This document provides answers to frequently asked questions about using Chromebooks. It addresses questions about managing shared devices for students, monitoring student online activity, what happens without internet access, printing from Chromebooks, using the same account at home or needing a separate one, whether Google Drive works on Macs, opening and creating Office files, and seeing Outlook email in Gmail. It also provides some parting tips about the basic Chromebook usage being simple and files automatically saving, as well as where to find more support information.

1. What’s
all the
fuss
about?

2. One neat
package.

3. Apps,
apps,
apps,
apps.

4. Money,
money,
money,
money.

5. Open the lid and
“snap” and they are
on and ready to go!

6. Your Chromebook
will always
be up-to-date.
No one needs
tech support
anymore.

7. You can safely share
devices while keeping
student work safe.

8. All work is done in a browser. Really.

9. All your stuff is
saved on the
web. All of it!

14. Chromebook = 2 Finger Click
PC = Right-Click
Mac = Ctrl-Click

16. Choices!

17. Got Questions?
• I have so many kids, how will I manage sharing with them?
• How can I see everything my students are doing online?
• What if the Internet goes down?
Via Google Groups or via copy and paste (from Google
Spreadsheets).
You can’t see everything, but you will be able to see more than
you have ever seen before of what is important—learning.
It is more likely that the fire alarm will go off. Really. Deal.

18. More?
• How do the students print from the Chromebooks?
• Can students use the same account at home or do they have to
have a home account too?
First we will help you learn how to teach without having to print.
Then we will teach you how it is possible to print from a
Chromebook.
Students can log into their school Google account from anywhere
on any device connected to the internet, including their smart
phone.

19. Still?
• Does Google Drive work on Macs?
• How can students open or create Office documents such as Word,
PowerPoint, and Excel?
• Can I see my Outlook email in Gmail?
Yes, but it works best in the Chrome browser. Install it.
Students can open Office documents with Google Drive. They
will create Google Docs.
We highly discourage you from syncing your Outlook with
Gmail at this time.

20. Parting Tips
• Turn it on, log in, log off, shut the lid, open the lid. Simple. Lasts all
day.
• Google documents automatically save while you work on them.
• Go have some fun, neither you nor your students are going to break
it.
• Next time we will teach you about revision history.
• https://support.google.com/chromebook