In June, the United Nations E-Government Survey 2014 was released. Its theme is “E-Government for the Future We Want.” The report provides a comprehensive collection of U.N. global surveys regarding the status of e-government and related practices around the world. South Korea once again topped the report’s rankings. Many countries have climbed the standings since release of the last report in 2012. This indicates worldwide growth in e-government. The leaders in e-government have many lessons to teach those grasping the concept. This paper will deliver an unbiased view of these e-government leaders. It also will detail the critical elements other countries must adopt in their drive for e-government.
Knowledge Transfer: Putting Knowledge in Practice to improve Business Perform...Dolly Bhasin
In this paper, I would discuss the knowledge transfer mechanisms using ICT to improve the innovation, competitiveness, collaboration and effectiveness of strategic initiatives to forge ties between South Africa and India.
In today’s global world, creating knowledge for turning them into new products and services is crucial to maintain and enhance the competitiveness. While enough research has been done on Knowledge transfer in the Manufacturing sector, knowledge transfer in services sector has not been well explored.
Collaboration between researchers and industry amongst India and South Africa will be explored through case studies in Elearning, Telemedicine and Book Publishing. The paper would try to highlight how we can create ‘single continuum for knowledge’ by developing platforms where the South African community and Indian Businesses can work and innovate together to create information exchange in a systematic way to improve the business performance, especially in the service delivery.
Presentation given by Seema Hafeez, Sr. Economist, UN-DESA (Department of Economic and Social Affairs) on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
Knowledge Transfer: Putting Knowledge in Practice to improve Business Perform...Dolly Bhasin
In this paper, I would discuss the knowledge transfer mechanisms using ICT to improve the innovation, competitiveness, collaboration and effectiveness of strategic initiatives to forge ties between South Africa and India.
In today’s global world, creating knowledge for turning them into new products and services is crucial to maintain and enhance the competitiveness. While enough research has been done on Knowledge transfer in the Manufacturing sector, knowledge transfer in services sector has not been well explored.
Collaboration between researchers and industry amongst India and South Africa will be explored through case studies in Elearning, Telemedicine and Book Publishing. The paper would try to highlight how we can create ‘single continuum for knowledge’ by developing platforms where the South African community and Indian Businesses can work and innovate together to create information exchange in a systematic way to improve the business performance, especially in the service delivery.
Presentation given by Seema Hafeez, Sr. Economist, UN-DESA (Department of Economic and Social Affairs) on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
DIGITAL DIVIDE IN THAILAND: ANALYSIS AND RECOMMENDATIONSIAEME Publication
Nowadays, developing countries are using Information and Communications Technology (ICT) to bridge the gap in knowledge access and social equality for their people. It is widely recognized that bridging the digital divide can promote literacy, democracy, social development, public services equality, and sustainable economic growth. Digital divide, therefore, is an obstacle to sustainable national development that could help countries advance to the age of digital economy. In Thailand, ICT development and mobile penetration are strongly correlated with economic growth and social benefits. The Thai government, regulators, and other stakeholders are encouraging the ICT industry to provide communications and services for all by fostering investment and removing regulatory bottlenecks. The objective of this paper is to analyze the digital devide in Thailand and gives recommendations to the government and regulators to provide supportive policies to reduce the digital divide.
Misra, D.C. (2009) An E Governance Vision For India By 2020 Gvmitm 23.5.09Dr D.C. Misra
This an e-governance vision for India by 2020 by an e-governance researcher and consultant. India is already Internet nation no.4 in the world and is destined to become Internet nation no. 1 in the world in due course of time. However, if the steps suggested in this presentation are taken, not only will it hasten the process but provide firm foundations to e-government.
The Impact of the Consumerization of IT on the Public SectorGovLoop
The consumerization of IT is a trend that is not being taken lightly within government. With the speed at which technology changes, new devices, strategies and technologies have emerged in the workplace. Consider this, a computer in the early 1970s was a device that could fill an entire office. Today, 130 million Americans carry around smartphones with the same or greater computing power in their pockets. Not surprisingly, those same 130 million Americans want to bring those devices to work and access resources anytime, anywhere. But that access is a nightmare for security and regulatory personnel. So how can government move forward without risking the enterprise?
http://www.govloop.com/profiles/blogs/new-govloop-report-the-impact-of-the-consumerization-of-it-on-the
Government agencies are using the power of analytics to understand government performance as well as analyze key trends, catch fraud, and drive better citizen engagement. In this session, you will learn tips on using data to effectively do your job better. Learn key analytical strategies that will help you become an analytical star within your agency or organization.
Reinventing Government in the Information Age
II.People’s Participation, Consensus Building, and Transparency through ICTs: Issues and Challenges for Governance in the Philippines
III. Shaping Organization Form Communication, Connection and Community
IV. ICTs and Employment: the Problem of Job Quality
India is an emerging ‘mobile’ country. The country has the second-largest mobile phone user in the world with nearly 900 million subscriptions. This white paper presents the key areas of emphasis in the growing mobile for development space in India.
