This is an overview of GlowTouch Technologies and the services provided that enable businesses to grow.

1. GlowTouch Technologies www.GlowTouch.com
How can our services enable your growth?

2. Slide2
www.GlowTouch.com Enabling Your Growth
Headquarters: Louisville, KY Development Center: Mangalore,
India
Who is GlowTouch?
1,450
Employees
Globally
13
Years
in Business
6
Years on
Inc. 500/5000 List

3. Slide3
www.GlowTouch.com Enabling Your Growth
Our Mission
Develop enduring client
relationships by delivering
services that effectively and
continually contribute to their
growth and success.
Establish an employee-
friendly environment that
promotes open
communication, involvement,
empowerment, and
recognition of excellence.
Build a successful company
that positively impacts the
communities in which we
reside.

4. Slide4
www.GlowTouch.com Enabling Your Growth
Our Values
Dedication to Quality
We are dedicated to providing the highest level
of service to our clients.
Client Focus
We believe in listening to our clients and actively
contributing ideas to deliver solutions that best
meet their needs.
Integrity and Respect
We believe in practicing ethical standards of
business and conducting ourselves with the
utmost integrity and mutual respect.
Continuous Improvement
We believe in doing our absolute best to
continuously improve our business and people,
and will settle for nothing less.
Collaboration and Teamwork
We believe that the only way to succeed is by
working together – as individuals, as teams, and
as an extension of our clients.

5. www.GlowTouch.com Enabling Your Growth
Our Services
Application
Development
Support
Business Process
Outsourcing
Cloud
AnalyticsMobility

6. Well-Rounded Development Team
We ensure you are receiving highly trained, expert
developers who will build custom web and cloud
applications to fit your specific needs.
Robust Development Using Agile / Scrum
Your app will be built with best practices and
scalability in mind.
Web Application
Development
I would definitely recommend GlowTouch to anyone looking to develop an
application that will streamline their business functions. We will continue
to work with GlowTouch and consider them a partner for years to come.
“ Kelly Tyra,
KIPDA

7. Develop for Major Platforms
Support native apps for iOS, Android, and Windows phones
as well as mobile web applications
Highly Tested
Every app is tested on the physical device as well as
automated tests via emulators
Mobile App Development & QA
CorkGuru is very pleased to offer praise to GlowTouch for the exceptional
work they did for us. They were able to take our prototype iPad app and
develop a professional product which was deployed to Apple’s App Store.
We certainly plan to leverage GlowTouch again for future product
development efforts.
“ Danielle Gillespie
Managing Partner at
CorkGuru ”

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Manual QA Testing
Detailed testing for applications using physical
devices
Test Automation
Comprehensive tests built using popular tools or
native languages
Test Case Generation
Skilled resources create test cases to ensure
thorough coverage of testing
Quality
Assurance

9. Slide9
Cloud Application Enablement
Building and updating web applications to take
advantage of cloud-native infrastructure and
services
Cloud Integration
Connecting applications to enable provisioning, data
sharing and interoperability via the cloud
Cloud Migration
Data-center-to-cloud or cloud-to-cloud migration
services for individual applications or entire server
farms
Cloud

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Business Intelligence
Building dashboarding and reporting services on
many popular BI platforms
ETL / Data Warehousing
Gathering, normalizing, and organizing data to
support BI and other analytics efficiently and cost-
effectively
Analytics

11. Slide11
Full Scale Management
Our team can monitor, maintain, and manage a rack
or a whole data center
An Extension to Your Company
Our teams can operate and scale your network
operations securely and efficiently – allowing you to
focus on your core service offerings to your
customers
Remote
Infrastructure
Management

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Scripted Migration
Automated e-mail, data, content, and platform
migrations for maximum productivity by our team
and yours
Migration & QA Support
We perform testing to make sure that the migration
has been successful while holding your clients hand
throughout the migration process
Data Server
Migration

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Back Office Business Processes
Our team of support, security, and billing specialists
leverage experience and advanced automation
capabilities to streamline and optimize your
operational support functions
Data Entry and Database Management
Our team will handle the tedious task of setting up
and entering thousands of records into your
database so that you can focus on other parts of
your business
Operations
Support

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www.GlowTouch.com Enabling Your Growth
Customer and Technical Support
Customer Support
Detailed analysis and rapid
resolution of technical issues
Password reset
Hacking resolution
Malware remediation
Technical Support
High quality support for
non-technical issues
Pre-sale questions
Sign-up questions
Resolving billing issues

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www.GlowTouch.com Enabling Your Growth
Service Delivery Models
Onsite RemoteHybrid
Collaborative
Team is in your office
Work first-hand with your team
Hands-on support
Cost saving
Team is in Mangalore
Focus on quality, on-time delivery
Requires more effort from client side
Optimal combination of cost
savings, service, and quality
Lead by US based PM
Team lead on-site or remote
Best scalability

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www.GlowTouch.com Enabling Your Growth
Hybrid Model
Rapid team adaptability
Strategic resource allocation
Deeply experienced & certified
project managers
Flexible resource scalability
Highly efficient & responsive
development team
Optimal combination of cost
savings & customer service
Louisville
Project Managers
On-Site Lead Offsite Team
Hybrid
GlowTouch Team

17. Teams Built for Quick Response
and Rapid Scalability
A Track Record of High Quality
Complete Transparency
Customer Intimacy Aligns Our
Approach with Your Needs
Why GlowTouch?

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www.GlowTouch.com Enabling Your Growth
4360 Brownsboro Rd.
Suite 200
Louisville, KY 40207
502.410.1732fb.com/GlowTouch
@GlowTouch
info@GlowTouch.com
ReachUsAt Our Louisville Headquarters
www.glowtouch.com