2. “We don’t know where our
first impressions come from or
precisely what they mean, so
we don’t always appreciate
their fragility.”
– MALCOLM GLADWELL

3. “You never get a second
chance to make a good
first impression.”
– WILL ROGERS

5. Impression-Management nounim- pre-sh n ma-nij-m ntˈ ə ˈ ə
1. The natural expression of a true self-image and not the
self-conscious expression of a false self-image.
2. The communication of identity and its role compatibility.

6. When you look in the mirror, who do you see?
Chances are, your reflection is not always the
image you project to others.
Self-consciousness can mask the expression of
your natural self, especially in professional
situations. Important judgments are often
based on a single impression, and it is vital to
your personal and professional growth to
effectively manage and convey your true self-
image.
Learn how Impression Management can
enhance your knowledge, skills and other
qualities you have to offer—both in and out of
the workplace.

7. When you look in the mirror, who do you see?
Chances are, your reflection is not always the
image you project to others.
Self-consciousness can mask the expression of
your natural self, especially in professional
situations. Important judgments are often
based on a single impression, and it is vital to
your personal and professional growth to
effectively manage and convey your true self-
image.
Learn how Impression Management can
enhance your knowledge, skills and other
qualities you have to offer—both in and out of
the workplace.