This document summarizes the agenda and key discussion points from AIESEC's GIP Monthly Meeting in June 2014. The meeting covered: 1. Backwards planning and using organizational development (OD) approaches for program year 2014-2015. 2. An update on growth in member matching since May 1, including the top 10 countries growing. 3. A discussion of matching behavior rules and holding local committees accountable. 4. How OD can help assess the current state of programs and set goals to reach ambitions, including past performance metrics to analyze. 5. Planning inputs for the MCVP elects and backwards planning for overall strategy planning. 6. An introduction to the new TMP

1. GIP Monthly Meeting June 2014

2. How are you
doing??

3. Agenda Backwards
Planning and
Using OD for
14.15
A surprise
from us!Matching
Behavior for
Summer Peak
MoS Update
Talent
Capacity
Updates

4. 19% Growth in matching since
maY 1

7. Entity
TN Ma Growth
GREECE 113
COLOMBIA 40
BELGIUM 24
CZECH REPUBLIC 18
THE NETHERLANDS 12
PANAMA 12
MALAYSIA 11
POLAND 10
ITALY 7
JAPAN 6
iGIp growth in Q2
Entity
EP Ma Growth
UKRAINE 54
INDIA 13
POLAND 12
TUNISIA 12
ARGENTINA 12
SERBIA 12
TURKEY 12
MALAYSIA 11
LUXEMBOURG 10
SPAIN 9
oGIp growth in Q2

8. Indicator Last 90 days (completed)
NPS 44 (38)
RR 42% (30%)
% Promoters 59% (58%)
Cases Open/Total Cases 51/83
Promoters Detractors
Communication by the Host LC (4%) Support by the host entity during the experience (8%)
Objectives of the Program (4%) Integration into the local chapter (5%)
The Selection Interview (4%) Accommodation (5%)
Net Promoter Score

9. Matching Behavior

10. Matching Behavior Rules
The #1 issue in
matching is
response time
of EP and TN
Managers
Respond to all
matching
communication
within 48 hours
Have the
matching
process with
specific dates
completely
planned Hold LCs
accountable
for bad
matching
behavior

12. OD for program planning

13. Any elects in the house??

14. We are growing our programs, but
beyond that we are growing our entity
What is the
OD
perspective
of my entity?
What is the
focus
program?
What are
the growth
rates of the
programs?
Which LCs
are growing
in which
program?
Are all LCs
focused
growing
massively in
max 1
program?

15. Is your program a focus program?
Grow more than 30%
Is your program NOT a focus program?
Grow less than 30%

17. OD for your program
Be aware of the
focus LCs of
your program
Check how
much they need
to grow for you
to achieve your
national goal

18. Planning Input for MCVP Elects
http://www.myaiesec.net/content/viewfile.do?contentid=10305850

19. Backwards planning for strategy planning

20. Session Objectives
Where
you are:
Current
State
Your
ambition:
Goals
With
who you
are going
How to
get there?

21. How do you know where you are??

22. 1. Assess the program current state
Past
performance
RMR & SPs
SWOT
analysis of
program
Assess key
strategies
1314

23. Past
performance
RMR & SPs
 You need to take a look at the
backwards plan of your current state
 See which KPI’s you want to move
 Then make a backwards plan based on
you realisation MoS

24. # of
Members
in iGIP
# of Sales
Meetings,
or Sign-
Ups
# of
Customers
# of Raises
# of
Matches
# of
Realizatio
ns
iGIP
5,2805,449
10,95
2
3,653~25,000~8,000
3 Meeting
s/Member
10 meetin
gs/RA
3 TNs RA/
Customer
50% MA
Rate
97% RE
Rate

25. # of
Members
in iGIP
# of Sales
Meetings,
or Sign-
Ups
# of
Customers
# of Raises
# of
Matches
# of
Realizatio
ns
5,2805,449
10,95
2
3,653~25,000~8,000
3 Meeting
s/Member
10 meetin
gs/RA
4 TNs RA/
Customer
50% MA
Rate
97% RE
Rate
 CLO meant to increase raises and contract size
 Global Planning meant to increase # of members, raises, and
matching rate
 Focus on Teaching and Marketing meant to decrease
meetings/RA and increase matching rate
 What number (or combination of numbers) do you think we can

26. # of
Members
in iGIP
# of
Leads/sign
ups
# of Raises
# of
Matches
# of
Realizatio
ns
5,2805,449
14,27
2
100.00
0
~25,000
?? Memb
ers
/leads?
?? leads
/RA
50% MA
Rate
97% RE
Rate
 Marketing & oGIP synergy meant to increase ra, lead/ra, and
quality of ra
 GIP partnerships tried to increase ma with partners, ma rate,
decrease ma time
 Global Planning meant to increase # of members, raises, and
matching rate
 Focus on Teaching and Marketing meant to increase lead/ra,

27. THE TMP TLP NPS Survey is here!
Why the survey, How to do analysis and
what is the connection of the NPS Survey to
the Team Minimums
Link to the survey explanation and how to do analysis –
http://www.myaiesec.net/content/viewfile.do?contentid=10306268

28. Why do I as GIP responsible need to know
this?
• MCVP GIP
- Understand the member experience in your function
- NPS Responses can be filtered by function
- Come up with the right action steps with TM
- Member Retention and Up-scaling
- Connection of TMP/TLP NPS participants to growth and quality

29. Why should I use the TMP TLP MyAIESEC.net changes?