Digital exclusion as a hindrance to the emergence of the information society:...Przegląd Politologiczny
There is no doubt, that digital transformation (knowledge-based transformation) has
emerged as the crucial megatrend in modern civilization. Artificial intelligence (AI), machines and
autonomous vehicles, the Internet of Things (IoT), financial technology (Fin/Tech), smart investing
and the analysis and processing of big data are the most recent manifestations of this trend, but not
the only ones. All of these phenomena have led to the emergence and continuing development of the
so-called ‘Information Society’ (IS), which refers to a new type of social organization that is clearly
distinct from the earlier forms of society. In this new society, information and knowledge play an
essential role in facilitating the Knowledge-Based Economy (KBE), where information is collected,
transmitted and processed in a faster and more effective manner, and can subsequently be used to
foster accelerated economic growth. Unfortunately, the problem of digital exclusion still occurs, also
in Poland. The author in the conclusion comes to opinion that people who are digitally excluded find
it much more difficult to overcome psychological rather than technical barriers to having access to
the Internet and learning basic computer skills. This situation calls for urgent improvement. In the
modern information society, a lack of basic knowledge about computers translates into partial or total
digital illiteracy and makes it difficult to perform a range of everyday tasks. It is therefore essential
in Poland to prevent digital exclusion. People who do not use the Internet are socially and professionally limited, or virtually handicapped, which results in quantifiable economic losses. This translates to lower creativity and innovativeness and reduced revenue of state budget, and impedes the
competitiveness of the economy and the development of a post-modern, post-industrial social model.
The main research goal is to show the causes of the phenomenon of digital exclusion in Poland and
ways to counteract it. In the course of the research, the most frequently used method was causal and
effect analysis as well as institutional and legal analysis. Elements of the decision-making, historical,
comparative and statistical methods were also used.
Juxt Consult India Online 2008 Main ReportJuxtConsult
The India Online study helps in understanding the status and net usage behavior and preferences of online Indians. It not only provides the most recent estimates on the Internet user-ship, growth and penetration in India but also gives a highly ‘insightful’ understanding of the current net usage behavior and preferences of various types of online Indians.
E-government Implementation in Kenya, an evaluation of Factors hindering or p...Editor IJCATR
Use of ICT in Government has ability to improve service delivery to its citizens, and yet many developing countries have
lagged behind in the implementation of E-government. Many e-government initiatives also failed to achieve their objectives in
developing countries. This paper therefore aims to identify critical failure or success factors in Kenya, using Heeks’ Factor Model. A
survey questionnaire was developed and data were collected and analyzed from officials and interested citizens. The analysis result
enabled to highlight seven specific success and failure factors in Kenya. The enablers of e-government projects are good strategy
formulation, internal and external drive, employee competence and enough funding, whereas main failure of e-government are weak
ICT infrastructure, poor Project management and Design. Data analysis highlights both strengths and weaknesses for each factor or
factor. Finally, the study ends up with recommendations for policy makers to shape the future of e-government system in developing
countries.
THE INCLUSIVE INTERNET INDEX: Bridging digital dividesPeerasak C.
EXECUTIVE SUMMARY
Twenty years after the internet began to change people’s lives, less than half of the world’s population is able to benefit from it. Even in some developed countries, up to one-fifth of the population is still offline, either unable to use the internet or unconvinced of its value.
The ranks of the unconnected are far larger in the developing world. As the developed world becomes ever more active online, the persistence of digital divides is likely to constrain poorer countries’ development.
The burgeoning use of mobile phones across the developing world has been an equaliser of sorts, enabling internet access to millions who would otherwise be excluded. Connectivity alone, however, is not enough to ensure that people are able to benefit from the internet. As this study argues, the internet must also be relevant, and people must have the skills and confidence to use it. An inclusive internet, in other words, is widely available, affordable and allows usage that promotes positive social and economic outcomes. Inclusion may be defined as the sum of actions taken by government, commercial firms and civic organisations in a country to make this a reality.
The Inclusive Internet Index assesses the enabling environment for the adoption and beneficial use of the internet in 75 countries. It finds that, while high levels of wealth and economic development contribute much to a strongly inclusive environment, several middle-income countries are successfully building key enablers, such as relevant content, digital literacy and policy. This shows that countries with lower levels of economic development nevertheless have levers with which to boost internet inclusion available to them.
DIGITAL DIVIDE IN THAILAND: ANALYSIS AND RECOMMENDATIONSIAEME Publication
Nowadays, developing countries are using Information and Communications Technology (ICT) to bridge the gap in knowledge access and social equality for their people. It is widely recognized that bridging the digital divide can promote literacy, democracy, social development, public services equality, and sustainable economic growth. Digital divide, therefore, is an obstacle to sustainable national development that could help countries advance to the age of digital economy. In Thailand, ICT development and mobile penetration are strongly correlated with economic growth and social benefits. The Thai government, regulators, and other stakeholders are encouraging the ICT industry to provide communications and services for all by fostering investment and removing regulatory bottlenecks. The objective of this paper is to analyze the digital devide in Thailand and gives recommendations to the government and regulators to provide supportive policies to reduce the digital divide.
Misra, D.C. (2009) An E Governance Vision For India By 2020 Gvmitm 23.5.09Dr D.C. Misra
This an e-governance vision for India by 2020 by an e-governance researcher and consultant. India is already Internet nation no.4 in the world and is destined to become Internet nation no. 1 in the world in due course of time. However, if the steps suggested in this presentation are taken, not only will it hasten the process but provide firm foundations to e-government.
The Impact of the Consumerization of IT on the Public SectorGovLoop
The consumerization of IT is a trend that is not being taken lightly within government. With the speed at which technology changes, new devices, strategies and technologies have emerged in the workplace. Consider this, a computer in the early 1970s was a device that could fill an entire office. Today, 130 million Americans carry around smartphones with the same or greater computing power in their pockets. Not surprisingly, those same 130 million Americans want to bring those devices to work and access resources anytime, anywhere. But that access is a nightmare for security and regulatory personnel. So how can government move forward without risking the enterprise?
http://www.govloop.com/profiles/blogs/new-govloop-report-the-impact-of-the-consumerization-of-it-on-the
Government agencies are using the power of analytics to understand government performance as well as analyze key trends, catch fraud, and drive better citizen engagement. In this session, you will learn tips on using data to effectively do your job better. Learn key analytical strategies that will help you become an analytical star within your agency or organization.
