the project execution.
• Managed Business Process Study, Requirements Gathering, GAP Analysis and Revised
Process Route Development.
• Participated in Functional Specification Development, Change Finalization Solution
Development & Implementation Management.
Select Achievements:
• Received 9, 10 & 8.5 (out of 10) in successive appraisal cycles.
iSoft R&D (P) Ltd., India
Business Analyst (Jan 2008 to Nov 2009)
Business Analyst – Product Development cum Implementation
Responsibilities:
• Spearheading the User interaction and Client Relation Management, while consulting in
terms of process improvements and process mapping.
• Responsible for Process & Functional modeling of the software solution.
• Involved in liaison with various internal teams and support them to ensure smooth
execution of the project.
• Managing Change Request process while ensuring sign-off from the user at all milestones.
Select Achievement:
Garnered Spot award for innovative and high quality project work.
IBM India Ltd. (MFG), Pondicherry
Planning Analyst (Mar 2002 to Jun 2004)
Kick started the career with this Global Leader in IT Hardware and reported to the Supply Chain
Manager, with the responsibility for sourcing and supplying of raw materials, planning the Supply for
finished goods to meet the demand, spearheading procurement activity. Also participated as Functional
Consultant for Enhancements in the BaaN (MFG) and aided New Product Launches in Mobile Computers.
Select Achievements:
• Trained & Certified as Internal Auditor for ISO 14000 and ISO 9000:2000
• Spot Award for achieving deliverables in a challenging environment.
Resume of Andrew Thomas Update: May 2015 Page
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3. Annexure – KEY PROJECT DETAILS
Maintenance, Repair and Overhaul (MRO) Solution - (India based Aviation MRO Company)
Team Size: 8 resources Duration: 6 months
Description: A rare opportunity to work with a Greenfield MRO operator in the aviation segment to
define and map the business process. One-in-a-kind of project roll-out as the top management was
directly involved in the roll-out stages to ensure the Greenfield operations are a great success and to
ensure the software integrates all the business process diligently for strong business foundation.
Role: Senior Consultant, SCM Domain.
Maintenance, Repair and Overhaul (MRO) Solution - (USA based Aviation MRO Company)
Team Size: 25 resources Duration: 18 months
Description: Project for development of a software solution for the Materials Management process,
which could integrate seamlessly with the Maintenance, Repair and Overhaul (MRO) activities of a
rotator wing flight operator, combining both functions to an integrated product based solution,
encompassing maintenance of the choppers through long term planning and ensuring compliance to
various rules & regulations, advisories and directives.
Role: Lead Business Analyst involved in Business Process Study, GAP Analysis, Solution Design,
Delivery and Support
Revenue Management System - (City Municipality, South Africa )
Team Size: 100+ resources Duration: 24 months
Description: Large Project (over 750 users & solution size of 125000+ FP) for product development
activity, to manage the revenue generating streams and manage the generated revenue till it is
realized, is developed for the client, which was responsible for utility, conservancy & facility
management services for the local public and involves contribution from numerous departments.
Role: Senior Consultant
LORENZO (Healthcare Process Management solution) - (Government Agency, UK)
Team Size: 90+ resources Duration: 22 months
Description: Solution enhancement project for developing various new features on the existing legacy
software solution to enable the Client to render healthcare activities across various
locations seamlessly, capturing and making available the patient data across location with various
security layers applied on it and to schedule resource availability and plan the resource allocation based
on the requirement, creating a large knowledge base that drives most of the process and procedures
and is one of the biggest civilian IT projects in the world
Role: Off-shore Lead Business Analyst involved in Business Process Study, GAP Analysis, Solution
Design, Delivery and Support
Fleet Management System - (City Municipality, South Africa)
Team Size: 25 resources Duration: 7 months
Description: The objective of the project was to implement a software solution, which would enable
the users to manage the operations of a fleet of vehicles owned by the client, who used the same for
public utility and services purpose and further enabling to define maintenance schedule, track the
planned maintenance activity till closure, support unplanned maintenance activity and manage various
resources
Role: Business Analyst, involved in Requirement Study), AS IS Study, TO BE Solution development.
Enhancements in the BaaN (MFG) (for IBM India Ltd)
Resume of Andrew Thomas Update: May 2015 Page
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4. Team Size: 5 resources Duration: 9 months
Description: Requirement elicitation for the enhancements in BaaN MFG.
Role: Functional Consultant
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