The document discusses how information and communication technologies (ICT) can support national development goals through ICT services and e-citizen solutions. It outlines the ICT environment and challenges of ICT services design. Key points discussed include how ICT can impact socioeconomic development, the Philippines' development agenda that ICT aims to support, and ICT decision imperatives around principles, architecture, infrastructure, applications, investment, and governance. Examples of e-citizen solutions presented are e-government, e-commerce, and social networks.