Reinventing Government in the Information Age
II.People’s Participation, Consensus Building, and Transparency through ICTs: Issues and Challenges for Governance in the Philippines
III. Shaping Organization Form Communication, Connection and Community
IV. ICTs and Employment: the Problem of Job Quality
India is an emerging ‘mobile’ country. The country has the second-largest mobile phone user in the world with nearly 900 million subscriptions. This white paper presents the key areas of emphasis in the growing mobile for development space in India.
Digital exclusion as a hindrance to the emergence of the information society:...Przegląd Politologiczny
There is no doubt, that digital transformation (knowledge-based transformation) has
emerged as the crucial megatrend in modern civilization. Artificial intelligence (AI), machines and
autonomous vehicles, the Internet of Things (IoT), financial technology (Fin/Tech), smart investing
and the analysis and processing of big data are the most recent manifestations of this trend, but not
the only ones. All of these phenomena have led to the emergence and continuing development of the
so-called ‘Information Society’ (IS), which refers to a new type of social organization that is clearly
distinct from the earlier forms of society. In this new society, information and knowledge play an
essential role in facilitating the Knowledge-Based Economy (KBE), where information is collected,
transmitted and processed in a faster and more effective manner, and can subsequently be used to
foster accelerated economic growth. Unfortunately, the problem of digital exclusion still occurs, also
in Poland. The author in the conclusion comes to opinion that people who are digitally excluded find
it much more difficult to overcome psychological rather than technical barriers to having access to
the Internet and learning basic computer skills. This situation calls for urgent improvement. In the
modern information society, a lack of basic knowledge about computers translates into partial or total
digital illiteracy and makes it difficult to perform a range of everyday tasks. It is therefore essential
in Poland to prevent digital exclusion. People who do not use the Internet are socially and professionally limited, or virtually handicapped, which results in quantifiable economic losses. This translates to lower creativity and innovativeness and reduced revenue of state budget, and impedes the
competitiveness of the economy and the development of a post-modern, post-industrial social model.
The main research goal is to show the causes of the phenomenon of digital exclusion in Poland and
ways to counteract it. In the course of the research, the most frequently used method was causal and
effect analysis as well as institutional and legal analysis. Elements of the decision-making, historical,
comparative and statistical methods were also used.
Juxt Consult India Online 2008 Main ReportJuxtConsult
The India Online study helps in understanding the status and net usage behavior and preferences of online Indians. It not only provides the most recent estimates on the Internet user-ship, growth and penetration in India but also gives a highly ‘insightful’ understanding of the current net usage behavior and preferences of various types of online Indians.
E-government Implementation in Kenya, an evaluation of Factors hindering or p...Editor IJCATR
Use of ICT in Government has ability to improve service delivery to its citizens, and yet many developing countries have
lagged behind in the implementation of E-government. Many e-government initiatives also failed to achieve their objectives in
developing countries. This paper therefore aims to identify critical failure or success factors in Kenya, using Heeks’ Factor Model. A
survey questionnaire was developed and data were collected and analyzed from officials and interested citizens. The analysis result
enabled to highlight seven specific success and failure factors in Kenya. The enablers of e-government projects are good strategy
formulation, internal and external drive, employee competence and enough funding, whereas main failure of e-government are weak
ICT infrastructure, poor Project management and Design. Data analysis highlights both strengths and weaknesses for each factor or
factor. Finally, the study ends up with recommendations for policy makers to shape the future of e-government system in developing
countries.
THE INCLUSIVE INTERNET INDEX: Bridging digital dividesPeerasak C.
EXECUTIVE SUMMARY
Twenty years after the internet began to change people’s lives, less than half of the world’s population is able to benefit from it. Even in some developed countries, up to one-fifth of the population is still offline, either unable to use the internet or unconvinced of its value.
The ranks of the unconnected are far larger in the developing world. As the developed world becomes ever more active online, the persistence of digital divides is likely to constrain poorer countries’ development.
The burgeoning use of mobile phones across the developing world has been an equaliser of sorts, enabling internet access to millions who would otherwise be excluded. Connectivity alone, however, is not enough to ensure that people are able to benefit from the internet. As this study argues, the internet must also be relevant, and people must have the skills and confidence to use it. An inclusive internet, in other words, is widely available, affordable and allows usage that promotes positive social and economic outcomes. Inclusion may be defined as the sum of actions taken by government, commercial firms and civic organisations in a country to make this a reality.
The Inclusive Internet Index assesses the enabling environment for the adoption and beneficial use of the internet in 75 countries. It finds that, while high levels of wealth and economic development contribute much to a strongly inclusive environment, several middle-income countries are successfully building key enablers, such as relevant content, digital literacy and policy. This shows that countries with lower levels of economic development nevertheless have levers with which to boost internet inclusion available to them.
The Barriers of E-Government Success: An Empirical Study from Jordanijmpict
This paper discussed the E-government success barriers and how could these barriers affect in users' dissatisfaction as measure of E-government success. The model explained more embedded relations of Information System (IS) success model in a negative context. E-government quality model encompasses information quality, system quality, service quality and IT infrastructures readiness, which are the predecessors
of user satisfaction as measure of E-government success. The research model has been empirically tested using 93 IT managers and IT specialists of Jordanian government agencies. PLS-structural equation modeling (SEM) has been used because his superior statistical power in dealing with complex causal model and small sample size. The results clearly articulated that provisioned e-services are less than expectations of stakeholders. We found that lack of IT infrastructures readiness is the strongest factor to affect in E-government performance negatively and the most important factor to provoke users’ dissatisfaction. Along with the other factors were found significantly correlated with users' dissatisfaction. The relation of system quality with services quality only the difference between female and male group, where male group found its insignificant while females found that low system quality led to low service quality directly.
