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Going Digital
- 3. 1984 - Macintosh 128k (£3800) Generation X (b. 1960-1980)
- 5. Generation Y (b. 1980-2000) 1997 - PowerBook G3 (£2000)
- 7. 2009 - iPad 1 (£400) Generation Z (b. after 2000)
- 8. Generation X – little change What 10 years brought (1984-1994)
- 9. Generation Z – constant change iPhone 3 iPhone 4 iPhone 5 iPhone 6 iPad 1 iPad 3 iPad 4 iPad Air iPad Air 2iPad 2 What 7 years brought (2008-2014) iPhone 1 The average lifespan of an S&P 500 firm is down to just 15 years, and some 40% of the index will disappear over the next decade
- 10. • Visits to Linc website from mobiles/tablets increased from 31% (2013) to 49% (2015) • Age range of people visiting Linc website - 34% (aged 25-34) and 27% (aged 18-25) Source: Google Analytics It’s a mobile world…
- 11. Tablet/Mobile ownership: Children • 41% of 5-15yr olds have a mobile phone with 31% having a smartphone. • 34% under the age of 15 own their own tablet. 19% in 2013. • Most 5-15yr olds prefer to use a tablet to go online than a laptop or PC
- 12. Social media: teenagers • 90% of teens aged 13-17 have used social media with 75% having a profile
- 13. Tablet/Mobile ownership: Adults Generation Z Generation Y Generation X • By 2018 more than 50% of users will use a tablet or smartphone first for all online activities. • 54% of US adults get their news from Twitter and Facebook.
- 14. It’s a Social world operating in real-time • 93% of buying decisions are influenced by social media • 88% of consumers are influenced by other consumers’ online comments
- 16. Tricorder: no longer science fiction • Phone camera take images that record the spectrum of light present in every pixel of the image. • An app then compares it to a database of “fingerprints” associated with substances. The result? • Point your phone at an object and learn its composition. • What if a simple photo of your plate was enough to analyse its nutritional content? • Use it to record what you’re eating, rather than working it out manually. When? 2-5 years
- 17. Virtual house buying/viewing • Search from the comfort of your living room wearing virtual headgear. • Tour any house 24/7 and a virtual agent will show you around and tell you about the house, its history and features. • Will your furniture fit in your new house? Take your existing furniture and decorations and virtually compile them in the new space for you to see. When? 2-5 years
- 18. Preventative healthcare Smartphones already monitor our activity levels, lifestyles and habits. They know where we go, how fast we move, and when we sleep • Apple have 5 apps that target the most prevalent health concerns: diabetes, asthma, Parkinson’s disease, cardiovascular disease, and breast cancer. • Google is developing a contact lens that can measure glucose levels in a person’s tears and transmit these data via an antenna thinner than a human hair Who is working on disrupting the $3 trillion health care industry? Apple, Amazon, Google, Samsung When? Now
- 19. • Assist staff via their mobile phone when they are near specific devices or tags. • For example, the system can authenticate a user and automatically log them on to medical systems when they near a workstation enabled via iBeacon. • Similarly, a workstation can automatically lock its session when a provider moves away from it. When? Now, technology is already built into our iPhones iBeacons…
- 20. Planning for a digital world… Access devices PC Replacement Communications Infrastructure Wi-Fi Business applications CRM & Mobile CRM Telecommunications New phone system Digital security
- 21. Technology is part of a bigger picture… In the next 3 years our target is to have 50% of customer transactions performed digitally 80% of staff strongly agreed or agreed with Linc sending information (e.g. Salary slips, official letters) electronically (i.e. via email) rather than on paper 58% of tenants want to communicate via email 58% of tenants want to be able to view rent statements online In the next 3 years our target is to have 95% of all communication with staff performed digitally
- 22. The future is digital… Digital Linc Digital Workplace Digital Linc Digital Workplace Digital Services Digital Contact Digital Homes Digital Buildings Digital Comms Payrent Social Media Corporate Social Media
- 23. Digital Linc Digital Workplace Digital Linc Digital Workplace Digital Services Digital Contact Digital Homes Digital Buildings Digital Comms Payrent Social Media Corporate Social Media The future is digital…