M-government Implications For E-Government In Developing Countries: The Case ...Peachy Essay
This paper contributes to the issue of mGovernment implementations by exploring the government’s policy on ICT and e-Government in Saudi Arabia, and sheds light on the role of mGovernment applications for enhancing information and service delivery to citizens. This also describes the results of a survey on the available mGovernment applications, and provides an overall evaluation of them in Saudi Arabia.
THE BARRIERS OF E-GOVERNMENT SUCCESS:AN EMPIRICAL STUDY FROM JORDANijmpict
This paper discussed the E-governmentsuccess barriers and how could these barriers affect in users' dissatisfaction as measure ofE-governmentsuccess. The model explained more embedded relations of Information System (IS) success model in a negative context. E-governmentquality model encompasses information quality, system quality, service quality and IT infrastructures readiness, which are the predecessors of user satisfaction as measure of E-government success. The research model has been empirically tested using 93 IT managers and IT specialists of Jordanian government agencies. PLSstructural equation modeling (SEM)has been used because his superior statistical power in dealing with complex causal model and small sample size. The results clearly articulated that provisionede-services are less than expectationsof stakeholders.We found that lack of IT infrastructures readiness is the strongest factor to affect in E-governmentperformance negatively and the most important factor to provoke users’ dissatisfaction. Along with the other factors were found significantly correlated with users' dissatisfaction.The relation of system quality with services quality only the difference between female and male group, where male group found its insignificant while females found thatlow system quality led to low service quality directly.
يسلط الكتاب الضوء على دور اقتصاد البيانات في دعم الأنظمة الاقتصادية الوطنية، وإرشاد القرارات والسياسات في مختلف القطاعات. ويقدم مجموعة من التوصيات لتطوير السياسات التنظيمية والبنى التحتية ودعم الابتكار وتشجيع نمو القطاع الخاص وريادة الأعمال.
يسلط الكتاب الضوء على أهم أبعاد التحول الرقمي الحكومي، ويقدم أطر ومفاهيم عامة لتصميم وتطوير المنظومات الخدماتية القائمة على إنشاء القيمة وتحقيق النمو الاجتماعي والاقتصادي
يتناول الكتاب المتغيرات التي فرضتها التكنولوجيات الحديثة على المفاهيم المرتبطة بالنقد، ودور العملات الرقمية في تشكيل مستقبل الأسواق العالمية.
ويتطرق أيضاً إلى التحولات الكبيرة في الاقتصاد العالمي الجديد، ودور العملة في الاقتصاد، والمشكلات التي تواجه العملات بشكل عام والورقية على الأخص، والمدفوعات والعملات الإلكترونية، ومفهوم العملات الرقمية الحكومية والتجارية والافتراضية والمشفرة والمستقرة، هذا بالإضافة إلى مميزات العملات المشفرة ومخاطرها، والقيم المتذبذبة للعملات التجارية، والترويج الذي يتم لها.
كما يستعرض الكتاب التجارب الدولية للعملات الرقمية، والتجارب العربية في هذا المجال، والمواقف الحكومية من العملات المشفرة، وعملة الـفيسبوك، ومستقبل العملات الرقمية والمدفوعات الرقمية، هذا بالإضافة إلى دور تكنولوجيا البلوك تشين في تأمين المعاملات المالية.
ويضع الكتاب النموذج المتوقع لعمل العملات الرقمية الحكومية، وذلك من خلال التطرق إلى 9 خصائص رئيسية مطلوبة لأي منظومة عملة ناجحة من العملات الرقمية، وكذلك 8 مكونات أساسية لنموذج عمل العملات الرقمية الحكومية، مع شرح آلية عمل النموذج.
ومن بين أهم التوصيات التي أوصى بها الكتاب هو ضرورة أن يتوحد العالم العربي لدراسة وتأسيس عملة رقمية وفق منهج علمي مدروس وجماعي، تكون الأولوية الحاكمة فيه هي التوافق والتكامل.
يشير الكتاب على أن التنمية الفكرية في بناء المؤسسات تمثل إحدى أهم الأبعاد المحورية نحو المجتمعات والاقتصادات المستدامة، ويبين أن وصول المؤسسات للقمة والتميز يتطلب منها تكوين فهم دقيق للقيمة المضافة التي تنشئها المؤسسة قبل بحث الكيفية والوسيلة، وأن القدرة على الابتكار والتغيير والتحديث هي السمات التي يمكن من خلالها أن تسهم في توفير قوة دافعة للمؤسسة للتميز والاستدامة.
ويتناول الكتيب عدة محاور ضرورية من شأنها أن تعزز من إسهامات القيادات الشابة في مؤسساتهم، والتي جاء في مقدمتها: مفهوم القمة في العمل المؤسسي، ومجالات وصول المؤسسات للقمة، وأدوات الوصول للقمة والمحافظة عليها؛ وشرح لمفاهيم الإدارة المتميزة، وأساسيات إدارة الموارد البشرية، ومدى الاستفادة من التكنولوجيا، وما يحمله المستقبل من تطورات في مجالات جديدة بالثورة الصناعية الرابعة، وطريقة الوصول للقمة، وكذلك استمرارية البقاء على القمة التي تستدعي التعلم بشكل مستمر، وكيفية استدامة التميز المعتمدة على المنهج المتكامل القابل لتحديد نفسه بصفة دائمة.
يتطرق الكتاب إلى بعض المعطيات التي أصبحت تدفع نحو تحولات كبيرة في النظام الاقتصادي العالمي، ويتناول توقعات المؤسسات الدولية لأداء الاقتصاد العالمي.
كما يضع الكتاب عدد من السمات المفترضة للنظام الاقتصادي الجديد خلال فترة ما بعد (كوفيد 19).
يتناول الكتاب الصادر من مجلس الوحدة الاقتصادية العربية بجامعة الدول العربية بعنوان “الاقتصاد الرقمي ودوره في تعزيز الأمن الوطني”، الفرص التي يمتلكها الاقتصاد الرقمي ويدعو للتركيز على الاقتصاد الرقمي كعنصر تنموي استراتيجي لتطوير مقومات الأمن الاقتصادي.
The study highlights the effects of the revolutions and unrest in Arab countries with an attempt to provide an overview of Arab present and its prospects. It primarily recommends the adoption and employment of advanced technologies in reconstruction efforts and supporting the development of resilient and sustainable economies.
The book is designed to promote understanding of conflicts in organisations, and establish how they can be handled effectively, and make them work as opportunities for improvement and constructive change.
دراسة موجزة لمجلس الوحدة الاقتصادية العربية بجامعة الدول العربية حول آثار أزمة جائحة كورونا على الدول العربية وتقدم توصيات لمتخذي القرار وراسمي السياسات للتعامل مع تداعيات الأزمة.
The book pinpoints that the digital future is exposed to the danger of chaotic, unregulated growth, which constitutes a challenge for countries that still operate according to traditional economic models, and that public thinking in the Arab region in facing challenges still follows the "reaction methodology" and temporary solutions with short-term prospects, and that this is confirmed by the current international indicators of its competitiveness. The book proposes that in order to address this, visions and efforts should be based on strategies driven by scientific methods, and with it the Arab countries must develop a clear understanding of the main challenges before jumping to seize opportunities.
The book shows that it is fundamental for policymakers and decision-makers to have precise and accurate understanding of the intricate details in digital transformation initiatives and the role that modern technologies can play in changing the rules and systems of current practices, and in how to develop digitized, more innovative business models with which to build resilient and sustainable social economies and systems.
The book also draws on the current data and indicators of the global economy and that they are pushing to form a worrying picture of weaknesses in Arab countries, which in turn may threaten the stability of the entire region, especially with regard to the "cognitive decline" and “increasing unemployment rates” and “poor economic performance"; and that these challenges call for dealing with it as key strategic indicators that require urgent action plans; with emphasis that these plans need to be designed to reflect different ways of thinking and adapted to the nature of the requirements and challenges of the 21st century and treat them as forces and positive factors.
The book highlights the importance of accelerating the implementation of a set of initial reform projects to encourage the development of more dynamic and developed digital business environments in the Arab region, in parallel with the development of educational systems and healthcare, and strengthening agricultural capabilities to achieve food security targets, and focus on economies based on industry and production, and promoting the development of Arab digital platforms to support e-commerce practices.
يتطرق الكتاب إلى تحليل الوضع الراهن لمشاريع التحول الرقمي في الحكومات العربية، والمراحل الأربعة للتحول في المنظومة الحكومية، وأهم العوائق والتحديات التي تعطل مسيرة التطور والتقدم ويقدم الكتاب بعض الحلول الموجزة والمقترحة في هذا السياق.
ويوضح الكتاب بأن مفاهيم الصناعة باتت تدفع بتطبيقات ممكّنة للآلات للتواصل فيما بينها من خلال الشبكات الإلكترونية واتخاذ القرارات اللامركزية بمستويات تفوق القدرات البشرية. كما أن ذلك أصبح يدفع أيضاً إلى ظهور نماذج عمل للمؤسسات أشبه بـ «المصانع الذكية» تتميز بقدراتها الآلية على التطوير الذاتي والتعامل مع المتغيرات والتعلم المستدام، والقدرة على تطوير المنظومات الخدمية والإنتاجية بمستويات كفاءة وفاعلية ومستويات أداء غير مسبوقة؛ وأن المؤسسات في المنطقة العربية لم يعد أمامها خيار سوى الاستمرار ومواكبة التقدم في تنفيذ مشاريع التحول الرقمي.
وجدير بالذكر أن المنطقة العربية وكثير من دول العالم شهدت في العقدين الماضيين آلاف المبادرات والمشاريع في مجال التحول الرقمي، مستهدفة دعم قدراتها كحكومة مسئولة عن صناعة العديد من القرارات وتقديم الخدمات، وانطلاقاً من رؤية القيادات في هذه الدول لتحويل الخدمات الحكومية إلى خدمات إلكترونية وذكية.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
2. Dr. Ali M. Al-Khouri
ISSN : 2028-9324 Vol. 7 No. 1, July 2014 263
Still, the 2014 survey illustrates that every geographic region displays extensive diversity internally. Europe’s leading
nations include France, ranked fourth globally; the Netherlands, ranked fifth; the United Kingdom, ranked eighth globally;
and Finland, ranked tenth. Undoubtedly, the foundation of these rankings reflects the countries’ economic, social, and
political development. Current and previous investment in provisioning of online services, investment in telecommunication
and human capital are important factors resulting in a high level of e-government development.
The 2014 survey included new questions regarding Open Government Data (OGD), such as the types of technical formats
and location information, the possibility for users to propose new data sets, the existence of dedicated portals, and the
availability of user guidelines and support. It discovered that although many countries share data by utilizing government
websites, a mere 46 counties use dedicated data portals.
One can see most primary government divisions make OGD available, primarily in machine-readable format. However, a
lack of Open Government Data is regarded as a lack of availability of government information/transparency, which has
resulted in many countries dropping down in the rankings versus 2012.
In contrast, this has helped several countries to improve their E-Government Development Index. The amazing thing is
the leading countries have overtaken those from 2012 by improving several spots from 2012, which is illustrated in Table 1
below.