- 24. Digital Linc Digital Workplace Digital Linc Digital Workplace Digital Services Digital Contact Digital Homes Digital Buildings Digital Comms Payrent Social Media Corporate Social Media The future is digital…
- 25. Digital Linc Digital Workplace Digital Linc Digital Workplace Digital Services Digital Contact Digital Homes Digital Buildings Digital Comms Payrent Social Media Corporate Social Media The future is digital…
- 26. Digital Linc Digital Workplace Digital Linc Digital Workplace Digital Services Digital Contact Digital Homes Digital Buildings Digital Comms Payrent Social Media Corporate Social Media The future is digital…
- 27. Digital Linc Digital Workplace Digital Linc Digital Workplace Digital Services Digital Contact Digital Homes Digital Buildings Digital Comms Payrent Social Media Corporate Social Media The future is digital…
- 28. Digital Linc Digital Workplace Digital Linc Digital Workplace Digital Services Digital Contact Digital Homes Digital Buildings Digital Comms Payrent Social Media Corporate Social Media The future is digital…
- 29. Hasta la vista, baby • By 2020, a £600 personal computer will have the raw processing power of a human brain. • By 2030, it will take a village of human brains to match a £600 computer. • By 2050 £600 worth of computing power will equal the processing power of all human brains on earth. Sources: Hans Moravec, Robotics Institute, Carnegie Mellon University, 1998; Cisco IBSG, 2006-2009
Editor's Notes
- Technology, love it or hate it, you can’t get away from it. Both at work and at home it affects us all. In this presentation I am going to tell you about some of trends that are shaping technology today,. I’m going to give you some examples of what is out there that we might want to know more about and what we are doing to ensure we take as much advantage of all of this as we can. We have more generations of people at work than ever before, all with different abilities, demands and understanding of how all this fits together and this is where I'm going to start…
- Letter & Fax
- Even text is old fashioned
- Do we know where our customers are dancing
- The Parkinson’s app can measure hand tremors, through the touchscreen; vocal trembling, using the microphone; and gait, as you walk.
- Move applications we use to platforms that work on any device, from any location. Use applications or platforms that allow changes in functionality quickly and provide value for money. Use a business reporting tool to provide a single version of the truth that is used and respected by all. Use applications or platforms that allow changes in information to be automatically replicated to other systems reducing the need for double or manual input. Improve our information management capability and practice and to treat information as a valued asset. Provide ICT training in both data input and the use of systems for new staff and refresher training as required for existing staff. Use applications & devices that allow information to be easily captured electronically in the field & office environments. Use applications & devices that enable staff to communicate & exchange information electronically reducing the reliance on paper.
- Rooftop housing – started with 3.5 take up and is now at 42% registered tenants with average usage of 30% Looking to introduce a fee for paper statements Looking at allowing tenants to book an appointment online with housing officer WM Housing – set target of going to 50% of customer transactions digitally Looking at externalising CRM so that tenants can view all documents related to them including personal details
- Telephony – DWorkplace – D contact – D services – D comms Swipe Card for Printers & PC – DW – D buildings iBeacons – D Homes
- Telephony – DWorkplace – D contact – D services – D comms Swipe Card for Printers & PC – DW – D buildings iBeacons – D Homes
- Telephony – DWorkplace – D contact – D services – D comms Swipe Card for Printers & PC – DW – D buildings iBeacons – D Homes
- Telephony – DWorkplace – D contact – D services – D comms Swipe Card for Printers & PC – DW – D buildings iBeacons – D Homes
- Telephony – DWorkplace – D contact – D services – D comms Swipe Card for Printers & PC – DW – D buildings iBeacons – D Homes
- Telephony – DWorkplace – D contact – D services – D comms Swipe Card for Printers & PC – DW – D buildings iBeacons – D Homes
- Telephony – DWorkplace – D contact – D services – D comms Swipe Card for Printers & PC – DW – D buildings iBeacons – D Homes