Table 1: Top 12 of the e-government development index
Figure 1 below shows the E-Government Development Index (EGDI) Distribution, with most countries ranging between
0.2 and 0.6. This scope of EGDI shows 114 countries of the 193 surveyed. This reveals a broad disparity between developed
and developing countries, illustrating the poor levels of human capital availability, online services and technical
infrastructure. The survey shows the Telecom Infrastructure Index has helped weight down the overall EGDI of these
countries, access to broadband Internet on mobile and fixed devices has been found particularly lacking.
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Figure 1: E-Government development index (EGDI) distribution
3 REGIONAL DEVELOPMENT
Strong regional growth continues to be seen in Europe. A wide range of growth amid individual countries can be seen in
all the other regions. Figure Two illustrates this point. It displays amazing consistency among European Union nations,
evidently because of concentrated efforts throughout the region.
Figure 2: Averages of e-government development by region
4. Dr. Ali M. Al-Khouri
ISSN : 2028-9324 Vol. 7 No. 1, July 2014 265
The European Union’s EGDI average a region is far above the world’s average, placing in the high EGDI category. By
contrast, Asia and the Americas display a low average, signaling a broad disparity in the countries’ EGDI. This is in spite of Asia
having some of the individual leaders. In North America, only the United States and Canada have high EGDIs while the
region’s other countries are far behind, depressing the region’s average.
In this framework it is quite interesting to notice Uruguay’s strong growth. The South American country improved 24
places, rising from 50
th
in 2012 to 26
th
in 2014. See also Table 2. So how did Uruguay improve as much as 24 places from its
2012 ranking? Let’s try looking into some of these circumstances in the following section.
Table 2: High Growth Countries Include Uruguay
3.1 AGENCY FOR E-GOVERNMENT DEVELOPMENT IN URUGUAY
In 2007, Uruguay created a national e-Government agency. The Agency for Electronic Government and Information
Society was the basis for the country’s swift progress in e-government. The agency’s primary duties were developing and
promoting broad access to ICT; providing innovative solutions to improve public services and quality of care; providing under
one umbrella user support for initiatives and consultations related to the agency’s competence; simplifying procedures and
processes; and acquiring the knowledge and skills for greater social integration and better-equipped young people in the
future.
During the past few years the agency bolstered links with international organizations that had similar purposes, civil
society and academia to handle issues together and propose standards, policies and rules; worked to enhance the
cooperation businesses and the state; and advocated creation of national software.
Another of Uruguay’s national initiatives is the e-Government Platform. It aims to enable and promote development of
the country’s e-government services. The platform pursues a two-pronged strategy. It consists of a set of “Cross-cutting
Services” and an “Interoperability Platform. It pursues a service-oriented architecture, leveraging web services technology, to
combine, expose and use government functionality put to use by government agencies. The platform is envisioned as being
an important enabler for created an integrated e-government approach in Uruguay. Evidently, the important lesson for other
countries is the need for providing “a unified and simplified national approach for adoption of ICT in the country.”
3.2 ASIA REGION
Singapore ranked second in the Asia region. It has displayed meaningful improvement during the past two years,
improving from tenth place to third place globally. It was followed by Japan, which improved from eighteenth to sixth place
globally. Table 3 follows, showing Asia’s top-ranking nations.
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Table 3: Asia’s top-ranking countries
Oman, Saudi Arabia, Kazakhstan and Bahrain moved up in the worldwide rankings into 48
th
, 36
th
, 28
th
, and 18
th
places,
respectively. See also Table 4. At this point, let’s examine more closely the GCC bloc. One can see Bahrain has markedly
improved its position from 36
th
in the world in 2012. All GCC countries are classified as high EGDI countries. Bahrain has
breached the “glass ceiling” to join other very high EGDI countries. The GCC’s average is almost identical to the European
Union bloc, displaying parity in development of e-government.
Table 4: UN 2014 survey of GCC countries
3.3 WHAT HAS MADE BAHRAIN DIFFERENT?
Bahrain is yet another case of coordinated and determined efforts to deliver e-Government services to its citizens that
allowed a major improvement from the rankings in 2012. Bahrain rose to 18
th
globally in 2014 from 36
th
in 2012. The
6. Dr. Ali M. Al-Khouri
ISSN : 2028-9324 Vol. 7 No. 1, July 2014 267
country’s Supreme Committee for Information and Communication Technology (SCICT) under the Deputy Prime Minister’s
Chairmanship created their lofty goals for e-government and set up the e-Government Authority (eGA) in August 2007 by
Royal Decree 69. It coordinated and executed initiatives that adhered to the plans and strategies created by the SCICT. The
eGA mandate is providing direction in implementing and developing a comprehensive e-Government strategy. Bahrain has
started numerous international discussions and forums to handle current issues related to mobile trends, innovation and
open data, overall e-Government development and social networks, shared services and cloud computing. These
concentrated efforts guaranteed high visibility for Bahrain’s e-Government initiatives and guaranteed effective e-services
delivery. Remarkably, Uruguay and Bahrain seem to display similarities in how they reached their current EGDI rankings.
3.4 E-GOVERNMENT IN THE EU?
At this point it’s worth noting the European Union’s success in not only maintaining its steady EGDI growth but also its
growth as a region. Its collective average is far above the worldwide average and, more significantly, the European Union as a
whole displays a High EGDI even though none of its nations are in the top three and only four are in the top ten (Finland,
U.K., Netherlands, France).
As a region, Europe concentrates its e-government endeavors through the European Commission’s Digital Agenda for
Europe (DAE), which is guided by the Government Action Plan 2015. The 28 European Union members’ e-government
strategies, along with to some degree those of the region’s non-member states, are shaped by the seven pillars of fast and
ultrafast Internet access, the digital single market, research and innovation, interoperability and standardization,
enhancement of digital literacy, trust and security, and social inclusion and skills delivering ICT-enabled benefits for European
Union society. These seven distinct goals were set up by DAE as important areas for achievement through the action plan
released at the end of 2012.
The DAE’s success and that of the action plan can be credited to a long-term plan to developing e-government, inserting it
into broader frameworks of socio-economic development instead of viewing e-government a mostly technical or stand-alone
activity. Also critical is the European Union countries’ voluntary commitment toward working together in working toward
common goals through the Open Method of Coordination approach. European Union countries, with their concentrated e-
government efforts with the action plan and the DAE, ranked high in the e-Government Development Index. Fifteen of the 28
European Union countries were in the top 30 worldwide.
4 A MICRO VIEW OF THE E-GOVERNMENT DEVELOPMENT INDEX (EGDI)
It is critical to look at the inner workings of the e-government ranking system overall, for example, the e-Government
Development Index and the scoring system, to comprehend why and how some countries fared the way they did. The EGDI is
made up of three parts with sub-sections in each. The three parts are weighted equally. See also Figure 3.
Figure 3: EGDI Score Systems
We should look at these indicators with regard to the five top countries and see what set those countries apart. These
countries are depicted in Table 5.
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Table 5: EGDI- Top 5 countries
Numerous countries scored low on the Human Capital component and Telecom Infrastructure component in spite of all
their telecommunications facilities and other IT infrastructure. This seems a bit inconsistent when you consider some of the
countries that ranked lower in the survey have vast ICT infrastructure and the highest mobile telephone penetration. The
answer lies in the details. The sub-component of mobile broadband has very low scores, significantly bringing down the
overall telecom index. Let us examine the individual components and evaluate the scoring.
4.1 ONLINE SERVICE INDEX
Data was gathered in 2014 on providing basic e-services, attention to e-participation, adoption of open data initiatives,
whole-of-government and bridging digital divides, expanding usage, and multichannel service delivery that might exist
between and within countries.
In 2014, France ranked number one in online service delivery, followed by Singapore and South Korea. Among other
reasons, these countries stand out because of their expanded roll-out of mobile applications, provision of opportunities for e-
participation and integration of e-services. Spain (fourth), Uruguay (fourteenth), New Zealand (fifteenth), and Chile
(sixteenth) all climbed into the top twenty of 2014, surpassing former 2012 leaders Malaysia, Sweden, Norway and Denmark.
WHY HAS FRANCE TOPPED THIS INDEX?
Securing the top spot in the 2014 Online Service Index, France scored well throughout all practice areas and online service
development stages because of continuing efforts toward improving the quality of public services, integrating government
websites and encouraging citizen consultation on both service delivery methods and public policy. Also see Table 6. The
national administration’s official website (http://www.servicepublic.fr) guides associations, businesses and individuals to
necessary services by subject as well as event, encourages suggestions for administrative simplification, connects citizens
with current consultations and debates, and helps interaction with government through use of a single sign-on. It not only
acts as a single access point for government services but also streamlines government service by providing users with a
wealth of information.
8. Dr. Ali M. Al-Khouri
ISSN : 2028-9324 Vol. 7 No. 1, July 2014 269
Table 6: Online Service Index’s top twelve countries
Using France’s perfect 1.0 as a benchmark, let’s look at where other countries fell short. As shown in Table 7, the Online
Service Index utilizes a four-stage model to measure online services’ effectiveness.
Table 7: Four stages for measuring online services
The picture presented here is a clear one. Countries ranking low appeared to have floundered in their Online
Transactional presence and, as a result, the “whole of Government.” A definite need certainly exists for an enhanced online
presence to allow actual service delivery and e-transactions. The other significant contributor to “whole of government” is
integrated government agencies indicated by a networked presence. These two key factors appear to have hampered other
countries, using the top five countries as a benchmark.
4.2 TELECOM INFRASTRUCTURE INDEX
In the 2014 survey report, the computation of Telecommunication Infrastructure Index (TII) included a new wireless
broadband subscription indicator. See also Table 8. The TII is an arithmetic average of five separate indicators: Number of
Main Fixed Telephone Lines per 100 Inhabitants, Estimated Internet Users per 100 Inhabitants, Number of Fixed Broadband
Subscriptions per 100 Inhabitants, Number of Wireless Broadband Subscriptions per 100 Inhabitants, and Number of Mobile
Subscribers per 100 Inhabitants. The primary data source in each case is the International Telecommunication Union.
Numerous countries appear to have rather low in the TII. Let’s take a look at why that might be.
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Table 8t: The Top 5 in the Telecommunication Infrastructure Index (TII) in detail
Looking at France, one can see that telephone connections and the number of broadband connections negatively impact
the lower-ranked countries on the EGDI list. Countries such as the United Arab Emirates and India have scored lower due to
these factors, in spite of widespread mobile penetration and Internet access. Fixed and mobile broadband access appears to
have been viewed by the United Nations as an indicator for remote and e-services. This is a primary reason transactions,
Internet access and services on mobile devices becomes so important to the service providers. Knowing that the unique
demographics of African countries prohibit large-scale construction of fixed telephone lines that provide broadband Internet,
mobile device usage is viewed as a method for improving access. Thus, technology needs to be capitalized and leveraged.
4.3 HUMAN CAPITAL INDEX
The 2014 survey used two new components in the Human Capital Index (HCI), (i) expected years of education; and (ii)
average years of education. They were combined with the existing components of adult literacy rate and combined primary,
secondary and tertiary gross enrollment ratio utilized in surveys since 2002. Once again, let’s compare with the top five to
see what other countries need to do to catch up.
Once again we will look at the EGDI Sub-Indexes of the Top 5 in Table 9. Aside from the TII, the HCI is viewed as weighing
down the nations’ composite index.
Table 9: EGDI sub-indexes of the Top 5
In Table 10, we can see why this is the case.
10. Dr. Ali M. Al-Khouri
ISSN : 2028-9324 Vol. 7 No. 1, July 2014 271
Table 10: Education Index
It is evident from this table that education – particularly adult literacy and enrollment must be addressed aggressively. A
shocking point that can be seen here is low number for expected years of education. Nonetheless, this data appears
outdated for many countries compared to the top-ranking countries, with sources dating back as far as 2011.
5 OBSERVATIONS AND CONSIDERATIONS OF THE CIRCLE OF ATTENTION
Every one of the top-ranked countries has displayed exceptional growth from 2012, moving up several places. According
to the survey, this is due to several reasons, including the following:
1. Lack of e-Government participation by the general population;
2. Lack of widespread mobile broadband penetration due to its cost;
3. Lack of an integrated e-service delivery mechanism in the Government;
4. Perceived low education levels in the country; and
5. Perceived low interoperability in government agencies, leading to a lesser “Whole of Government” approach.
Based upon the evidence and arguments presented so far, we have circle of attention recommendations for improving a
country’s e-Government Index. The ten recommendations follow next.
1. Open Government Data: The survey appears to have outdated data, especially regarding HCI. This highlights
countries’ Open Data requirements and the requirement for government agencies to participate and share
information with the public. This is apparent from some of the statistics published on government and open data
websites. Maybe these were not accessible or available when the UN survey was conducted.
2. Online Transactions- E-Commerce: This yet another of the low-ranking elements that can be fixed easily. It is
evident there’s more to it than simply submitting online applications with service requests or having an online
presence. It is an issue of successful service fulfillment. That is accomplished only by bringing a paradigm shift to the
ability to conduct secure online transactions. Achieving the volume required for is shown by the performance of the
top-ranking EGDI countries.
3. Enabling the National ID Card for Digital Payments- This is viewed as contributing greatly to online and e-payments
creating exponential growth in digital transactions.
a. Financial Inclusion – of the population that is underserved by banks or not served at all with digital payment-
enabled Smart ID Cards will dramatically change the number of digital transactions nationwide.
b. Trust in Online Services – Using the National ID Card for digital transactions will increase the level of trust in
online transactions and enhance e-service usage and delivery.
4. Integration Platform – A national-level Integration Platform that merges government departments with the National
ID as the primary key must be established. It not only will help create integrated and seamless delivery of
government services but countries that adopt it also will go up several notches on the Whole of Government
Approach. Horizontal Integration instead of Vertical Integration must be pursued.
5. Access to Broadband Internet: Several countries ranked low in TII because of perceived limited access to broadband
Internet. Adopting the latest technologies should provide low-cost, high-speed Internet access to the general
population. This can be seen around the world with the managed spectrum roll-out and public allocation of the
spectrum.
6. Smart Government Services- Integrated Services, as provided by countries such as the United Arab Emirates, are
destined to upgrade Government Service Deliveries. This is viewed as a key component of universal service delivery
across all mobile and fixed channels.
11. Global e-Government: What needs to be Learned? A Reflection on UN e-Government Survey 2014
ISSN : 2028-9324 Vol. 7 No. 1, July 2014 272
a. Mobile ID- It is a critical component of mobile transactions; an important part of smart services footing that
enables governments’ mobile presence with commercial transactions.
7. Primary and Secondary Education- This must be made mandatory. The minimum requirements for 12 years of
education must be spelled out for all students. It will increase the national average of countries’ expected years of
education to more than 17, given that white-collar workers would average 21 years of education. The United
Nations also outlined this as one of its MDGs.
8. Social Benefits- Identifying connected digital transactions in social benefits delivery will create auditable reports on
the beneficiaries and benefactors, allowing improved reporting on the social benefits systems.
9. Innovation Index- must be created in the country and actively advertised. Innovation must be encouraged, creating
strong knowledge economies.
10. National e-Government Development Index- Similar to what the United Nations did, governments around the
world should adopt a plan for developing e-government and directing government agencies toward e-government
maturity. An example is the United Arab Emirates’ recent announcement that it is launching its e-government
readiness and e-government readiness index. Performance indicators are determined for evaluation and
measurement at the country’s highest level.
6 CONCLUSION
The 2014 UN e-government survey certainly emerges as a global benchmarking tool for judging the world’s progress in e-
government. The survey gives governments an opportunity to judge their progress overall, re-order priorities and rework
their e-government plans to respond to the digital age’s needs.
Nonetheless, it is worth noting the amount of confusion around e-government overall. One item to keep in mind here is
no right or wrong approach exists when developing e-government. Several elements might support one or another
approach’s success or failure; every country has its own cultural elements and uniqueness to consider.
However, simply stated, e-government’s objective – its limitations notwithstanding – is reaching out and contributing to
the happiness of a country’s citizens. That might come across as purely symbolic but such simple goals are necessary to allow
delivery of tangible outcomes and measurement of success.
Governments throughout the world have invested huge sums of money in ICT capabilities during the past two decades. In
spite of these investments, the desired results remain far from being fulfilled. Thus, e-government must be re-examined
without the current technical limitations, using a more holistic implementation approach that strives for citizen happiness
and satisfaction.
E-government programs have operated with the same engine as when they began in the 1990s. In spite of the new
realities and forces, governments throughout the world have been wary in their progress toward e-government.
If governments want noticeable results in this important area, they must fundamentally re-examine their existing mindset
and ways of doing things and concentrate on achieving the goal of citizen happiness. The only workable solution may be
reinventing government’s mindset.
REFERENCES
[1] United Nations - UN (2004) Global E-Government Readiness Report 2004,
http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2004-Survey/Complete-Survey.pdf
[2] United Nations - UN (2014) UN Global e-Government Survey 2014,
http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/E-Gov_Complete_Survey-2014.pdf